Senior Principal, Product Engineering

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    "description_html": "<p style=\"margin-bottom:11px;text-align:center;\"><em><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"vertical-align:baseline;\">Are you ready to own the intersection of AI, product strategy, and engineering execution? Can you translate bold business ambitions into scalable, secure, high-performing technology and AI products, leading hands-on delivery while embedding AI-native practices that unlock speed, quality, and sustained innovation?</span></span></span></em><br><br><img alt=\"\" height=\"55\" src=\"https://assets.jazz.co/customers/customer_20160826201834_Z9T1OSNY4OSQO1OX/layout/20251030215128-image-20251030165128-4.jpeg\" width=\"285\"><br><span style=\"font-size:14px;\"><strong><span style=\"font-family:Arial, Helvetica, sans-serif;\">Come Join ReSource Pro!</span></strong></span></p><p style=\"margin-bottom:11px;\"><br><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"vertical-align:baseline;\"><b>Your Role...</b> </span><br>As a <strong>Senior Principal, Product Engineering</strong>, you will <span style=\"line-height:115%;\">bridge business strategy and engineering execution owning delivery outcomes for scalable, secure, and high-performing technology & AI products across 2-4 strategic initiatives. This role drives measurable improvements in velocity and cycle time by shaping product and engineering delivery through AI-native practices. Partnering closely with software engineering, architecture, data, and DevOps teams, the Senior Principal defines product requirements, prioritizes technical initiatives, and leads end-to-end delivery—ensuring technology investments are tightly aligned to business outcomes while enabling sustained innovation, operational efficiency, and measurable customer value.</span><br><br><span style=\"line-height:115%;\">This is a hybrid technical product leadership role that blends product ownership with hands-on execution to accelerate delivery, remove friction, and ensure initiatives ship with speed, quality, and impact across assigned product areas.</span><br><br>We hire the best because we believe great people create exceptional experiences. That's why we hire individuals who not only bring talent and passion, but who thrive in our unique culture and live out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.</span></span><br><br><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.</strong><br><br><span style=\"vertical-align:baseline;\"><b><span><span><span><span>In This Role, You Will...</span></span></span></span></b> </span></span></span></p><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Translate strategic objectives into well-defined epics, user stories, and technical acceptance criteria that enable autonomous, high-velocity engineering execution; </span></span></span></span></span><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Translate strategy into detailed epics, user stories, and technical acceptance criteria that guide engineering execution. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Partner with architects to ensure system designs meet performance, security, and compliance standards across environments.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Lead backlog prioritization to maintain velocity and technical quality.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Act as a hands-on, embedded technical product leader, stepping in where needed across discovery, design, delivery, and troubleshooting to unblock teams, accelerate progress, and ensure alignment across disciplines.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Directly contribute to execution when needed (e.g., prototypes/spikes, debugging, performance tuning, instrumentation/observability, automation/CI/CD improvements) to unblock delivery and accelerate outcomes.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Leverage data instrumentation, analytics, and observability tools to assess product health, performance, and ROI.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Contribute to DevOps practices, CI/CD optimization, and automation efforts to improve release reliability and deployment speed.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Establish cycle time, flow efficiency, and throughput as primary KPIs; accountable for demonstrable improvement across assigned product areas.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Model and institutionalize AI-native product and engineering practices, including AI-assisted discovery, design, coding, testing, and operations.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Influence prioritization, sequencing, and technical investment decisions to optimize flow, balancing feature delivery, platform health, and technical debt reduction to sustain long-term velocity gains.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Partner with software engineering, architecture, and infrastructure leaders to shape technical direction and operating models that remove friction, reduce cycle time, and enable predictable, high-throughput delivery.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Lead technical discovery and product design sessions, serving as subject matter expert (SME), converting complex business and operational needs into well-structured platform capabilities; </span></span></span></span></span><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Serve as the subject matter expert (SME) for assigned products, fully owning knowledge of functionality, architecture, dependencies, and integration points. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Own outcomes across 2-4 product areas by driving cross-team dependency alignment, surfacing tradeoffs, and ensuring initiatives ship to measurable impact.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Promote hands-on collaboration between Product, Engineering, and Service Delivery, fostering a culture of transparency, experimentation, and continuous learning.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Introduce and train teams on modern product management methodologies, emphasizing discovery-driven development and customer-centric design.