Operations Manager - Service & Support

{
  "content_hash": "042f55d666bb1360afb1586061c230989ed81d921b0f42862b2e8aec4cf837ce",
  "source_hash": "c22410e2a41eef95b17fce268e7f89a3b87a578623b3ebace13b8cca232d3133",
  "last_changed_at": "2026-06-19T12:38:44.870Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Marietta, OH, US, Marietta, OH",
    "city": "Marietta",
    "region": "OH",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-19T12:38:44.867Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Marietta, OH, US, Marietta, OH",
      "city": "Marietta",
      "region": "OH",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "detail": {
    "links": [],
    "itemID": "9203948645751_1",
    "postDate": "2026-01-09T16:18:00.000-05:00",
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-01-09T16:18Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-19T08:38Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "590532"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Management"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Operations Manager - Service & Support",
    "clientRequisitionID": "1304",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Marietta",
          "postalCode": "45750",
          "countrySubdivisionLevel1": {
            "codeValue": "OH"
          }
        },
        "nameCode": {
          "shortName": " Marietta, OH, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><div><div><div><div><div><div><div><p id=\"isPasted\"><strong>Join Our Team at Hi-Vac!</strong></p><p><br>Hi-Vac is seeking an experienced and proactive<strong>&nbsp;Operations</strong><strong>&nbsp;Manager - Service &amp; Support</strong> to lead our service operations in Marietta, Ohio. This role is essential to ensuring exceptional service delivery, operational excellence, and customer satisfaction. If you&#39;re a strong leader with a hands-on approach and a passion for team development and process improvement, we want to hear from you.</p><p><strong>What You&#39;ll Do:</strong></p><ul type=\"disc\"><li>Lead and manage the daily operations of the service department</li><li>Hire, train, schedule, and develop service technicians and support staff</li><li>Implement and refine service procedures, policies, and quality standards</li><li>Resolve customer issues and ensure top-tier service responsiveness</li><li>Track key service performance indicators and generate actionable reports</li><li>Collaborate with sales, engineering, and logistics teams to ensure seamless service delivery</li><li>Maintain service records, work orders, and customer communication logs</li><li>Ensure compliance with safety regulations and internal standards</li><li>Manage service budgets, resource allocation, and cost control</li><li>Foster a culture of teamwork, accountability, and continuous improvement</li></ul><p><strong>What We&#39;re Looking For:</strong></p><ul type=\"disc\"><li>Bachelor&rsquo;s degree in Business Administration, Engineering, or equivalent experience</li><li>5+ years in a service management or supervisory role</li><li>Proven leadership, coaching, and team-building skills</li><li>Strong problem-solving and decision-making abilities</li><li>Proficiency in service management systems, CRM tools, and Microsoft Office</li><li>Ability to analyze performance data and drive improvements</li></ul><p><strong>Preferred Qualifications:</strong></p><ul type=\"disc\"><li>Relevant industry certifications (e.g., ASE, HVAC-R, ITIL)</li><li>Experience with field service operations or customer-facing technical support</li><li>Background in managing distributed or remote service teams</li></ul><p><strong>Apply Today</strong><br>If you&rsquo;re ready to lead a high-performing service team and make an impact at Hi-Vac, apply now to join our mission of delivering best-in-class service across our operations.</p></div></div></div></div></div></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9203948645751_1",
    "postDate": "2026-01-09T16:18:00.000-05:00",
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-01-09T16:18Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-19T08:38Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "590532"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Management"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Operations Manager - Service & Support",
    "clientRequisitionID": "1304",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Marietta",
          "postalCode": "45750",
          "countrySubdivisionLevel1": {
            "codeValue": "OH"
          }
        },
        "nameCode": {
          "shortName": " Marietta, OH, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/590532?cid=128b54c4-25d1-4617-b6d8-819f33b73eb8&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 5195
  },
  "detail_errors": []
}