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Home › Companies › 11234a05 Dd20 44aa 9b1f Ca7bb9f6eba3 19000101 000001 › I/DD Bilingual Tailored Care Mgmt Extender (Hickory, NC) Mobile

I/DD Bilingual Tailored Care Mgmt Extender (Hickory, NC) Mobile

11234a05 Dd20 44aa 9b1f Ca7bb9f6eba3 19000101 000001 · Hickory, NC, US, Hickory, NC · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company11234a05 Dd20 44aa 9b1f Ca7bb9f6eba3 19000101 000001
TitleI/DD Bilingual Tailored Care Mgmt Extender (Hickory, NC) Mobile
Normalized title-
Department / team-
LocationHickory, NC, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-01 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 11234a05 Dd20 44aa 9b1f Ca7bb9f6eba3 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Hickory.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company11234a05 Dd20 44aa 9b1f Ca7bb9f6eba3 19000101 000001
Source255a48bf-6d53-42f4-abe2-2e15155d1f67
ATS providerADP Workforce Now Recruiting

Description

Competitive Compensation & Benefits Package! Position eligible for – Annual incentive bonus plan Medical, dental, and vision insurance with low deductible/low cost health plan Generous vacation and sick time accrual 12 paid holidays State Retirement (pension plan) 401(k) Plan with employer match Company paid life and disability insurance Wellness Programs Public Service Loan Forgiveness Qualifying Employer See attachment for additional details. Location: Available for the Hickory, NC location; Mobile position Projected Hiring Range: Depending on Experience Closing Date: Open Until Filled Primary Purpose of Position: The Bilingual Care Management Extender (CM Extender) is an integral part of Partners team approach to providing Tailored care management. The CM Extender responsibilities focus on assisting the care team to support the member’s health care needs and to facilitate and organize appropriate member education, resources and alignment of care. This role provides direct support to the member through a collaborative role with the Innovations Care Manager or I/DD Care Manager Care Management Extenders complete supportive activities, inclusive of in-person support for member when indicated. The Bilingual CM Extender must be fluent in both English and Spanish. Travel is an essential function of this position. Role and Responsibilities: Duties of the I/DD Care Management Extender include, but are not limited to, the following: General Outreach and Engagement / Service Monitoring Assist with scheduling and coordinating appointments (e.g., assistance with scheduling appointments, providing wellness reminders, assistance arranging transportation, confirming participation in scheduled appointments, etc) Provide outreach to members to provide information about a community resource or support Engage members in health promotion activities and knowledge sharing Assist with identifying residential vacancies which may meet needs of member Submit and track referrals in NCCARE360 database to connect members to community service provider Assist the care manager in monitoring consistency of service delivery, as triggered by threshold reports or requests from care managers Review service documentation to monitor progress toward individualized goals and fulfillment of the intent of the service authorized Provide back-up in-person monitoring support, as needed, for members in the NC Innovations waiver Benefits Consultation and Support to Members Ensure members know what benefits they are eligible to receive, with assistance to enroll in benefit plans as needed Support member in navigating the DSS systems including but not limited to Medicaid reviews and applications, continued eligibility requirements, disability benefits through the Social Security Administration Communicate with Medicaid and Medicare benefit program Case Managers to resolve issues Assist with Medicaid C enrollment reconciliation and working with DSS to address IN indicator issues Notify DSS of benefit issues and develop action plan to resolve Intensive Support (telephonic and in-person) Provide more intense telephonic or in-person support to members identified by care manager as needing support to address unmet health-related resource needs or other community resource needs. This assistance include, but is not limited to, the following: Assist with understanding processes and provide needed support related to guardianship, establishing alternatives to guardianship, restoration of rights Provide education about appropriate rights and how to request accommodations related to housing, employment, education, etc Assist with the development of life related emergency plans Provide in-person support to member with completion of applications for housing, food, transportation vouchers, childcare assistance programs in the communities where the member lives and works, and monitors successful linkage to resources Assist with housing needs (e.g., Identifying options for renting or purchasing a personal residence, assisting with purchasing furnishings for the personal residence, developing a housing support crisis plan that includes prevention/early intervention services when housing is jeopardized, etc) Collaboration with the Care Team and Provider Networks Attend huddles and meetings related to care planning and provider engagement, as needed Notify Care Manager of any new service needs identified during contacts / service monitoring Share information with the care manager and other members of the care team on the member’s circumstances (e.g. alerting care team members of an unexpected move, need or other event) Knowledge, Skills, and Abilities: Fluency in both English and Spanish Basic knowledge of the Medicaid service system Working knowledge of the evaluation, care and treatment of people with intellectual & developmental disabilities, mental health and co-occurring disorders. Knowledge of community resources Good organizational skills and ability to handle multiple priorities and deadlines Must be able to prioritize and cope with stress in a positive manner Ability to communicate effectively both verbally and in writing with member and care team Proficient in Microsoft Office and web-based applications Solid verbal and written communication skills Ability to maintain confidentiality Ability to work effectively and cooperatively with people from diverse backgrounds Demonstrates flexibility in organizational needs to perform other duties as assigned Ability to negotiate and resolve conflict Education/Experience Required: High school diploma or equivalent AND Meets one of the following requirements: A person with lived experience with an I/DD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system A parent or guardian of an individual with an I/DD or a TBI and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual Has 2 years of paid experience performing the types of functions described and with at least one year of paid experience working directly with the LTSS population AND Must be fluent in English and Spanish Must reside in North Carolina Must have ability to travel regularly as needed to perform job duties Education/Experience Preferred: Experience working with individuals with co-occurring physical health and/or behavioral health needs preferred.

