Salesforce Administrator & Support Specialist - Hybrid

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    "city": "Gaithersburg",
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  "remote_policy": "hybrid",
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  "workplace_type": "hybrid",
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    "url": "https://recruiting.paylocity.com/recruiting/jobs/Details/4116044/JOIN-OUR-TEAM/Salesforce-Administrator-and-Support-Specialist-Hybrid",
    "job_type": "Full-time",
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    "html_title": "JOIN OUR TEAM - Salesforce Administrator & Support Specialist - Hybrid",
    "description_html": "<p><strong>NOTE: </strong>This opportunity is open to full-time employment, C2C, or 1099 engagements (no third-party agencies, please). The candidate <strong>MUST</strong> be authorized to work in the United States without sponsorship. This is a hybrid role, and candidate must be local to the Gaithersburg / Rockville MD area, and available to be on-site 60%.</p><p><br></p><p><strong>Daily Responsibilities</strong></p><ul><li>Provide Tier 1 support for end-user support requests and escalate to Tier 2, development and operations teams when appropriate.</li><li>Provide responsive, consistent, and reliable support to a customer base that provides mission critical support.</li><li>Log all support requests from phone calls, emails, and walkups into designated system.</li><li>Perform system administration and user management tasks such as resolving access issues.</li></ul>",
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    "requirements_html": "<ul><li>Must be authorized for work in the United States without sponsorship.</li><li>Candidate must be local to the Gaithersburg / Rockville MD area to be on-site 60% of the week.&nbsp;</li><li>Must have 2+ years of hands-on Salesforce development, configuration, and administrator experience. Understanding of Salesforce “behind the scenes”.</li><li>2+ years of experience in a Salesforce or other CRM customer support role.</li><li>Must have excellent communication skills, this position is the first line of contact with the stakeholders, users and C-Suite.</li><li>Strong analytical and problem-solving skills.</li><li>Good attention to detail and ability in documenting all support requests to escalate to Tier 2 and above if necessary.</li><li>BA/BS degree in Computer Science or related field.</li><li>Salesforce certification(s) is a PLUS.</li></ul><p><br></p><p><br></p><p><strong>Our Comprehensive Employee Benefits Package Includes:</strong></p><ul><li>401(k) Retirement Plan (Employer Match)</li><li>Health Insurance Plans (Medical, Rx, Dental, and Vision – Open Access)</li><li>Long Term and Short-Term Disability (Company Paid Benefit)</li><li>Life Insurance (Company Paid Benefit)</li><li>Employee Assistance Program (EAP)</li><li>Generous Paid Time Off (PTO)</li><li>Paid Holidays</li><li>Voluntary Life and AD&amp;D Insurance</li><li>Discount Programs for Consumer Products and Wellness Services</li></ul><p><br></p><p>Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.</p><p><br></p>",
    "requirements_text": "Must be authorized for work in the United States without sponsorship.\n Candidate must be local to the Gaithersburg / Rockville MD area to be on-site 60% of the week.\n Must have 2+ years of hands-on Salesforce development, configuration, and administrator experience. Understanding of Salesforce “behind the scenes”.\n 2+ years of experience in a Salesforce or other CRM customer support role.\n Must have excellent communication skills, this position is the first line of contact with the stakeholders, users and C-Suite.\n Strong analytical and problem-solving skills.\n Good attention to detail and ability in documenting all support requests to escalate to Tier 2 and above if necessary.\n BA/BS degree in Computer Science or related field.\n Salesforce certification(s) is a PLUS.\n Our Comprehensive Employee Benefits Package Includes:\n 401(k) Retirement Plan (Employer Match)\n Health Insurance Plans (Medical, Rx, Dental, and Vision – Open Access)\n Long Term and Short-Term Disability (Company Paid Benefit)\n Life Insurance (Company Paid Benefit)\n Employee Assistance Program (EAP)\n Generous Paid Time Off (PTO)\n Paid Holidays\n Voluntary Life and AD&D Insurance\n Discount Programs for Consumer Products and Wellness Services\n Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs."
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      "Name": "Gaithersburg MD",
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    "PublishedDate": "2026-04-24T14:42:34-05:00",
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