Home › Companies › 6C1073B85A68AEDF43A712AFD9C64019 › System Support Specialist (51258)
System Support Specialist (51258)
6C1073B85A68AEDF43A712AFD9C64019 · Corporate - Valparaiso, IN 46383; 2401 Valley Drive, Valparaiso, IN, 46383, USA · Active · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 6C1073B85A68AEDF43A712AFD9C64019 |
| Title | System Support Specialist (51258) |
| Normalized title | - |
| Department / team | - |
| Location | Valparaiso, IN, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-05 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 6C1073B85A68AEDF43A712AFD9C64019. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Valparaiso. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 6C1073B85A68AEDF43A712AFD9C64019 |
| Source | 5b7040bb-b841-4559-8128-f4d1b541793c |
| ATS provider | Paycom ATS |
Description
Description
As a Support Team Specialist, you will provide support and troubleshooting for Help Desk calls and more complex issues, analyze information about these issues, and determine the best way to solve them. This position will work closely with the I.T. department and will report to the I.T. Manager.
JOB RESPONSIBILITIES:
Manages and resolves Issues including but not limited to Operating Systems, Applications, Laptops, Desktops, Printers, Networking and Phones.
Communicates and supports I.T. team and team lead regarding Help Tickets issues.
Prepares and deploys systems at various locations
Performs user creation/deletion/maintenance within various systems.
Documents and tracks fixes for knowledge base as they are discovered.
Researches, suggests, implements new technology.
Investigates system-related problems, identifies their source, and determines possible solutions.
Helps to maintain system schedule changes.
Works to ensure confidentiality regarding the information systems data user, patient, financial, etc.
All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH).
Performs other duties as assigned.
Qualifications
REQUIRED QUALIFICATIONS:
Education/Training
Associate Degree in the field of computer science or related field (not required but highly preferred)
Experience
At least 1-2 years of helpdesk/service desk, call center or network operations center experience
Previous experience in a healthcare environment (not required but highly preferred)
Skills/Job Requirements
Strong customer service skills
Strong organizational and time management skills
Proven ability to work well in a team environment
Excellent written and verbal communication skills
Ability to remain flexible and adaptable
Ability to work outside of normal business hours when required
Transportation and valid drivers license
Ability to follow HealthLinc policies and procedures
Technology Skills
Operate a multi-line phone system and other office equipment including printers, fax machines, etc.
Strong computer skills (Microsoft Office, Windows Active Directory, Help Desk software, online sources, etc.)
Proven experience troubleshooting computer hardware
Proven experience with Network Wiring and Hardware, Switches, APs, Firewalls (not required but highly preferred)
DIRECT SUPERVISION:
N/A
REQUIRED TRAINING:
All assigned Relias training
Full job record
| Job ID | bcd52da257a8572b486e84992ee730bb3ffd0b64 |
| Org ID | ec1ad310-808f-4445-b3ee-fa2eda7d0e2c |
| Source ID | 5b7040bb-b841-4559-8128-f4d1b541793c |
| Board ID | 5b7040bb-b841-4559-8128-f4d1b541793c |
| Provider | paycom |
| Provider Job Key | 165596 |
| Title | System Support Specialist (51258) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Corporate - Valparaiso, IN 46383; 2401 Valley Drive, Valparaiso, IN, 46383, USA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | IN |
| City | Valparaiso |
| Salary Raw | Description As a Support Team Specialist, you will provide support and troubleshooting for Help Desk calls and more complex issues, analyze information about these issues, and determine the best way to solve them. This position will work closely with the I.T. department and will report to the I.T. Manager. JOB RESPONSIBILITIES: Manages and resolves Issues including but not limited to Operating Systems, Applications, Laptops, Desktops, Printers, Networking and Phones. Communicates and supports I.T. team and team lead regarding Help Tickets issues. Prepares and deploys systems at various locations Performs user creation/deletion/maintenance within various systems. Documents and tracks fixes for knowledge base as they are discovered. Researches, suggests, implements new technology. Investigates system-related problems, identifies their source, and determines possible solutions. Helps to maintain system schedule changes. Works to ensure confidentiality regarding the information systems data user, patient, financial, etc. All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). Performs other duties as assigned. Qualifications REQUIRED QUALIFICATIONS: Education/Training Associate Degree in the field of computer science or related field (not required but highly preferred) Experience At least 1-2 years of helpdesk/service desk, call center or network operations center experience Previous experience in a healthcare environment (not required but highly preferred) Skills/Job Requirements Strong customer service skills Strong organizational and time management skills Proven ability to work well in a team environment Excellent written and verbal communication skills Ability to remain flexible and adaptable Ability to work outside of normal business hours when required Transportation and valid drivers license Ability to follow HealthLinc policies and procedures Technology Skills Operate a multi-line phone system and other office equipment including printers, fax machines, etc. Strong computer skills (Microsoft Office, Windows Active Directory, Help Desk software, online sources, etc.) Proven experience troubleshooting computer hardware Proven experience with Network Wiring and Hardware, Switches, APs, Firewalls (not required but highly preferred) DIRECT SUPERVISION: N/A REQUIRED TRAINING: All assigned Relias training |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=165596&clientkey=6C1073B85A68AEDF43A712AFD9C64019 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=165596&clientkey=6C1073B85A68AEDF43A712AFD9C64019 |
| First Seen At | 2026-05-31 19:06:22Z |
| Last Seen At | 2026-06-06 20:24:16Z |
| Last Checked At | 2026-06-06 20:24:16Z |
| Last Changed At | 2026-05-31 19:06:22Z |
| Inactive At | — |
| Source Posted At | 2026-05-05 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=6C1073B85A68AEDF43A712AFD9C64019/date=2026-06-06/2026-06-06T20-24-14-164Z-69976bc61e7d5bd597f82af5be4004f9a39cf7371d95e639786776bacf87c0c6.json |
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"qualifications": "<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>REQUIRED QUALIFICATIONS:</u></strong></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>Education/Training</u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Associate Degree in the field of computer science or related field (not required but highly preferred)</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>Experience</u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">At least 1-2 years of helpdesk/service desk, call center or network operations center experience</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Previous experience in a healthcare environment (not required but highly preferred)</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>Skills/Job Requirements</u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Strong customer service skills</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Strong organizational and time management skills</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Proven ability to work well in a team environment</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Excellent written and verbal communication skills</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to remain flexible and adaptable</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to work outside of normal business hours when required</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Transportation and valid drivers license</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to follow HealthLinc policies and procedures</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>Technology Skills</u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-size:11pt;\">Operate a multi-line phone system and other office equipment including printers, fax machines, etc.</span> </span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-size:11pt;\">Strong computer skills (Microsoft Office, Windows Active Directory, Help Desk software, online sources, etc.)</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Proven experience troubleshooting computer hardware</span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-size:11pt;\">Proven experience with Network Wiring and Hardware, Switches, APs, Firewalls (not required but highly preferred)</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>DIRECT SUPERVISION:</u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">N/A</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:.5in;margin-right:0in;\"> </p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>REQUIRED TRAINING:</u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">All assigned Relias training</span></span></li>\r\n</ul>",
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"date": "2025-05-05T14:23:49.000Z",
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"preview": {
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"jobTitle": "System Support Specialist (51258)",
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"locations": "Corporate - Valparaiso, IN 46383",
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"description": "As a Support Team Specialist, you will provide support and troubleshooting for Help Desk calls and more complex issues, analyze information about thes...",
"positionType": "Full Time"
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