Specialist-Registration I

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    "ExternalDescriptionStr": "<h2><span data-teams=\"true\"><strong>Registration Specialist – (Onsite)</strong></span></h2><p><span data-teams=\"true\"><strong>Location:</strong> Spring Mill Ophthalmology Department</span><br><span data-teams=\"true\"><strong>Schedule:</strong> Monday–Friday | 8:30 AM – 5:00 PM</span><br><span data-teams=\"true\"><strong>Position Type:</strong> Full-Time | Onsite</span></p><h3><span data-teams=\"true\"><strong>Why Join IU Health?</strong></span></h3><p><span data-teams=\"true\">At IU Health, we are committed to delivering exceptional patient experiences through compassionate, efficient, and collaborative care. The Ophthalmology team at Spring Mill offers a welcoming environment where employees are supported through mentorship, training, and opportunities to grow within the organization.</span></p><hr><h3><span data-teams=\"true\"><strong>What Success Looks Like in This Role</strong></span></h3><ul><li><span data-teams=\"true\"><strong>First 3 Months:</strong></span><br><span data-teams=\"true\">Become comfortable with check-in and check-out processes while learning additional department functions and workflows.</span></li><li><span data-teams=\"true\"><strong>By 6 Months:</strong></span><br><span data-teams=\"true\">Demonstrate proficiency in most job functions and confidently support day-to-day operations with minimal assistance.</span></li><li><span data-teams=\"true\"><strong>By 12 Months:</strong></span><br><span data-teams=\"true\">Fully competent in all responsibilities, acting as a knowledgeable and dependable resource within the department.</span></li></ul><hr><h3><span data-teams=\"true\"><strong>Key Responsibilities</strong></span></h3><ul><li><span data-teams=\"true\">Facilitate smooth and efficient patient flow from arrival through departure in a professional and courteous manner</span></li><li><span data-teams=\"true\">Perform patient check-in and check-out, ensuring accurate demographic and financial data</span></li><li><span data-teams=\"true\">Manage Pools, Faxes, and the Bump List (patient rescheduling list)</span></li><li><span data-teams=\"true\">Schedule appointments and gather appropriate medical and insurance information</span></li><li><span data-teams=\"true\">Validate and enter charges accurately and collect required payments</span></li><li><span data-teams=\"true\">Explain department and hospital policies, procedures, and charges to patients</span></li><li><span data-teams=\"true\">Answer incoming calls and appropriately route patients and visitors</span></li><li><span data-teams=\"true\">Collaborate closely with physicians, clinical staff, and other departments to support coordinated patient care</span></li></ul><hr><h3><span data-teams=\"true\"><strong>Skills &amp; Qualifications for Success</strong></span></h3><ul><li><span data-teams=\"true\">Ability to multitask and prioritize tasks based on urgency in a fast-paced environment</span></li><li><span data-teams=\"true\">Strong interpersonal and communication skills with both patients and coworkers</span></li><li><span data-teams=\"true\">Professional, patient-centered approach to customer service</span></li><li><span data-teams=\"true\">Collaborative mindset and willingness to support team goals</span></li><li><span data-teams=\"true\">Medical office or healthcare registration experience <strong>preferred</strong>, but not required</span></li></ul><hr><h3><span data-teams=\"true\"><strong>Onboarding &amp; Training</strong></span></h3><p><span data-teams=\"true\">New team members will receive a <strong>blended onboarding experience</strong>, including virtual training and hands-on mentorship, designed to set you up for success and confidently transition into the role.</span></p><h3><span data-teams=\"true\"><strong>Required &amp; Preferred Qualifications</strong></span></h3><ul><li><span data-teams=\"true\">High School Diploma or GED <strong>required</strong></span></li><li><span data-teams=\"true\">Previous experience in a healthcare or medical office setting <strong>preferred</strong></span></li><li><span data-teams=\"true\">Ability to learn, understand, and retain medical coding concepts; familiarity with <strong>ICD-10 and CPT coding preferred</strong></span></li><li><span data-teams=\"true\">Ability to interpret insurance information accurately; knowledge of clinical practices and medical terminology <strong>preferred</strong></span></li><li><span data-teams=\"true\">Basic computer proficiency, including <strong>Microsoft Word, Excel, and PowerPoint</strong></span></li></ul>",
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    "CorporateDescriptionStr": "<ul>\n <li><span style=\"border: 0px; font-style: inherit; margin: 0px; padding: 0px\">Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.</span></li>\n <li><span style=\"border: 0px; font-style: inherit; margin: 0px; padding: 0px\">IU Health is ranked No. 1 in Indiana by U.S. News &amp; World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News &amp; World Report.</span></li>\n <li><span style=\"border: 0px; font-style: inherit; margin: 0px; padding: 0px\">A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.</span></li>\n <li>\n  <div style=\"border: 0px; margin: 0px; padding: 0px\">\n   <span style=\"border: 0px; font-style: inherit; margin: 0px; padding: 0px\">With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.</span>\n  </div></li>\n <li><span style=\"border: 0px; font-style: inherit; margin: 0px; padding: 0px\">At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.</span></li>\n <li><span style=\"border: 0px; font-style: inherit; margin: 0px; padding: 0px\">Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.</span></li>\n</ul>",
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