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HomeCompanies1b9ea04c 142e 4aa7 8d21 45439ca5b76b 19000101 000001Assistant Director, Student Financial Services

Assistant Director, Student Financial Services

1b9ea04c 142e 4aa7 8d21 45439ca5b76b 19000101 000001 · Reading, PA, US, Reading, PA · Hybrid · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company1b9ea04c 142e 4aa7 8d21 45439ca5b76b 19000101 000001
TitleAssistant Director, Student Financial Services
Normalized title-
Department / team-
LocationReading, PA, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-15 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

Company1b9ea04c 142e 4aa7 8d21 45439ca5b76b 19000101 000001
Sourcecb32bd94-af81-4b95-a38b-e7500df32227
ATS providerADP Workforce Now Recruiting

Description

Job Summary The Assistant Director is a motivated and detail-oriented professional responsible for maintaining a comprehensive understanding of federal, state, and institutional student aid programs, regulations, and procedures. This role supports systems and operational functions within the Office of Student Financial Services (SFS) while providing high-quality counseling and support to students and families throughout the financial aid process. Working in a collaborative and diverse environment, the Assistant Director partners closely with students, families, faculty, and staff to ensure accurate guidance regarding financial aid eligibility, verification, need analysis, and financing options. The position works in close collaboration with the Director and SFS staff and regularly partners with campus departments including Undergraduate Admissions, Graduate and Adult Education, Residence Life, and Student Activities. Strong organizational skills, a commitment to confidentiality, and polished written and verbal communication abilities are essential. The role requires flexibility to support institutional needs, including occasional evening, weekend, and travel commitments. Essential Functions: Mission, Culture & Leadership Model Alvernia’s Franciscan values through compassionate service, ethical leadership, and commitment to fostering a welcoming and respectful community for all. Cultivate a culture that prioritizes transparency, accessibility, and proactive communication. Student Support & Customer Service Maintain strict confidentiality of all SFS activities and student records. Deliver high-quality customer service to students, families, and campus partners. Assist Associate Director with the implementation of Financial Wellness and Literacy Initiatives, ensuring resources are accessible and relevant to diverse student populations Provide financial aid counseling to prospective and current students/families, including guidance on aid programs, verification, award packages, and financing options. Respond to student and family inquiries in a timely manner, generally within 24–48 business hours, depending on complexity and volume. Assist students and families with general financial aid, student accounts, and academic-related questions. Monitor the financial aid/student balance hold list each semester. Support communications related to missing documents, verification items, and processing follow-up. Regulatory Compliance & Risk Management Interpret and apply complex federal, state, and institutional financial aid regulations; maintain compliance with Title IV, FERPA, and consumer information requirements. Maintain and regularly update policy and procedure manuals consistent with NASFAA standards of excellence and NACUBO financial accountability guidelines. Counseling & Campus Collaboration Use a holistic, best-practice–based counseling approach to support traditional, graduate, and adult learners throughout their educational journey. Collaborate closely with key student service offices including Registrar, Admissions, Residence Life, Navigation, S.O.L.A.R., GAE, and the Holleran Center to resolve student issues and ensure coordinated support. Operations & Compliance Assist with creating and maintaining custom and standard reports, selection sets, and other PowerFAIDS/JFA functions to enhance processing efficiency. Support monthly and annual federal and state aid reconciliation processes to ensure regulatory compliance. Assist with system oversight, including data integration and maintaining scheduled PowerFAIDS/JFA events (anticipated aid, disbursement, etc.). A ssist with completion of annual reports and internal reporting needs. Professional Development & Representation Lead or contribute to internal training and professional development initiatives that enhance compliance, service excellence, communication, and inclusive practices across the organization. Serve as a positive ambassador for the organization by communicating its mission, values, and offerings effectively to internal and external audiences. Represent the university at recruitment and outreach events, including open houses, orientations, and community engagement programs. Specialized Focus Serve as the institutional VA Certifying Official, ensuring compliance with all federal and institutional requirements for veteran and military-connected students. Review and process Special Circumstances/Professional Judgment requests, evaluating documentation and implementing appropriate aid adjustments in accordance with federal guidelines. Assist with the administration and processing of PHEAA state grant programs, ensuring accuracy, timeliness, and regulatory compliance. Manage and maintain SFS website content, catalog information, and event-related materials, ensuring updates are accurate, timely, and consistent across platforms. Support Graduate and Adult Education (GAE) financial aid packaging in coordination with institutional policies and program requirements . Other Responsibilities Perform additional duties assigned to support departmental and organizational needs. Position requires occasional evening, weekend, extended hours, and off-site travel. Qualifications/Education: Commitment to the organization’s mission, values, and service-oriented culture. Bachelor’s degree required, Master’s degree in a related field preferred. Minimum of 3–5 years of progressive financial aid or student financial services experience Comprehensive knowledge of Title IV regulations, state grant programs, and institutional aid administration. Strong proficiency with PowerFAIDS, Jenzabar, EDConnect, COD, NSLDS, and related systems a plus. Excellent analytical, documentation, and problem-solving skills. Strong interpersonal, communication, and conflict-resolution abilities. Ability to manage multiple priorities, meet deadlines, and adapt to changing regulatory environments. Ability to maintain confidentiality and exercise sound judgment. Physical Requirements: Regular and reliable attendance is essential for the performance of this role. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Employee Benefits: Join a team that values your well-being! We offer a comprehensive benefits package designed to support you and your family: Robust Health Coverage: Choose from three offered medical plans, plus dental and vision. Financial Security: Enjoy University-paid life/AD&D insurance and long-term disability, with options for short-term disability and supplemental coverage for you and your family (including accident, critical illness, and hospital indemnity plans). Flexible spending accounts are also available. Exceptional Retirement: Start saving immediately with our 403(b) Retirement Plan . You will get 100% immediate vesting , a University gift contribution, and a generous match up to 5% of your deferrals. Time Off & Flexibility: Take advantage of 18 paid holidays each year and the possibility of flexible or hybrid work options for many roles. Invest in Your Future: Enjoy tuition remission benefits for yourself and your dependents. On-Campus Wellness: Benefit-eligible employees on our main campus receive free access to our Medical & Counseling Center. Employee Meal Plan : This plan provides convenient, flexible dining options on campus at a reduced cost.