</span></span></span></span></span></li></ul><div style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"vertical-align:baseline;\"><b>What You Need to be Successful…</b> </span></span></span></div><ul><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Bachelor's Degree in Computer Science, Product Development, Business, or related field</span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">15+ years of progressive experience with products, engineering, development, and project management</span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Experience working with C-Suite</span></span>; <span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Brand or product development management experience</span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Previous experience leading a team and/or cross-functional initiatives(direct or matrix leadership)</span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Experience using AI Coding for Production Application ( Vibe Coding) >1 year</span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><font face=\"Arial, Helvetica, sans-serif\"><span style=\"font-size:14px;\">Must be able to operate across the fu<span style=\"font-family:Arial, Helvetica, sans-serif;\">ll lifecycle: discovery </span></span></font><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span lang=\"zh-cn\"><span style=\"line-height:115%;\"><span style=\"color:#000000;\">→ </span></span></span>requirements <span lang=\"zh-cn\"><span style=\"line-height:115%;\"><span style=\"color:#000000;\">→ </span></span></span>delivery <span lang=\"zh-cn\"><span style=\"line-height:115%;\"><span style=\"color:#000000;\">→ </span></span></span>production operations, including hands-on troubleshooting and technical contribution when needed</span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Proven track record leading complex, highly technical product initiatives, involving APOs, microservices, data platforms, and cloud infrastructure</span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Demonstrates relentless curiosity</span><span lang=\"zh-cn\" style=\"font-family:SimSun;\">—</span><span style=\"font-family:Aptos, sans-serif;\">proactively dives into systems, data, and workflows to deeply understand how products operate, where friction exists, and what opportunities will most improve outcomes.</span></span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Comfortable operating in ambiguity and complexity, forming well-reasoned points of view and confidently providing recommendations grounded in technical insight, data, and business impact.</span></span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Excellent verbal, written, and presentation skills demonstrating an ability to \"tell a story</span></span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Knowledge / familiarity with BPO or insurance industry (preferred)</span></span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Strong entrepreneurial spirit; high energy level, sense of urgency, responsive, confident, thorough, not afraid to make decisions</span></span></span></span><br> </li></ul><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"vertical-align:baseline;\"><b>Your Benefits & Perks...</b></span></span></span><ul><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Generous PTO plan with paid holidays + floating holidays </span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">100% paid Employee Healthcare on Day 1 </span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Eligible for all medical, dental, and vision benefits on Day 1  </span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">401k with employer match, vested on Day 1 </span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Opportunity to work for a growing, global organization. </span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to engage with clients and internal partners to make an impact. </span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Organization-wide focus on growth and development </span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"vertical-align:baseline;\"> </span><br><span style=\"vertical-align:baseline;\"><span><span><span><span><span style=\"white-space:pre-wrap;\"><span><span><span><span><span><span><span><span><b>Your Compensation…</b></span></span></span></span></span></span></span> </span></span></span></span></span></span></span><br><span style=\"vertical-align:baseline;\"><span><span><span><span><span style=\"white-space:pre-wrap;\"><span><span><span><span><span><span><span><span>Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position, and the salary range for most locations for this role is <b> $145,899 - $247,039 annually. </b>The salary range may vary based on experience and on the specific geographic location in which the candidate resides.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong>Your Interview Process...</strong><br>To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom.<br>The standard interview process includes:</span></span></p><ol><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Behavioral interview with Talent Acquisition</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Online talent assessment</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Hiring Manager Interview with Chief Information Officer</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Stakeholder Interview with Senior Director, Software Engineering</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Stakeholder Interview Team Expert</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Business Case</span></span></li></ol><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">*Additional interview steps may be added depending on the position or if further evaluation is needed.<br><br>Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.</span></span></p><p><strong>About ReSource Pro:</strong></p>\n\n<p>Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.</p>\n\n<p><strong>Equal Employment Opportunity Policy</strong></p>\n\n<p>ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p>",
