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HomeCompanies71062b3e 42e5 4d49 9893 Cc1b7eac5102 19000101 000001Guest Service Agent

Guest Service Agent

71062b3e 42e5 4d49 9893 Cc1b7eac5102 19000101 000001 · Homewood Suites Ballantyne Charlotte NC, Charlotte, NC, US, Charlotte, NC · Active · $16–$17 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company71062b3e 42e5 4d49 9893 Cc1b7eac5102 19000101 000001
TitleGuest Service Agent
Normalized title-
Department / team-
LocationHomewood Suites Ballantyne Charlotte NC, NC, United States
Work model-
Employment typeFull Time
Salary$16–$17 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2024-06-26 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 71062b3e 42e5 4d49 9893 Cc1b7eac5102 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Homewood Suites Ballantyne Charlotte NC.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company71062b3e 42e5 4d49 9893 Cc1b7eac5102 19000101 000001
Source213fec57-3c83-4c25-b02f-f8b7ce251963
ATS providerADP Workforce Now Recruiting

Description

Job Responsibilities The Guest Service Agent is responsible for front desk responsibilities at the hotel. This involves attending to guest needs and following standard operating procedures within the Property Management System. Other responsibilities include: Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay Audit and balance reports from the day shifts Schedule guest wake-up calls and reservations for the following day Verify that all shift work has been completed as outlined on shift checklist Respond to guest inquiries, concerns and complaints as needed Communicate to all departments as needed Answer phones and place reservations Balance cash drawers and record receipts Email shift report to all team members Benefits Family Focused Culture Development and Promotion Opportunities Competitive Pay Health, Vision, Dental and Supplemental Insurance Paid Vacation and Holiday Pay 401 k Uncapped Employee Referral Program About Tara and Uncompromised Hospitality Tara owns, develops, and manages all of its hotels. Our family’s business was started in 2003 with a single hotel. We still operate that hotel today along with many others including the one you are interested in working at. We believe this long-term ownership model aligns us with our Guests and our Team Members and helps us get closer to executing our mission. Our mission is to Deliver Uncompromised Hospitality . Recruiting, training and developing outstanding Team Members is the only way to do this. We believe that the hospitality industry is fundamentally about people. People are central to the success of our organization. That means that no matter your role or title, you have a role in the success of your hotel and ultimately the entire organization. Regardless of your position, a Guest Services Agent, a Room Attendant, or a Breakfast Server, we share the common mission of Delivering Uncompromised Hospitality . Our hotels need talented individuals to accomplish this mission. We also want our Team Members to be personally successful and it is our goal to help them develop as they progress in the hospitality industry. As a growing company we recognize the need for talented individuals and are always looking for those that show potential to grow along with us. Tara views its Team Members as being an integral part of the company. Their commitment to guest satisfaction and attention to detail is needed to ensure that we Deliver Uncompromised Hospitality .

Full job record

Job IDbe20ab073db10aa827127f080e3d5a5a73dcc8d3
Org IDe264f9bf-4f39-4caf-8937-6418952a97f4
Source ID213fec57-3c83-4c25-b02f-f8b7ce251963
Board ID213fec57-3c83-4c25-b02f-f8b7ce251963
Provideradp_workforcenow
Provider Job Key525064
TitleGuest Service Agent
Normalized Title
Statusactive
Activeyes
Location TextHomewood Suites Ballantyne Charlotte NC, Charlotte, NC, US, Charlotte, NC
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionNC
CityHomewood Suites Ballantyne Charlotte NC
Salary Raw16 To 16.50 (USD) Hourly
Salary Min16
Salary Max16.5
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=71062b3e-42e5-4d49-9893-cc1b7eac5102&ccId=19000101_000001&lang=en_US&type=JS&jobId=525064&jwId=9200701719593_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=71062b3e-42e5-4d49-9893-cc1b7eac5102&ccId=19000101_000001&lang=en_US&type=JS&jobId=525064&jwId=9200701719593_1
First Seen At2026-05-31 18:21:52Z
Last Seen At2026-06-06 12:58:03Z
Last Checked At2026-06-06 12:58:03Z
Last Changed At2026-06-06 12:58:03Z
Inactive At
Source Posted At2024-06-26 18:58:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=71062b3e-42e5-4d49-9893-cc1b7eac5102|19000101_000001/date=2026-06-06/2026-06-06T12-58-02-888Z-bb8515f8d2d2d64119366a52adc21e01e0528fc56c8871f0f2340d047f1a3a25.json
Event Fields
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Extensions
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