Full job record

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TitleAssistant Director, Student Financial Services
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CountryUnited States
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First Seen At2026-05-31 18:54:43Z
Last Seen At2026-06-06 12:46:44Z
Last Checked At2026-06-06 12:46:44Z
Last Changed At2026-06-06 12:46:44Z
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Source Posted At2026-05-15 19:15:00Z
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    "requisitionDescription": "<div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.13.17/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;</div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;' data-pasted=\"true\"><strong><span style=\"font-size:15px;\">Job Summary</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"font-size:15px;\">The Assistant Director is a motivated and detail-oriented professional responsible for&nbsp;</span>maintaining a comprehensive understanding of federal, state, and institutional student aid programs, regulations, and procedures. This role supports systems and operational functions within the Office of Student Financial Services (SFS) while providing high-quality counseling and support to students and families throughout the financial aid process.</p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"font-size:15px;\">Working in a collaborative and diverse environment, the Assistant Director partners closely with students, families, faculty, and staff to ensure&nbsp;</span>accurate guidance regarding financial aid eligibility, verification, need analysis, and financing options. The position works in close collaboration with the Director and SFS staff and regularly partners with campus departments including Undergraduate Admissions, Graduate and Adult Education, Residence Life, and Student Activities.</p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"font-size:15px;\">Strong organizational skills, a commitment to confidentiality, and polished written and verbal communication abilities are essential. The role requires flexibility to support institutional needs, including occasional evening, weekend, and travel commitments.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><strong><span style=\"font-size:15px;\">Essential Functions:</span></strong></p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin-top:0in;margin-bottom:0in;vertical-align:baseline;'><span style=\"font-size:15px;\">Mission, Culture &amp; Leadership</span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.25in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Model Alvernia&rsquo;s Franciscan values through compassionate service, ethical leadership, and&nbsp;</span>commitment to fostering a welcoming and respectful community for all.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Cultivate a</span> culture that prioritizes transparency, accessibility, and proactive communication.</li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-indent:.25in;vertical-align:baseline;'>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-indent:.25in;vertical-align:baseline;'><span style=\"font-size:15px;\">Student Support &amp; Customer Service</span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.25in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Maintain strict confidentiality of all SFS activities and student records.</span>&nbsp;</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Deliver high-quality customer service to students, families, and campus partners.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Assist Associate Director with</span> the implementation of Financial Wellness and Literacy Initiatives, ensuring resources are accessible and relevant to diverse student populations</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Provide financial aid counseling to prospective and current students/families, including guidance on aid programs, verification, award packages, and financing options.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Respond to student and family inquiries&nbsp;</span>in a timely manner, generally within 24&ndash;48 business hours, depending on complexity and volume.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Assist</span> students and families with general financial aid, student accounts, and academic-related questions.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Monitor the financial aid/student balance hold list each semester.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Support communications related to missing documents, verification items, and processing follow-up.</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'>&nbsp;</p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin-top:0in;margin-bottom:0in;vertical-align:baseline;'><span style=\"font-size:15px;\">Regulatory Compliance &amp; Risk Management</span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.25in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Interpret and apply complex federal, state, and institutional financial aid regulations;&nbsp;</span>maintain compliance with Title IV, FERPA, and consumer information requirements.