Home › Companies › 7530ce19 Ec13 4901 Baf3 9b5f9187d89e 19000101 000001 › Community Manager
Community Manager
7530ce19 Ec13 4901 Baf3 9b5f9187d89e 19000101 000001 · Chamblee, GA, US, Chamblee, GA · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 7530ce19 Ec13 4901 Baf3 9b5f9187d89e 19000101 000001 |
| Title | Community Manager |
| Normalized title | - |
| Department / team | - |
| Location | Chamblee, GA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-28 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
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| Page | What it contains | Open |
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| Company jobs | Active postings from 7530ce19 Ec13 4901 Baf3 9b5f9187d89e 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Chamblee. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 7530ce19 Ec13 4901 Baf3 9b5f9187d89e 19000101 000001 |
| Source | 48059b8b-6c5a-4283-b90f-361ec1974e57 |
| ATS provider | ADP Workforce Now Recruiting |
Description
POSITION TITLE: Community Manager
DEPARTMENT: Resident Services
REPORTS TO: Regional Manager
CLASSIFICATION: Exempt
JOB SUMMARY: The Community Manager is a business leader who focuses on resident customer service and manages operations, leasing activity, renewals, collections, financial reporting, supplies, and communications for an assigned residential community.
VALUES MODELED: All employees are expected to find ways to bring our values to life every day by demonstrating: leadership, commitment, and integrity.
MEASURES OF SUCCESS: Resident feedback on quality and timeliness of resident services provided; resident turnover.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage day-to-day leasing operations. Inspect community on a regular basis and verifies the condition of vacant units in order to minimize rental arrears. Manage daily community requirements and maintains long-range capital improvements planning. Ensure all monies received are deposited and recorded on a daily basis and confirms proper bookkeeping procedures are followed. Compile weekly/monthly community status reports. Promptly respond to resident concerns, comments, and/or complaints. Ensure that the proper move-in paperwork, keys, and remotes are prepared for a new resident. Operate the office in a professional, clean, uncluttered, and well-staffed manner. Inspect make-ready apartments prior to move in. Enforce occupancy policies and procedures. Maintain and/or create a resident renewal program to encourage resident retention. Create a sense of community at the community while maintaining the policy of non-fraternization. Prepare annual budgets. Keep accurate and updated financial reports. Manage community maintenance with the assistance of the service team. Organize incoming and outgoing inspections and prepare inspection reports. Implement preventive maintenance programs. Oversee improvement projects. Manage requests for repairs and maintenance and evaluates timely completion of work orders. Maintain compliance with required permits for operating the community, such as, pool, elevator, etc. Monitor electric, water, and gas usage on the community. Maintains and manages all financial responsibilities. Approve and submit invoices for payment in a timely manner. Maintain accurate records of community transactions and submits on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). Complete variance reports and other weekly reports. Prepare annual budgets. Keep accurate and updated financial reports.
Manages and monitors rental collection. Ensure rent and other charges are collected timely and posted daily. Ensure the proper legal notices are given and deadlines met concerning filing eviction, filing writs, and attending court hearings. Ensure compliance with community policies and lease agreements. Responds to violations and communicates with the residents. Assess move-out condition of apartments and has a final account statement sent with the final disposition. Immediately inform and refer any liability claims, legal complaints, or other violations to the Regional Manager and/or corporate office. Manages community personnel. Hire, train, and evaluate community staff. Create, mentor, and manage a cohesive community management team in accordance with policies. Coordinate orientation and ongoing training programs for community staff. Complete performance reviews for staff and makes recommendations for salary increases and/or advancement. Direct and control all personnel and resources to ensure the community is properly maintained and meets owner objectives. Manage time off for community management team and submit payroll for processing. Ensure staff receives new hire safety orientation as well as annual safety training. Coordinate with the Service Manager and attend monthly safety meetings and training for community staff; monitor the use of proper safety precautions on the community. Follow company procedures and reports any workers' compensation issues and/or employee incidents immediately to the workers' compensation carrier, to management, and to Employee Service Department. Manages, creates and monitors marketing activities. Understand the market and any other aspects of the sub-market that could impact occupancy and/or income of the community. Assist with the creation of marketing surveys and understands marketing strategies to secure prospects. Supervise the leasing team to ensure community is rented to the fullest capacity. Perform other duties as assigned or requested to support community operations. QUALIFICATIONS
