Design Manager

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    "ExternalDescriptionStr": "<p><span>Byte by Yum! is building the world’s leading AI-driven platform for restaurant operations and digital ordering. Our products power Taco Bell, KFC, Pizza Hut, and The Habit Burger Grill across more than 55,000 restaurants worldwide.</span></p>\n<p><span>We are seeking a highly organized and forward-thinking Design Manager to lead a team of designers and strengthen the systems and structures that enable design excellence at scale. This role is critical to helping us bring order and clarity to complex, enterprise-grade systems—from point-of-sale to digital ordering to multi-brand operations platforms.</span></p>\n<p><span>As a Design Manager, you will guide and grow a team of designers, put in place scalable processes and frameworks, and ensure our design work is connected to both customer needs and Yum!’s business outcomes. You will also play a key role in building operational maturity for the design function, helping us move faster, work smarter, and deliver consistent, high-quality experiences across our global portfolio.</span></p>\n<p><span><strong><u>Key Responsibilities:</u></strong></span></p>\n<p><span><strong>Leadership &amp; Team Development:</strong></span></p>\n<ul>\n <li><span>Lead, coach, and mentor a team of designers working across enterprise and large-scale systems.</span></li>\n <li><span>Create clarity in roles, responsibilities, and expectations; hold the team accountable while enabling autonomy.</span></li>\n <li><span>Foster a culture of collaboration, accountability, and continuous improvement.</span></li>\n</ul>\n<p><span><strong>Design Operations &amp; Systems:</strong></span></p>\n<ul>\n <li><span>Implement systems, processes, and workflows that improve design efficiency, quality, and consistency across complex, multi-product environments.</span></li>\n <li><span>Partner with cross-functional leaders to forecast, plan, and allocate design resources across Yum!’s global portfolio.</span></li>\n <li><span>Drive continuous improvement in tools, documentation, and design practices to support scale and reliability.</span></li>\n</ul>\n<p><span><strong>Strategic Execution:</strong></span></p>\n<ul>\n <li><span>Translate customer and franchisee needs into actionable design priorities; ensure alignment across Product, Engineering, and Operations.</span></li>\n <li><span>Establish success metrics, monitor progress, and ensure design deliverables meet the needs of enterprise and operational users.</span></li>\n <li><span>Anticipate challenges, proactively solve problems, and create frameworks that scale with Yum!’s global growth.</span></li>\n</ul>\n<p><span><strong>Collaboration &amp; Influence:</strong></span></p>\n<ul>\n <li><span>Build strong relationships with partners in Product, Engineering, and Operations to align priorities and roadmaps.</span></li>\n <li><span>Advocate for design’s role in shaping enterprise product strategy, ensuring complex system design is human-centered and efficient.</span></li>\n <li><span>Represent the design team in leadership forums, providing clarity, structure, and operational visibility.</span></li>\n</ul>\n<p><span><strong><u>Required Qualifications:</u></strong></span></p>\n<ul>\n <li><span>Bachelor’s degree in Design, HCI, or related field; or equivalent practical experience.</span></li>\n <li><span>6–8+ years of experience in UX/UI design, with at least 2 years in a people-management role.</span></li>\n <li><span>Demonstrated experience leading design for enterprise systems, operational tools, or complex multi-platform environments.</span></li>\n <li><span>Strong organizational skills; proven ability to set up and run systems, structures, and processes that improve team efficiency.</span></li>\n <li><span>Proactive, forward-leaning mindset with the ability to anticipate needs and drive solutions independently.</span></li>\n <li><span>Excellent communication and collaboration skills; able to engage with partners at multiple levels of a global organization.</span></li>\n</ul>\n<p><span><strong><u>Preferred Qualifications:</u></strong></span></p>\n<ul>\n <li><span>Experience scaling design teams in large, distributed, or multi-brand environments.</span></li>\n <li><span>Familiarity with design systems and operational best practices for enterprise software.</span></li>\n <li><span>Master’s degree in Design, HCI, or related field.</span></li>\n</ul>\n<p><span><i>Salary Range:&nbsp;</i>$135,000 - $170,000 <i>annually + bonus eligibility.&nbsp;</i><strong>This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.</strong></span></p>",
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