    "description_text": "Are you ready to own the intersection of AI, product strategy, and engineering execution? Can you translate bold business ambitions into scalable, secure, high-performing technology and AI products, leading hands-on delivery while embedding AI-native practices that unlock speed, quality, and sustained innovation?\n Come Join ReSource Pro!\n Your Role...\nAs a Senior Principal, Product Engineering , you will  bridge business strategy and engineering execution owning delivery outcomes for scalable, secure, and high-performing technology & AI products across 2-4 strategic initiatives. This role drives measurable improvements in velocity and cycle time by shaping product and engineering delivery through AI-native practices. Partnering closely with software engineering, architecture, data, and DevOps teams, the Senior Principal defines product requirements, prioritizes technical initiatives, and leads end-to-end delivery—ensuring technology investments are tightly aligned to business outcomes while enabling sustained innovation, operational efficiency, and measurable customer value.\n This is a hybrid technical product leadership role that blends product ownership with hands-on execution to accelerate delivery, remove friction, and ensure initiatives ship with speed, quality, and impact across assigned product areas.\nWe hire the best because we believe great people create exceptional experiences. That's why we hire individuals who not only bring talent and passion, but who thrive in our unique culture and live out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.\n All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.\n In This Role, You Will...\n Translate strategic objectives into well-defined epics, user stories, and technical acceptance criteria that enable autonomous, high-velocity engineering execution;  Translate strategy into detailed epics, user stories, and technical acceptance criteria that guide engineering execution.\n Partner with architects to ensure system designs meet performance, security, and compliance standards across environments.\n Lead backlog prioritization to maintain velocity and technical quality.\n Act as a hands-on, embedded technical product leader, stepping in where needed across discovery, design, delivery, and troubleshooting to unblock teams, accelerate progress, and ensure alignment across disciplines.\n Directly contribute to execution when needed (e.g., prototypes/spikes, debugging, performance tuning, instrumentation/observability, automation/CI/CD improvements) to unblock delivery and accelerate outcomes.\n Leverage data instrumentation, analytics, and observability tools to assess product health, performance, and ROI.\n Contribute to DevOps practices, CI/CD optimization, and automation efforts to improve release reliability and deployment speed.\n Establish cycle time, flow efficiency, and throughput as primary KPIs; accountable for demonstrable improvement across assigned product areas.\n Model and institutionalize AI-native product and engineering practices, including AI-assisted discovery, design, coding, testing, and operations.\n Influence prioritization, sequencing, and technical investment decisions to optimize flow, balancing feature delivery, platform health, and technical debt reduction to sustain long-term velocity gains.\n Partner with software engineering, architecture, and infrastructure leaders to shape technical direction and operating models that remove friction, reduce cycle time, and enable predictable, high-throughput delivery.\n Lead technical discovery and product design sessions, serving as subject matter expert (SME), converting complex business and operational needs into well-structured platform capabilities;  Serve as the subject matter expert (SME) for assigned products, fully owning knowledge of functionality, architecture, dependencies, and integration points.\n Own outcomes across 2-4 product areas by driving cross-team dependency alignment, surfacing tradeoffs, and ensuring initiatives ship to measurable impact.\n Promote hands-on collaboration between Product, Engineering, and Service Delivery, fostering a culture of transparency, experimentation, and continuous learning.\n Introduce and train teams on modern product management methodologies, emphasizing discovery-driven development and customer-centric design.\n What You Need to be Successful…\n Bachelor's Degree in Computer Science, Product Development, Business, or related field\n 15+ years of progressive experience with products, engineering, development, and project management\n Experience working with C-Suite ;  Brand or product development management experience\n Previous experience leading a team and/or cross-functional initiatives(direct or matrix leadership)\n Experience using AI Coding for Production Application ( Vibe Coding) >1 year\n Must be able to operate across the fu ll lifecycle: discovery →  requirements →  delivery →  production operations, including hands-on troubleshooting and technical contribution when needed\n Proven track record leading complex, highly technical product initiatives, involving APOs, microservices, data platforms, and cloud infrastructure\n Demonstrates relentless curiosity — proactively dives into systems, data, and workflows to deeply understand how products operate, where friction exists, and what opportunities will most improve outcomes.\n Comfortable operating in ambiguity and complexity, forming well-reasoned points of view and confidently providing recommendations grounded in technical insight, data, and business impact.\n Excellent verbal, written, and presentation skills demonstrating an ability to \"tell a story\n Knowledge / familiarity with BPO or insurance industry (preferred)\n Strong entrepreneurial spirit; high energy level, sense of urgency, responsive, confident, thorough, not afraid to make decisions\n Your Benefits & Perks... Generous PTO plan with paid holidays + floating holidays\n 100% paid Employee Healthcare on Day 1\n Eligible for all medical, dental, and vision benefits on Day 1\n 401k with employer match, vested on Day 1\n Opportunity to work for a growing, global organization.\n Ability to engage with clients and internal partners to make an impact.\n Organization-wide focus on growth and development\n Your Compensation…\n Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position, and the salary range for most locations for this role is $145,899 - $247,039 annually. The salary range may vary based on experience and on the specific geographic location in which the candidate resides.\n Your Interview Process...\nTo be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom.\nThe standard interview process includes:\n Behavioral interview with Talent Acquisition\n Online talent assessment\n Hiring Manager Interview with Chief Information Officer\n Stakeholder Interview with Senior Director, Software Engineering\n Stakeholder Interview Team Expert\n Business Case\n *Additional interview steps may be added depending on the position or if further evaluation is needed.\nDisclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.\n About ReSource Pro:\n Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.\n Equal Employment Opportunity Policy\n ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.",
