bluedoor data·Job Postings API·bluedoor.sh ↗

HomeCompaniesMirantisTechnical Account Manager (OpenStack) - remote in the US

Technical Account Manager (OpenStack) - remote in the US

Mirantis · Austin, TX, United States · Remote · Deleted · SmartRecruiters

Job facts

FieldValue
CompanyMirantis
TitleTechnical Account Manager (OpenStack) - remote in the US
Normalized title-
Department / teamCustomer Success
LocationAustin, TX, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusdeleted
ATS providerSmartRecruiters
Posted / first seen2026-03-17 / 2026-05-31
Changed / last seen2026-06-03 / 2026-06-01

Related slices

PageWhat it containsOpen
Company jobsActive postings from Mirantis.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SmartRecruiters.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Austin.Open
Department jobsActive postings in Customer Success.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyMirantis
Source435f66cf-dc32-446e-a901-4fa4811e037a
ATS providerSmartRecruiters

Description

Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. By combining open source innovation with deep expertise in Kubernetes orchestration, Mirantis empowers platform engineering teams to deliver composable, production-ready developer platforms across any environment - on-premises, in the cloud, at the edge, or in sovereign data centers. As enterprises navigate the growing complexity of AI-driven workloads, Mirantis delivers the automation, GPU orchestration, and policy-driven control needed to manage infrastructure with confidence and agility. Committed to open standards and freedom from lock-in, Mirantis ensures that customers retain full control of their infrastructure strategy. This is a strategically technical, client-facing management role, leading enterprise clients through complex production infrastructure challenges and ensuring operational excellence across Mirantis platforms. As a Technical Account Manager, you will be the primary technical owner for a set of enterprise clients operating Mirantis platforms in production environments. This role guides clients through incidents, upgrades, and architectural decisions, ensuring their platforms remain stable, performant, and prepared for future growth. You will work closely with Support, Engineering, and Customer Success teams, acting as a trusted technical advisor to client engineering teams and senior stakeholders responsible for mission-critical systems. You will also lead strategic account reviews, present platform health and risk to executives, and provide recommendations that influence operational direction and long-term platform strategy. How success is measured Strong SLA performance and a measurable reduction in escalations. High client satisfaction (CSAT > 95%), driven by technical credibility and strategic guidance. Fewer repeat incidents through proactive, systemic platform improvements. Increased client confidence and effective adoption of Mirantis platforms. Clear, actionable outcomes delivered in QBRs and strategic account sessions. 5+ years of experience in technical account management, service delivery, or similar client-facing, infrastructure-focused leadership roles. Proven experience providing technical leadership and operational guidance for enterprise, regulated, or high-performance production environments, leveraging OpenStack, Kubernetes, and hybrid cloud infrastructure. Strong understanding of core OpenStack components (Nova, Neutron, Cinder, Keystone, Glance), Linux systems, distributed systems, networking, and storage from a strategic, operational perspective. Demonstrated ability to lead high-severity incidents, escalate appropriately, and communicate effectively with executives and engineering teams. Ability to provide architectural guidance and strategic recommendations, including OS, hardware, and platform upgrades, balancing operational, technical, and business considerations. Ability to provide proactive risk identification and mitigation guidance. What does Mirantis offer you? Work with an established Silicon Valley leader in the cloud infrastructure industry. Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies. Be a part of cutting-edge, open-source innovation. Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued. Receive a competitive compensation package with strong benefits plan We are a  Leader for Container Management  in G2 (#2 after AWS)!

