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MA or LPN - Wound Care

Fa Evly Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · United States; NORTH HOSPITAL, Montgomery, OH, US · Deleted · $2,500 / hour · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Evly Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
TitleMA or LPN - Wound Care
Normalized title-
Department / teamLicensed Practical Nurse
LocationUnited States
Work model-
Employment typeFull Time
Salary$2,500 / hour
Statusdeleted
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-11 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-04

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Linked records

CompanyFa Evly Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
Source327eba1a-80d3-4f1f-b3e7-d8411b1a046e
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Job Overview – LPN (Scheduling, Wound Care) This Licensed Practical Nurse (LPN) role is a scheduling-focused, non‑clinical position supporting the Wound Care Centers at Bethesda North . The LPN will use basic wound care knowledge to schedule patients appropriately and ensure accurate communication of clinical details. Training will be provided on all TriHealth wound care workflows and processes . In addition to scheduling, this role includes general administrative duties that help support daily operations. This position is ideal for an LPN who prefers an administrative environment while still contributing to high‑quality patient care—without providing hands‑on clinical services. Location: Bethesda North Hospital, 10500 Montgomery Rd, Montgomery, OH 45242 & Good Samaritan Hospital 375 Dixmyth Ave, Cincinnati, OH 45220 Schedule: 4 10 hour shifts Incentives & Benefits: ***Sign on bonus up to $2,500 with a one year work commitment (For external candidates) We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. *PRN positions not eligible for TriHealth benefits https://careers.trihealth.com/what-we-offer/benefits Minimum Job Requirements: Graduate of an approved technical, professional, or vocational program in Nursing Basic Life Support for Healthcare Providers (BLS) Licensed Practical Nurse NAPNES certification-if graduated prior to 1988 Current RN licensure is also acceptable Basic knowledge of the Biological, Physical, Behavioral, Social, and Nursing sciences Job Overview: This position contributes to the nursing assessment by collecting, reporting, and documenting objective and subjective data. This position also participates in the development of the Nursing component of the plan of care at the direction of an RN, physician, dentist, podiatrist, or optometrist, and implements the plan of care by providing direct basic nursing care in accordance with the LPN scope of practice set forth in the Nurse Practice Act. Contributes to the evaluation of client responses to nursing care and documents in an accurate and timely manner. Job Responsibilities: Collects and documents assessment data, including observations, health teaching needs, and communications to the RN and healthcare team. Contributes to and updates the plan of care, including short‑ and long‑term goals and discharge planning; communicates the plan to patients, families, and team members. Implements and documents the care plan while maintaining a safe, therapeutic environment and respecting patient rights; prioritizes workload based on patient and unit needs. Recognizes emergencies, notifies appropriate personnel, initiates emergency measures, and completes all assigned care and documentation within required time frames. Performs technical skills and administers medications safely according to policy, accurately executes physician orders, and maintains required competencies. Evaluates and documents patient responses to care, communicating timely updates to the RN or physician. Participates in professional growth activities, uses the Chain of Command appropriately, builds collaborative relationships, and identifies opportunities for process improvement. Working Conditions: Climbing - Rarely Concentrating - Consistently Continuous Learning - Consistently Hearing: Conversation - Consistently Hearing: Other Sounds - Consistently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting Lifting 50+ Lbs. - Consistently Lifting Pulling - Consistently Pushing - Consistently Reaching - Consistently Reading - Consistently Sitting - Occasionally Standing - Consistently Stooping - Frequently Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Consistently Visual Acuity: Far - Consistently Visual Acuity: Near - Consistently Walking - Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS… • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone’s opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community

Full job record

Job IDbee16475c9b83b1ae4c486b4ebb5dc5a43986b24
Org ID9c7a3cb2-1660-4afc-bbc3-3b40d57f665d
Source ID327eba1a-80d3-4f1f-b3e7-d8411b1a046e
Board ID327eba1a-80d3-4f1f-b3e7-d8411b1a046e
Provideroracle_hcm
Provider Job Key309475
TitleMA or LPN - Wound Care
Normalized Title—
Statusdeleted
Activeno
Location TextUnited States; NORTH HOSPITAL, Montgomery, OH, US
DepartmentLicensed Practical Nurse
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
Region—
City—
