Desktop Support Analyst - Bilingual in French

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          "text": "<ul><li>Client is looking for talented and creative Support Analyst who will be working with one of the leading FinTech company in the US.</li><li>The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment.</li><li>The ideal candidate must possess excellent written and verbal communication skills with the ability and knowhow to collaborate effectively with domain experts and IT leadership team.</li><li>Candidates should speak and write both English and French.</li><li>The Support Analyst will provide support to End Users on a variety of computing issues.</li></ul>",
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          "text": "<ul><li>Diagnose, resolve, and follow-up on issues relating to various user computing issues</li><li>Provide technical support by phone, remote access, deskside, or site visits as required</li><li>New hire device setup/Imaging</li><li>Experience utilizing ticketing systems· Ensure tickets are accurately documented and resolved in accordance</li><li>Device inventory management· Position may require working extended hours or occasional night/weekend as required</li><li>Excellent communication skills both verbal and written</li><li>Ability to multi-task in a fast-paced environment</li><li>Office 365 Productivity Tools</li><li>VPN troubleshooting/connectivity</li><li>Mobile Device Support</li><li>Follow client Compliance standards</li></ul>",
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