Full job record

Job IDc0eaa1e82779936ae3286890d7dcd235befc59b5
Org IDe8748179-680b-46d6-a930-e6868fce9516
Source ID435f66cf-dc32-446e-a901-4fa4811e037a
Board ID435f66cf-dc32-446e-a901-4fa4811e037a
Providersmartrecruiters
Provider Job Key744000115254789
TitleTechnical Account Manager (OpenStack) - remote in the US
Normalized Title
Statusdeleted
Activeno
Location TextAustin, TX, United States
DepartmentCustomer Success
Team
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionTX
CityAustin
Salary RawMirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. By combining open source innovation with deep expertise in Kubernetes orchestration, Mirantis empowers platform engineering teams to deliver composable, production-ready developer platforms across any environment - on-premises, in the cloud, at the edge, or in sovereign data centers. As enterprises navigate the growing complexity of AI-driven workloads, Mirantis delivers the automation, GPU orchestration, and policy-driven control needed to manage infrastructure with confidence and agility. Committed to open standards and freedom from lock-in, Mirantis ensures that customers retain full control of their infrastructure strategy. This is a strategically technical, client-facing management role, leading enterprise clients through complex production infrastructure challenges and ensuring operational excellence across Mirantis platforms. As a Technical Account Manager, you will be the primary technical owner for a set of enterprise clients operating Mirantis platforms in production environments. This role guides clients through incidents, upgrades, and architectural decisions, ensuring their platforms remain stable, performant, and prepared for future growth. You will work closely with Support, Engineering, and Customer Success teams, acting as a trusted technical advisor to client engineering teams and senior stakeholders responsible for mission-critical systems. You will also lead strategic account reviews, present platform health and risk to executives, and provide recommendations that influence operational direction and long-term platform strategy. How success is measured Strong SLA performance and a measurable reduction in escalations. High client satisfaction (CSAT > 95%), driven by technical credibility and strategic guidance. Fewer repeat incidents through proactive, systemic platform improvements. Increased client confidence and effective adoption of Mirantis platforms. Clear, actionable outcomes delivered in QBRs and strategic account sessions. 5+ years of experience in technical account management, service delivery, or similar client-facing, infrastructure-focused leadership roles. Proven experience providing technical leadership and operational guidance for enterprise, regulated, or high-performance production environments, leveraging OpenStack, Kubernetes, and hybrid cloud infrastructure. Strong understanding of core OpenStack components (Nova, Neutron, Cinder, Keystone, Glance), Linux systems, distributed systems, networking, and storage from a strategic, operational perspective. Demonstrated ability to lead high-severity incidents, escalate appropriately, and communicate effectively with executives and engineering teams. Ability to provide architectural guidance and strategic recommendations, including OS, hardware, and platform upgrades, balancing operational, technical, and business considerations. Ability to provide proactive risk identification and mitigation guidance. What does Mirantis offer you? Work with an established Silicon Valley leader in the cloud infrastructure industry. Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies. Be a part of cutting-edge, open-source innovation. Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued. Receive a competitive compensation package with strong benefits plan We are a  Leader for Container Management  in G2 (#2 after AWS)!
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://jobs.smartrecruiters.com/Mirantis/744000115254789-technical-account-manager-openstack-remote-in-the-us
Apply URLhttps://jobs.smartrecruiters.com/Mirantis/744000115254789-technical-account-manager-openstack-remote-in-the-us?oga=true
First Seen At2026-05-31 17:38:08Z
Last Seen At2026-06-01 10:19:44Z
Last Checked At2026-06-03 10:52:45Z
Last Changed At2026-06-03 10:52:45Z
Inactive At2026-06-03 10:52:45Z
Source Posted At2026-03-17 15:50:02Z
Source Updated At
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=smartrecruiters/board=mirantis/date=2026-06-01/2026-06-01T10-19-41-651Z-778b1112324fe15faea1c3456b856c921e6617223b6bb09b7d010327e1bb9120.json
Event Fields
{
  "content_hash": "70c57ccaa9cc77cf2a31d33224ac27c03ad8741348782d057f518600c2e4f03a",
  "source_hash": "eaeab24e179271dbfb1e9652b751b5236eef3d6c713593719032e31017de8615",
  "last_changed_at": "2026-06-03T10:52:45.847Z",
  "active_status": "deleted"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Austin, TX, United States",
    "city": "Austin",
    "region": "TX",
