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Operations Supervisor

Ridezum · Seattle, WA · On Site · Active · $102–$102 / year · Lever

Job facts

FieldValue
CompanyRidezum
TitleOperations Supervisor
Normalized title-
Department / teamSchool Bus Yard Operations / Seattle, WA
LocationSeattle, WA, United States
Work modelOn Site
Employment typeFull Time
Salary$102–$102 / year
Statusactive
ATS providerLever
Posted / first seen2026-06-01 / 2026-06-02
Changed / last seen2026-06-02 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Ridezum.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Lever.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Seattle.Open
Department jobsActive postings in School Bus Yard Operations.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyRidezum
Source9e941707-686a-47f9-b2ea-16ed07cdcc8e
ATS providerLever

Description

About Zūm: Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX  is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank. Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Responsibilities: The Operations Supervisor is responsible for the drivers, including oversight of; employee performance, attendance, policy enforcement and compliance Demonstrates and promotes a 100% commitment to providing the best possible experience for staff, drivers and our customers Collaborates with the Shop Manager to ensure fleet readiness Works in conjunction with the Safety Manager to spearhead a strong safety first culture for all employees Works with management to deliver on Key Performance Indicators Essential Functions: Engages with drivers during morning, midday, and afternoons to assist with routing issues, safety, and any other daily need Provide daily work direction, feedback, conduct performance coaching and issue corrective action to drivers as appropriate Perform ride-alongs with drivers to assist with on route issues, pickup/dropoff concerns, and overall driver experience Weekly/monthly audit of Netradyne cameras, including main 4-way camera functionality and gatekeeper camera functionality. Provide GM with timely reports of any malfunctioning cameras that include the bus and camera numbers Update necessary reports, tracking forms and spreadsheets for leadership to review Any additional duties required by the Operations team Where applicable, familiarity with CBA as the guideline for employee management Monitor and report routing efficiency issues throughout the operation day, escalate potential issues with late/delayed routes, missed PUs/DOs and any related incidents Assist drivers with scheduling and work assignments, tablet issues and basic payroll/administration needs Daily driver attendance monitoring and updates, up to and including notifications, tracking, and scheduling disciplinary meetings Coordinate a daily tablet inventory, including missing tablets, tablets needing repair, charging cords and daily disbursement Promptly investigating incidents involving drivers, students, staff and community. Prepare incident reports and attain driver statements Verification of daily fleet needs, up to and including buses available for routes, spare bus availability and preventative maintenance needs Audit DVIR process daily, including missing DVIRs from previous operational days and current day DVIR audits Complete daily/weekly inventory of required tools/items for operations. Include; STAR seats, securements straps, booster seats, safety vests, cleaning supplies, office supplies and other necessary items Requirements: High school diploma or GED, some advanced education preferred Minimum 2 years of transportation, operations, or leadership experience Experience in a union environment is highly recommended Microsoft office and Google Suite experience preferred Ability to lead others Ability to work in a high pressure, fast moving environment Strong written and verbal communication skills, interpersonal skills, decision making, and problem-solving ability Knowledge of state and federal regulations