Salary RawDescription Job Overview – LPN (Scheduling, Wound Care) This Licensed Practical Nurse (LPN) role is a scheduling-focused, non‑clinical position supporting the Wound Care Centers at Bethesda North . The LPN will use basic wound care knowledge to schedule patients appropriately and ensure accurate communication of clinical details. Training will be provided on all TriHealth wound care workflows and processes . In addition to scheduling, this role includes general administrative duties that help support daily operations. This position is ideal for an LPN who prefers an administrative environment while still contributing to high‑quality patient care—without providing hands‑on clinical services. Location: Bethesda North Hospital, 10500 Montgomery Rd, Montgomery, OH 45242 & Good Samaritan Hospital 375 Dixmyth Ave, Cincinnati, OH 45220 Schedule: 4 10 hour shifts Incentives & Benefits: ***Sign on bonus up to $2,500 with a one year work commitment (For external candidates) We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. *PRN positions not eligible for TriHealth benefits https://careers.trihealth.com/what-we-offer/benefits Minimum Job Requirements: Graduate of an approved technical, professional, or vocational program in Nursing Basic Life Support for Healthcare Providers (BLS) Licensed Practical Nurse NAPNES certification-if graduated prior to 1988 Current RN licensure is also acceptable Basic knowledge of the Biological, Physical, Behavioral, Social, and Nursing sciences Job Overview: This position contributes to the nursing assessment by collecting, reporting, and documenting objective and subjective data. This position also participates in the development of the Nursing component of the plan of care at the direction of an RN, physician, dentist, podiatrist, or optometrist, and implements the plan of care by providing direct basic nursing care in accordance with the LPN scope of practice set forth in the Nurse Practice Act. Contributes to the evaluation of client responses to nursing care and documents in an accurate and timely manner. Job Responsibilities: Collects and documents assessment data, including observations, health teaching needs, and communications to the RN and healthcare team. Contributes to and updates the plan of care, including short‑ and long‑term goals and discharge planning; communicates the plan to patients, families, and team members. Implements and documents the care plan while maintaining a safe, therapeutic environment and respecting patient rights; prioritizes workload based on patient and unit needs. Recognizes emergencies, notifies appropriate personnel, initiates emergency measures, and completes all assigned care and documentation within required time frames. Performs technical skills and administers medications safely according to policy, accurately executes physician orders, and maintains required competencies. Evaluates and documents patient responses to care, communicating timely updates to the RN or physician. Participates in professional growth activities, uses the Chain of Command appropriately, builds collaborative relationships, and identifies opportunities for process improvement. Working Conditions: Climbing - Rarely Concentrating - Consistently Continuous Learning - Consistently Hearing: Conversation - Consistently Hearing: Other Sounds - Consistently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting Lifting 50+ Lbs. - Consistently Lifting Pulling - Consistently Pushing - Consistently Reaching - Consistently Reading - Consistently Sitting - Occasionally Standing - Consistently Stooping - Frequently Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Consistently Visual Acuity: Far - Consistently Visual Acuity: Near - Consistently Walking - Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS… • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone’s opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community
Salary Min2,500
Salary Max—
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://fa-evly-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/309475
Apply URLhttps://fa-evly-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/309475
First Seen At2026-05-31 17:58:48Z
Last Seen At2026-06-04 10:28:41Z
Last Checked At2026-06-06 19:51:37Z
Last Changed At2026-06-06 19:51:37Z
Inactive At2026-06-06 19:51:37Z
Source Posted At2026-05-11 13:41:29Z
Source Updated At—
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    "ExternalDescriptionStr": "<div id=\"Data\"><p style=\"font-family: &quot;Segoe UI&quot;; font-size: 18pt; margin: 0in 0in 0in 0.375in;\"><strong>Job Overview – LPN (Scheduling, Wound Care)</strong></p><p style=\"font-family: &quot;Segoe UI&quot;; font-size: 18pt; margin: 0in 0in 0in 0.375in;\">&nbsp;</p><p style=\"font-family: &quot;Segoe UI&quot;; font-size: 10.5pt; margin: 0in 0in 0in 0.375in;\">This <strong>Licensed Practical Nurse (LPN)</strong> role is a <strong>scheduling-focused, non‑clinical position</strong> supporting the Wound Care Centers at <strong>Bethesda North</strong>. The LPN will use basic wound care knowledge to schedule patients appropriately and ensure accurate communication of clinical details. Training will be provided on all <strong>TriHealth wound care workflows and processes</strong>.</p><p style=\"font-family: &quot;Segoe UI&quot;; font-size: 10.5pt; margin: 0in 0in 0in 0.375in;\">In addition to scheduling, this role includes <strong>general administrative duties</strong> that help support daily operations. This position is ideal for an LPN who prefers an administrative environment while still contributing to high‑quality patient care—without providing hands‑on clinical services.