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: Strong computer skills in Microsoft Word, Outlook, and Excel software. Experience in conducting Internet searches and using online calendars and databases. EDUCATION/EXPERIENCE:
Required
High school diploma or GED. Minimum two years’ experience as multi-family community manager, unless being promoted from within. Working knowledge of Entrata or other property management software. Must have reliable transportation, maintain auto insurance, and have a valid driver's license. Proven ability to market communities. Strong communication and customer service skills. Preferred
Associate’s Degree in a relevant field. CAM, ARM, or CCRM certification. Bilingual skills. COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
Productivity
Dependability - Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals: completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. Integrity - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values. Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Customer/Resident Focus
Customer Focus - Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. Confidentiality - Maintains confidentiality of sensitive information. Decision Making
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions. Business Skills
Analytical/Reasoning - Synthesizes basic and varied information; collects and researches data; uses intuition and experience to complement data and make recommendations. Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods. Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly. Job Skills
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent. Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Job Knowledge - Exhibits competency in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively. Use of Technology - Demonstrates required skills; adapts to new technologies; uses technology to increase productivity; keeps technical skills up to date. Teamwork
Conflict Resolution - Encourages open communication; confronts difficult situations; maintains objectivity; keeps emotions under control; uses interpersonal and negotiation skills to resolve conflicts. Cooperation - Establishes and maintains effective relationships; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts. Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed. Collaborative Leadership - Builds relationships; handles conflict in a constructive manner; works with employees to resolve issues. Achievement-Oriented Leadership - Identifies challenges and addresses them directly; sets an example. PHYSICAL DEMANDS
While performing the duties of this position, the employee is frequently required (50 to 100% of the time) to:
Stand at the front desk. Walk the community. Bend, stoop, squat, or kneel to perform routine housekeeping duties such as picking up debris. Climb stairs to access upper level units and interior units with multiple levels. May need to climb or work from a ladder. Push or pull to move equipment, appliances, and open or close doors. Reach above shoulders to perform routine maintenance repairs, stock, and remove equipment. Grasp, grip, turn hands, and have finger dexterity to handle sharp objects, maintenance tools, open and close ladders, use telephone/pager/two-way radio. Talk or hear when interacting with residents, management, or other visitors to the community, both in person and on the phone. Lifting Requirements
While performing the duties of this position, the employee is required to lift, move, and carry items such as mail, supplies, packages, ladders, cases of paper, soda, or water according to the following frequency:
Between 1-25 lbs.: Constant Need (50 to 100%) Between 25-75 lbs.: Occasional Need (1 to 33%) Between 75-150 lbs.: Rare Need (less than 1%) Over 150 lbs.: Rare Need (less than 1%) Lifting and carrying weights exceeding 50 pounds is accomplished with assistance from one or more persons and using appropriate equipment such as carts. Personal protective equipment, such as a back brace, must be worn when needed.
Vision Requirements
Specific vision abilities frequently required (50 to 100% of the time) by this job include close vision, color vision, depth perception, and ability to adjust focus to:
Observe cleanliness or maintenance issues throughout the community. Complete forms, review reports, and enter data on the computer. Observe areas needing attention or correction. Read cautionary labels and respond to written instructions from management. Speaking and Hearing Requirements
Specific speaking and hearing abilities frequently required (50 to 100% of the time) by this job.
Verbally communicate via telephone and in person with staff, residents, vendors, etc., for the purpose of receiving information and or direction. Express or exchange ideas by means of the spoken word. Ability to receive detailed information through oral communication. SCHEDULE
May be scheduled for morning, afternoon, or evening shifts during the regular workweek and on weekends.
TRAVEL
Some travel may be required.
WORK ENVIRONMENT
The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, fax machines, and filing cabinets. The noise level in the work environment is usually quiet.
