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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><p><strong><span style=\"font-size: 24px;\">Behavioral Health Operations Supervisor</span></strong></p><p>&nbsp;</p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u><span style='font-family:\"Arial\",sans-serif;'>About Graham Windham</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Arial\",sans-serif;color:#222222;'>In full partnership with families and communities, <strong>Graham Windham</strong> strives to make a life-altering difference with children, youth and families who are overcoming some of life&#39;s most difficult challenges and obstacles, by helping to build a strong foundation for life: a safe, loving, permanent family and the opportunity to succeed in&nbsp;</span><span style='font-family:\"Arial\",sans-serif;color:black;'>school and in the world. With over 600 full-time employees serving children and families in multiple programs throughout Manhattan, the Bronx, and Brooklyn, Graham Windham provides an exciting &amp; enriching work experience.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Arial\",sans-serif;color:black;'>Graham&rsquo;s Care Coordination Program makes sure that every child in foster care receives high quality, appropriate, responsive medical, mental health and behavioral health care. &nbsp;Nurse Care Coordinators and Clinical Care Coordinators work with parents, foster care staff, foster parents and medical providers to make sure that services are holistic and well integrated. &nbsp;The Care Coordination Program is licensed by the Department of Health as an Article 29-I Limited Health Facility.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:black;'>This Position: &nbsp;</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Arial\",sans-serif;color:black;'>This is a vital new position within the Care Coordination Program. The Behavioral Health Operations Supervisor is responsible for ensuring that the Medicaid Managed Care Organizations which pay for the services each child receive, are in-place, responsive to the needs of the child, and informed of key changes in the child&rsquo;s life. &nbsp;This individual coordinates with Graham&rsquo;s Care Coordinators, Billing Team, Information Technology Team, and the Foster Care Liaisons from the Medicaid Managed Care Organizations to create and sustain systems to ensure coverage and payment. The Behavioral Health Operations Supervisor will oversee 3FTE Managed Care Liaisons who will manage the day-to-day operations of ensuring Medicaid coverage and payment for every eligible child in foster care. &nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><em><span style='font-family:\"Arial\",sans-serif;color:black;'>This new role at Graham requires an individual who thrives on organizing details, is excited to create systems, advocate for services, build internal and external relationships and is an excellent problem solver. Other qualities include:&nbsp;</span></em></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Arial\",sans-serif;color:black;'>Demonstrated ability to handle multiple tasks to completion.</span></li><li><span style='font-family:\"Arial\",sans-serif;color:black;'>Demonstrated ability to build effective internal and external relationships.</span></li><li><span style='font-family:\"Arial\",sans-serif;color:black;'>Demonstrated ability to understand policies and operationalize them into effective practices.</span></li><li><span style='font-family:\"Arial\",sans-serif;color:black;'>Ability to operationalize policy and sees obstacles as an opportunity to dig deeper to find the error and drive the solution.&nbsp;</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:black;'>Competencies include:</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Arial\",sans-serif;color:black;'>Be well-versed in the unique and complex needs of the foster care population and be knowledgeable of the policies and systems that guide their care.</span></li><li><span style='font-family:\"Arial\",sans-serif;color:black;'>Be well-versed in&nbsp;</span><span style='font-family:\"Arial\",sans-serif;'>Medicaid policies and procedures, 29-I Health Facility policies and procedures and Managed Care Organization policies and procedures&nbsp;</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:black;'>Responsibilities:</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Arial\",sans-serif;color:black;'>Establish and sustain relationships with all MMCOs with which Graham has contracts.</span></li><li><span style='font-family:\"Arial\",sans-serif;color:black;'>Upon a child&rsquo;s placement and throughout placement, help maintain eligibility for Medicaid or other public health insurance and/or private health insurance. &nbsp;</span></li><li><span style='font-family:\"Arial\",sans-serif;color:black;'>Work with IT and Program to create a system to track and verify health insurance eligibility and status regularly. &nbsp;</span></li><li><span style='font-family:\"Arial\",sans-serif;color:black;'>Upon Discharge work with Program staff to ensure the continuity of medical coverage.&nbsp;</span></li><li><span style='font-family:\"Arial\",sans-serif;color:black;'>Maintain regular communication with Program and Billing staff regarding Medicaid eligibility and any changes in that status.</span></li><li><span style='font-family:\"Arial\",sans-serif;color:black;'>Maintain regular communication with Parents and Foster Parents about Medicaid status and, where relevant, Third Party Coverage. &nbsp;</span></li><li><span style='font-family:\"Arial\",sans-serif;color:black;'>Ensure appropriate notifications to MMCOs for the following: changes in placement, billing concerns, consent and confidentiality issues and court orders.</span></li><li><span style='font-family:\"Arial\",sans-serif;color:black;'>Supervise 3 FTE Managed Care Liaisons who are responsible for operationalizing the tasks outlined above. &nbsp;</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:black;'>Qualifications Include:</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Arial\",sans-serif;color:black;'>3+ years supervisory experience.</span></li><li><span style='font-family:\"Arial\",sans-serif;color:black;'>Excellent written and oral communication skills</span></li><li><span style='font-family:\"Arial\",sans-serif;color:black;'>Bachelor&rsquo;s Degree, Masters preferred.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:.5in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Arial\",sans-serif;color:black;'>&nbsp;</span></p><p><strong><u>Position Type</u></strong></p><p>Full Time/Exempt</p><p><strong><u>Salary</u></strong></p><p>Commensurate with Experience</p><p><em>Graham is an equal opportunity employer. All qualified applicants are invited to apply. Graham Windham offers eligible employees a comprehensive benefit package including medical, dental, and vision coverage, paid time off, holiday pay, retirement savings plan, and much more.</em></p><p>EOE</p></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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