    "country": "United States",
    "is_remote": true,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-01T10:19:44.094Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Austin, TX, United States",
      "city": "Austin",
      "region": "TX",
      "country": "United States",
      "is_remote": true,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "id": "744000115254789",
  "ref": "https://api.smartrecruiters.com/v1/companies/mirantis/postings/744000115254789",
  "name": "Technical Account Manager (OpenStack) - remote in the US",
  "uuid": "1760d7d9-1c1d-42d5-99e9-f5a44721ab84",
  "detail": {
    "id": "744000115254789",
    "name": "Technical Account Manager (OpenStack) - remote in the US",
    "uuid": "1760d7d9-1c1d-42d5-99e9-f5a44721ab84",
    "jobAd": {
      "sections": {
        "jobDescription": {
          "text": "<p>This is a strategically technical, client-facing management role, leading enterprise clients through complex production infrastructure challenges and ensuring operational excellence across Mirantis platforms. As a Technical Account Manager, you will be the primary technical owner for a set of enterprise clients operating Mirantis platforms in production environments.</p><p>This role guides clients through incidents, upgrades, and architectural decisions, ensuring their platforms remain stable, performant, and prepared for future growth.</p><p>You will work closely with Support, Engineering, and Customer Success teams, acting as a trusted technical advisor to client engineering teams and senior stakeholders responsible for mission-critical systems. You will also lead strategic account reviews, present platform health and risk to executives, and provide recommendations that influence operational direction and long-term platform strategy.</p><p><strong>How success is measured</strong></p><ul><li>Strong SLA performance and a measurable reduction in escalations.</li><li>High client satisfaction (CSAT &gt; 95%), driven by technical credibility and strategic guidance.</li><li>Fewer repeat incidents through proactive, systemic platform improvements.</li><li>Increased client confidence and effective adoption of Mirantis platforms.</li><li>Clear, actionable outcomes delivered in QBRs and strategic account sessions.</li></ul>",
          "title": "Job Description"
        },
        "qualifications": {
          "text": "<ul><li>5+ years of experience in technical account management, service delivery, or similar client-facing, infrastructure-focused leadership roles.</li><li>Proven experience providing technical leadership and operational guidance for enterprise, regulated, or high-performance production environments, leveraging OpenStack, Kubernetes, and hybrid cloud infrastructure.</li><li>Strong understanding of core OpenStack components (Nova, Neutron, Cinder, Keystone, Glance), Linux systems, distributed systems, networking, and storage from a strategic, operational perspective.</li><li>Demonstrated ability to lead high-severity incidents, escalate appropriately, and communicate effectively with executives and engineering teams.</li><li>Ability to provide architectural guidance and strategic recommendations, including OS, hardware, and platform upgrades, balancing operational, technical, and business considerations.</li><li>Ability to provide proactive risk identification and mitigation guidance.&#xa0;</li></ul>",
          "title": "Qualifications"
        },
        "companyDescription": {
          "text": "<p>Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications.</p><p>By combining open source innovation with deep expertise in Kubernetes orchestration, Mirantis empowers platform engineering teams to deliver composable, production-ready developer platforms across any environment - on-premises, in the cloud, at the edge, or in sovereign data centers. As enterprises navigate the growing complexity of AI-driven workloads, Mirantis delivers the automation, GPU orchestration, and policy-driven control needed to manage infrastructure with confidence and agility. Committed to open standards and freedom from lock-in, Mirantis ensures that customers retain full control of their infrastructure strategy.</p>",
          "title": "Company Description"
        },
        "additionalInformation": {
          "text": "<p><strong>What does Mirantis offer you?</strong></p><ul><li>Work with an established Silicon Valley leader in the cloud infrastructure industry.</li><li>Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies.</li><li>Be a part of cutting-edge, open-source innovation.</li><li>Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued.</li><li>Receive a competitive compensation package with strong benefits plan</li></ul><div sr-tagline=\"\"></div><p>We are a&#xa0;<a href=\"https://www.g2.com/reports/grid-report-for-container-management-spring-2022.embed?featured=mirantis-kubernetes-engine-formerly-docker-enterprise&amp;secure%5Bgated_consumer%5D=7ed17484-74e3-4ce8-8ad6-b48b395fbf56&amp;secure%5Btoken%5D=f4b909a5c1a2d1aa71dee93761486db5732a5b82abd47aa75f3353da41e3b92c&amp;utm_campaign=gate-817340\">Leader for Container Management</a>&#xa0;in G2 (#2 after AWS)!</p>",