REASONABLE ACCOMMODATION
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The job duties, qualifications, work environment, and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Full job record
| Job ID | be59b5c87ec9f34c04e921c71c06554fa17a783c |
| Org ID | e147ac4c-3ae1-4897-8217-31646816bf05 |
| Source ID | 48059b8b-6c5a-4283-b90f-361ec1974e57 |
| Board ID | 48059b8b-6c5a-4283-b90f-361ec1974e57 |
| Provider | adp_workforcenow |
| Provider Job Key | 613410 |
| Title | Community Manager |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Chamblee, GA, US, Chamblee, GA |
| Department | — |
| Team | — |
| Employment Type | full_time |
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| Country | United States |
| Region | GA |
| City | Chamblee |
| Salary Raw | — |
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| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7530ce19-ec13-4901-baf3-9b5f9187d89e&ccId=19000101_000001&lang=en_US&type=JS&jobId=613410&jwId=9201850827615_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7530ce19-ec13-4901-baf3-9b5f9187d89e&ccId=19000101_000001&lang=en_US&type=JS&jobId=613410&jwId=9201850827615_1 |
| First Seen At | 2026-05-31 18:29:03Z |
| Last Seen At | 2026-06-06 12:56:32Z |
| Last Checked At | 2026-06-06 12:56:32Z |
| Last Changed At | 2026-06-06 12:56:32Z |
| Inactive At | — |
| Source Posted At | 2026-05-28 14:03:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=7530ce19-ec13-4901-baf3-9b5f9187d89e|19000101_000001/date=2026-06-06/2026-06-06T12-56-32-115Z-888acad941c03a2d815ee54641928a903f0e87eec8575431ee4b4811cef0bddd.json |
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"requisitionDescription": "<div><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;' data-pasted=\"true\"><strong><span style=\"font-size: 13px; font-family: arial, sans-serif;\">POSITION TITLE: </span></strong><span style=\"font-size: 13px; font-family: arial, sans-serif;\">Community Manager </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size: 13px;\">DEPARTMENT:</span></strong></span><span style=\"font-size: 13px; font-family: arial, sans-serif;\"> Resident Services</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size: 13px;\">REPORTS TO: </span></strong></span><span style=\"font-size: 13px; font-family: arial, sans-serif;\">Regional Manager</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size: 13px;\">CLASSIFICATION: </span></strong></span><span style=\"font-size: 13px; font-family: arial, sans-serif;\">Exempt</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:1.5in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;text-indent:-1.5in;'><span style=\"font-family: arial,sans-serif;\"><strong><u><span style=\"font-size: 13px;\">JOB SUMMARY:</span></u></strong><strong><span style=\"font-size: 13px;\"> </span></strong></span><span style=\"font-size: 13px; font-family: arial, sans-serif;\">The Community Manager is a business leader who focuses on resident customer service and manages operations, leasing activity, renewals, collections, financial reporting, supplies, and communications for an assigned residential community. </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:1.5in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;text-indent:-1.5in;'><span style=\"font-family: arial,sans-serif;\"><strong><u><span style=\"font-size: 13px;\">VALUES MODELED:</span></u></strong></span><span style=\"font-size: 13px; font-family: arial, sans-serif;\"> All employees are expected to find ways to bring our values to life every day by demonstrating: leadership, commitment, and integrity.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:1.5in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;text-indent:-1.5in;'><span style=\"font-family: arial,sans-serif;\"><strong><u><span style=\"font-size: 13px;\">MEASURES OF SUCCESS:</span></u></strong></span><span style=\"font-size: 13px; font-family: arial, sans-serif;\"> Resident feedback on quality and timeliness of resident services provided; resident turnover.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:5.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><u><span style=\"font-size: 13px;\">ESSENTIAL DUTIES AND RESPONSIBILITIES: </span></u></strong></span></p><ol style=\"margin-bottom:0in;margin-top:0in;\" start=\"1\" type=\"1\"><li style=\"margin: 0in 0in 2pt; line-height: normal; font-size: 15px; font-family: arial, sans-serif; color: black; text-align: justify; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><strong><span style=\"font-size: 13px; color: windowtext;\">Manage day-to-day leasing operations. </span></strong><ol style=\"margin-bottom: 0in; margin-top: 0in; font-family: initial;\" start=\"1\" type=\"a\"><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Inspect community on a regular basis and verifies the condition of vacant units in order to minimize rental arrears. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Manage daily community requirements and maintains long-range capital improvements planning. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Ensure all monies received are deposited and recorded on a daily basis and confirms proper bookkeeping procedures are followed. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Compile weekly/monthly community status reports. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Promptly respond to resident concerns, comments, and/or complaints. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Ensure that the proper move-in paperwork, keys, and remotes are prepared for a new resident.</span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Operate the office in a professional, clean, uncluttered, and well-staffed manner. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Inspect make-ready apartments prior to move in. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Enforce occupancy policies and procedures. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Maintain and/or create a resident renewal program to encourage resident retention. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Create a sense of community at the community while maintaining the policy of non-fraternization. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Prepare annual budgets. Keep accurate and updated financial reports.</span></li></ol></li><li style=\"margin: 0in 0in 2pt; line-height: normal; font-size: 15px; font-family: arial, sans-serif; text-align: justify; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><strong><span style=\"font-size: 13px;\">Manage community maintenance with the assistance of the service team. </span></strong><ol style=\"margin-bottom: 0in; margin-top: 0in; font-family: initial;\" start=\"1\" type=\"a\"><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Organize incoming and outgoing inspections and prepare inspection reports.