Accounts Receivable Specialist

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  "source_hash": "838c09edfb5aae1f6e0dc97f7881602b2ec21ba7e97b40a66c60a904611f8e02",
  "last_changed_at": "2026-05-29T07:00:54.040Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Austin, TX",
    "city": "Austin",
    "region": "TX",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T07:56:09.561Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Austin, TX",
      "city": "Austin",
      "region": "TX",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
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{}

{
  "lists": [
    {
      "text": "What You'll Do ",
      "content": "<div>\n\n<li><strong>Primary Point of Contact: </strong>Serve as the main liaison for customers and your assigned sales team, fostering strong relationships and clear communication.</li>\n<li><strong>Sales Team Support: </strong>Collaborate with BizDev representatives to ensure timely responses to rate requests, accessorial approvals, and other time-sensitive tasks.</li>\n<li><strong>Aging and Unbilled Management: </strong>Monitor AR aging and unbilled reports, working closely with customers and RevGen teams to collect necessary documentation and maintain timely payments.</li>\n<li><strong>Collections and Metrics: </strong>Collect past-due invoices, meet aging metrics, and address payment delays proactively to maintain cash flow.</li>\n<li><strong>Customer Engagement:</strong> Build and maintain strong relationships with key customers, ensuring timely payments and resolving concerns effectively.</li>\n<li><strong>Invoicing Oversight: </strong>Manage invoicing processes, including document collection, invoicing uploads, billing methods, and timely submission to customers, ensuring accuracy and compliance with customer requirements.</li>\n<li><strong>Payment Terms Communication:</strong> Clearly communicate payment terms and expectations to customers, providing support for ACH payment setups as needed.</li>\n<li><strong>Documentation and Analysis: </strong>Maintain detailed notes on payment status, analyze accessorial charges, and ensure accurate billing approvals.</li>\n<li><strong>Discrepancy Resolution:</strong> Investigate and resolve short payments, overpayments, misapplied funds, unapplied cash, and other payment discrepancies in collaboration with BizDev and CashApp teams.</li>\n<li><strong>Revenue and Cash Reconciliation: </strong>Address uninvoiced revenue and unapplied cash to ensure prompt invoicing and accurate payment applications.</li>\n<li><strong>Invoicing Failures: </strong>Identify and resolve invoicing errors to prevent delays and enhance process efficiency.</li>\n<li><strong>Cross-Team Collaboration: </strong>Partner with internal teams to resolve issues related to write-offs, cash allocation, and process improvements.</li>\n<li><strong>Standard Operating Procedures (SOPs): </strong>Develop, document, and enforce SOPs for invoicing and load-building requirements.</li>\n\n</div>"
    },
    {
      "text": "Qualifications ",
      "content": "<div>\n\n<li>Bachelor's Degree in Accounting, Finance or a related field</li>\n<li>2+ years experience in a customer operations role</li>\n<li>Industry experience required</li>\n<li>Oracle NetSuite experience &amp; expert knowledge of Microsoft Suite, with an emphasis on Excel</li>\n<li>Excellent written and verbal communication skills</li>\n<li>Maturity to work effectively in negotiation discussions with customer and sales reps</li>\n<li>Expert knowledge of Microsoft Suite, with an emphasis on Excel-ability to do vlookups and pivot tables is required</li>\n<li>Self-starter with ability to work independently and as a team</li>\n<li>Highly organized with excellent time management skills and a high degree of accuracy and attention to detail</li>\n<li>Ability to handle a heavy workload and adaptability to work in fast paced environment</li>\n\n</div>"
    },
    {
      "text": "The Perks of Working With Us ",
      "content": "<div>\n\n<li>Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.</li>\n<li>Invest in your future with our matching 401(k) program.</li>\n<li>Build relationships and find your home at Arrive through our Employee Resource Groups.</li>\n<li>Enjoy office wide engagement activities, team events, happy hours and more!</li>\n<li>Leave the suit and tie at home; our dress code is casual.</li>\n<li>Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.</li>\n<li>Park your car for free on site!</li>\n<li>Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.</li>\n<li>Sweat it out with the team at our onsite gym.</li>\n<li>Maximize your wellness with free counseling sessions through our Employee Assistance Program</li>\n<li>Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.</li>\n<li>Receive 100% paid parental leave when you become a new parent.</li>\n<li>Get paid to work with your friends through our Referral Program!</li>\n<li>Get relocation assistance! If you are not local to the area, we offer relocation packages.</li>\n\n</div>"
    }
  ],
  "country": "US",
  "createdAt": 1669417496659,
  "updatedAt": null,
  "categories": {
    "team": "Carrier and Customer Relations",
    "location": "Austin, TX",
    "commitment": "Full-time",
    "department": "Finance",
    "allLocations": [
      "Austin, TX"
    ]
  },
  "salaryRange": null,
  "workplaceType": "onsite"
}