Senior Associate - Forwarding Operations - Global Service Centre

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    "ExternalDescriptionStr": "<div><figure class=\"table\"><table cellspacing=\"0\" cellpadding=\"0\" hspace=\"0\" vspace=\"0\" align=\"left\"><tbody><tr><td valign=\"top\" align=\"left\" style=\"padding: 0cm 9pt;\"><p>&nbsp;</p><p><span style=\"color: black; font-family: &quot;Pilat Light&quot;, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Ability to operate independently, manage multiple priorities, and act as a trusted point of coordination and content authority.</span></span><span style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\"><strong>Community Content Ownership&nbsp;</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Own the <strong>Freight Forwarding Operations community content</strong> within CAPMAP, acting as the central point of coordination and quality control.</span></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Ensure all locations, capabilities, and services are maintained in line with <strong>approved global standards and definitions</strong>.</span></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Translate governance rules (Single Source of Truth, ownership, interfaces) into <strong>practical content standards</strong> for regions.</span></li></ul><p><span style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\"><strong>2. Data Quality, Completeness &amp; Lifecycle Management</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Track and monitor <strong>regional progress on CAPMAP data completeness, accuracy, and adoption</strong> using structured trackers and dashboards.</span></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Perform <strong>regular data health checks</strong>, including:</span><ul style=\"list-style-type: circle;\"><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Completeness vs. required attributes</span></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Duplicate or overlapping entries</span></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Inconsistent naming, categorization, or capability tagging</span></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Obsolete or inactive locations/services</span></li></ul></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Execute controlled <strong>system clean-ups</strong>, ensuring auditability and alignment with governance decisions.</span></li></ul><p><span style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\"><strong>3. Community Engagement &amp; Follow-Up&nbsp;</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Actively <strong>engage regional contributors and data owners</strong> to:</span><ul style=\"list-style-type: circle;\"><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Clarify expectations</span></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Resolve data gaps</span></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Drive timely updates and corrections</span></li></ul></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Function as a <strong>community moderator</strong>:</span><ul style=\"list-style-type: circle;\"><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Answer questions on “how CAPMAP should be used”</span></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Escalate recurring issues or ambiguities to governance forums</span></li></ul></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Reinforce accountability by tracking <strong>who owns what</strong> and following through to closure.</span></li></ul><p><span style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\"><strong>4. Standards, Blueprints &amp; Replicability</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Support the <strong>design, refinement, and documentation</strong> of:</span><ul style=\"list-style-type: circle;\"><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Location models</span></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Building Blocks and Solution Blueprints</span></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Service taxonomies</span></li></ul></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Ensure the Freight Forwarding Operations community provides a scalable structural foundation that can be:</span><ul style=\"list-style-type: circle;\"><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Extended with increased domain-specific detail for Air Freight, Ocean Freight, and Value Added Services, and</span></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Replicated across other DP World capability communities, such as Contract Logistics, Market Access, Parks &amp; Economic Zones, and Ports &amp; Terminals.</span></li></ul></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Highlight where regional exceptions challenge global standards and propose structured resolutions.</span></li></ul><p><span style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\"><strong>5. Stakeholder Collaboration &amp; Decision Support</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Work closely with <strong>Global, Regional, and Functional stakeholders</strong> across:</span><ul style=\"list-style-type: circle;\"><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Operations and OpsX</span></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">IT / Data teams</span></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Commercial and marketing&nbsp;</span></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Finance and Legal&nbsp;</span></li></ul></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Prepare <strong>clear summaries, issue logs, and decision trackers</strong> to support governance discussions.</span></li><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Provide structured insights into:</span><ul style=\"list-style-type: circle;\"><li style=\"color: windowtext;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Adoption gaps</span></li><li style=\"color: windowtext;\"><p><span lang=\"EN-US\" style=\"font-size: 10pt;\">Data quality risks</span></p><p>&nbsp;</p><p>&nbsp;</p></li></ul></li></ul></td></tr></tbody></table></figure></div><p><span style=\"font-family: &quot;Pilat Light&quot;, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Readiness of CAPMAP to support downstream systems and reporting</span></span></p>",
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