WATER RESOURCES OPERATIONS MANAGER

{
  "content_hash": "9afe60b2c653236026c20e387546584557f1fbf66f0b1dec6bb5d825f57de981",
  "source_hash": "bc2b7b27fa60e3d35954d31eb43b70c898f6ac52667371b34a9846c98fb87d3b",
  "last_changed_at": "2026-05-31T18:09:17.141Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Fayetteville, NC, United States",
    "city": "Fayetteville",
    "region": "NC",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 119148,
  "salary_min": 120,
  "inferred_at": "2026-06-06T11:16:52.708Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Fayetteville, NC, United States",
      "city": "Fayetteville",
      "region": "NC",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "Id": "10623",
    "Title": "WATER RESOURCES OPERATIONS MANAGER",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": null,
    "JobGrade": "417",
    "JobLevel": null,
    "JobShift": null,
    "WorkDays": null,
    "WorkHours": null,
    "WorkYears": null,
    "Department": "0620-WATER CONST & MAINT",
    "HotJobFlag": false,
    "StudyLevel": "Bachelor's Degree",
    "WorkMonths": null,
    "WorkerType": "Employee",
    "GeographyId": 300000004849409,
    "JobFamilyId": null,
    "JobFunction": null,
    "JobSchedule": "Full time",
    "BusinessUnit": "Fayetteville Public Works Commission",
    "ContractType": "Regular",
    "Organization": "Fayetteville Public Works Commission, Fayetteville Public Works Commission",
    "TrendingFlag": false,
    "workLocation": [],
    "ContentLocale": "en",
    "HiringManager": "CHRISTOPHER RAINEY",
    "LegalEmployer": "Fayetteville Public Works Commission",
    "RequisitionId": 300000422761895,
    "WorkplaceType": "",
    "BusinessUnitId": 300000004342779,
    "OrganizationId": 300000002837362,
    "GeographyNodeId": 300000008996193,
    "JobFunctionCode": null,
    "LegalEmployerId": 300000002837362,
    "PrimaryLocation": "Fayetteville, NC, United States",
    "RequisitionType": "Professional",
    "NumberOfOpenings": "1",
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ExternalContactName": null,
    "ShortDescriptionStr": "The W/R Operations Manager is a key operational leader responsible for safe, reliable field execution across PWC’s water distribution and wastewater collection systems. This role drives construction and maintenance performance, supports regulatory compliance, and reinforces a safety-first culture—ensuring customers across the service area receive dependable utility service.",
    "ExternalContactEmail": null,
    "ExternalPostedEndDate": null,
    "OtherRequisitionTitle": null,
    "requisitionFlexFields": [
      {
        "Value": "MONDAY - FRIDAY 7:30AM",
        "Prompt": "Schedule",
        "ControlType": "TextArea",
        "SequenceNumber": 1
      },
      {
        "Value": "$119,148 -$194,807  SALARIED/EXEMPT",
        "Prompt": "Salary Range",
        "ControlType": "TextArea",
        "SequenceNumber": 2
      }
    ],
    "ApplyWhenNotPostedFlag": null,
    "DomesticTravelRequired": null,
    "ExternalDescriptionStr": "<h2><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Your Role &amp; Impact</span></span></h2><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">As the W/R Operations Manager, you will lead supervisors and crews delivering daily construction, maintenance, and emergency response work that protects system reliability and public health. You will align work planning, scheduling, budgeting, contractor performance, safety, and quality standards—partnering with internal teams, external utilities, and regulators to deliver consistent customer outcomes.</span></span></p><h2><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">What You’ll Do</span></span></h2><h3><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Strategic &amp; Operational Leadership</span></span></h3><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Plan, organize, and direct construction, expansion, and maintenance work for water distribution and wastewater collection systems through subordinate supervisors.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Prioritize work based on operational needs, project requirements, and available resources to meet service, schedule, and cost expectations.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Ensure maintenance and construction activities meet applicable plans, specifications, codes, and standards.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Support emergency response and operational reliability, including on-call/call-back and extended hours as needed.</span></span></li></ul><h3><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Safety, Compliance &amp; Quality</span></span></h3><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Maintain compliance with federal and state regulations and PWC policies; apply independent judgment to determine appropriate operating methods and controls.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Lead a safety-first culture by enforcing safety rules, driving training expectations, and working to prevent lost-time accidents.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Inspect, or delegate inspection of, field work for compliance with contract requirements and professional standards; resolve quality issues in coordination with crews and contractors.</span></span></li></ul><h3><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">People Leadership &amp; Talent Development</span></span></h3><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Lead, coach, and develop geographically dispersed supervisors and crews; set expectations and promote consistent execution across field teams.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Support staffing actions (interviewing, hiring, promotion/transfer recommendations) and complete performance reviews in accordance with PWC policies.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Conduct staff meetings to improve communication, address issues, and recommend solutions.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Delegate authority appropriately while retaining accountability for department outcomes.</span></span></li></ul><h3><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Planning, Budgeting &amp; Contractor Management</span></span></h3><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Develop annual work plans, programs, staffing and equipment requirements, and related budgets.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Process requisitions and monitor budgetary expenditures in assigned areas.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Monitor contractor performance, safety, quality, and budget compliance; coordinate corrective actions as needed.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Coordinate work with other PWC departments and external utility agencies to minimize service impacts and ensure customer needs are met.</span></span></li></ul><h3><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Customer, Stakeholder &amp; Incident Response</span></span></h3><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Respond to internal and external customer concerns in a professional and timely manner; escalate issues to leadership when appropriate.