Mobile Notary Coordinator, Default Services- Loss Mitigation

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    "description": "<h2>Overview</h2>\n<p>Are you eager to unlock your ultimate career potential in a role focused on creating value for customers every day?  ServiceLink, the unsurpassed leader in the mortgage industry, seeks an action-oriented individual with superior attention to detail and accuracy to fill the position of Mobile Notary Coordinator.  The ideal candidate must possess excellent communication and problems-solving skills as well as a strong desire to provide customers with the highest level of satisfaction.  If you thrive in a fast paced environment and seek a career with a company committed to offering high quality learning initiatives and supporting employee goals, this is an exciting time to join and grow with ServiceLink. </p>\n<p> </p>\n<p><strong>Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.</strong></p>\n<p> </p>\n<p><strong>This is an in-office position at our Irvine, CA location. Reliable transportation is required. </strong></p>\n<p> </p>\n<p> </p>\n<p>A DAY IN THE LIFE</p>\n<p> </p>\n<p>In this role, you will…</p>\n<p> </p>\n<p>·          Place welcome calls to consumers, on behalf of our clients, with the intention of scheduling mobile notary signing appointments</p>\n<p>·          Monitor voice mail and Follow up on scheduling orders, as needed.</p>\n<p>·          Ensure company’s 24-hour-turn-around time commitment to client(s) is met by monitoring and prioritizing work-in-progress reports</p>\n<p>·          Handle a large pipeline of scheduling orders.</p>\n<p>·          Perform quality control check on executed documents</p>\n<p>·          Shipping executed documents back to our clients</p>\n<p> </p>\n<p> </p>\n<p>WHO YOU ARE</p>\n<p> </p>\n<p>You possess …</p>\n<p> </p>\n<p>·          Exceptional customer service skills</p>\n<p>·          A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.</p>\n<p>·          The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients.</p>\n<p>·          Excellent verbal and written communication skills.</p>\n<h2>Responsibilities</h2>\n<p>·          Enter scheduling appointments, as necessary</p>\n<p>·          Ensure company’s 24-hour-turn-around time commitment to client(s) is met by monitoring and prioritizing work-in-progress reports</p>\n<p>·          Confirm signing appointment completion via phone and/or email with notaries and customers.</p>\n<p>·          Perform QC checks on executed documents being returned from borrowers</p>\n<p>·          Shipping executed documents to client for countersignature</p>\n<p>·          Adhere to all company policies and procedures</p>\n<p>·          Meet minimum production goals and quality requirements as set by management</p>\n<p>·          Proficient in ServiceLink operating systems and internal search engines</p>\n<p>·          Perform all other duties as assigned</p>\n<h2>Qualifications</h2>\n<p>·          High School diploma or equivalent required.</p>\n<p>·          Detail oriented, efficient and organized.</p>\n<p>·          Exceptional customer service and phone etiquette skills.</p>\n<p> </p>",
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