Food & Beverage Manager

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    "city": "Indian Wells",
    "region": "CA",
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    "datePosted": "2026-04-30T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>Live the Island Life as a Food & Beverage Manager</strong></p>\n<p>Tommy Bahama is a lifestyle brand that invites our guests to relax, recharge, and experience a slice of paradise. At our resort, we deliver this through exceptional dining, elevated cocktails, and unforgettable event experiences. As the <strong>Food & Beverage</strong> <strong>Manager</strong>, you will lead our food & beverage outlets and event operations with a focus on service excellence, team development, and seamless execution—ensuring every guest enjoys a relaxed yet refined experience that embodies the spirit of the islands.</p>\n<p> </p>\n<p>Salary Range $70,000-$80,000 annual</p>\n<h2>Responsibilities</h2>\n<p><strong>Key Responsibilities:</strong></p>\n<p><strong>Leadership & Operations:</strong></p>\n<ul>\n <li>Oversee daily operations across the restaurant, bars, and resort event spaces</li>\n <li>Drive guest satisfaction through proactive service management, staff engagement, and hands-on floor presence</li>\n <li>Develop and implement service standards that reflect Tommy Bahama’s premium hospitality experience</li>\n <li>Collaborate with the culinary team to align food and beverage offerings with seasonal menus and resort concepts</li>\n <li>Ensure consistent and effective communication across front-of-house and back-of-house teams</li>\n</ul>\n<p><strong>Team Management & Training:</strong></p>\n<ul>\n <li>Recruit, train, and mentor staff to deliver attentive, polished, and friendly service</li>\n <li>Create staffing plans and manage schedules to meet fluctuating business needs</li>\n <li>Lead pre-shift meetings, conduct performance evaluations, and provide coaching for team development</li>\n <li>Foster a positive and inclusive team culture aligned with Tommy Bahama’s brand values</li>\n</ul>\n<p><strong>Events & Private Functions:</strong></p>\n<ul>\n <li>Manage and coordinate all aspects of on-property events—from intimate dinners to resort-wide functions</li>\n <li>Work with sales, catering, and marketing teams to plan and execute memorable guest events</li>\n <li>Oversee setup, breakdown, and event execution while maintaining brand standards and guest satisfaction</li>\n <li>Manage event budgets, contracts, and timelines to ensure operational efficiency</li>\n</ul>\n<p><strong>Financial & Administrative:</strong></p>\n<ul>\n <li>Monitor food & beverage budgets, labor costs, and inventory controls to ensure profitability</li>\n <li>Analyze sales and guest feedback to identify opportunities for improvement</li>\n <li>Ensure compliance with health, safety, and licensing regulations</li>\n <li>Manage vendor relationships and coordinate ordering of bar and service supplie</li>\n</ul>\n<p><strong>Additional Duties:</strong></p>\n<ul>\n <li>Maintains a commitment to customer service and guest satisfaction</li>\n <li>Leads and supervises the outlets team</li>\n <li>Ensures the physical atmosphere and cleanliness of the restaurant, including inspecting tabletops and side stations </li>\n <li>Take the initiative to develop and execute new promotions, events, etc. </li>\n <li>Responsible for daily report input and logbook entries</li>\n <li>Works with culinary to develop new food menus responsive of the local market</li>\n <li>Enforces high standards of hygiene and sanitation within the outlets</li>\n <li>Tracks payroll and revenue daily</li>\n <li>Ensure the security of monies, credit and financial transactions</li>\n <li>Establishes par levels for supplies and equipment </li>\n <li>Supervises the performance, attendance, attitudes, appearance and conduct of team</li>\n <li>Manages timely completion of performance appraisals</li>\n <li>Monitors time punches in Timesaver, ensuring accurate payroll for all staff</li>\n <li>Monitors and maintains the outlets’ systems and equipment to ensure their optimum performance</li>\n <li>Develop and implement controls for expense management</li>\n <li>Implement strategies to continually improve revenues</li>\n <li>Provides prompt follow-up to all guest concerns</li>\n <li>Assists the Director of Food & Beverage with the design and implementation of training programs</li>\n <li>Empowers team to exceed service standards</li>\n <li>Instills a calm, organized approach in all stressful situations</li>\n <li>Works with PS to recruit and hire staff</li>\n <li>Completes all proper new hire and termination paperwork</li>\n <li>Orders all necessary office supplies and ensures proper stocking levels</li>\n <li>Maintains a safe and pleasant work environment </li>\n <li>Ensures cleanliness of outlets’ storage rooms</li>\n <li>Promotes high team morale</li>\n <li>Recommend discipline and/or termination when appropriate of team members</li>\n <li>Takes a proactive approach to coaching and counseling</li>\n <li>Attends appropriate resort, division and department meetings</li>\n <li>Resolves guest issues promptly and with great care and effectiveness</li>\n <li>Maintains a strong knowledge of hospitality trends, especially food & beverage</li>\n <li>Provides general resort information for guests</li>\n <li>Utilizes labor management tools to schedule and control labor costs</li>\n <li>Offers warm and sincere welcome/farewell for all guests including use of guest name & good eye contact with each guest</li>\n <li>Interact with resort staff in a professional manner, assisting other departments with necessary information</li>\n <li>Up sells other resort services and amenities to guests</li>\n <li>Always maintains a professional demeanor and attitude </li>\n <li>Communicates all pertinent information to the outlets team</li>\n <li>Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious people). Reports all safety incidents to on-duty supervisor.</li>\n <li>Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver.</li>\n <li>Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised.</li>\n <li>Maintains a professional appearance. Follows grooming standards</li>\n <li>Remains alert, courteous and helpful to the guests and colleagues at all time</li>\n <li>Performs other duties as assigned</li>\n <li>Works as MOD as assigned.</li>\n <li>Assists in other departments as needed.</li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li>Must be able to read, write and speak English</li>\n <li>Must have excellent leadership skills</li>\n <li>Must be a positive example for staff</li>\n <li>Must be able to work well under pressure</li>\n <li>Must be able to accurately follow instructions, both verbally and written</li>\n <li>Must be highly detailed orientated</li>\n <li>Must have excellent computer skills</li>\n <li>Must have strong working knowledge of Microsoft Office programs</li>\n <li>Must be able to work in a fast paced environment </li>\n <li>Must have excellent listening skills </li>\n <li>Must possesses excellent communication skills</li>\n <li>Must be professional in appearance and demeanor</li>\n <li>Must always ensure a teamwork environment</li>\n <li>Ability to work a flexible schedule that may include evenings, weekends and holidays</li>\n <li>Must have the ability to deal effectively and interact well with the guests and associates </li>\n <li>Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner</li>\n <li>Must have a passion for creating an exceptional experience for all guests</li>\n</ul>\n<p><strong>Qualifications:</strong></p>\n<ul>\n <li>3+ years of management experience in a high-end restaurant, resort, or hospitality venue</li>\n <li>Strong understanding of bar and restaurant operations, event planning, and team leadership</li>\n <li>Proven success in managing multi-outlet or high-volume environments</li>\n <li>Excellent communication, organizational, and interpersonal skills</li>\n <li>Creative problem-solving and ability to adapt in a dynamic, guest-focused setting</li>\n <li>Proficiency in POS systems, event software, and basic financial reporting</li>\n <li>Certification in responsible alcohol service (e.g., RBS, ServSafe) preferred</li>\n <li>Riverside County Food Handler Certification preferred</li>\n <li>Ability to work flexible hours, including evenings, weekends, holidays, and during resort events</li>\n</ul>\n<p>#Miramonte</p>",
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