Patient Case Coordinator I

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          "text": "<p><span><span><strong>Training is 8a-5p for the first 2-3 weeks</strong><br /><strong>Must be flexible to work any shift between 8:00am – 8:00pm after training<span> </span></strong><br /><br /><strong><u>Job Description:</u></strong></span></span></p><p><span></span></p><ul><li><span><span>This role will be 100% taking inbound calls</span></span></li><li><span><span>Healthcare experience is a requirement</span></span></li><li><span><span>Call center experience is a plus and those with both call center healthcare experience is preferred</span></span></li></ul><p><br /></p><p><span><span><strong><u>Details:</u></strong></span></span></p><p><span></span></p><ul><li><span><span>Responsible for customer service and case management Answers basic clinical and program inquiries. Coordinates access to therapies through the patients&apos; healthcare providers.</span></span></li><li><span><span>Schedules and conducts appropriate follow-up based on each patient&apos;s situation.</span></span></li><li><span><span>Facilitates access to appropriate support services, including reimbursement counseling, nursing hotline, and support.</span></span></li><li><span><span>Processes incoming enrollment forms for program.</span></span></li><li><span><span>Follows up via phone, mail, and/or fax for missing enrollment information.</span></span></li><li><span><span>Supports payer research, health care policy library, and state management.</span></span></li><li><span><span>Identifies other sources of health care coverage for patients through simple queries and use of PayerPlus database.</span></span></li><li><span><span>Performs related duties as assigned.</span></span></li></ul>",
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          "text": "<ul><li><span><span>Ability to communicate effectively both orally and in writing</span></span></li><li><span><span>Strong interpersonal skills.</span></span></li><li><span><span>Strong organizational skills; attention to detail</span></span></li><li><span><span>Ability to proficiently use computer and standard office equipment</span></span></li><li><span><span>Working knowledge of Microsoft Office</span></span></li><li><span><span>Basic understanding of payer eligibility and benefits Health care research and analysis skills sufficient to support payer research, healthcare policy library, and state management</span></span></li><li><span><span>Ability to resolve associate issues effectively and efficiently</span></span></li></ul>",
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          "text": "<p>Artech Information Systems is the #1 Largest Women-Owned IT Staffing Company in the U.S. and an employer of choice for over 7,500 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US.<br />At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech&apos;s deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources.<br /></p>",
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