Manager, Canadian Sales Engineering

Telesat (Nasdaq and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 55 years.  Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators. Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise and Government users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world. The company’s state-of-the-art Satellite fleet consists of 12 GEO satellites, the Canadian payload on ViaSat-1 and one LEO 3 demonstration satellite.  For more information, follow Telesat on X and LinkedIn or visit www.telesat.com The Manager of Canadian Sales Engineering is responsible to oversee the Canadian Sales Engineering team.  This includes ensuring the team is ready, and has the tools to design, create, cost and support the sale of Telesat services using Telesat’s GEO and Telesat Lightspeed LEO service offerings.  This involves both pre-sales support to design solutions to customer specifications through to post-sales implementation and continued technical support when escalated. This team and its manager, work closely with Telesat Sales, Marketing, Telesat Lightspeed Product Development and Operations departments to achieve this goal. The successful candidate must be able to work in Canada and obtain clearance under the Canadian Controlled Goods program (CGP). At Telesat, we take pride in being an equal opportunity employer that values equality in the workplace.   We are committed to providing the best candidate experience possible including any required accommodations at every stage of our interview process.   All qualified applicants that have been selected for an interview that require accommodations, are advised to inform the Telesat Talent team accordingly.  We will work with you to meet your needs.   All accommodation information provided will be treated as confidential. Main Responsibilities Provide leadership to the Canadian Sales Engineering team by promoting efficient and effective use of resources to ensure timely delivery of solution designs, sales inputs and implementation of awarded contracts Provide support to achieve Canadian Telesat Lightspeed sales objectives by ensuring the team is trained up on Telesat Lightspeed, and adequate processes are developed to properly support sales without sacrificing support levels to GEO sales Participation in meetings with Sales and Customers to ensure proposed solutions are meeting customers needs and expectations Promote growth and opportunity for the members on your team, encourage and assist the growth of skillsets Work with Telesat Lightspeed Marketing, Program Management and Development teams to further develop the processes and tools required to support Lightspeed sales, solution design and service commissioning Lead post-sales implementation efforts to bring solutions to reality Support customers with Level 3+ technical support Ensure the team is current with technology, promote innovation and teamwork to better position the company in a very competitive marketplace Create and manage budgets to support the activities of the Canadian Sales Engineering department. Manage decisions made by the team to manage costs and contain expenses. Encourage cost saving where appropriate Education & Experience Bachelor’s degree in Engineering, Telecommunications, Computer Science, or a related technical discipline (or equivalent combination of education and relevant experience) 8+ years of experience in Sales Engineering, Systems Engineering, Network Engineering, or a similar customer‑facing technical role 3+ years of experience leading or managing technical teams, including responsibility for team performance, skill development, and delivery outcomes Demonstrated experience supporting complex solution sales for enterprise, government, or service‑provider customers Strong working knowledge of satellite communications systems, including GEO architectures; ability to design, cost, and support end‑to‑end service solutions Solid understanding of networking and service concepts such as IP networking, latency, QoS, availability, redundancy, and service performance Experience translating customer requirements into technically sound, commercially viable solution designs Proven ability to support solution development through the full sales lifecycle, including proposal development, validation, and transition to service implementation Comfortable remaining technically engaged while overseeing multiple concurrent sales efforts and priorities Proven ability to lead, mentor, and develop high‑performing technical professionals while remaining directly involved in technical decision‑making Experience working closely with Sales, Marketing, Product Development, Program Management, and Operations teams to support revenue objectives Ability to establish and improve processes, tools, and workflows to increase team effectiveness and scalability Demonstrated ability to balance support for new product introductions while maintaining service levels for established offerings Strong communication skills with the ability to clearly articulate technical concepts, risks, and trade‑offs to both technical and executive audiences Experience participating in customer and internal leadership meetings as a trusted technical authority Ability to “manage up” by providing clear, data‑driven insights, recommendations, and status updates to senior leadership Experience creating and managing departmental budgets Ability to assess cost drivers, manage trade‑offs, and make sound decisions that balance customer needs, technical feasibility, and financial discipline Strong organizational and prioritization skills in a deadline‑driven environment Working Conditions Work conditions as expected in a typical office environment Frequent audio and video conferences Management of simultaneous activities and changing priorities across the team Travel as required

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    {
      "text": "Main Responsibilities",
      "content": "\n<li>Provide leadership to the Canadian Sales Engineering team by promoting efficient and effective use of resources to ensure timely delivery of solution designs, sales inputs and implementation of awarded contracts</li>\n<li>Provide support to achieve Canadian Telesat Lightspeed sales objectives by ensuring the team is trained up on Telesat Lightspeed, and adequate processes are developed to properly support sales without sacrificing support levels to GEO sales</li>\n<li>Participation in meetings with Sales and Customers to ensure proposed solutions are meeting customers needs and expectations</li>\n<li>Promote growth and opportunity for the members on your team, encourage and assist the growth of skillsets</li>\n<li>Work with Telesat Lightspeed Marketing, Program Management and Development teams to further develop the processes and tools required to support Lightspeed sales, solution design and service commissioning</li>\n<li>Lead post-sales implementation efforts to bring solutions to reality</li>\n<li>Support customers with Level 3+ technical support</li>\n<li>Ensure the team is current with technology, promote innovation and teamwork to better position the company in a very competitive marketplace</li>\n<li>Create and manage budgets to support the activities of the Canadian Sales Engineering department.&nbsp; Manage decisions made by the team to manage costs and contain expenses.&nbsp; Encourage cost saving where appropriate</li>\n"
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      "text": "Education & Experience",
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    },
    {
      "text": "Working Conditions",
      "content": "\n<li>Work conditions as expected in a typical office environment</li>\n<li>Frequent audio and video conferences</li>\n<li>Management of simultaneous activities and changing priorities across the team<br>Travel as required</li>\n"
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