&nbsp;</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Maintain and regularly update policy and procedure manuals consistent with NASFAA standards of excellence and NACUBO financial accountability guidelines.</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-indent:.25in;vertical-align:baseline;'><span style=\"font-size:15px;\">Counseling &amp; Campus Collaboration</span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.25in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Use a holistic, best-practice&ndash;based counseling approach to support traditional, graduate, and adult learners throughout their educational journey.</span>&nbsp;</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Collaborate closely with key student service offices</span> including Registrar, Admissions, Residence Life, Navigation, S.O.L.A.R., GAE, and the Holleran Center to resolve student issues and ensure coordinated support.</li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-indent:.25in;vertical-align:baseline;'><span style=\"font-size:15px;\">Operations &amp; Compliance</span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.25in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Assist</span> with creating and maintaining custom and standard reports, selection sets, and other PowerFAIDS/JFA functions to enhance processing efficiency.&nbsp;</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Support monthly and annual federal and&nbsp;</span>state aid reconciliation processes to ensure regulatory compliance.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Assist</span> with system oversight, including data integration and maintaining scheduled PowerFAIDS/JFA events (anticipated aid, disbursement, etc.).</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">A</span>ssist with completion of annual reports and internal reporting needs.</li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-indent:.25in;vertical-align:baseline;'>&nbsp;<span style=\"font-size:15px;\">Professional Development</span> &amp; Representation</p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.25in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Lead or contribute to internal training and professional development initiatives that enhance compliance, service excellence, communication, and inclusive practices across the organization.</span>&nbsp;</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Serve as a positive ambassador for the organization by communicating its mission, values, and offerings effectively to internal and external audiences.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Represent the university at recruitment and outreach events, including open houses, orientations, and community engagement programs.</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'>&nbsp;Specialized Focus</p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.25in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Serve as the institutional VA Certifying Official, ensuring compliance with all federal and institutional&nbsp;</span>requirements for veteran and military-connected students.&nbsp;</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Review and process Special Circumstances/Professional Judgment requests, evaluating documentation and implementing&nbsp;</span>appropriate aid adjustments in accordance with federal guidelines.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Assist</span> with the administration and processing of PHEAA state grant programs, ensuring accuracy, timeliness, and regulatory compliance.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Manage and maintain SFS website content, catalog information, and event-related materials, ensuring updates are&nbsp;</span>accurate, timely, and consistent across platforms.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Support Graduate and Adult Education (GAE) financial aid packaging in coordination with institutional policies and program requirements</span>.</li></ul></div><p style='margin-right:0in;margin-left:.5in;font-size:16px;font-family:\"Times New Roman\",serif;margin-top:0in;margin-bottom:0in;vertical-align:baseline;'>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><strong><span style=\"font-size:15px;\">Other Responsibilities</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.25in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Perform&nbsp;</span>additional duties assigned to support departmental and organizational needs.</li></ul></div><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.25in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Position requires occasional evening, weekend, extended hours, and off-site travel.</span></li></ul></div><p style='margin-right:0in;margin-left:.5in;font-size:16px;font-family:\"Times New Roman\",serif;margin-top:0in;margin-bottom:0in;vertical-align:baseline;'>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><strong><span style=\"font-size:15px;\">Qualifications/Education:</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Commitment to the organization&rsquo;s mission, values, and service-oriented culture.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Bachelor&rsquo;s degree&nbsp;</span>required, Master&rsquo;s degree in a related field preferred.