</span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Implement preventive maintenance programs. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Oversee improvement projects. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Manage requests for repairs and maintenance and evaluates timely completion of work orders.</span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Maintain compliance with required permits for operating the community, such as, pool, elevator, etc. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Monitor electric, water, and gas usage on the community. </span></li></ol></li><li style=\"margin: 0in 0in 2pt; line-height: normal; font-size: 15px; font-family: arial, sans-serif; text-align: justify; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><strong><span style=\"font-size: 13px;\">Maintains and manages all financial responsibilities.</span></strong><ol style=\"margin-bottom: 0in; margin-top: 0in; font-family: initial;\" start=\"1\" type=\"a\"><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Approve and submit invoices for payment in a timely manner. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Maintain accurate records of community transactions and submits on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).</span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Complete variance reports and other weekly reports.</span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal;\"><span style=\"font-size: 13px;\">Prepare annual budgets. Keep accurate and updated financial reports.</span></li></ol></li></ol><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:.5in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;border:none;'><span style=\"font-family: arial,sans-serif;\"><strong> </strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:.5in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;border:none;'><span style=\"font-family: arial,sans-serif;\"><strong> </strong></span></p><ol style=\"margin-bottom:0in;margin-top:0in;\" start=\"4\" type=\"1\"><li style=\"margin: 0in 0in 2pt; line-height: normal; font-size: 15px; font-family: arial, sans-serif; text-align: justify; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><strong><span style=\"font-size: 13px;\">Manages and monitors rental collection. </span></strong><ol style=\"margin-bottom: 0in; margin-top: 0in; font-family: initial;\" start=\"1\" type=\"a\"><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Ensure rent and other charges are collected timely and posted daily. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Ensure the proper legal notices are given and deadlines met concerning filing eviction, filing writs, and attending court hearings. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Ensure compliance with community policies and lease agreements. Responds to violations and communicates with the residents. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Assess move-out condition of apartments and has a final account statement sent with the final disposition.</span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Immediately inform and refer any liability claims, legal complaints, or other violations to the Regional Manager and/or corporate office.</span></li></ol></li><li style=\"margin: 0in 0in 2pt; line-height: normal; font-size: 15px; font-family: arial, sans-serif; text-align: justify; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><strong><span style=\"font-size: 13px;\">Manages community personnel. </span></strong><ol style=\"margin-bottom: 0in; margin-top: 0in; font-family: initial;\" start=\"1\" type=\"a\"><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Hire, train, and evaluate community staff. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Create, mentor, and manage a cohesive community management team in accordance with policies. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Coordinate orientation and ongoing training programs for community staff. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Complete performance reviews for staff and makes recommendations for salary increases and/or advancement.</span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Direct and control all personnel and resources to ensure the community is properly maintained and meets owner objectives. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Manage time off for community management team and submit payroll for processing. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Ensure staff receives new hire safety orientation as well as annual safety training. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Coordinate with the Service Manager and attend monthly safety meetings and training for community staff; monitor the use of proper safety precautions on the community.</span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Follow company procedures and reports any workers' compensation issues and/or employee incidents immediately to the workers' compensation carrier, to management, and to Employee Service Department. </span></li></ol></li><li style=\"margin: 0in 0in 2pt; line-height: normal; font-size: 15px; font-family: arial, sans-serif; text-align: justify; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><strong><span style=\"font-size: 13px;\">Manages, creates and monitors marketing activities. </span></strong><ol style=\"margin-bottom: 0in; margin-top: 0in; font-family: initial;\" start=\"1\" type=\"a\"><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Understand the market and any other aspects of the sub-market that could impact occupancy and/or income of the community. </span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Assist with the creation of marketing surveys and understands marketing strategies to secure prospects.</span></li><li style=\"margin-top: 0in; margin-right: 0in; font-size: 15px; font-family: arial, sans-serif; margin-bottom: 2pt; text-align: justify; line-height: normal; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><span style=\"font-size: 13px;\">Supervise the leasing team to ensure community is rented to the fullest capacity. </span></li></ol></li><li style=\"margin: 0in 0in 10pt; line-height: normal; font-size: 15px; font-family: arial, sans-serif; text-align: justify; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial;\"><strong><span style=\"font-size: 13px;\">Perform other duties as assigned or requested to support community operations. </span></strong></li></ol><p style='margin-top:0in;margin-right:0in;margin-bottom:5.