Intern - Business Systems

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  "last_changed_at": "2026-05-30T05:52:11.447Z",
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{
  "language": "en",
  "location": {
    "raw": "Colombo, Western, 106, Sri Lanka",
    "city": "Colombo",
    "region": "Western",
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  "inferred_at": "2026-06-06T09:43:57.762Z",
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    "departmentLabel": "General Administration",
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      "state": "Western",
      "postalCode": "106",
      "addressCountry": "Sri Lanka"
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    "datePosted": "2026-05-20",
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    "description": "<p><span style=\"font-weight: bold\">Core Responsibilities</span></p>\n<p><span style=\"font-weight: bold\"> </span></p>\n<ul>\n<li>Administer and support internal business systems to ensure smooth and reliable operations.</li>\n<li>Manage user access across systems, including password resets, role assignments, and periodic access reviews/audits.</li>\n<li>Handle user account lifecycle management (provisioning, de-provisioning, and access modifications) in line with security and compliance standards.</li>\n<li>Monitor system usage and enforce organizational IT and security policies through proper governance controls.</li>\n<li>Manage and resolve support requests using Freshdesk, ensuring timely response and resolution within defined SLAs.</li>\n<li>Act as the first point of contact for system-related issues, providing effective troubleshooting and user support.</li>\n<li>Coordinate with global users to resolve access issues, login problems, and system-related queries efficiently.<br>Maintain accurate records of requests, resolutions, and system changes for audit and reporting purposes.</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">Qualifications &amp; Experience</span></p>\n<p><br></p>\n<ul>\n<li>Currently pursuing or completed a Degree in Business Administration, Information Technology, or a related field.</li>\n<li>Strong written and verbal communication skills in English.</li>\n<li>Familiarity with ERP and order management systems such as NetSuite and Order Desk is an added advantage.</li>\n<li>Proficient in Microsoft Office applications (Excel, Word, Outlook, etc.).</li>\n<li>Ability to work in a fast-paced environment, manage multiple priorities, and meet tight deadlines with accuracy.</li>\n<li>Strong attention to detail, problem-solving skills, and a proactive mindset.</li>\n</ul>",
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