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HomeCompaniesEbez Fa Us2 Oraclecloud Com CX 1Client Success Account Manager | HCM

Client Success Account Manager | HCM

Ebez Fa Us2 Oraclecloud Com CX 1 · Roanoke, VA, United States; VAROC - 110 Franklin Road SE, Suite 300, Roanoke, VA, US; NCHPA - 4194 Mendenhall Oaks Pkwy, High Point, NC, US · Hybrid · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEbez Fa Us2 Oraclecloud Com CX 1
TitleClient Success Account Manager | HCM
Normalized title-
Department / team-
LocationRoanoke, VA, United States
Work modelHybrid / Hybrid
Employment type-
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2025-12-09 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Ebez Fa Us2 Oraclecloud Com CX 1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Roanoke.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEbez Fa Us2 Oraclecloud Com CX 1
Source1634b88a-b63b-4478-9552-e0f4bb94a7ac
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description #LI-OD1 #LI-Hybrid Responsibilities We are seeking a highly motivated and detail-oriented individual to join our team as a Client Success Account Manager. In this role, you will be responsible for providing exceptional client service and technical support for our Centrally HR product. You will serve as the primary point of contact for our clients, assisting them with system navigation, troubleshooting issues, and ensuring smooth operation of our software solutions. The ideal candidate will possess strong communication skills, a customer-centric approach, and a solid understanding of HR processes and systems. Essential Functions and Primary Duties Under direct supervision, manages the day-to-day of services for an assigned block of accounts Offer assistance with account management and technical support of UKG products Provide the highest levels of customer satisfaction by delivering timely resolutions and executing customer-focused commitments Collaborate with internal teams to resolve complex client issues and escalate client concerns when appropriate Proactively identify opportunities to improve system functionality and client satisfaction Coordinate client meetings as needed Conduct regular system audits to ensure data accuracy and compliance Maintain data integrity and quality with any applicable software on a timely basis Preferred Qualifications Bachelor's Degree Minimum 1-2 years of payroll experience Preference for candidate with prior experience in HRIS or Human Capital Management software Experience with UKG Ready Talent is a plus Previous experience in a client service or system integration environment Qualifications Minimum Qualifications High School Diploma or GED equivalent required; Bachelor's degree preferred 3 years of experience in industry or related field Strong communication skills both oral and written with all levels of an organization, both internally and externally Must obtain and preserve required licenses/certifications as required Proficient use of applicable technology Able to work in a team environment as well as independently Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally Travel based on client and business needs Company CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.

Full job record

Job IDc1ae2375d686470da687d2c879b21d434e5bdf5a
Org IDff0700f6-e416-45cf-9543-87842d2031eb
Source ID1634b88a-b63b-4478-9552-e0f4bb94a7ac
Board ID1634b88a-b63b-4478-9552-e0f4bb94a7ac
Provideroracle_hcm
Provider Job Key4630
TitleClient Success Account Manager | HCM
Normalized Title
Statusactive
Activeyes
Location TextRoanoke, VA, United States; VAROC - 110 Franklin Road SE, Suite 300, Roanoke, VA, US; NCHPA - 4194 Mendenhall Oaks Pkwy, High Point, NC, US
Department
Team
Employment Type
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionVA
CityRoanoke
Salary RawDescription #LI-OD1 #LI-Hybrid Responsibilities We are seeking a highly motivated and detail-oriented individual to join our team as a Client Success Account Manager. In this role, you will be responsible for providing exceptional client service and technical support for our Centrally HR product. You will serve as the primary point of contact for our clients, assisting them with system navigation, troubleshooting issues, and ensuring smooth operation of our software solutions. The ideal candidate will possess strong communication skills, a customer-centric approach, and a solid understanding of HR processes and systems. Essential Functions and Primary Duties Under direct supervision, manages the day-to-day of services for an assigned block of accounts Offer assistance with account management and technical support of UKG products Provide the highest levels of customer satisfaction by delivering timely resolutions and executing customer-focused commitments Collaborate with internal teams to resolve complex client issues and escalate client concerns when appropriate Proactively identify opportunities to improve system functionality and client satisfaction Coordinate client meetings as needed Conduct regular system audits to ensure data accuracy and compliance Maintain data integrity and quality with any applicable software on a timely basis Preferred Qualifications Bachelor's Degree Minimum 1-2 years of payroll experience Preference for candidate with prior experience in HRIS or Human Capital Management software Experience with UKG Ready Talent is a plus Previous experience in a client service or system integration environment Qualifications Minimum Qualifications High School Diploma or GED equivalent required; Bachelor's degree preferred 3 years of experience in industry or related field Strong communication skills both oral and written with all levels of an organization, both internally and externally Must obtain and preserve required licenses/certifications as required Proficient use of applicable technology Able to work in a team environment as well as independently Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally Travel based on client and business needs Company CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.
Salary Min
Salary Max
Salary Currency
Salary Periodhour
Source URLhttps://ebez.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/4630
Apply URLhttps://ebez.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/4630
First Seen At2026-05-31 17:59:19Z
Last Seen At2026-06-06 19:16:45Z
Last Checked At2026-06-06 19:16:45Z
Last Changed At2026-05-31 17:59:19Z
Inactive At
Source Posted At2025-12-09 16:17:42Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=ebez.fa.us2.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T19-16-13-963Z-e091ebf9e9af2ac1f496f8e577a4e4b8e04839917452a06ec4aefe8a62d0d41e.json
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Parsed Structured
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Extensions
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