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IT Support Technician

B2040fcf 2b30 4eda 8eac B3a6d6a49e5d 19000101 000001 · Pewaukee, Pewaukee, WI, US, Pewaukee, WI · Active · $26–$33 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyB2040fcf 2b30 4eda 8eac B3a6d6a49e5d 19000101 000001
TitleIT Support Technician
Normalized title-
Department / team-
LocationPewaukee, WI, United States
Work model-
Employment typeFull Time
Salary$26–$33 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-02 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from B2040fcf 2b30 4eda 8eac B3a6d6a49e5d 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Pewaukee.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyB2040fcf 2b30 4eda 8eac B3a6d6a49e5d 19000101 000001
Source068d97ba-efc6-4323-a026-0c1515085b5a
ATS providerADP Workforce Now Recruiting

Description

Job Requirements Summary – IT Support Technician We’re looking for a proactive, hands-on IT Support Technician with 2–5 years of real-world technical support experience in a fast-paced environment. This is not a script-driven role—you’ll be troubleshooting and resolving complex issues across desktops, laptops, printers (laser, thermal, label), mobile devices (iOS, Android, Zebra), networks, and enterprise systems. From either of our Utah locations, you will be working with an existing 4-person team, supporting tickets from any of our 55 locations. To succeed, you’ll need solid proficiency with Windows 11, Microsoft 365, Windows Server (2016/2019), Active Directory, Azure AD, VPNs, and core networking (DNS, DHCP, IP). Strong customer service skills, clear communication, and the ability to work independently without micromanagement are essential. A two-year technical degree (or current enrollment) in IT is required; certifications such as CompTIA A+, Network+, or ITIL are a plus. If you don’t bring both the technical expertise and the drive to take ownership until issues are resolved, this role won’t be the right fit. Key Requirements: Commitment to legendary customer service, 2 to 5 years of hands-on experience in a helpdesk or technical support role Proven ability to troubleshoot hardware, software, and network issues across PCs, laptops, mobile devices, printers, telephony systems, and other infrastructure Proficiency with Windows 11, Microsoft 365, and server environments (Windows Server 2016/2019) Familiarity with Active Directory, Azure AD, VPNs, ticketing systems, and basic networking (DNS, DHCP, IP addressing) Understanding of IT asset management, data security practices, and backup procedures Knowledge of complex multi-user systems and enterprise software applications Excellent communication, interpersonal, and customer service skills Strong organizational, time management, and problem-solving abilities Able to handle multiple high-priority issues in a fast-paced, team-oriented environment Eagerness to learn, take initiative, and work collaboratively without needing to be micromanaged Accountability Mindset Education and/or Experience: Two-year technical degree or student currently pursuing degree/certification in Information Technology at a technical school or university required. Certifications such as CompTIA A+, Network+, or ITIL are a plus Understanding of technology (such as, but not limited to): Networking Active Directory DNS VoIP Exchange Windows Server Environment Backup systems Experience in RDS Environment Preferred Exposure and/or experience to helpdesk environment and operations are preferred. Other Skills and Abilities : The requirements listed are representative of the knowledge, skills and/or abilities required. Ability to perform work requiring lifting and/or physical exertion may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Company Summary: Gustave A. Larson Company is the Midwest, Plains, and Mountain States leading wholesale distributor of Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) equipment, parts, and supplies. Our business philosophy is to focus on serving the needs of our customers, with a value-added, professional and enthusiastic attitude. Under the direction of the IT Infrastructure Manager, the Help Desk Technician will be responsible for providing support for multiple operational functions for the Information Technology Department ensuring the Company’s strategic goals and service needs are achieved.

