Patient Access Associate 1 - Bilingual

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    "ExternalDescriptionStr": "<p><span style=\"font-family:&quot;Aptos Display&quot;,sans-serif;\"><u>Inova Cares OBGYN – Falls Church&nbsp;</u>is looking for a dedicated <strong>Patient Access Associate 1- Bilingual&nbsp;</strong><span><strong> </strong></span>to join the team. This role is a Full time, dayshift from Monday – Friday, from 8:30 am – 5:00 pm. As a Patient Access Associate, 1 is responsible for financial counseling and insurance verification, and notification to patients and/or guardians of financial responsibility. Identifies and communicates payer authorizations and referral requirements as required.</span></p><p><span style=\"font-family:&quot;Aptos Display&quot;,sans-serif;\"><span>&nbsp;</span><i>Inova is consistently ranked a national healthcare leader in safety, quality and patient experience.&nbsp;We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.&nbsp;</i></span></p><p><span style=\"font-family:&quot;Aptos Display&quot;,sans-serif;\"><strong>Featured Benefits:</strong></span></p><ul><li><span style=\"font-family:&quot;Aptos Display&quot;,sans-serif;\"><strong>Committed to Team Member Health</strong>: offering medical, dental and vision coverage, and a robust team member wellness program.</span></li><li><span style=\"font-family:&quot;Aptos Display&quot;,sans-serif;\"><strong>Retirement</strong>: Inova matches the first 5% of eligible contributions – starting on your first day.</span></li><li><span style=\"font-family:&quot;Aptos Display&quot;,sans-serif;\">Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.</span></li><li><span style=\"font-family:&quot;Aptos Display&quot;,sans-serif;\"><strong>Mental Health Support</strong>: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.</span></li></ul><p><span style=\"font-family:&quot;Aptos Display&quot;,sans-serif;\"><strong>Patient Access Associate 1 Job Responsibilities</strong></span></p><ul><li><span style=\"font-family:&quot;Aptos Display&quot;,sans-serif;\">Explains insurance benefits and patient liability by using appropriate communication methods/styles.&nbsp;</span></li><li><span style=\"font-family:&quot;Aptos Display&quot;,sans-serif;\">Applies knowledge of online payer verification systems to obtain and validate insurance information on a timely and accurate basis.&nbsp;</span></li><li><span style=\"font-family:&quot;Aptos Display&quot;,sans-serif;\">Coordinates with other departments to assist or transport patients/visitors requiring special attention/support. Interviews patients to secure and document required medical, financial, demographic and insurance information.&nbsp;</span></li><li><span style=\"font-family:&quot;Aptos Display&quot;,sans-serif;\">Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services including medical assistance programs, loans and grants.&nbsp;</span></li><li><span style=\"font-family:&quot;Aptos Display&quot;,sans-serif;\">Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives – if necessary.&nbsp;</span></li><li><span style=\"font-family:&quot;Aptos Display&quot;,sans-serif;\">Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner.</span></li><li><span style=\"font-family:&quot;Aptos Display&quot;,sans-serif;\">Excellent customer service&nbsp;</span></li></ul><p>&nbsp;</p><p><span style=\"font-family:&quot;Aptos Display&quot;,sans-serif;\"><strong>Minimum Qualifications:</strong></span></p><p><span style=\"color:#454545;font-family:&quot;Aptos Display&quot;,sans-serif;\"><strong>Education:&nbsp;</strong>High School Diploma or GED</span></p><p><span style=\"color:#454545;font-family:&quot;Aptos Display&quot;,sans-serif;\"><strong>Experience:&nbsp;</strong>1 year of customer service or 1 year of experience in a medical setting or associates degree</span></p><p><span style=\"color:#454545;font-family:&quot;Aptos Display&quot;,sans-serif;\"><strong>Skills:&nbsp;</strong>Basic communication and computer skills</span></p><p><span style=\"font-family:&quot;Aptos Display&quot;,sans-serif;\"><strong>Preferred Requirements:&nbsp;</strong><span>&nbsp;</span>Bilingual in Spanish</span></p>",
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    "CorporateDescriptionStr": "<p class=\"MsoNormal\"></p>\n<p class=\"MsoNormal\">We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.&nbsp;<br/></p>\n<p class=\"MsoNormal\"><i>Inova Health System is an Equal Opportunity employer. All qualified applicants will receive&nbsp;consideration for employment without regard to age, color, disability, gender identity or&nbsp;expression, marital status, national or ethnic origin, political affiliation, pregnancy (including&nbsp;childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation,&nbsp;veteran status, genetic information, or any other characteristics protected by law.</i></p>",
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