Full job record

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Org IDdd48cc4f-1c55-49be-bfea-261bc9f09865
Source ID255a48bf-6d53-42f4-abe2-2e15155d1f67
Board ID255a48bf-6d53-42f4-abe2-2e15155d1f67
Provideradp_workforcenow
Provider Job Key562047
TitleI/DD Bilingual Tailored Care Mgmt Extender (Hickory, NC) Mobile
Normalized Title—
Statusactive
Activeyes
Location TextHickory, NC, US, Hickory, NC
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNC
CityHickory
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=11234a05-dd20-44aa-9b1f-ca7bb9f6eba3&ccId=19000101_000001&lang=en_US&type=JS&jobId=562047&jwId=9201577789580_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=11234a05-dd20-44aa-9b1f-ca7bb9f6eba3&ccId=19000101_000001&lang=en_US&type=JS&jobId=562047&jwId=9201577789580_1
First Seen At2026-05-31 18:23:05Z
Last Seen At2026-06-06 13:21:05Z
Last Checked At2026-06-06 13:21:05Z
Last Changed At2026-06-06 13:21:05Z
Inactive At—
Source Posted At2026-05-01 16:56:00Z
Source Updated At—
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Event Fields
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}
Parsed Structured
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  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div data-pasted=\"true\"><p style='--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'><strong style='--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; font-weight: 700; box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><em style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; box-sizing: border-box;\"><span style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; box-sizing: border-box; font-size: 16px; font-family: tahoma, sans-serif;\">Competitive Compensation &amp; Benefits Package! &nbsp;</span></em></strong></p><p style='--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin: 0in 0in 0.0001pt; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-family: \"Times New Roman\", serif;'><span style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; box-sizing: border-box; font-size: 16px; font-family: tahoma, sans-serif;\">Position eligible for &ndash;&nbsp;</span></p><ul style='--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; box-sizing: border-box; margin-top: 0px; margin-bottom: 10px; line-height: 1.42857; 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--tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;\">Annual incentive bonus plan</span></li><li style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: tahoma, sans-serif; font-size: 16px;\"><span style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;\">Medical, dental, and vision insurance with low deductible/low cost health plan</span></li><li style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: tahoma, sans-serif; font-size: 16px;\"><span style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;\">Generous vacation and sick time accrual</span></li><li style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: tahoma, sans-serif; font-size: 16px;\"><span style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;\">12 paid holidays</span></li><li style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: tahoma, sans-serif; font-size: 16px;\"><span style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;\">State Retirement (pension plan)</span></li><li style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: tahoma, sans-serif; font-size: 16px;\"><span style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;\">401(k) Plan with employer match</span></li><li style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: tahoma, sans-serif; font-size: 16px;\"><span style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;\">Company paid life and disability insurance</span></li><li style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: tahoma, sans-serif; font-size: 16px;\"><span style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;\">Wellness Programs</span></li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 16px;\">Public Service Loan Forgiveness Qualifying Employer</li></ul><p style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin: 0in; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-size: 13px; font-family: Calibri, sans-serif;\"><span style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; box-sizing: border-box; font-size: 16px; font-family: tahoma, sans-serif;\">See attachment for additional details.&nbsp;</span></p><p style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin: 0in; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-size: 13px; font-family: Calibri, sans-serif;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><strong style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; font-weight: 700; box-sizing: border-box;\"><span style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; box-sizing: border-box; color: rgb(68, 68, 68);\">&nbsp;</span></strong></span></p><p style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin: 0in 0in 0.0001pt; line-height: normal; box-sizing: border-box; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; box-sizing: border-box; font-size: 16px;\"><span style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; box-sizing: border-box; font-family: tahoma, sans-serif;\"><strong style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; font-weight: 700; box-sizing: border-box;\">Location:</strong>&nbsp; Available for the Hickory, NC location; Mobile position</span></span></p><p style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin: 0in 