Customs & Documentation Coordinator

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    "ExternalDescriptionStr": "<p><strong>Customs &amp; Documentation Coordinator&nbsp;</strong></p>\n<p><strong>Moerdijk, Nederland&nbsp;</strong></p>\n<p>Wij zijn op zoek naar een georganiseerde en proactieve <strong>Customs &amp; Documentation Coördinator</strong> ter versterking van ons operations team in Moerdijk. In deze rol rapporteer je aan de (Senior) Customer Service Manager of Regional Operations Manager. Deze functie is geschikt voor iemand die goed functioneert in een dynamische werkomgeving en zelfstandig meerdere administratieve en klantgerichte werkzaamheden kan beheren, waarbij je direct schakelt met klanten, subcontractors en (overheids)instanties wanneer nodig.</p>\n<p>In deze rol ben je verantwoordelijk voor het ontvangen controleren en verwerken van douane-, belasting-, politie- en voertuigdocumentatie, met oog voor nauwkeurigheid en compliance. Daarnaast onderhoud je een accuraat archief en documentatiesysteem voor alle inkomende en uitgaande documenten. Afwijkingen in documentatie los je op en je stemt af met relevante autoriteiten.</p>\n<p>Daarnaast ben je verantwoordelijk voor:&nbsp;</p>\n<ul>\n <li>Monitoren van ontbrekende documentatie en het communiceren van updates naar interne en externe stakeholders</li>\n <li>Coördineren met douane-expediteurs, freight forwarders, transporteurs en andere operationele partners gedurende het gehele veilingproces</li>\n <li>Beantwoorden van klantvragen en bieden van ondersteuning vóór, tijdens en na veilingen</li>\n <li>Voorbereiden en uitgeven van post-sale documentatie, waaronder vrijgave- en overdrachtsdocumenten voor voertuigen</li>\n <li>Verwerken van terugbetalingen, bijhouden van douanereconciliaties en ondersteunen bij douane- en belastingaudits</li>\n <li>Uitvoeren van overige administratieve en operationele werkzaamheden waar nodig</li>\n</ul>\n<p><strong>Wat breng je mee</strong></p>\n<ul>\n <li>Sterke aandacht voor detail en een hoge mate van nauwkeurigheid</li>\n <li>Uitstekende organisatorische en administratieve vaardigheden, en ervaring met gangbare IT-systemen en applicaties</li>\n <li>Vermogen om zelfstandig te werken en je werkzaamheden effectief te beheren met minimale begeleiding</li>\n <li>Goede communicatieve en sociale vaardigheden, met het vertrouwen om direct te schakelen met klanten, subcontractors, douaneautoriteiten en overheidsinstanties</li>\n</ul>\n<p><strong>Wat wij bieden</strong></p>\n<p>Ons succes is gebaseerd op de inzet en betrokkenheid van onze medewerkers. Terwijl wij wereldwijd blijven groeien, ontstaan er volop mogelijkheden om jouw carrière verder te ontwikkelen – dit hebben wij gedurende onze 65+ jaren in business keer op keer bewezen.&nbsp;Daarnaast zorgen wij goed voor jou:</p>\n<ul>\n <li>Concurrerend salaris</li>\n <li>Pensioenregeling</li>\n <li>Bijdrage aan je zorgverzekering</li>\n <li>Employee Stock Purchase Plan</li>\n <li>Tegemoetkoming voor een sportabonnement</li>\n <li>26 vakantiedagen</li>\n</ul>\n<p>&nbsp;</p>\n<p><strong>English</strong></p>\n<p><strong>Customs &amp; Documentation Coordinator&nbsp;</strong></p>\n<p><strong>Moerdijk, Netherlands&nbsp;</strong></p>\n<p><strong>Salary: Competitive + Benefits</strong></p>\n<p>We are seeking a highly organised and proactive <strong>Customs &amp; Documentation Coordinator</strong> to join our operations team in Moerdijk. Reporting to the Senior Customer Service Manager or Regional Operations Manager, this role is ideal for someone who thrives in a fast-paced environment and can confidently manage multiple administrative and customer-focused tasks independently, &nbsp;liaising directly with customers, sub-contractors, and government officials where necessary.</p>\n<p><strong>Key Responsibilities&nbsp;</strong></p>\n<ul>\n <li>Receive, verify, and process customs, tax, police, and vehicle documentation, ensuring accuracy and compliance.</li>\n <li>Maintain accurate records and filing systems for all incoming and outgoing documentation.</li>\n <li>Resolve documentation discrepancies and liaise with relevant authorities where required.</li>\n <li>Monitor missing documentation and communicate updates to internal and external stakeholders.</li>\n <li>Coordinate with customs brokers, freight forwarders, transport providers, and other operational partners throughout the auction process.</li>\n <li>Respond to customer enquiries and provide support before, during, and after auctions.</li>\n <li>Prepare and issue post-sale documentation, including vehicle release paperwork and buyer collections.</li>\n <li>Process refunds, maintain duty reconciliations, and support customs and tax audits.</li>\n <li>Perform additional administrative and operational duties as required.</li>\n</ul>\n<p><strong>Here's what you bring&nbsp;</strong></p>\n<ul>\n <li>Excellent attention to detail and a high level of accuracy</li>\n <li>Strong organisational and administrative skills, with proficiency in standard IT systems and software applications.</li>\n <li>The ability to work independently and effectively manage your workload with minimal supervision.</li>\n <li>Strong communication and interpersonal skills, with the confidence to liaise directly with customers, subcontractors, customs authorities, and government officials when required.</li>\n</ul>\n<p><strong>What we Offer</strong></p>\n<p>Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career – we’ve proven this throughout our 65+ years in business. And, we'll take care of you along the way. Here’s how:</p>\n<ul>\n <li>Competitive base salary&nbsp;</li>\n <li>Pension plan</li>\n <li>Health insurance contributions</li>\n <li>Employee Stock Purchase Plan</li>\n <li>Gym Membership sponsorship</li>\n <li>26 Vacation days</li>\n</ul>\n<p>&nbsp;</p>",
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