          "title": "Additional Information"
        }
      }
    },
    "jobId": "59f6981c-97b2-4cab-87d2-c5ec8e667315",
    "active": true,
    "company": {
      "name": "Mirantis",
      "identifier": "Mirantis"
    },
    "creator": {
      "name": "",
      "avatarUrl": ""
    },
    "jobAdId": "07315af7-da6e-4932-85d4-82bf428af10e",
    "applyUrl": "https://jobs.smartrecruiters.com/Mirantis/744000115254789-technical-account-manager-openstack-remote-in-the-us?oga=true",
    "function": {
      "id": "engineering",
      "label": "Engineering"
    },
    "industry": {
      "id": "computer_software",
      "label": "Computer Software"
    },
    "language": {
      "code": "en",
      "label": "English",
      "labelNative": "English (US)"
    },
    "location": {
      "city": "Austin",
      "hybrid": false,
      "region": "TX",
      "remote": true,
      "country": "us",
      "latitude": "30.267153",
      "longitude": "-97.7430608",
      "fullLocation": "Austin, TX, United States"
    },
    "refNumber": "REF1149S",
    "department": {
      "id": 1392749,
      "label": "Customer Success"
    },
    "postingUrl": "https://jobs.smartrecruiters.com/Mirantis/744000115254789-technical-account-manager-openstack-remote-in-the-us",
    "visibility": "PUBLIC",
    "customField": [
      {
        "fieldId": "COUNTRY",
        "valueId": "us",
        "fieldLabel": "Country/Region",
        "valueLabel": "United States"
      },
      {
        "fieldId": "5dee827307e370138f7ad0c4",
        "valueId": "1ea9e872-98f5-49a0-bf75-cb45962b9e44",
        "fieldLabel": "Location",
        "valueLabel": "USA - Remote"
      },
      {
        "fieldId": "5deff7f279bd035cf8e32f4d",
        "valueId": "09d87346-9e65-4999-89b1-c07cf8f65ff4",
        "fieldLabel": "Subsidary",
        "valueLabel": "Mirantis Inc."
      },
      {
        "fieldId": "5de612b6e8f7822c130d8ef2",
        "valueId": "default",
        "fieldLabel": "Brands",
        "valueLabel": "Mirantis"
      },
      {
        "fieldId": "5de612b6e8f7822c130d8ef3",
        "valueId": "1392749",
        "fieldLabel": "Department",
        "valueLabel": "Customer Success"
      }
    ],
    "referralUrl": "https://jobs.smartrecruiters.com/external-referrals/company/Mirantis/publication/1760d7d9-1c1d-42d5-99e9-f5a44721ab84?dcr_ci=Mirantis",
    "defaultJobAd": false,
    "releasedDate": "2026-03-17T15:50:02.176Z",
    "experienceLevel": {
      "id": "mid_senior_level",
      "label": "Mid-Senior Level"
    },
    "typeOfEmployment": {
      "id": "permanent",
      "label": "Full-time"
    }
  },
  "company": {
    "name": "Mirantis",
    "identifier": "Mirantis"
  },
  "jobAdId": "07315af7-da6e-4932-85d4-82bf428af10e",
  "function": {
    "id": "engineering",
    "label": "Engineering"
  },
  "industry": {
    "id": "computer_software",
    "label": "Computer Software"
  },
  "language": {
    "code": "en",
    "label": "English",
    "labelNative": "English (US)"
  },
  "location": {
    "city": "Austin",
    "hybrid": false,
    "region": "TX",
    "remote": true,
    "country": "us",
    "latitude": "30.267153",
    "longitude": "-97.7430608",
    "fullLocation": "Austin, TX, United States"
  },
  "refNumber": "REF1149S",
  "department": {
    "id": "1392749",
    "label": "Customer Success"
  },
  "visibility": "PUBLIC",
  "customField": [
    {
      "fieldId": "COUNTRY",
      "valueId": "us",
      "fieldLabel": "Country/Region",
      "valueLabel": "United States"
    },
    {
      "fieldId": "5dee827307e370138f7ad0c4",
      "valueId": "1ea9e872-98f5-49a0-bf75-cb45962b9e44",
      "fieldLabel": "Location",
      "valueLabel": "USA - Remote"
    },
    {
      "fieldId": "5deff7f279bd035cf8e32f4d",
      "valueId": "09d87346-9e65-4999-89b1-c07cf8f65ff4",
      "fieldLabel": "Subsidary",
      "valueLabel": "Mirantis Inc."
    },
    {
      "fieldId": "5de612b6e8f7822c130d8ef2",
      "valueId": "default",
      "fieldLabel": "Brands",
      "valueLabel": "Mirantis"
    },
    {
      "fieldId": "5de612b6e8f7822c130d8ef3",
      "valueId": "1392749",
      "fieldLabel": "Department",
      "valueLabel": "Customer Success"
    }
  ],
  "defaultJobAd": false,
  "releasedDate": "2026-03-17T15:50:02.176Z",
  "detail_errors": [],
  "experienceLevel": {
    "id": "mid_senior_level",
    "label": "Mid-Senior Level"
  },
  "typeOfEmployment": {
    "id": "permanent",
    "label": "Full-time"
  }
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/c0eaa1e82779936ae3286890d7dcd235befc59b5?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/e8748179-680b-46d6-a930-e6868fce9516JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/435f66cf-dc32-446e-a901-4fa4811e037aJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/c0eaa1e82779936ae3286890d7dcd235befc59b5/eventsJSON