Full job record

Job IDbe00bf4bf7b584dcca04d8253ee89f19efaeebee
Org ID29ba558c-b69a-4c14-acf6-72eefe14f6c9
Source ID9e941707-686a-47f9-b2ea-16ed07cdcc8e
Board ID9e941707-686a-47f9-b2ea-16ed07cdcc8e
Providerlever
Provider Job Key3eca763d-9215-4654-ab54-089d3d403a5d
TitleOperations Supervisor
Normalized Title
Statusactive
Activeyes
Location TextSeattle, WA
DepartmentSchool Bus Yard Operations
TeamSeattle, WA
Employment TypeFull-time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionWA
CitySeattle
Salary RawUSD 102-102 per-year-salary
Salary Min102
Salary Max102
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://jobs.lever.co/ridezum/3eca763d-9215-4654-ab54-089d3d403a5d
Apply URLhttps://jobs.lever.co/ridezum/3eca763d-9215-4654-ab54-089d3d403a5d/apply
First Seen At2026-06-02 10:44:24Z
Last Seen At2026-06-06 07:56:36Z
Last Checked At2026-06-06 07:56:36Z
Last Changed At2026-06-02 10:44:24Z
Inactive At
Source Posted At2026-06-01 21:41:54Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=lever/board=ridezum/date=2026-06-06/2026-06-06T07-56-35-567Z-da27aaf43d7088036bedeead52067ecb11dc3e92d5197c8e0dec572fafe0e662.json
Event Fields
{
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  "source_hash": "9ac35c18e2b4499576e92dc204de6c939713e6e3a4f559d08bd5bd4d831f8834",
  "last_changed_at": "2026-06-02T10:44:24.465Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Seattle, WA",
    "city": "Seattle",
    "region": "WA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 102,
  "salary_min": 102,
  "inferred_at": "2026-06-06T07:56:36.394Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Seattle, WA",
      "city": "Seattle",
      "region": "WA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
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  },
  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
{
  "lists": [
    {
      "text": "Responsibilities:",
      "content": "\n<li>The Operations Supervisor is responsible for the drivers, including oversight of; employee performance, attendance, policy enforcement and compliance</li>\n<li>Demonstrates and promotes a 100% commitment to providing the best possible experience for staff, drivers and our customers&nbsp;</li>\n<li>Collaborates with the Shop Manager to ensure fleet readiness</li>\n<li>Works in conjunction with the Safety Manager to spearhead a strong safety first culture for all employees</li>\n<li>Works with management to deliver on Key Performance Indicators&nbsp;</li>\n"
    },
    {
      "text": "Essential Functions:",
      "content": "\n<li>Engages with drivers during morning, midday, and afternoons to assist with routing issues, safety, and any other daily need</li>\n<li>Provide daily work direction, feedback, conduct performance coaching and issue corrective action to drivers as appropriate</li>\n<li>Perform ride-alongs with drivers to assist with on route issues, pickup/dropoff concerns, and overall driver experience</li>\n<li>Weekly/monthly audit of Netradyne cameras, including main 4-way camera functionality and gatekeeper camera functionality. Provide GM with timely reports of any malfunctioning cameras that include the bus and camera numbers</li>\n<li>Update necessary reports, tracking forms and spreadsheets for leadership to review</li>\n<li>Any additional duties required by the Operations team</li>\n<li>Where applicable, familiarity with CBA as the guideline for employee management Monitor and report routing efficiency issues throughout the operation day, escalate potential issues with late/delayed routes, missed PUs/DOs and any related incidents</li>\n<li>Assist drivers with scheduling and work assignments, tablet issues and basic payroll/administration needs</li>\n<li>Daily driver attendance monitoring and updates, up to and including notifications, tracking, and scheduling disciplinary meetings</li>\n<li>Coordinate a daily tablet inventory, including missing tablets, tablets needing repair, charging cords and daily disbursement</li>\n<li>Promptly investigating incidents involving drivers, students, staff and community. Prepare incident reports and attain driver statements</li>\n<li>Verification of daily fleet needs, up to and including buses available for routes, spare bus availability and preventative maintenance needs</li>\n<li>Audit DVIR process daily, including missing DVIRs from previous operational days and current day DVIR audits</li>\n<li>Complete daily/weekly inventory of required tools/items for operations. Include; STAR seats, securements straps, booster seats, safety vests, cleaning supplies, office supplies and other necessary items</li>\n\n<div>&nbsp;</div>"
    },
    {
      "text": "Requirements:",
      "content": "\n<li>High school diploma or GED, some advanced education preferred</li>\n<li>Minimum 2 years of transportation, operations, or leadership experience Experience in a union environment is highly recommended</li>\n<li>Microsoft office and Google Suite experience preferred&nbsp;</li>\n<li>Ability to lead others</li>\n<li>Ability to work in a high pressure, fast moving environment</li>\n<li>Strong written and verbal communication skills, interpersonal skills, decision making, and problem-solving ability&nbsp;</li>\n<li>Knowledge of state and federal regulations</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1780350114846,
  "updatedAt": null,
  "categories": {
    "team": "Seattle, WA",
    "location": "Seattle, WA",
    "commitment": "Full-time",
    "department": "School Bus Yard Operations",
    "allLocations": [
      "Seattle, WA"
    ]
  },
  "salaryRange": {
    "max": 102,
    "min": 102,
    "currency": "USD",
    "interval": "per-year-salary"
  },
  "workplaceType": "onsite"
}
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