Project/ Delivery Manager

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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">About Hairball</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Hairball is a Certified NetSuite and Celigo Partner focused on automating and integrating business processes for NetSuite-driven eCommerce and product companies. We build connected operations using integration platforms and applied AI, designing how data, systems, and workflows work together so our clients can scale without losing control. As we grow, we’re looking for a Project Manager to lead complex client engagements and ensure delivery that holds up under real operational pressure.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">What You’ll Do</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">The Project Manager owns delivery. You are responsible for planning, coordinating, and driving NetSuite and integration projects from kickoff through go-live and stabilization. You work closely with customers, consultants, and technical teams to keep projects on track, remove blockers, and make sure what gets delivered actually works in the real world.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">You understand NetSuite well enough to challenge assumptions, spot risks early, and translate between business, functional, and technical teams. This is not a status-report PM role — you are accountable for outcomes.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Key Responsibilities</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Own end-to-end delivery of NetSuite and integration projects, from kickoff through go-live and post-go-live stabilization.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Act as the primary point of accountability for scope, timeline, risks, and delivery quality.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Build and manage project plans, timelines, dependencies, and milestones.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Lead customer meetings, drive decisions, and keep stakeholders aligned and moving forward.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Coordinate work across NetSuite consultants, integration engineers, and customer teams.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure requirements are clearly defined, documented, and translated into executable plans.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Identify risks early and proactively manage scope, timeline, and resource tradeoffs.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure proper testing, cutover planning, and go-live readiness.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Hold teams accountable to commitments while maintaining strong customer relationships.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure projects follow Hairball delivery standards and best practices.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Support continuous improvement of project delivery processes and tooling.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Who You Are</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">NetSuite Knowledge: Strong working knowledge of NetSuite, including core ERP concepts such as Order to Cash, Procure to Pay, Inventory, and Financials. You don’t need to configure daily, but you understand how the system works and where projects fail.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Project Leadership: 3+ years of experience managing ERP, NetSuite, or systems integration projects in a consulting or agency environment.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Client-Facing Operator: Comfortable leading executive and operational stakeholders, driving tough conversations, and keeping projects grounded in reality.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Delivery-Focused: You care about outcomes, not just plans. You push projects across the finish line.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Organized and Decisive: Strong ability to manage multiple workstreams, priorities, and deadlines without losing control.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Clear Communicator: Able to translate between business needs and technical execution.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Accountable: You take ownership when things go wrong and fix them.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Preferred Skills</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience managing Celigo, NSIP, NetSuite Connector, or systems integration projects.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Background working with eCommerce platforms (Shopify, Amazon, marketplaces).</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience in fast-paced consulting or implementation environments.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">NetSuite certifications are a plus, but real delivery experience matters more.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br><br></span></li>\n</ul>\n<p><span style=\"color: rgb(72, 65, 63); font-size: 12pt; font-weight: bold\">Why<span> </span></span><a href=\"http://hairball.io/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 12pt; font-weight: bold\">Hairball</span></a><span style=\"color: rgb(72, 65, 63); font-size: 12pt; font-weight: bold\">?</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Real Responsibility: You own delivery, not just project artifacts.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Remote Flexibility: Work remotely with a distributed, senior-level team.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Meaningful Projects: Complex NetSuite and integration work for growing, real businesses.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Growth: Opportunity to grow into program leadership as Hairball scales.</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Location</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">LATAM (US Eastern Time Zone required).</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Apply Now</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">If you’re a NetSuite-savvy Project Manager who knows how to run real implementations and keep projects moving under pressure, we’d love to hear from you. Join Hairball.IO and help clients deliver systems that actually work.</span></p>",
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