Full job record

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Source ID068d97ba-efc6-4323-a026-0c1515085b5a
Board ID068d97ba-efc6-4323-a026-0c1515085b5a
Provideradp_workforcenow
Provider Job Key620807
TitleIT Support Technician
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Statusactive
Activeyes
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Department—
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Employment Typefull_time
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CountryUnited States
RegionWI
CityPewaukee
Salary Raw26.25 To 32.50 (USD) Hourly
Salary Min26.25
Salary Max32.5
Salary CurrencyUSD
Salary Periodhour
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First Seen At2026-05-31 18:09:17Z
Last Seen At2026-06-06 12:14:54Z
Last Checked At2026-06-06 12:14:54Z
Last Changed At2026-06-06 12:14:54Z
Inactive At—
Source Posted At2026-04-02 18:13:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;background-color: rgb(255, 255, 255);' id=\"isPasted\"><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-bottom:8.0pt;' id=\"isPasted\"><strong><u>Job Requirements Summary &ndash; IT Support Technician</u></strong></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-bottom:8.0pt;line-height:115%;'><span style='font-family:\"Aptos Narrow\",sans-serif;'>We&rsquo;re looking for a proactive, hands-on IT Support Technician with 2&ndash;5 years of real-world technical support experience in a fast-paced environment. This is not a script-driven role&mdash;you&rsquo;ll be troubleshooting and resolving complex issues across desktops, laptops, printers (laser, thermal, label), mobile devices (iOS, Android, Zebra), networks, and enterprise systems. From either of our Utah locations, you will be working with an existing 4-person team, supporting tickets from any of our 55 locations.&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-bottom:8.0pt;line-height:115%;'><span style='font-family:\"Aptos Narrow\",sans-serif;'>To succeed, you&rsquo;ll need solid proficiency with Windows 11, Microsoft 365, Windows Server (2016/2019), Active Directory, Azure AD, VPNs, and core networking (DNS, DHCP, IP). Strong customer service skills, clear communication, and the ability to work independently without micromanagement are essential. A two-year technical degree (or current enrollment) in IT is required; certifications such as CompTIA A+, Network+, or ITIL are a plus. <strong>If you don&rsquo;t bring both the technical expertise and the drive to take ownership until issues are resolved, this role won&rsquo;t be the right fit.</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><strong><u>Key Requirements:</u></strong></p><ul style=\"list-style-type: disc;\"><li><span style='font-family:\"Aptos Narrow\",sans-serif;'>Commitment to legendary customer service,&nbsp;</span></li><li><span style='font-family:\"Aptos Narrow\",sans-serif;'>2 to 5 years of hands-on experience in a helpdesk or technical support role</span></li><li><span style='font-family:\"Aptos Narrow\",sans-serif;'>Proven ability to troubleshoot hardware, software, and network issues across PCs, laptops, mobile devices, printers, telephony systems, and other infrastructure</span></li><li><span style='font-family:\"Aptos Narrow\",sans-serif;'>Proficiency with Windows 11, Microsoft 365, and server environments (Windows Server 2016/2019)</span></li><li><span style='font-family:\"Aptos Narrow\",sans-serif;'>Familiarity with Active Directory, Azure AD, VPNs, ticketing systems, and basic networking (DNS, DHCP, IP addressing)</span></li><li><span style='font-family:\"Aptos Narrow\",sans-serif;'>Understanding of IT asset management, data security practices, and backup procedures</span></li><li><span style='font-family:\"Aptos Narrow\",sans-serif;'>Knowledge of complex multi-user systems and enterprise software applications</span></li><li><span style='font-family:\"Aptos Narrow\",sans-serif;'>Excellent communication, interpersonal, and customer service skills</span></li><li><span style='font-family:\"Aptos Narrow\",sans-serif;'>Strong organizational, time management, and problem-solving abilities</span></li><li><span style='font-family:\"Aptos Narrow\",sans-serif;'>Able to handle multiple high-priority issues in a fast-paced, team-oriented environment</span></li><li><span style='font-family:\"Aptos Narrow\",sans-serif;'>Eagerness to learn, take initiative, and work collaboratively without needing to be micromanaged</span></li><li><span style='font-family:\"Aptos Narrow\",sans-serif;'>Accountability Mindset</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;text-indent:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-size:16px;\">&nbsp;</span></p><h1 style='margin-top:8.95pt;margin-right:0in;margin-bottom:0in;margin-left:5.0pt;font-size:15px;font-family:\"Arial\",sans-serif;text-decoration:underline;'><u>Education and/or Experience:</u></h1><ul style=\"list-style-type: disc;margin-left: 31px;\"><li><span style=\"font-size:13px;\">Two-year technical degree or student currently pursuing degree/certification in Information Technology at&nbsp;a technical school or university&nbsp;required.