Fulfillment Center Manager

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    "ExternalDescriptionStr": "<p>&nbsp;</p><p>&nbsp;</p><p><strong>General Purpose:</strong><br>The Fulfillment Center Manager is responsible for leading daily operations of Corsair’s 120,000 sq ft Duluth, GA distribution center, supporting both direct-to-consumer (D2C) and business-to-business (B2B) fulfillment, as well as kitting and binning activities for onsite manufacturing. This role oversees a team of approximately 30 employees and is critical to ensuring operational excellence, inventory accuracy, customer satisfaction, and safety.</p><p><strong>Position Summary, Responsibilities, and Expectations:</strong></p><ul><li>Manage all day-to-day distribution center operations including inbound, outbound, inventory control, kitting, and manufacturing support.</li><li>Ensure orders are shipped accurately, on time, and in compliance with customer requirements and retail routing guides.</li><li>Maintain strong inventory control practices, coordinate cycle counts, and reconcile variances in partnership with Inventory Control teams.</li><li>Hire, train, coach, and develop warehouse staff; drive employee engagement initiatives and foster a positive work environment.</li><li>Develop and track KPIs for warehouse performance; lead monthly reviews and continuous improvement initiatives to improve CPU, order accuracy, and on-time shipping rates.</li><li>Partner closely with Customer Support, Sales Operations, Manufacturing, and Planning to align on priorities, resolve issues, and maintain seamless operations.</li><li>Support implementation of operational best practices, Lean methodologies, and process improvements to increase efficiency and reduce costs.</li><li>Ensure workplace safety by enforcing policies and conducting regular safety audits and training.</li><li>Investigate shipping discrepancies, damages, and customer complaints, driving root cause analysis and corrective actions.</li><li>Collaborate with IT and project teams on WMS/ERP upgrades and warehouse technology initiatives.</li><li>Manage warehouse capacity, layout optimization, and space utilization reporting.</li><li>Support preparation of operational budgets and monitor costs against targets.</li></ul><p>&nbsp;</p><p><strong>Essential Skills and Experience:</strong></p><ul><li>5+ years of leadership experience in warehouse or distribution center operations.</li><li>Proven track record managing a team of 30+ direct and indirect reports.</li><li>Strong understanding of distribution processes including picking, packing, shipping, receiving, cycle counting, and kitting.</li><li>Experience supporting both D2C and B2B fulfillment environments.</li><li>Proficient with WMS and ERP systems (Oracle Cloud experience preferred).</li><li>Strong proficiency in Excel; ability to analyze data and drive operational insights.</li><li>Knowledge of retail customer compliance (Amazon, Best Buy, Walmart, etc.) preferred.</li><li>Excellent leadership, communication, and people management skills.</li><li>Strong problem-solving skills and ability to drive continuous improvement initiatives.</li><li>Self-motivated and hands-on approach to warehouse management.</li><li>Ability to lift and move up to 50 lbs as needed.</li><li>Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred.</li></ul>",
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