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><u><span style=\"font-size: 13px;\">QUALIFICATIONS</span></u></strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Language Skills:</span></strong><span style=\"font-size: 13px;\"> Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Mathematical Skills:</span></strong><span style=\"font-size: 13px;\"> Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Reasoning Ability:</span></strong><span style=\"font-size: 13px;\"> Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-family:;font-size:10.0pt;\">Computer Skills:</span></strong><span style=\"font-size: 13px;\"> Strong computer skills in Microsoft Word, Outlook, and Excel software. Experience in conducting Internet searches and using online calendars and databases. </span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><u><span style=\"font-size: 13px;\">EDUCATION/EXPERIENCE:</span></u></strong><strong> </strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:.25in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;text-indent:-.25in;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size: 13px;\">Required</span></strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">High school diploma or GED. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Minimum two years’ experience as multi-family community manager, unless being promoted from within. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Working knowledge of Entrata or other property management software. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Must have reliable transportation, maintain auto insurance, and have a valid driver's license. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Proven ability to market communities. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Strong communication and customer service skills.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size: 13px;\">Preferred</span></strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Associate’s Degree in a relevant field. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">CAM, ARM, or CCRM certification. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 13px;\">Bilingual skills.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:5.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><u><span style=\"font-size: 13px;\">COMPETENCIES </span></u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-size: 13px; font-family: arial, sans-serif;\">To perform the job successfully, an individual should demonstrate the following competencies: </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size: 13px;\">Productivity</span></strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Dependability</span></strong><span style=\"font-size: 13px;\"> - Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals: completes tasks on time or notifies appropriate person with an alternate plan. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Initiative</span></strong><span style=\"font-size: 13px;\"> - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Integrity</span></strong><span style=\"font-size: 13px;\"> - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Planning/Organizing</span></strong><span style=\"font-size: 13px;\"> - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size: 13px;\">Customer/Resident Focus</span></strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Customer Focus</span></strong><span style=\"font-size: 13px;\"> - Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Confidentiality</span></strong><span style=\"font-size: 13px;\"> - Maintains confidentiality of sensitive information. </span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size: 13px;\">Decision Making </span></strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Judgment</span></strong><span style=\"font-size: 13px;\"> - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Problem Solving</span></strong><span style=\"font-size: 13px;\"> - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions. </span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size: 13px;\">Business Skills </span></strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Analytical/Reasoning</span></strong><span style=\"font-size: 13px;\"> - Synthesizes basic and varied information; collects and researches data; uses intuition and experience to complement data and make recommendations. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Communications</span></strong><span style=\"font-size: 13px;\"> - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Quality</span></strong><span style=\"font-size: 13px;\"> - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Quantity</span></strong><span style=\"font-size: 13px;\"> - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly. </span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size: 13px;\">Job Skills </span></strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Attendance/Punctuality</span></strong><span style=\"font-size: 13px;\"> - Is consistently at work and on time; ensures work responsibilities are covered when absent. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Continuous Learning</span></strong><span style=\"font-size: 13px;\"> - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Job Knowledge</span></strong><span style=\"font-size: 13px;\"> - Exhibits competency in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Use of Technology</span></strong><span style=\"font-size: 13px;\"> - Demonstrates required skills; adapts to new technologies; uses technology to increase productivity; keeps technical skills up to date. </span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong> </strong></span><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size: 13px;\">Teamwork </span></strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Conflict Resolution</span></strong><span style=\"font-size: 13px;\"> - Encourages open communication; confronts difficult situations; maintains objectivity; keeps emotions under control; uses interpersonal and negotiation skills to resolve conflicts. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Cooperation</span></strong><span style=\"font-size: 13px;\"> - Establishes and maintains effective relationships; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Teamwork</span></strong><span style=\"font-size: 13px;\"> - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-size: 13px;\">Collaborative Leadership</span></strong><span style=\"font-size: 13px;\"> - Builds relationships; handles conflict in a constructive manner; works with employees to resolve issues. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><strong><span style=\"font-family:;font-size:10.0pt;\">Achievement-Oriented Leadership</span></strong><span style=\"font-size: 13px;\"> - Identifies challenges and addresses them directly; sets an example. </span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:5.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><u><span style=\"font-size: 13px;\">PHYSICAL DEMANDS</span></u></strong></span><span style=\"font-size: 13px; font-family: arial, sans-serif;\"> </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-size: 13px; font-family: arial, sans-serif;\">While performing the duties of this position, the employee is <strong><em>frequently required</em></strong> (50 to 100% of the time) to: </span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Stand at the front desk.</span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Walk the community. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Bend, stoop, squat, or kneel to perform routine housekeeping duties such as picking up debris. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Climb stairs to access upper level units and interior units with multiple levels. May need to climb or work from a ladder. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Push or pull to move equipment, appliances, and open or close doors. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Reach above shoulders to perform routine maintenance repairs, stock, and remove equipment. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Grasp, grip, turn hands, and have finger dexterity to handle sharp objects, maintenance tools, open and close ladders, use telephone/pager/two-way radio. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Talk or hear when interacting with residents, management, or other visitors to the community, both in person and on the phone. </span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size: 13px;\">Lifting Requirements</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-size: 13px; font-family: arial, sans-serif;\">While performing the duties of this position, the employee is required to lift, move, and carry items such as mail, supplies, packages, ladders, cases of paper, soda, or water according to the following frequency: </span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Between 1-25 lbs.: Constant Need (50 to 100%) </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Between 25-75 lbs.: Occasional Need (1 to 33%) </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Between 75-150 lbs.: Rare Need (less than 1%) </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Over 150 lbs.: Rare Need (less than 1%) </span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-size: 13px; font-family: arial, sans-serif;\">Lifting and carrying weights exceeding 50 pounds is accomplished with assistance from one or more persons and using appropriate equipment such as carts. Personal protective equipment, such as a back brace, must be worn when needed. </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size: 13px;\">Vision Requirements </span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-size: 13px; font-family: arial, sans-serif;\">Specific vision abilities <strong>frequently required</strong> (50 to 100% of the time) by this job include close vision, color vision, depth perception, and ability to adjust focus to: </span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Observe cleanliness or maintenance issues throughout the community. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Complete forms, review reports, and enter data on the computer. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Observe areas needing attention or correction. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Read cautionary labels and respond to written instructions from management. </span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size: 13px;\">Speaking and Hearing Requirements</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-size: 13px; font-family: arial, sans-serif;\">Specific speaking and hearing abilities <strong>frequently required</strong> (50 to 100% of the time) by this job. </span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Verbally communicate via telephone and in person with staff, residents, vendors, etc., for the purpose of receiving information and or direction. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 10pt;\">Express or exchange ideas by means of the spoken word. </span></li><li style=\"margin: 0in 0in 10pt; line-height: 115%; font-size: 15px; font-family: arial, sans-serif;\"><span style=\"font-size: 13px;\">Ability to receive detailed information through oral communication. </span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:5.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><u><span style=\"font-size: 13px;\">SCHEDULE</span></u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-size: 13px; font-family: arial, sans-serif;\">May be scheduled for morning, afternoon, or evening shifts during the regular workweek and on weekends.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:5.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><u><span style=\"font-size: 13px;\">TRAVEL</span></u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-size: 13px; font-family: arial, sans-serif;\">Some travel may be required.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:5.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><u><span style=\"font-size: 13px;\">WORK ENVIRONMENT</span></u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-size: 13px; font-family: arial, sans-serif;\">The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, fax machines, and filing cabinets. The noise level in the work environment is usually quiet. </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:5.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong><u><span style=\"font-size: 13px;\">REASONABLE ACCOMMODATION</span></u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-size: 13px; font-family: arial, sans-serif;\">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The job duties, qualifications, work environment, and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span></p></div><p><br></p>\n",
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