Family Support Aide – (Monday to Friday 8am to 5pm)

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    "requisitionDescription": "<div><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong>**Shift Hours:</strong> 8:00am to 5:00pm &ndash; Monday to Friday, with some occasional shifts starting earlier than 8:00am and running past 5:00pm.</p><p style=\"margin-left:0in;\"><strong>**Compensation:</strong>&nbsp;$15.00 to $18.00 / hourly</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>Associates Degree is strongly preferred in Social Services or equivalent amount of experience / education working with at-risk / mental health children and adolescents.&nbsp;</strong></p><p style=\"margin-left:0in;\"><strong>Required: Use of an automobile and transporting children for emergencies and/or planned transports as needed.</strong></p><p style=\"margin-left:0in;\"><strong>Required: Florida Driver&#39;s License must be valid and in good standing.&nbsp;</strong></p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\">The basic function of the <strong>CMO Family Support Aide</strong> is to provide efficient and effective data management and organizational support. The CMO Family Support Aide provides clerical and administrative support to the Case Management Organization front office.</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><u>Job Knowledge:</u></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Consistently demonstrates support as part of the office / program management to meet departmental goals and objective.</li><li style=\"margin-left:0in;\">Demonstrates good judgment in making decisions in unprecedented situations.</li><li style=\"margin-left:0in;\">Seeks direction from supervisor when warranted. Refers to agency&rsquo;s policies and procedures for guidance and decision making.</li><li style=\"margin-left:0in;\">Adheres to agency and departmental policies and procedures 100% of the time.</li><li style=\"margin-left:0in;\">Continually distributes agency mail and faxes in an accurate and prompt manner.</li><li style=\"margin-left:0in;\">Effectively organizes workload, using priorities to schedule and meet deadlines.</li><li style=\"margin-left:0in;\">Maintains files and notebooks of reports in an organized manner.</li><li style=\"margin-left:0in;\">Interacts with customers (employees and all other outside contacts) by verbal and non-verbal means that effectively transmit thoughts, feelings ideas and information.</li><li style=\"margin-left:0in;\">Identifies and focuses on meeting the needs of all customers (employees, guests, co-workers, and all other outside agencies).</li><li style=\"margin-left:0in;\">Serves as liaison between day-cares, accounting staff and FSC/care-givers.</li><li style=\"margin-left:0in;\">Uses computer programs efficiently to perform job responsibilities.</li><li style=\"margin-left:0in;\">Maintains confidentiality to include personnel file cabinets and applicant information.</li><li style=\"margin-left:0in;\">Completes COBRIS purchase requests for Family Preservation/Dependency staff as assigned; serves as liaison with Accounting department for financial requests.</li><li style=\"margin-left:0in;\">Send referrals to providers on new shelters.</li><li style=\"margin-left:0in;\">Orders birth medicals as needed for Dependency cases in absence of CMO Generalist.</li><li style=\"margin-left:0in;\">Scan and upload financial documentation as needed or required.</li><li style=\"margin-left:0in;\">Send ADS and Relative search letters as required and distribute returned letters to appropriate staff members.</li><li style=\"margin-left:0in;\">Assist with sending out ADS letters.</li><li style=\"margin-left:0in;\">Make monthly care-giver reminder calls for Medical and Dental appointments.</li><li style=\"margin-left:0in;\">Obtain medical and dental documentation as needed.</li><li style=\"margin-left:0in;\">Enter medical and dental appointments dates in FSFN.</li><li style=\"margin-left:0in;\">A<strong>ssists FSC&rsquo;s with emergency and/or planned transports as needed.</strong></li></ul><p style=\"margin-left:0in;\"><strong>&nbsp;</strong></p><p style=\"margin-left:0in;\"><u>Professionalism:</u></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Maintains a professional attitude with others.</li><li style=\"margin-left:0in;\">Actively supports agency philosophy and goals.</li><li style=\"margin-left:0in;\">Works effectively as a team member.</li><li style=\"margin-left:0in;\">Displays a willingness to work on varying assignments.</li><li style=\"margin-left:0in;\">Continually displays a positive attitude to the department and the agency.</li><li style=\"margin-left:0in;\">Completes assignments per department and agency schedules.</li><li style=\"margin-left:0in;\">Displays adaptability to change in the work duties or settings, including being open to new ideas and approaches to current tasks.</li><li style=\"margin-left:0in;\">Actively seeks self-improvement opportunities (continuing education and professional development).</li><li style=\"margin-left:0in;\">Demonstrates ability to function independently to include follow through with assigned tasks.</li><li style=\"margin-left:0in;\">Utilizes interpersonal skills necessary for focusing, active involvement and participation.</li><li style=\"margin-left:0in;\">Answers telephone in a courteous and timely manner.</li><li style=\"margin-left:0in;\">Reports to work on time and ensures break and meal times are kept to acceptable limits.</li><li style=\"margin-left:0in;\">Provides proper notice for absences and tardiness.</li><li style=\"margin-left:0in;\">Completes other additional tasks, as assigned.</li></ul><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><u>Requirements:</u></p><ul type=\"disc\"><li style=\"margin-left:0in;\"><strong>AA degree preferred or equivalent amount of experience / education working with at-risk/mental health children and adolescents.&nbsp;</strong></li><li style=\"margin-left:0in;\"><strong>Driver&rsquo;s License MUST be in good standing</strong>.</li><li style=\"margin-left:0in;\">Excellent verbal and written communications skills</li><li style=\"margin-left:0in;\">Must have strong proficiency in Microsoft Outlook, Word and data entry programs</li></ul><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><u>Physical Demands:</u></p><p style=\"margin-left:0in;\">The employee will be required to talk, hear and see; ability to manipulate objects with hands/fingers and carry weights of up to 50 pounds.</p></div>\n",
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