Patient Services Specialist (Center for Developmental Behavioral Health)

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    "datePosted": "2024-06-06T08:33:56.591Z",
    "description": "<h2>Overview</h2>\n<p>The <strong>Patient Services Specialist</strong> performs routine front-end clinical operational activities, such as registering/checking in patients, cashiering, gathering and providing appropriate information, collecting co-pays, and answering the phones under the direction of more senior staff. The incumbent will interact with patients, families, clinicians, administrative staff, and third-party payers and provide customer service in a courteous and professional manner.</p>\n<h2>Responsibilities</h2>\n<li>Collect co-pays, provide receipts, and provide timely accounting for all collected cash and payments. Identify discrepancies and immediately work with the supervisor to resolve issues.</li>\n<li>Obtain required information for both registration and financial documentation needed to complete the check-in process.</li>\n<li>Answers phones, directs calls as needed, takes messages, returns calls to answer inquiries/questions, and provides accurate and timely follow-up. </li>\n<li>Provide routine financial benefits.</li>\n<li>Monitor Epic work que for tracking internal/external consults.</li>\n<li>Under general supervision, perform advanced clerical or administrative tasks. Using varying methods, process transactions and select or devise the steps necessary to complete all assignments.</li>\n<h2>Qualifications</h2>\n<p><strong>EDUCATION:</strong></p>\n<p>High School diploma, GED, or equivalent required.</p>\n<p><strong> </strong></p>\n<p><strong>EXPERIENCE:</strong></p>\n<p>Experience in customer service, administrative support, or other related area preferred.</p>\n<h2>Minimum pay range</h2>USD $36,955.98/Yr.\n<h2>Maximum pay range</h2>USD $60,296.50/Yr.",
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