Front Office Supervisor- Panama City Beach, FL

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    "datePosted": "2026-02-19T05:00:00.000Z",
    "description": "<h2>WHO WE ARE & WHAT WE DO</h2>\n<p>Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:</p>\n<ul>\n <li>Level II Trauma Center </li>\n <li>Primary Stroke Center </li>\n <li>Level III Neonatal Intensive Care </li>\n <li>Pediatric Intensive Care </li>\n <li>The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. </li>\n</ul>\n<p>Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices. </p>\n<h2>HOW YOU'LL MAKE AN IMPACT</h2>\n<p></p>\n<h1><strong>Physician Practice Supervisor – Tallahassee Memorial Healthcare Physician Partners</strong></h1>\n<p>The <strong>Physician Practice Supervisor</strong> oversees the daily operations of our primary care medical clinic. This role ensures efficient workflow, high-quality patient experience, adherence to regulatory standards, and effective support for physicians and clinical staff. The supervisor acts as a key operational leader, balancing people management, scheduling, financial performance, and process improvement.</p>\n<h2><strong>Key Responsibilities</strong></h2>\n<h3><strong>Operational Leadership</strong></h3>\n<ul>\n <li>Manage day‑to‑day clinic operations to ensure smooth patient flow and efficient administrative processes.</li>\n <li>Oversee appointment scheduling, provider templates, check-in/out procedures, and front-desk operations.</li>\n <li>Implement and monitor compliance with organizational policies, safety standards, and regulatory guidelines.</li>\n</ul>\n<h3><strong>Staff Supervision</strong></h3>\n<ul>\n <li>Directly supervise medical assistants, front‑office staff, and other support roles.</li>\n <li>Conduct hiring, onboarding, coaching, performance evaluations, and corrective actions as needed.</li>\n <li>Coordinate staffing schedules to meet patient volume and provider needs.</li>\n</ul>\n<h3><strong>Financial & Business Management</strong></h3>\n<ul>\n <li>Monitor financial performance, including revenue cycle elements such as copay collection, charge capture, documentation completeness, and denials.</li>\n <li>Assist with budgeting, forecasting, and productivity tracking.</li>\n <li>Support implementation of cost‑saving or revenue‑enhancing initiatives.</li>\n</ul>\n<h3><strong>Patient Experience & Quality</strong></h3>\n<ul>\n <li>Resolve escalated patient concerns or service issues.</li>\n <li>Support quality improvement projects (e.g., wait time reduction, care coordination, clinical workflows).</li>\n <li>Promote patient access improvements such as telehealth integration or extended hours.</li>\n</ul>\n<h3><strong>Provider Support</strong></h3>\n<ul>\n <li>Serve as the operational point of contact for physicians and advanced practice providers.</li>\n <li>Coordinate with providers to optimize clinic operations and address logistical challenges.</li>\n <li>Assist with onboarding of new clinicians and workflow orientation.</li>\n</ul>\n<p> </p>\n<p> </p>\n<h2>WHAT YOU’LL NEED TO APPLY</h2>\n<h2><strong>Qualifications</strong></h2>\n<ul>\n <li>Associates degree or Bachelor’s degree in healthcare administration, business, or related field</li>\n <li>2–4 years of experience in a medical office, outpatient clinic, or healthcare administrative setting.</li>\n <li>Prior supervisory or lead experience preferred.</li>\n <li>Strong understanding of medical practice operations, EHR workflows, and revenue cycle basics.</li>\n <li>Excellent interpersonal, communication, and problem‑solving skills.</li>\n</ul>\n<p><strong> </strong></p>\n<p><strong> </strong></p>\n<p><strong>If you are interested in becoming a part of TMH’s legacy of quality & compassionate healthcare, we want to know you.</strong></p>\n<p><strong>Please submit your application & resume TODAY!  We look forward to speaking with you.</strong></p>\n<p><strong> </strong></p>\n<p><strong>Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.</strong></p>\n<h2>-</h2>\n<p><em>Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.</em></p>\n<p> </p>",
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