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Patient Registration Specialist

8ff55fab 61eb 4880 835a D4258b8fed06 19000101 000001 · Oakland, CA, US, Oakland, CA · On Site · Active · $24–$25 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company8ff55fab 61eb 4880 835a D4258b8fed06 19000101 000001
TitlePatient Registration Specialist
Normalized title-
Department / team-
LocationOakland, CA, United States
Work modelOn Site
Employment type-
Salary$24–$25 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2025-01-28 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 8ff55fab 61eb 4880 835a D4258b8fed06 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Oakland.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company8ff55fab 61eb 4880 835a D4258b8fed06 19000101 000001
Sourcedf4d7fd3-13f6-47bd-9439-6bf57a656049
ATS providerADP Workforce Now Recruiting

Description

Position Summary: Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be. Duties and Responsibilities: Utilize de-escalation techniques with clients and guests when necessary. Ensures that the reception area stays clean and orderly. Ensures that the reception area is free of safety hazards. Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions. Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed. Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources. Identify ways to improve the delivery and experience of care for Roots patients. Train others on the referral workflow. Complete projects, as needed. Maintain strict confidentiality and follow all HIPAA regulations. Attend organizational and other training and meetings related to job roles. Competencies: Bachelor’s degree with 3 years’ experience in program and /or project management. OR Associate degree in related fields with 4 years’ experience working in program and /or project management. Experience working in a non-profit organization, or a community clinic preferred. Cultural competency and the ability to work effectively across diverse populations. Solid organizational skills including attention to detail and multi-tasking. Strong working knowledge of Microsoft Office and G-Suite. Ability to work with people from diverse backgrounds. Strong communication skills, both written and oral with excellent interpersonal and customer service skills. Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases. Ability to work on-site full-time. Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.

Full job record

Job IDc228355257ce5f8cce4451b108bd7e3b843e94bf
Org ID01ecba8a-18ee-4763-b529-06a1b45d1b4b
Source IDdf4d7fd3-13f6-47bd-9439-6bf57a656049
Board IDdf4d7fd3-13f6-47bd-9439-6bf57a656049
Provideradp_workforcenow
Provider Job Key587640
TitlePatient Registration Specialist
Normalized Title—
Statusactive
Activeyes
Location TextOakland, CA, US, Oakland, CA
Department—
Team—
Employment Type—
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionCA
CityOakland
Salary Raw24.04 To 25 (USD) Hourly
Salary Min24.04
Salary Max25
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=8ff55fab-61eb-4880-835a-d4258b8fed06&ccId=19000101_000001&lang=en_US&type=JS&jobId=587640&jwId=9201229382321_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=8ff55fab-61eb-4880-835a-d4258b8fed06&ccId=19000101_000001&lang=en_US&type=JS&jobId=587640&jwId=9201229382321_1
First Seen At2026-05-31 18:58:09Z
Last Seen At2026-06-06 13:06:52Z
Last Checked At2026-06-06 13:06:52Z
Last Changed At2026-06-06 13:06:52Z
Inactive At—
Source Posted At2025-01-28 01:31:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=8ff55fab-61eb-4880-835a-d4258b8fed06|19000101_000001/date=2026-06-06/2026-06-06T13-06-02-007Z-8889cea8d70fdf086c37b8301f824373dcd463086b26bd3c6295989a700c8cb5.json
Event Fields
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}
Parsed Structured
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Extensions
{}
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    "requisitionDescription": "<div><div><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:8pt;\" id=\"isPasted\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Position Summary:&nbsp;</span></p><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:8pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and&nbsp;</span><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#262321;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be.&nbsp;</span></p><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:8pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Duties and Responsibilities:</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#262321;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:1.10162353515625pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#262321;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Utilize de-escalation techniques with clients and guests when necessary.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#262321;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#262321;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Ensures that the reception area stays clean and orderly.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#262321;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#262321;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Ensures that the reception area is free of safety hazards.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#262321;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.6468701839447022;margin-right: 16.966064453125pt;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#262321;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#262321;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.6468701839447022;margin-right: 16.966064453125pt;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#262321;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.6468701839447022;margin-right: 16.966064453125pt;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Identify ways to improve the delivery and experience of care for Roots patients.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Train others on the referral workflow.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Complete projects, as needed.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Maintain strict confidentiality and follow all HIPAA regulations.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Attend organizational and other training and meetings related to job roles.&nbsp;</span></p></li></ul><p dir=\"ltr\" style=\"line-height:1.2;margin-top:12.7760009765625pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Competencies:&nbsp;</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.6461384773254395;margin-right: 37.16937255859375pt;margin-top:1.597808837890625pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Bachelor&rsquo;s degree with 3 years&rsquo; experience in program and /or project management.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.6461384773254395;margin-right: 37.16937255859375pt;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">&nbsp;OR Associate degree in related fields with 4 years&rsquo; experience working in program and /or project management.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Experience working in a non-profit organization, or a community clinic preferred.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.6483333110809326;margin-right: 97.92083740234375pt;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Cultural competency and the ability to work effectively across diverse populations.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.6483333110809326;margin-right: 97.92083740234375pt;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Solid organizational skills including attention to detail and multi-tasking.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Strong working knowledge of Microsoft Office and G-Suite.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Ability to work with people from diverse backgrounds.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.6461338996887207;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Strong communication skills, both written and oral with excellent interpersonal and customer service skills.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.6461338996887207;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Ability to work on-site full-time.</span></p></li></ul><p><br></p><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:8pt;\"><span style=\"font-size:12pt;font-family:'Times New Roman',serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.</span></p></div></div>\n",
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