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Minimum of 3&ndash;5 years of progressive financial aid or student financial services experience</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Comprehensive knowledge of Title IV regulations, state grant programs, and institutional aid administration.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Strong&nbsp;</span>proficiency with PowerFAIDS, Jenzabar, EDConnect, COD, NSLDS, and related systems a plus.&nbsp;</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Excellent analytical, documentation, and problem-solving skills.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Strong interpersonal, communication, and conflict-resolution abilities.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Ability to manage multiple priorities, meet deadlines, and adapt to changing regulatory environments.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Ability to&nbsp;</span>maintain confidentiality and exercise sound judgment.</li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><strong><span style=\"font-size:15px;\">Physical Requirements:</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Regular and reliable attendance is essential for the performance of this role.</span>&nbsp;</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Prolonged periods of sitting at a desk and working on a computer.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;\">Must be able to lift 15 pounds at times.</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-size:15px;font-family:\"Times New Roman\",serif;'>Employee Benefits:</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;vertical-align:baseline;'><span style='font-size:15px;font-family:\"Times New Roman\",serif;color:black;'>Join a team that values your well-being! We offer a comprehensive benefits package designed to support you and your family:</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;color:black;background:white;vertical-align:     baseline;\"><strong><span style='font-size:15px;font-family:\"Times New Roman\",serif;'>Robust Health Coverage:</span></strong><span style='font-size:15px;font-family:\"Times New Roman\",serif;'>&nbsp;Choose from three offered medical plans, plus dental and vision.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;color:black;background:white;vertical-align:     baseline;\"><strong><span style='font-size:15px;font-family:\"Times New Roman\",serif;'>Financial Security:</span></strong><span style='font-size:15px;font-family:\"Times New Roman\",serif;'>&nbsp;Enjoy University-paid life/AD&amp;D insurance and long-term disability, with options for short-term disability and supplemental coverage for you and your family (including accident, critical illness, and hospital indemnity plans). Flexible spending accounts are also available.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;color:black;background:white;vertical-align:     baseline;\"><strong><span style='font-size:15px;font-family:\"Times New Roman\",serif;'>Exceptional Retirement:</span></strong><span style='font-size:15px;font-family:\"Times New Roman\",serif;'>&nbsp;Start saving immediately with our <strong>403(b) Retirement Plan</strong>. You will get <strong>100% immediate vesting</strong>, a University gift contribution, and a generous match up to <strong>5%</strong> of your deferrals.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;color:black;background:white;vertical-align:     baseline;\"><strong><span style='font-size:15px;font-family:\"Times New Roman\",serif;'>Time Off &amp; Flexibility:</span></strong><span style='font-size:15px;font-family:\"Times New Roman\",serif;'>&nbsp;Take advantage of <strong>18 paid holidays</strong> each year and the possibility of <strong>flexible or hybrid work options</strong> for many roles.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;color:black;background:white;vertical-align:     baseline;\"><strong><span style='font-size:15px;font-family:\"Times New Roman\",serif;'>Invest in Your Future:</span></strong><span style='font-size:15px;font-family:\"Times New Roman\",serif;'>&nbsp;Enjoy <strong>tuition remission</strong> benefits for yourself and your dependents.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;color:black;background:white;vertical-align:     baseline;\"><strong><span style='font-size:15px;font-family:\"Times New Roman\",serif;'>On-Campus Wellness:</span></strong><span style='font-size:15px;font-family:\"Times New Roman\",serif;'>&nbsp;Benefit-eligible employees on our main campus receive <strong>free</strong> access to our Medical &amp; Counseling Center.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;color:black;background:white;vertical-align:     baseline;\"><strong><span style='font-size:15px;font-family:\"Times New Roman\",serif;'>Employee Meal Plan</span></strong><span style='font-size:15px;font-family:\"Times New Roman\",serif;'>: This plan provides convenient, flexible dining options on campus at a reduced cost.</span></li></ul><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.13.17/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div style='-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' id=\"isPasted\"><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 10.6667px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\"><br></p></div></div></div></div>\n",
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