</span></li></ul><ul style=\"list-style-type: disc;\"><li><span style='font-family:\"Aptos Narrow\",sans-serif;'>Certifications such as CompTIA A+, Network+, or ITIL are a plus</span></li><li><span style=\"font-size:13px;\">Understanding of technology (such as, but not limited to):</span></li></ul><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" style=\"margin-left: 1in;border-collapse: collapse;border: none;width: 553px;\"><tbody><tr><td valign=\"top\" style=\"width: 45.5696%; padding: 0in 5.4pt; height: 65.3pt; vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"font-size:13px;\">Networking</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"font-size:13px;\">Active&nbsp;Directory</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"font-size:13px;\">DNS</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"font-size:13px;\">VoIP</span></li></ul></div></td><td valign=\"top\" style=\"width: 54.4304%; padding: 0in 5.4pt; height: 65.3pt; vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 50.2px;\"><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"font-size:13px;\">Exchange</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"font-size:13px;\">Windows Server&nbsp;Environment</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"font-size:13px;\">Backup systems</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"font-size:13px;\">Experience in RDS Environment Preferred</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.95pt;text-indent:-18.05pt;line-height:12.2pt;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"font-size:13px;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.95pt;text-indent:-18.05pt;line-height:12.2pt;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"font-size:13px;\">&nbsp;</span></p></td></tr></tbody></table><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"font-size:13px;\">Exposure and/or experience to helpdesk environment and operations are preferred.</span><br><br></li></ul><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:5.0pt;font-size:15px;font-family:\"Arial\",sans-serif;text-decoration:underline;'><u>Other Skills and Abilities</u><u><span style=\"font-size:16px;\">:</span></u></h1><p style='margin-top:0in;margin-right:.25pt;margin-bottom:.0001pt;margin-left:5.0pt;text-indent:0in;font-size:13px;font-family:\"Arial\",sans-serif;'>The requirements listed are representative of the knowledge, skills and/or abilities required. Ability to perform work requiring lifting and/or physical exertion may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p style='margin-top:0in;margin-right:.25pt;margin-bottom:.0001pt;margin-left:5.0pt;text-indent:0in;font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;</p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-left:5.0pt;'><strong><u><span style='font-family:\"Aptos Display\",sans-serif;'>Company Summary:</span></u></strong></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-left:5.05pt;'><strong><span style='font-family:\"Aptos Display\",sans-serif;'>&nbsp;</span></strong></p><p style='margin-top:.15pt;margin-right:0in;margin-bottom:.0001pt;margin-left:5.05pt;text-indent:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><span style='font-size:15px;font-family:\"Aptos Narrow\",sans-serif;'>Gustave A. Larson Company is the Midwest, Plains, and Mountain States leading wholesale distributor of Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) equipment, parts, and supplies. Our business philosophy is to focus on serving the needs of our customers, with a value-added, professional and enthusiastic attitude. Under the direction of the IT Infrastructure Manager, the Help Desk Technician will be responsible for providing support for multiple operational functions for the Information Technology Department ensuring the Company&rsquo;s strategic goals and service needs are achieved.</span></p></div></div></div></div></div></div></div></div></div></div>\n",
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          "shortName": "Pewaukee, Pewaukee, WI, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/620807?cid=b2040fcf-2b30-4eda-8eac-b3a6d6a49e5d&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 14882
  },
  "detail_errors": []
}
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GET https://api.bluedoor.sh/job-postings/v1/jobs/bd56a9a9c8b87e56215d4be6aeecd05091d420f8?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/92270bf0-e9cc-46c4-ba9e-192dfb443d0cJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/068d97ba-efc6-4323-a026-0c1515085b5aJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/bd56a9a9c8b87e56215d4be6aeecd05091d420f8/eventsJSON

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