Home › Companies › 71062b3e 42e5 4d49 9893 Cc1b7eac5102 19000101 000001 › Guest Service Agent
Guest Service Agent
71062b3e 42e5 4d49 9893 Cc1b7eac5102 19000101 000001 · Homewood Suites Ballantyne Charlotte NC, Charlotte, NC, US, Charlotte, NC · Active · $16–$17 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 71062b3e 42e5 4d49 9893 Cc1b7eac5102 19000101 000001 |
| Title | Guest Service Agent |
| Normalized title | - |
| Department / team | - |
| Location | Homewood Suites Ballantyne Charlotte NC, NC, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $16–$17 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2024-06-26 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 71062b3e 42e5 4d49 9893 Cc1b7eac5102 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Homewood Suites Ballantyne Charlotte NC. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 71062b3e 42e5 4d49 9893 Cc1b7eac5102 19000101 000001 |
| Source | 213fec57-3c83-4c25-b02f-f8b7ce251963 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Job Responsibilities
The Guest Service Agent is responsible for front desk responsibilities at the hotel. This involves attending to guest needs and following standard operating procedures within the Property Management System. Other responsibilities include:
Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay Audit and balance reports from the day shifts Schedule guest wake-up calls and reservations for the following day Verify that all shift work has been completed as outlined on shift checklist Respond to guest inquiries, concerns and complaints as needed Communicate to all departments as needed Answer phones and place reservations Balance cash drawers and record receipts Email shift report to all team members Benefits
Family Focused Culture Development and Promotion Opportunities Competitive Pay Health, Vision, Dental and Supplemental Insurance Paid Vacation and Holiday Pay 401 k Uncapped Employee Referral Program
About Tara and Uncompromised Hospitality
Tara owns, develops, and manages all of its hotels. Our family’s business was started in 2003 with a single hotel. We still operate that hotel today along with many others including the one you are interested in working at. We believe this long-term ownership model aligns us with our Guests and our Team Members and helps us get closer to executing our mission. Our mission is to Deliver Uncompromised Hospitality . Recruiting, training and developing outstanding Team Members is the only way to do this.
We believe that the hospitality industry is fundamentally about people. People are central to the success of our organization. That means that no matter your role or title, you have a role in the success of your hotel and ultimately the entire organization. Regardless of your position, a Guest Services Agent, a Room Attendant, or a Breakfast Server, we share the common mission of Delivering Uncompromised Hospitality .
Our hotels need talented individuals to accomplish this mission. We also want our Team Members to be personally successful and it is our goal to help them develop as they progress in the hospitality industry. As a growing company we recognize the need for talented individuals and are always looking for those that show potential to grow along with us.
Tara views its Team Members as being an integral part of the company. Their commitment to guest satisfaction and attention to detail is needed to ensure that we Deliver Uncompromised Hospitality .
Full job record
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| Org ID | e264f9bf-4f39-4caf-8937-6418952a97f4 |
| Source ID | 213fec57-3c83-4c25-b02f-f8b7ce251963 |
| Board ID | 213fec57-3c83-4c25-b02f-f8b7ce251963 |
| Provider | adp_workforcenow |
| Provider Job Key | 525064 |
| Title | Guest Service Agent |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Homewood Suites Ballantyne Charlotte NC, Charlotte, NC, US, Charlotte, NC |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NC |
| City | Homewood Suites Ballantyne Charlotte NC |
| Salary Raw | 16 To 16.50 (USD) Hourly |
| Salary Min | 16 |
| Salary Max | 16.5 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=71062b3e-42e5-4d49-9893-cc1b7eac5102&ccId=19000101_000001&lang=en_US&type=JS&jobId=525064&jwId=9200701719593_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=71062b3e-42e5-4d49-9893-cc1b7eac5102&ccId=19000101_000001&lang=en_US&type=JS&jobId=525064&jwId=9200701719593_1 |
| First Seen At | 2026-05-31 18:21:52Z |
| Last Seen At | 2026-06-06 12:58:03Z |
| Last Checked At | 2026-06-06 12:58:03Z |
| Last Changed At | 2026-06-06 12:58:03Z |
| Inactive At | — |
| Source Posted At | 2024-06-26 18:58:00Z |
| Source Updated At | — |
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