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      "datePosted": "2026-04-17",
      "description": "<p style=\"margin-bottom:11px;text-align:center;\"><em><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"vertical-align:baseline;\">Are you ready to own the intersection of AI, product strategy, and engineering execution? Can you translate bold business ambitions into scalable, secure, high-performing technology and AI products, leading hands-on delivery while embedding AI-native practices that unlock speed, quality, and sustained innovation?</span></span></span></em><br><br><img alt=\"\" height=\"55\" src=\"https://assets.jazz.co/customers/customer_20160826201834_Z9T1OSNY4OSQO1OX/layout/20251030215128-image-20251030165128-4.jpeg\" width=\"285\"><br><span style=\"font-size:14px;\"><strong><span style=\"font-family:Arial, Helvetica, sans-serif;\">Come Join ReSource Pro!</span></strong></span></p><p style=\"margin-bottom:11px;\"><br><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"vertical-align:baseline;\"><b>Your Role...</b> </span><br>As a <strong>Senior Principal, Product Engineering</strong>, you will <span style=\"line-height:115%;\">bridge business strategy and engineering execution owning delivery outcomes for scalable, secure, and high-performing technology & AI products across 2-4 strategic initiatives. This role drives measurable improvements in velocity and cycle time by shaping product and engineering delivery through AI-native practices. Partnering closely with software engineering, architecture, data, and DevOps teams, the Senior Principal defines product requirements, prioritizes technical initiatives, and leads end-to-end delivery—ensuring technology investments are tightly aligned to business outcomes while enabling sustained innovation, operational efficiency, and measurable customer value.</span><br><br><span style=\"line-height:115%;\">This is a hybrid technical product leadership role that blends product ownership with hands-on execution to accelerate delivery, remove friction, and ensure initiatives ship with speed, quality, and impact across assigned product areas.</span><br><br>We hire the best because we believe great people create exceptional experiences. That's why we hire individuals who not only bring talent and passion, but who thrive in our unique culture and live out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.</span></span><br><br><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.</strong><br><br><span style=\"vertical-align:baseline;\"><b><span><span><span><span>In This Role, You Will...</span></span></span></span></b> </span></span></span></p><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Translate strategic objectives into well-defined epics, user stories, and technical acceptance criteria that enable autonomous, high-velocity engineering execution; </span></span></span></span></span><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Translate strategy into detailed epics, user stories, and technical acceptance criteria that guide engineering execution. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Partner with architects to ensure system designs meet performance, security, and compliance standards across environments.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Lead backlog prioritization to maintain velocity and technical quality.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Act as a hands-on, embedded technical product leader, stepping in where needed across discovery, design, delivery, and troubleshooting to unblock teams, accelerate progress, and ensure alignment across disciplines.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Directly contribute to execution when needed (e.g., prototypes/spikes, debugging, performance tuning, instrumentation/observability, automation/CI/CD improvements) to unblock delivery and accelerate outcomes.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Leverage data instrumentation, analytics, and observability tools to assess product health, performance, and ROI.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Contribute to DevOps practices, CI/CD optimization, and automation efforts to improve release reliability and deployment speed.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Establish cycle time, flow efficiency, and throughput as primary KPIs; accountable for demonstrable improvement across assigned product areas.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Model and institutionalize AI-native product and engineering practices, including AI-assisted discovery, design, coding, testing, and operations.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Influence prioritization, sequencing, and technical investment decisions to optimize flow, balancing feature delivery, platform health, and technical debt reduction to sustain long-term velocity gains.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Partner with software engineering, architecture, and infrastructure leaders to shape technical direction and operating models that remove friction, reduce cycle time, and enable predictable, high-throughput delivery.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Lead technical discovery and product design sessions, serving as subject matter expert (SME), converting complex business and operational needs into well-structured platform capabilities; </span></span></span></span></span><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Serve as the subject matter expert (SME) for assigned products, fully owning knowledge of functionality, architecture, dependencies, and integration points. </span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Own outcomes across 2-4 product areas by driving cross-team dependency alignment, surfacing tradeoffs, and ensuring initiatives ship to measurable impact.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Promote hands-on collaboration between Product, Engineering, and Service Delivery, fostering a culture of transparency, experimentation, and continuous learning.