Food & Beverage Lead

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    "ExternalDescriptionStr": "<p>River Rock Casino Resort is currently looking for a Food &amp; Beverage Lead in the Buffet. Under the supervision of the Shift Manager, Food &amp; Beverage, this position is responsible for coordinating day- to-day activities of Food and Beverage Operation(s) or Bar Operations on a shift basis while establishing a safe and welcoming work environment for all team members. Ensures adherence to all policies and procedures. This position may be held by Servers, Bartenders, and Host/Hostesses and is considered to be a progressive line position.</p>\n<p><strong>&nbsp;Duties and responsibilities for our next&nbsp;Team Lead</strong> <strong>include:&nbsp;</strong></p>\n<ul>\n <li>Monitors outlet(s) operations on a shift basis and reports issues to F &amp; B management</li>\n <li>Performs a server, bartender or host/hostess role in a lead capacity&nbsp;</li>\n <li>Completes shift reports at the end of each shift</li>\n <li>Assists with month end inventories</li>\n <li>Works on special initiatives as delegated by F &amp; B management</li>\n <li>Deals directly with guests with regards to feedback opportunities and provide menu feedback to Culinary team</li>\n <li>Assists with Performance Reviews as necessary</li>\n <li>Liaises and communicates effectively with all appropriate operational departments</li>\n <li>Develops and cultivates strong working relationships with all stakeholders (guests, ownership and employees)</li>\n <li>Ensures compliance with licensing laws, health and safety and other statutory regulations</li>\n <li>Performs other duties as assigned or directed</li>\n</ul>\n<p>&nbsp;&nbsp;<strong> Successful candidates will demonstrate the following qualifications:&nbsp;</strong></p>\n<ul>\n <li>Minimum 1 year food and beverage experience with &nbsp;Supervisory experience being an asset&nbsp;</li>\n <li>Computer literacy in MS Office</li>\n <li>Experience in POS system</li>\n <li>Exceptional interpersonal and communications skills</li>\n <li>Ability to handle multiple tasks at one time</li>\n <li>The ability to successfully pass a criminal record and credit check through Independent Gambling Control Office (if required)</li>\n <li>Serving It Right Certification or the ability to achieve a Serving It Right Certification</li>\n <li>Ability to exceed internal and external customer expectations through timely, effective and service oriented communication</li>\n <li>A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests</li>\n <li>A willingness to learn, develop and achieve new skills for personal and professional development</li>\n <li>A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence&nbsp;</li>\n <li>Live GCE’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship</li>\n</ul>\n<p style=\"margin-left:9pt\">Candidates must be ready and willing to work a flexible schedule, including late nights, weekends and holidays.&nbsp;The hours of work will be based on operational and business needs.</p>",
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