Home › Companies › Ebez Fa Us2 Oraclecloud Com CX 1 › Client Success Account Manager | HCM
Client Success Account Manager | HCM
Ebez Fa Us2 Oraclecloud Com CX 1 · Roanoke, VA, United States; VAROC - 110 Franklin Road SE, Suite 300, Roanoke, VA, US; NCHPA - 4194 Mendenhall Oaks Pkwy, High Point, NC, US · Hybrid · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Ebez Fa Us2 Oraclecloud Com CX 1 |
| Title | Client Success Account Manager | HCM |
| Normalized title | - |
| Department / team | - |
| Location | Roanoke, VA, United States |
| Work model | Hybrid / Hybrid |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2025-12-09 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Ebez Fa Us2 Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Roanoke. | Open |
| Work model jobs | Active Hybrid postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Ebez Fa Us2 Oraclecloud Com CX 1 |
| Source | 1634b88a-b63b-4478-9552-e0f4bb94a7ac |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
#LI-OD1 #LI-Hybrid
Responsibilities
We are seeking a highly motivated and detail-oriented individual to join our team as a Client Success Account Manager. In this role, you will be responsible for providing exceptional client service and technical support for our Centrally HR product. You will serve as the primary point of contact for our clients, assisting them with system navigation, troubleshooting issues, and ensuring smooth operation of our software solutions. The ideal candidate will possess strong communication skills, a customer-centric approach, and a solid understanding of HR processes and systems.
Essential Functions and Primary Duties
Under direct supervision, manages the day-to-day of services for an assigned block of accounts
Offer assistance with account management and technical support of UKG products
Provide the highest levels of customer satisfaction by delivering timely resolutions and executing customer-focused commitments
Collaborate with internal teams to resolve complex client issues and escalate client concerns when appropriate
Proactively identify opportunities to improve system functionality and client satisfaction
Coordinate client meetings as needed
Conduct regular system audits to ensure data accuracy and compliance
Maintain data integrity and quality with any applicable software on a timely basis
Preferred Qualifications
Bachelor's Degree
Minimum 1-2 years of payroll experience
Preference for candidate with prior experience in HRIS or Human Capital Management software
Experience with UKG Ready Talent is a plus
Previous experience in a client service or system integration environment
Qualifications
Minimum Qualifications
High School Diploma or GED equivalent required; Bachelor's degree preferred 3 years of experience in industry or related field Strong communication skills both oral and written with all levels of an organization, both internally and externally Must obtain and preserve required licenses/certifications as required Proficient use of applicable technology Able to work in a team environment as well as independently Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally Travel based on client and business needs
Company
CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.
CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.
Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.
Full job record
| Job ID | c1ae2375d686470da687d2c879b21d434e5bdf5a |
| Org ID | ff0700f6-e416-45cf-9543-87842d2031eb |
| Source ID | 1634b88a-b63b-4478-9552-e0f4bb94a7ac |
| Board ID | 1634b88a-b63b-4478-9552-e0f4bb94a7ac |
| Provider | oracle_hcm |
| Provider Job Key | 4630 |
| Title | Client Success Account Manager | HCM |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Roanoke, VA, United States; VAROC - 110 Franklin Road SE, Suite 300, Roanoke, VA, US; NCHPA - 4194 Mendenhall Oaks Pkwy, High Point, NC, US |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | hybrid |
| Remote Policy | hybrid |
| Country | United States |
| Region | VA |
| City | Roanoke |
| Salary Raw | Description #LI-OD1 #LI-Hybrid Responsibilities We are seeking a highly motivated and detail-oriented individual to join our team as a Client Success Account Manager. In this role, you will be responsible for providing exceptional client service and technical support for our Centrally HR product. You will serve as the primary point of contact for our clients, assisting them with system navigation, troubleshooting issues, and ensuring smooth operation of our software solutions. The ideal candidate will possess strong communication skills, a customer-centric approach, and a solid understanding of HR processes and systems. Essential Functions and Primary Duties Under direct supervision, manages the day-to-day of services for an assigned block of accounts Offer assistance with account management and technical support of UKG products Provide the highest levels of customer satisfaction by delivering timely resolutions and executing customer-focused commitments Collaborate with internal teams to resolve complex client issues and escalate client concerns when appropriate Proactively identify opportunities to improve system functionality and client satisfaction Coordinate client meetings as needed Conduct regular system audits to ensure data accuracy and compliance Maintain data integrity and quality with any applicable software on a timely basis Preferred Qualifications Bachelor's Degree Minimum 1-2 years of payroll experience Preference for candidate with prior experience in HRIS or Human Capital Management software Experience with UKG Ready Talent is a plus Previous experience in a client service or system integration environment Qualifications Minimum Qualifications High School Diploma or GED equivalent required; Bachelor's degree preferred 3 years of experience in industry or related field Strong communication skills both oral and written with all levels of an organization, both internally and externally Must obtain and preserve required licenses/certifications as required Proficient use of applicable technology Able to work in a team environment as well as independently Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally Travel based on client and business needs Company CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | hour |
| Source URL | https://ebez.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/4630 |
| Apply URL | https://ebez.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/4630 |
| First Seen At | 2026-05-31 17:59:19Z |
| Last Seen At | 2026-06-06 19:16:45Z |
| Last Checked At | 2026-06-06 19:16:45Z |
| Last Changed At | 2026-05-31 17:59:19Z |
| Inactive At | — |
| Source Posted At | 2025-12-09 16:17:42Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=ebez.fa.us2.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T19-16-13-963Z-e091ebf9e9af2ac1f496f8e577a4e4b8e04839917452a06ec4aefe8a62d0d41e.json |
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