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Introduce and train teams on modern product management methodologies, emphasizing discovery-driven development and customer-centric design.</span></span></span></span></span></li></ul><div style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"vertical-align:baseline;\"><b>What You Need to be Successful…</b> </span></span></span></div><ul><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Bachelor's Degree in Computer Science, Product Development, Business, or related field</span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">15+ years of progressive experience with products, engineering, development, and project management</span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Experience working with C-Suite</span></span>; <span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Brand or product development management experience</span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Previous experience leading a team and/or cross-functional initiatives(direct or matrix leadership)</span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Experience using AI Coding for Production Application ( Vibe Coding) >1 year</span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><font face=\"Arial, Helvetica, sans-serif\"><span style=\"font-size:14px;\">Must be able to operate across the fu<span style=\"font-family:Arial, Helvetica, sans-serif;\">ll lifecycle: discovery </span></span></font><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span lang=\"zh-cn\"><span style=\"line-height:115%;\"><span style=\"color:#000000;\">→ </span></span></span>requirements <span lang=\"zh-cn\"><span style=\"line-height:115%;\"><span style=\"color:#000000;\">→ </span></span></span>delivery <span lang=\"zh-cn\"><span style=\"line-height:115%;\"><span style=\"color:#000000;\">→ </span></span></span>production operations, including hands-on troubleshooting and technical contribution when needed</span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Proven track record leading complex, highly technical product initiatives, involving APOs, microservices, data platforms, and cloud infrastructure</span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Demonstrates relentless curiosity</span><span lang=\"zh-cn\" style=\"font-family:SimSun;\">—</span><span style=\"font-family:Aptos, sans-serif;\">proactively dives into systems, data, and workflows to deeply understand how products operate, where friction exists, and what opportunities will most improve outcomes.</span></span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Comfortable operating in ambiguity and complexity, forming well-reasoned points of view and confidently providing recommendations grounded in technical insight, data, and business impact.</span></span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Excellent verbal, written, and presentation skills demonstrating an ability to \"tell a story</span></span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Knowledge / familiarity with BPO or insurance industry (preferred)</span></span></span></span></li><li class=\"paragraph\" style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">Strong entrepreneurial spirit; high energy level, sense of urgency, responsive, confident, thorough, not afraid to make decisions</span></span></span></span><br> </li></ul><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"vertical-align:baseline;\"><b>Your Benefits & Perks...</b></span></span></span><ul><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Generous PTO plan with paid holidays + floating holidays </span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">100% paid Employee Healthcare on Day 1 </span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Eligible for all medical, dental, and vision benefits on Day 1  </span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">401k with employer match, vested on Day 1 </span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Opportunity to work for a growing, global organization. </span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to engage with clients and internal partners to make an impact. </span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Organization-wide focus on growth and development </span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"vertical-align:baseline;\"> </span><br><span style=\"vertical-align:baseline;\"><span><span><span><span><span style=\"white-space:pre-wrap;\"><span><span><span><span><span><span><span><span><b>Your Compensation…</b></span></span></span></span></span></span></span> </span></span></span></span></span></span></span><br><span style=\"vertical-align:baseline;\"><span><span><span><span><span style=\"white-space:pre-wrap;\"><span><span><span><span><span><span><span><span>Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position, and the salary range for most locations for this role is <b> $145,899 - $247,039 annually. </b>The salary range may vary based on experience and on the specific geographic location in which the candidate resides.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong>Your Interview Process...</strong><br>To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom.<br>The standard interview process includes:</span></span></p><ol><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Behavioral interview with Talent Acquisition</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Online talent assessment</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Hiring Manager Interview with Chief Information Officer</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Stakeholder Interview with Senior Director, Software Engineering</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Stakeholder Interview Team Expert</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Business Case</span></span></li></ol><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">*Additional interview steps may be added depending on the position or if further evaluation is needed.<br><br>Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.</span></span></p><p><strong>About ReSource Pro:</strong></p>\n\n<p>Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.</p>\n\n<p><strong>Equal Employment Opportunity Policy</strong></p>\n\n<p>ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p>",
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