0in 0.0001pt; line-height: normal; box-sizing: border-box; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; box-sizing: border-box; font-size: 16px;\"><span style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; box-sizing: border-box; font-family: tahoma, sans-serif;\"><strong style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; font-weight: 700; box-sizing: border-box;\">Projected Hiring Range:</strong>&nbsp; Depending on Experience</span></span></p><p style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin: 0in 0in 0.0001pt; line-height: normal; box-sizing: border-box; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; box-sizing: border-box; font-size: 16px;\"><span style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; box-sizing: border-box; font-family: tahoma, sans-serif;\"><strong style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; font-weight: 700; box-sizing: border-box;\">Closing Date:</strong>&nbsp; <strong style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; font-weight: 700; box-sizing: border-box;\"><span style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; box-sizing: border-box; color: blue;\">Open Until Filled</span></strong></span></span></p><p><br></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><strong>Primary Purpose of Position:&nbsp;</strong> The Bilingual Care Management Extender (CM Extender) is an integral part of Partners team approach to providing Tailored care management. The CM Extender responsibilities focus on assisting the care team to support the member&rsquo;s health care needs and to facilitate and organize appropriate member education, resources and alignment of care. This role provides direct support to the member through a collaborative role with the Innovations Care Manager or I/DD Care Manager &nbsp;Care Management Extenders complete supportive activities, inclusive of in-person support for member when indicated. The Bilingual CM Extender must be fluent in both English and Spanish. Travel is an essential function of this position.&nbsp;</span></p><p><strong><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Role and Responsibilities:</span></strong>&nbsp; <span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">&nbsp;Duties of the I/DD Care Management Extender include, but are not limited to, the following: &nbsp;</span></p><p><strong><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">General Outreach and Engagement / Service Monitoring&nbsp;</span></strong></p><ul><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Assist with scheduling and coordinating appointments (e.g., assistance with scheduling appointments, providing wellness reminders, assistance arranging transportation, confirming participation in scheduled appointments, etc) &nbsp;</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Provide outreach to members to provide information about a community resource or support&nbsp;</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Engage members in health promotion activities and knowledge sharing&nbsp;</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Assist with identifying residential vacancies which may meet needs of member&nbsp;</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Submit and track referrals in NCCARE360 database to connect members to community service provider&nbsp;</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Assist the care manager in monitoring consistency of service delivery, as triggered by threshold reports or requests from care managers&nbsp;</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Review service documentation to monitor progress toward individualized goals and fulfillment of the intent of the service authorized&nbsp;</li><li style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Provide back-up in-person monitoring support, as needed, for members in the NC Innovations waiver</li></ul><p><strong><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Benefits Consultation and Support to Members&nbsp;</span></strong></p><ul><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Ensure members know what benefits they are eligible to receive, with assistance to enroll in benefit plans as needed&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Support member in navigating the DSS systems including but not limited to Medicaid reviews and applications, continued eligibility requirements, disability benefits through the Social Security Administration&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Communicate with Medicaid and Medicare benefit program Case Managers to resolve issues&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Assist with Medicaid C enrollment reconciliation and working with DSS to address IN indicator issues&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Notify DSS of benefit issues and develop action plan to resolve&nbsp;</span></li></ul><p><strong><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Intensive Support (telephonic and in-person) &nbsp;</span></strong></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Provide more intense telephonic or in-person support to members identified by care manager as needing support to address unmet health-related resource needs or other community resource needs. &nbsp;This assistance include, but is not limited to, the following:</span> &nbsp;</p><ul><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Assist with understanding processes and provide needed support related to guardianship, establishing alternatives to guardianship, restoration