Senior Account Manager

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      "addressCountry": "United States"
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    "datePosted": "2025-01-01",
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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-weight: bold;\"><span style=\"color: rgb(11, 83, 148); font-size: 15px;\">COMPANY OVERVIEW:</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif;\">Birdseye’s mission is to help make the world a safer place!</span><br><br><span style=\"font-family: Inter, sans-serif;\">We are the leader in AI-driven Remote Facility Supervision solutions for the Trucking and Logistics Industry. Our Maximum Telepresence Approach™ delivers cutting-edge, data-driven security and operational insights that create a safer working environment for millions of people every year.</span><br><br><span style=\"font-family: Inter, sans-serif;\">We provide end-to-end, cutting-edge hardware and AI-driven solutions, redefining security beyond traditional gatehouses. By empowering our professionally trained monitoring agents, we achieve 99.99% reporting accuracy in mission-critical security, safety, and operational support -24/7/365- for some of the world’s largest logistics facilities, as well as small and medium-sized businesses.</span><br><br><span style=\"font-family: Inter, sans-serif;\">If you're ambitious, thrive in a fast-paced environment, and align with our ICARE values, Birdseye will be the perfect fit for you. If you’re wondering what the world will look like in 10 years - join our Team!</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-weight: bold;\"><span style=\"color: rgb(61, 142, 185); font-size: 15px;\">About the opportunity:</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">If you are looking for a permanent long-term placement where you will have an opportunity to always see what the world will look like 10-years ahead, join our team today. As one of North America's fastest growing security solutions companies, you will be part of an energetic and ambitious team that takes pride in working together in a harmonious atmosphere. We are looking for positive individuals that can thrive in a fast paced environment. Our fast growing customer base from a variety of industries will provide you with a diverse set of experiences.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif;\"><span style=\"font-weight: bold;\"><span style=\"font-size: 15px;\">Responsibilities</span></span><span style=\"font-size: 15px;\">:</span></span></p>\n<ol>\n<li><span style=\"font-family: Inter, sans-serif; font-weight: bold;\"><span style=\"font-size: 15px;\"> Customer Relationship Management</span></span></li>\n</ol>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Develop and maintain strong relationships with customers across North America.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Act as the main point of contact for enterprise clients.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Ensure high levels of customer satisfaction and address any client concerns.</span></li>\n</ul>\n<ol>\n<li><span style=\"font-family: Inter, sans-serif; font-weight: bold;\"><span style=\"font-size: 15px;\"> Travel and Client Visitation</span></span></li>\n</ol>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Frequent travel across North America to meet with clients and prospective customers.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Conduct on-site visits to understand client needs and present solutions.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Coordinate with internal teams to plan and execute client meetings.</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-weight: bold;\"><span style=\"font-size: 15px;\">3.Sales and Business Development</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Identify and pursue new business opportunities with existing and new clients</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Collaborate with the sales team to achieve targets and expand the customer base.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Prepare and present proposals to enterprise clients.</span></li>\n</ul>\n<ol>\n<li><span style=\"font-family: Inter, sans-serif; font-weight: bold;\"><span style=\"font-size: 15px;\"> Experience and Expertise</span></span></li>\n</ol>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif;\"><span style=\"font-weight: bold;\"><span style=\"font-size: 15px;\">CCTV background is required and logistics is a plus.</span></span><span style=\"font-size: 15px;\"> </span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Utilize 10+ years of account management experience in serving enterprise clients.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Apply knowledge and expertise in CCTV, access control, and live video monitoring.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Leverage experience in the logistics and industrial sectors to understand and meet client requirements.</span></li>\n</ul>\n<ol>\n<li><span style=\"font-family: Inter, sans-serif; font-weight: bold;\"><span style=\"font-size: 15px;\"> Hybrid Work Model</span></span></li>\n</ol>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Balance time between office visits, customer sites, and working from home.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-weight: bold;\"><span style=\"font-size: 15px;\">Must be willing to travel to the US and across Canada.</span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Utilize digital communication tools effectively for remote collaboration and client interaction.</span></li>\n</ul>\n<ol>\n<li><span style=\"font-family: Inter, sans-serif; font-weight: bold;\"><span style=\"font-size: 15px;\"> Educational and Professional Requirements</span></span></li>\n</ol>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Hold a University degree in a relevant field.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Demonstrate strong communication and negotiation skills.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Maintain up-to-date knowledge of industry trends and technological advancements.</span></li>\n</ul>\n<ol>\n<li><span style=\"font-family: Inter, sans-serif; font-weight: bold;\"><span style=\"font-size: 15px;\"> Strategic Account Planning</span></span></li>\n</ol>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Develop and implement strategic account plans to foster long-term business relationships.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Regularly review account performance and adjust strategies as needed.</span></li>\n</ul>\n<ol>\n<li><span style=\"font-family: Inter, sans-serif; font-weight: bold;\"><span style=\"font-size: 15px;\"> Team Collaboration and Leadership</span></span></li>\n</ol>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Work closely with cross-functional teams to deliver comprehensive solutions to clients.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Mentor and support junior team members in their professional development.</span></li>\n</ul>\n<ol>\n<li><span style=\"font-family: Inter, sans-serif; font-weight: bold;\"><span style=\"font-size: 15px;\"> Reporting and Analysis</span></span></li>\n</ol>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Provide regular reports on account status, market trends, and customer feedback.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Analyze data to inform decision-making and strategy adjustments.</span></li>\n</ul>\n<ol>\n<li><span style=\"font-family: Inter, sans-serif; font-weight: bold;\"><span style=\"font-size: 15px;\"> Compliance and Ethical Standards</span></span></li>\n</ol>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Ensure all activities comply with legal and ethical standards.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">Stay informed about regulatory changes affecting the industry.</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 15px;\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 15px;\">This role requires a well-rounded individual who can effectively manage client relationships, drive sales, and adapt to a dynamic work environment. Experience in the relevant industries and strong interpersonal skills are key for success in this position.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-weight: bold;\"><em><span style=\"color: rgb(34, 34, 34); font-size: 15px;\">#LI-Hybrid</span></em></span></p>\n<p><br></p>",
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