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Investigate and resolve public/customer complaints related to construction and maintenance activities.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Provide accurate and timely reporting to leadership in assigned areas of responsibility.</span></span></li></ul><h2><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">What We’re Looking For &nbsp;</span></span></h2><h2><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">What is Required</span></span></h2><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Bachelor’s degree in Civil Engineering or related field and six (6) years of progressively responsible experience in utility design, construction, and maintenance, including two (2) years of supervisory experience in underground utility construction and maintenance; </span><i><span style=\"font-size: 11pt; line-height: 115%;\">or</span></i></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Associate’s degree in Civil Engineering Technology (or related field) and ten (10) years of progressively responsible experience as described above; </span><i><span style=\"font-size: 11pt; line-height: 115%;\">or</span></i></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">An equivalent combination of education, training, and experience.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Thorough knowledge of safety rules, regulations, and procedures, and the equipment/materials used in the construction, maintenance, and repair of water and sewer lines.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Working knowledge of management concepts and practices, including planning, scheduling, budgeting, and resource prioritization.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Strong communication skills (oral and written) and the ability to maintain effective working relationships with customers, the public, employees, officials, and contractors.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Valid North Carolina driver’s license.</span></span></li></ul><h3><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">What is Preferred</span></span></h3><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">North Carolina Class A Water Distribution and/or Wastewater Collection Grade IV Certification.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Professional Engineer (PE) license.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Demonstrated experience leading geographically dispersed field teams and overseeing contractor work in an underground utility environment.</span></span></li></ul><h2><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">What You’ll Get</span></span></h2><ul style=\"list-style-type: disc;\"><li><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">A competitive total rewards package and compensation package that reflects the scope of role.</span></span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Relocation stipend for candidates moving to the Fayetteville region.</span></span></p></li></ul><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin: 0in 0in 0in 0.25in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Health &amp; Wellness Benefits:&nbsp;</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Medical, Dental, and Vision plan options, with HSA and FSA options.</span></span></p></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Group Life and Long-Term Disability Insurance.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Wellness Program offering $120 off per month on medical premiums.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Onsite Gym and Onsite Medical Facility.</span></span></li></ul><p style=\"margin: 0in 0in 0in 0.5in;\">&nbsp;</p><p style=\"margin: 0in 0in 0in 0.25in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Retirement &amp; Financial Benefits:&nbsp;</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Pension through the NC Local Government Employees’ Retirement System (LGERS).</span></span></p></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">401(k) plan with employer match up to 3%</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">457 deferred compensation plan option for additional retirement savings.</span></span></li></ul><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Grade 417 $119,148 - $194,807 SALARIED/EXEMPT</span></span></p><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">#FPWCSJ</span></span></p><p>&nbsp;</p>",
    "ObjectVerNumberProfile": "1",
    "PrimaryLocationCountry": "US",
    "CorporateDescriptionStr": "At the Fayetteville Public Works Commission (PWC), we mean it when we say our people are our greatest assets.&nbsp; Our 650 employees are essential in providing award-winning, safe, and reliable electric, water and sewer services to over 118,000 customers with rates that are among the lowest in the state. As the largest municipal public power system in North Carolina, Fayetteville’s Hometown Utility is customer-focused, locally owned and operated and takes pride in being a good neighbor who is committed to quality services, reliability, conservation, safety and the environment.",
    "ExternalPostedStartDate": "2026-04-29T19:01:17+00:00",
    "ExternalQualificationsStr": "",
    "InternalQualificationsStr": "",
    "OrganizationDescriptionStr": "",
    "primaryLocationCoordinates": [
      {
        "Latitude": "35.05534",
        "Longitude": "-78.87727",
        "CountryCode": "US",
        "GeographyId": 300000004849409,
        "GeographyNodeId": 300000008996193
      }
    ],
    "ExternalResponsibilitiesStr": "",
    "InternalResponsibilitiesStr": "",
    "InternationalTravelRequired": null
  },
  "list_job": {
    "Id": "10623",
    "Title": "WATER RESOURCES OPERATIONS MANAGER",
    "JobType": null,
    "Distance": 1777420800000,
    "JobShift": null,
    "Language": "US",
    "WorkDays": null,
    "JobFamily": null,
    "Relevancy": 2,
    "WorkHours": null,
    "Department": null,
    "HotJobFlag": false,
    "PostedDate": "2026-04-29",
    "StudyLevel": null,
    "WorkerType": null,
    "GeographyId": 300000004849409,
    "JobFunction": null,
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "ManagerLevel": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [],
    "LegalEmployer": null,
    "MediaThumbURL": null,
    "WorkplaceType": "",
    "BusinessUnitId": 300000004342779,
    "OrganizationId": 300000002837362,
    "PostingEndDate": null,
    "LegalEmployerId": 300000002837362,
    "PrimaryLocation": "Fayetteville, NC, United States",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ShortDescriptionStr": "The W/R Operations Manager is a key operational leader responsible for safe, reliable field execution across PWC’s water distribution and wastewater collection systems. This role drives construction and maintenance performance, supports regulatory compliance, and reinforces a safety-first culture—ensuring customers across the service area receive dependable utility service.",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "US",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://fa-etuc-saasfaprod1.fa.ocs.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2210623%22,siteNumber=CX_1",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 16770
  },
  "detail_errors": []
}