Outbound Manager

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    "description": "<p><b>Summary</b></p>\r\n\r\n<p>Leads overall operational activities pertaining to the Shipping Department. Utilizes data to plan workload and increase efficiencies within the entire shipping department. Effectively delegate&rsquo;s workload to department supervisors and personnel. All while maintaining a clean and safe work environment.</p>\r\n\r\n<p><b>Essential Responsibilities</b></p>\r\n\r\n<p>In addition to the Responsibilities of &ldquo;Outbound Manager&rdquo;:</p>\r\n\r\n<ul>\r\n\t<li>Ensure all department equipment is in proper working condition (forklifts, pickers, crane, hand tools, etc.)</li>\r\n\t<li>Effectively communicates with department supervisors and upper management. Utilizes the email groups to communicate with Receiving, Front Office, and Sales Departments.</li>\r\n\t<li>Manages Daily operational reports to identify workload and utilize OT as needed.</li>\r\n\t<li>Coordinates with Sales on any request, priority levels, and any issues that may arise.</li>\r\n\t<li>Manages late orders and effectively communicates with sales of expected ship dates.</li>\r\n\t<li>Coordinates with QC on material discrepancies and non-conforming stock material.</li>\r\n\t<li>Process and handles pick tickets by effectively communicating with Sales, Department Supervisors, and QC.</li>\r\n\t<li>Supports Will-call traffic by monitoring ERP system and working with shipping to maintain load time.</li>\r\n\t<li>Manages loading dock space daily by communicating with Logistics and Sales.</li>\r\n\t<li>Effectively trains supervisors on company processes and procedures, submits training records, and identifies areas that need additional training.</li>\r\n\t<li>Conducts production meetings to identify departmental issues and discuss ways to correct them.</li>\r\n\t<li>Identifies areas of improvement while maintaining a clean and safe work environment.</li>\r\n\t<li>Manages shipping personnel on picking, packing, checking, and shipping processes.</li>\r\n\t<li>Effectively organizes and manages a team of 7 to 10 employees.</li>\r\n\t<li>Duties are not limited to those described above and may be expanded as needed</li>\r\n</ul>\r\n\r\n<p><b>Department Responsibilities</b></p>\r\n\r\n<p><b>QMS:</b></p>\r\n\r\n<ul>\r\n\t<li>Train on Department Work Instructions &amp; Job Scope</li>\r\n\t<li>Train on Quality Policy and Department Processes</li>\r\n\t<li>Process Flow</li>\r\n\t<li>Conduct meetings and submit training records</li>\r\n\t<li>Quarterly competency reviews on personnel</li>\r\n\t<li>Effectively identify areas that need additional training</li>\r\n</ul>\r\n\r\n<p><b>Safety:</b></p>\r\n\r\n<ul>\r\n\t<li>Hold brief daily safety meetings with department personnel</li>\r\n\t<li>Maintain clear aisle ways and organize racks and dock space</li>\r\n\t<li>Maintain equipment checklists</li>\r\n\t<li>Quarterly maintenance on equipment (hand tools, pickers, forklifts, etc.)</li>\r\n\t<li>Enforces and monitors &ldquo;Lock-out/Tag-out&rdquo; protocol</li>\r\n\t<li>Communicates equipment breakdowns and safety hazards to upper management and HSE</li>\r\n\t<li>Ongoing responsibility of creating and implementing a safe work environment</li>\r\n</ul>\r\n",
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