</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">&nbsp;</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\"><br><strong>Location:&nbsp;</strong>Bethesda North Hospital, 10500 Montgomery Rd, Montgomery, OH 45242 &amp; Good Samaritan Hospital 375 Dixmyth Ave, Cincinnati, OH 45220</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">&nbsp;</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\"><strong>Schedule: 4 10 hour shifts&nbsp;</strong></p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">&nbsp;</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\"><strong>Incentives &amp; Benefits:&nbsp;</strong></p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">&nbsp;</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">***Sign on bonus up to $2,500 with a one year work commitment (For external candidates)</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">&nbsp;</p><p style=\"font-family: &quot;Aptos Display&quot;; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">*PRN positions not eligible for TriHealth benefits</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\"><br><a href=\"https://careers.trihealth.com/what-we-offer/benefits\">https://careers.trihealth.com/what-we-offer/benefits</a></p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\"><br><strong>Minimum Job Requirements:</strong></p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">&nbsp;</p><ul type=\"disc\" style=\"direction: ltr; list-style-type: disc; margin-bottom: 0in; margin-top: 0in; unicode-bidi: embed;\"><li style=\"margin-bottom: 0px; margin-top: 0px; vertical-align: middle;\"><span style=\"font-family: Calibri;\"><span style=\"font-size: 11pt;\">Graduate of an approved technical, professional, or vocational program in Nursing</span></span></li><li style=\"margin-bottom: 0px; margin-top: 0px; vertical-align: middle;\"><span style=\"font-family: Calibri;\"><span style=\"font-size: 11pt;\">Basic Life Support for Healthcare Providers (BLS)</span></span></li><li style=\"margin-bottom: 0px; margin-top: 0px; vertical-align: middle;\"><span style=\"font-family: Calibri;\"><span style=\"font-size: 11pt;\">Licensed Practical Nurse</span></span></li><li style=\"margin-bottom: 0px; margin-top: 0px; vertical-align: middle;\"><span style=\"font-family: Calibri;\"><span style=\"font-size: 11pt;\">NAPNES certification-if graduated prior to 1988</span></span></li><li style=\"margin-bottom: 0px; margin-top: 0px; vertical-align: middle;\"><span style=\"font-family: Calibri;\"><span style=\"font-size: 11pt;\">Current RN licensure is also acceptable</span></span></li><li style=\"margin-bottom: 0px; margin-top: 0px; vertical-align: middle;\"><span style=\"font-family: Calibri;\"><span style=\"font-size: 11pt;\">Basic knowledge of the Biological, Physical, Behavioral, Social, and Nursing sciences</span></span><br><br><span style=\"font-family: Calibri;\"><span style=\"font-size: 11pt;\"><strong>Job Overview:</strong></span></span></li></ul><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">&nbsp;</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">This position contributes to the nursing assessment by collecting, reporting, and documenting objective and subjective data. This position also participates in the development of the Nursing component of the plan of care at the direction of an RN, physician, dentist, podiatrist, or optometrist, and implements the plan of care by providing direct basic nursing care in accordance with the LPN scope of practice set forth in the Nurse Practice Act. Contributes to the evaluation of client responses to nursing care and documents in an accurate and timely manner.</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">&nbsp;</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\"><strong>Job Responsibilities:</strong></p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">&nbsp;</p><ul type=\"disc\" style=\"direction: ltr; list-style-type: disc; margin-bottom: 0in; margin-top: 0in; unicode-bidi: embed;\"><li style=\"margin-bottom: 0px; margin-top: 0px; vertical-align: middle;\"><span style=\"font-family: &quot;Segoe UI&quot;;\"><span style=\"font-size: 10.5pt;\">Collects and documents assessment data, including observations, health teaching needs, and communications to the RN and healthcare team.</span></span></li><li style=\"margin-bottom: 0px; margin-top: 0px; vertical-align: middle;\"><span style=\"font-family: &quot;Segoe UI&quot;;\"><span style=\"font-size: 10.5pt;\">Contributes to and updates the plan of care, including short‑ and long‑term goals and discharge planning; communicates the plan to patients, families, and team members.</span></span></li><li style=\"margin-bottom: 0px; margin-top: 0px; vertical-align: middle;\"><span style=\"font-family: &quot;Segoe UI&quot;;\"><span style=\"font-size: 10.5pt;\">Implements and documents the care plan while maintaining a safe, therapeutic environment and respecting patient rights; prioritizes workload based on patient and unit needs.</span></span></li><li style=\"margin-bottom: 0px; margin-top: 0px; vertical-align: middle;\"><span style=\"font-family: &quot;Segoe UI&quot;;\"><span style=\"font-size: 10.5pt;\">Recognizes emergencies, notifies appropriate personnel, initiates emergency measures, and completes all assigned care and documentation within required time frames.</span></span></li><li style=\"margin-bottom: 0px; margin-top: 0px; vertical-align: middle;\"><span style=\"font-family: &quot;Segoe UI&quot;;\"><span style=\"font-size: 10.5pt;\">Performs technical skills and administers medications safely according to policy, accurately executes physician orders, and maintains required competencies.