Manager, Document Retrieval (32195)

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    "description": "<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Choice Legal&nbsp;</strong>is looking for a <strong>Manager, Document Retrieval</strong> to join our team onsite.</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">The primary objective of the <strong>Manager, Document Retrieval</strong> is to oversee the daily operational workflow ensuring all clients&rsquo; needs are handled timely, professionally, and according to legal requirements and company policies. The Manager, Document Retrieval will utilize detailed problem solving skills in order to provide improvement opportunities for all staff and summarize recommendations to the supervisory team for proper implementation.</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">The role will also monitor the development and progression of each department head and overall staff while reporting all developments directly to the Director of Operations. This will be accomplished by utilizing analytical skills and an understanding of expected order progression. In doing so, the Manager will be able to identify control weaknesses and address trending issues that may arise. This role will be critical to executive management in the ability to foresee or predict risks that can ultimately weaken the company to reach its monthly and/or annual revenue goals. &nbsp;&nbsp;</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">The schedule is<strong> Monday to Friday 8am-5pm or 9am-6pm.</strong><br />\n<br />\n<strong>ESSENTIAL JOB FUNCTIONS&nbsp;</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;&nbsp; &nbsp;Work with internal and external resources as needed to gain critical understanding of business operations and systems.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;&nbsp; &nbsp;Collaborate with department heads on strategic planning to better serve the company&rsquo;s corporate needs.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;&nbsp; &nbsp;Document business processes, training procedures and standard operating procedures.&nbsp;</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;&nbsp; &nbsp;Communicate process and/or procedural changes to department heads as dictated per business requirements.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;&nbsp; &nbsp;Prepare reports to support conclusions and provide possible resolutions/recommendations in accordance with company standards.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;&nbsp; &nbsp;Ensure compliance with applicable policies, procedures, and internal controls are being maintained. &nbsp;</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;&nbsp; &nbsp;Report monthly productivity numbers to the Director through accurate and consistent maintenance of company reporting systems and dashboards.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;&nbsp; &nbsp;Maintain quarterly reviews of staff and department heads to ensure applied changes are being complied with, and provide any necessary follow up reports of uncorrected problem areas.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;&nbsp; &nbsp;Assist in designing tools and models (Excel, PowerPoint, etc) that support and compliment the Operations&rsquo; Branch of organization, performance planning, and developmental processes.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;&nbsp; &nbsp; Attend and participate in management and/or cross-divisional meetings.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;&nbsp; &nbsp;Handle high level escalations involving reviewing data and identifying trends and opportunity.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;&nbsp; &nbsp;Perform all other duties as assigned.</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>ESSENTIAL MANAGERIAL RESPONSIBILITIES</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Carrying out all responsibilities in accordance with the company&rsquo;s standards, policies, and all applicable employment laws.</span></span></li>\n\t<li><span style=\"display:block; 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font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;&nbsp; &nbsp;Creating and implementing plan to meet department&rsquo;s goals and metrics based on workload and client needs.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;&nbsp; &nbsp;Communicating change effectively and supporting those affected by change.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;&nbsp; &nbsp;Managing insubordinate staff when warranted and initiating coaching or corrective actions as required and/or directed by upper management.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;&nbsp; &nbsp;Evaluating staff needs and performance, providing periodic feedback to staff and reporting any performance concerns and/or recommendations growth opportunities to management.&nbsp;</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;&nbsp; &nbsp;Actively participating and successfully conducting annual performance evaluations.</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n",
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    "qualifications": "<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Education and/or Experience &nbsp;</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\">High school graduate and/or GED equivalent or equivalent job experience (at least five years&rsquo; experience as a business or sales analyst and/or auditor). </span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\">Some college desirable but not required</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Prior work experience in a legal services environment, or insurance claims office.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Previous supervisory experience required.&nbsp;</span></span></li>\n</ul>\n\n<p><br />\n<span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\"><strong>QUALIFICATIONS &nbsp;</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\">Must demonstrate strong understanding of the organization&rsquo;s goals and objectives.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\">Must be knowledgeable with Discovery Laws and state Evidence Codes. &nbsp;</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\">Must have prior technical and/or professional experience managing complex projects simultaneously, in addition to experience in strategic planning.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\">Must have prior work experience in medical-billing, legal, or insurance claims office.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\">Must demonstrate self-motivation and self-direction.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\">Ability to absorb new ideas and concepts quickly.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\">Must demonstrate strong analytical and problem-solving abilities.&nbsp;</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\">Ability to learn, understand, and evaluate the needs of each client.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\">Ability to effectively prioritize and execute tasks in a high-pressure environment.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\">Must demonstrate understanding of the internal processes of medical facilities and med-legal terminology.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\">Must be able to multi-task and be able to adapt to change.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\">Must be proficient in multiple software programs, including but not limited to Microsoft Office, with the ability to navigate Excel (formulas, spreadsheet design, etc.).</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\">Must be a qualified typist with a minimum of 40 W.P.M.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\">Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.</span></span></li>\n</ul>\n\n<hr />\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\"><strong>About Us:</strong></span></span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\"><strong>Choice Legal</strong> is a successful, growing, medical records retrieval company in the Tampa Bay area. We work closely with attorneys to obtain records for legal purposes.</span></span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\"><strong>Equal Opportunity Employer - Minorities/Females/Disabled/Veterans</strong></span></span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:12px\"><strong><u>Choice Legal</u>&nbsp;offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.</strong></span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"color:#ffffff\">#LI-MB1</span></p>\n",
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