of rights&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Provide education about appropriate rights and how to request accommodations related to housing, employment, education, etc &nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Assist with the development of life related emergency plans&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Provide in-person support to member with completion of applications for housing, food, transportation vouchers, childcare assistance programs in the communities where the member lives and works, and monitors successful linkage to resources&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Assist with housing needs (e.g., Identifying options for renting or purchasing a personal residence, assisting with purchasing furnishings for the personal residence, developing a housing support crisis plan that includes prevention/early intervention services when housing is jeopardized, etc)&nbsp;</span></li></ul><p><strong><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Collaboration with the Care Team and Provider Networks&nbsp;</span></strong></p><ul><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Attend huddles and meetings related to care planning and provider engagement, as needed&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Notify Care Manager of any new service needs identified during contacts / service monitoring&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Share information with the care manager and other members of the care team on the member&rsquo;s circumstances (e.g. alerting care team members of an unexpected move, need or other event)&nbsp;</span></li></ul><p><strong><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Knowledge, Skills, and Abilities: &nbsp;&nbsp;</span></strong></p><ul><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Fluency in both English and Spanish&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Basic knowledge of the Medicaid service system&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Working knowledge of the evaluation, care and treatment of people with intellectual &amp; developmental disabilities, mental health and co-occurring disorders.&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Knowledge of community resources&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Good organizational skills and ability to handle multiple priorities and deadlines&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Must be able to prioritize and cope with stress in a positive manner&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Ability to communicate effectively both verbally and in writing with member and care team&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Proficient in Microsoft Office and web-based applications&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Solid verbal and written communication skills&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Ability to maintain confidentiality&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Ability to work effectively and cooperatively with people from diverse backgrounds Demonstrates flexibility in organizational needs to perform other duties as assigned&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Ability to negotiate and resolve conflict&nbsp;</span></li></ul><p><strong><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Education/Experience Required: &nbsp;&nbsp;</span></strong></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">High school diploma or equivalent &nbsp;</span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><strong>AND &nbsp;</strong></span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Meets one of the following requirements:&nbsp;</span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">A person with lived experience with an I/DD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system&nbsp;</span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">A parent or guardian of an individual with an I/DD or a TBI and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual&nbsp;</span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Has 2 years of paid experience performing the types of functions described and with at least one year of paid experience working directly with the LTSS population&nbsp;</span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><strong>AND&nbsp;</strong></span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Must be fluent in English and Spanish &nbsp;</span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Must reside in North Carolina&nbsp;</span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Must have ability to travel regularly as needed to perform job duties&nbsp;</span></p><p><strong><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Education/Experience Preferred:&nbsp;</span></strong> &nbsp;</p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">Experience working with individuals with co-occurring physical health and/or behavioral health needs preferred.&nbsp;</span></p><p>&nbsp;</p></div><p><br></p><p><br></p></div></div></div>\n",
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GET https://api.bluedoor.sh/job-postings/v1/jobs/c1702c98e2680403f2857b2a6be67de66ed3df47?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/dd48cc4f-1c55-49be-bfea-261bc9f09865JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/255a48bf-6d53-42f4-abe2-2e15155d1f67JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/c1702c98e2680403f2857b2a6be67de66ed3df47/eventsJSON

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