</span></span></li><li style=\"margin-bottom: 0px; margin-top: 0px; vertical-align: middle;\"><span style=\"font-family: &quot;Segoe UI&quot;;\"><span style=\"font-size: 10.5pt;\">Evaluates and documents patient responses to care, communicating timely updates to the RN or physician.</span></span></li><li style=\"margin-bottom: 0px; margin-top: 0px; vertical-align: middle;\"><span style=\"font-family: &quot;Segoe UI&quot;;\"><span style=\"font-size: 10.5pt;\">Participates in professional growth activities, uses the Chain of Command appropriately, builds collaborative relationships, and identifies opportunities for process improvement.</span></span></li></ul><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">&nbsp;</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\"><strong>Working Conditions:</strong></p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">&nbsp;</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Climbing - Rarely</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Concentrating - Consistently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Continuous Learning - Consistently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Hearing: Conversation - Consistently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Hearing: Other Sounds - Consistently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Interpersonal Communication - Consistently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Kneeling - Occasionally</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Lifting &lt;10 Lbs - Consistently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Lifting 50+ Lbs. - Consistently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Lifting &lt;50 Lbs. - Consistently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Pulling - Consistently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Pushing - Consistently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Reaching - Consistently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Reading - Consistently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Sitting - Occasionally</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Standing - Consistently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Stooping - Frequently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Talking - Consistently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Thinking/Reasoning - Consistently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Use of Hands - Consistently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Color Vision - Consistently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Visual Acuity: Far - Consistently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Visual Acuity: Near - Consistently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Walking - Consistently</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">&nbsp;</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\"><strong>TriHealth SERVE Standards and ALWAYS Behaviors</strong></p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">&nbsp;</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Serve: ALWAYS…</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.75in;\">• Welcome everyone by making eye contact, greeting with a smile, and saying \"hello\"</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.75in;\">• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.75in;\">• Refrain from using cell phones for personal reasons in public spaces or patient care areas</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">&nbsp;</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Excel: ALWAYS…</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.75in;\">• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.75in;\">• Offer patients and guests priority when waiting (lines, elevators)</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.75in;\">• Work on improving quality, safety, and service</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.75in;\">&nbsp;</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Respect: ALWAYS…</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.75in;\">• Respect cultural and spiritual differences and honor individual preferences.</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.75in;\">• Respect everyone’s opinion and contribution, regardless of title/role.</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.75in;\">• Speak positively about my team members and other departments in front of patients and guests.</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.75in;\">&nbsp;</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Value: ALWAYS…</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.75in;\">• Value the time of others by striving to be on time, prepared and actively participating.</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.75in;\">• Pick up trash, ensuring the physical environment is clean and safe.</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.75in;\">• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.75in;\">&nbsp;</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">Engage: ALWAYS…</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.75in;\">• Acknowledge wins and frequently thank team members and others for contributions.</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.75in;\">• Show courtesy and compassion with customers, team members and the community</p><p style=\"font-family: Calibri; font-size: 11pt; margin: 0in 0in 0in 0.375in;\">&nbsp;</p></div>",
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