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Client Services Representative (54450)

4D5F1B8D416458CB8FA7095467CC81ED · Logan County Service Center 0AV58 - Russellville, KY 42276; 433 Shelton Lane, Russellville, KY, 42276, USA · Active · $16–$16 / hour · Paycom ATS

Job facts

FieldValue
Company4D5F1B8D416458CB8FA7095467CC81ED
TitleClient Services Representative (54450)
Normalized title-
Department / teamCustomer Service
LocationRussellville, KY, United States
Work model-
Employment typeFull Time
Salary$16–$16 / hour
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-06-02 / 2026-06-03
Changed / last seen2026-06-03 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 4D5F1B8D416458CB8FA7095467CC81ED.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Paycom ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Russellville.Open
Department jobsActive postings in Customer Service.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company4D5F1B8D416458CB8FA7095467CC81ED
Sourcea7f398e5-d185-4455-9ff0-d3aac20e2f94
ATS providerPaycom ATS

Description

Description POSITION SUMMARY: The Client Services Representative (CSR) serves as the first point of contact for clients, visitors, and staff, ensuring a professional and welcoming experience. This role handles front desk operations, including answering calls, scheduling appointments, verifying insurance, and completing administrative tasks accurately while maintaining client confidentiality. The CSR supports smooth clinic operations, collaborates with team members, and upholds the company’s core values of integrity, teamwork, respect, compassion, and accountability. DUTIES AND RESPONSIBILITIES: Maintain a professional image of the company through respectful and effective communication with clients, visitors, coworkers, and supervisors. Answer, screen, and direct a high volume of incoming calls promptly and accurately. Greet clients, check them in, and notify appropriate staff of arrivals. Schedule, confirm, and update client appointments following established procedures. Accurately verify and enter insurance and client information, perform administrative tasks, and audit incoming paperwork and own work for errors to ensure accuracy and proper organization. Maintain client confidentiality and adhere to HIPAA and company privacy policies. Accurately handle cash drawer and financial transactions. Conduct client urinary drug screenings and assist with vital signs as needed. Support clinic operations, including providing front desk coverage and traveling to other locations when needed. Manage multiple projects efficiently and collaborate with team members to maintain smooth workflow. Perform other duties as assigned to support overall clinic operations. Qualifications QUALIFICATIONS: High school diploma or equivalent. Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer skills. Ability to operate office equipment, including printers and copiers. Typing skills sufficient for accurate and efficient work. JOB REQUIREMENTS / EXPECTATIONS: Ability to sit or stand for extended periods and lift up to 15 lbs. Strong organizational, multitasking, and problem-solving skills. Excellent communication and interpersonal skills. Handle confidential information with discretion. Maintain accuracy and attention to detail in administrative tasks. Follow office procedures and documentation standards. Present a professional appearance and courteous demeanor. Adapt to changing priorities, including providing coverage at other locations, working extended hours, and some Saturdays as needed. Performance evaluated based on consistency in supporting smooth office operations. CORE VALUES: All employees must be willing to live our company's core values. Integrity – Exhibiting the highest moral, ethical and legal standards. Doing the right thing – even when no one else is looking. Teamwork – Putting team success over personal success. Actively valuing the strengths and talents of others. Trust/Respect – Seeing and believing in the good intentions of others. Interacting with others in a way that makes them feel valued. Listening without judging. Offering understanding and acceptance. Care/Compassion – Demonstrating unconditional kindness, concern and empathy. Exhibiting genuine concern for others. Ownership/Accountability – Taking personal responsibility for one’s work, actions and feelings. Accepting responsibility for and learning from mistakes.

Full job record

Job IDbeb7690f5a2fbbc5973d1a1aba566e53029c32b9
Org IDaed7cd25-352c-464e-925b-1a717fef2d6d
Source IDa7f398e5-d185-4455-9ff0-d3aac20e2f94
Board IDa7f398e5-d185-4455-9ff0-d3aac20e2f94
Providerpaycom
Provider Job Key231804
TitleClient Services Representative (54450)
Normalized Title
Statusactive
Activeyes
Location TextLogan County Service Center 0AV58 - Russellville, KY 42276; 433 Shelton Lane, Russellville, KY, 42276, USA
DepartmentCustomer Service
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionKY
CityRussellville
Salary Raw$15.60 - $15.60 Hourly
Salary Min15.6
Salary Max15.6
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=231804&clientkey=4D5F1B8D416458CB8FA7095467CC81ED
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=231804&clientkey=4D5F1B8D416458CB8FA7095467CC81ED
First Seen At2026-06-03 10:08:35Z
Last Seen At2026-06-06 09:55:39Z
Last Checked At2026-06-06 09:55:39Z
Last Changed At2026-06-03 10:08:35Z
Inactive At
Source Posted At2026-06-02 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=4D5F1B8D416458CB8FA7095467CC81ED/date=2026-06-06/2026-06-06T09-55-36-578Z-1b563569446f391dda7b67a7deaecc9ef3e4f51cea048dd5353b4aff12b4784a.json
Event Fields
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    "applyAvailable": true,
    "educationLevel": "High School",
    "qualifications": "<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>QUALIFICATIONS:</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px;\">\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">High school diploma or equivalent.</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer skills.</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to operate office equipment, including printers and copiers.</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Typing skills sufficient for accurate and efficient work.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>JOB REQUIREMENTS / EXPECTATIONS:</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px;\">\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to sit or stand for extended periods and lift up to 15 lbs.</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong organizational, multitasking, and problem-solving skills.</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Excellent communication and interpersonal skills.</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Handle confidential information with discretion.</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Maintain accuracy and attention to detail in administrative tasks.</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Follow office procedures and documentation standards.</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Present a professional appearance and courteous demeanor.</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Adapt to changing priorities, including providing coverage at other locations, working extended hours, and some Saturdays as needed.</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Performance evaluated based on consistency in supporting smooth office operations.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>CORE VALUES: </b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">All employees must be willing to live our company&#39;s core values.</span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px;\">\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Integrity&nbsp;</b>&ndash; Exhibiting the highest moral, ethical and legal standards. Doing the right thing &ndash; even when no one else is looking. </span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Teamwork&nbsp;</b>&ndash; Putting team success over personal success. Actively valuing the strengths and talents of others. </span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Trust/Respect</b>&ndash;&nbsp;Seeing and believing in the good intentions of others. Interacting with others in a way that makes them feel valued. Listening without judging. Offering understanding and acceptance.</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Care/Compassion</b>&nbsp;&ndash; Demonstrating unconditional kindness, concern and empathy. Exhibiting genuine concern for others.</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Ownership/Accountability&nbsp;</b>&ndash;&nbsp;Taking personal responsibility for one&rsquo;s work, actions and feelings. Accepting responsibility for and learning from mistakes.</span></span></span></li>\r\n</ul>\r\n",
    "descriptionTitle": "Description",
    "travelPercentage": "Up to 25%",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2022-10-27T12:20:30.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": false,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": false,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 231804,
    "isHotJob": false,
    "jobTitle": "Client Services Representative (54450)",
    "postedOn": "",
    "locations": "Logan County Service Center 0AV58 - Russellville, KY 42276",
    "remoteType": "",
    "description": " \r\n\r\nPOSITION SUMMARY:\r\n\r\nThe Client Services Representative (CSR) serves as the first point of contact for clients, visitors, and staff, ensuring a p...",
    "positionType": "Full Time"
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/231804",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 29271
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  "detail_errors": []
}
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