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HomeCompaniesRecruiting Ultipro Com Nic1003 D93555cb 6498 E637 8827 342b0f2a5a29Manager, Customer Experience

Manager, Customer Experience

Recruiting Ultipro Com Nic1003 D93555cb 6498 E637 8827 342b0f2a5a29 · NJ-Woodcliff Lake, Woodcliff Lake, NJ, United States · Active · UKG Pro Recruiting / Ultimate

Job facts

FieldValue
CompanyRecruiting Ultipro Com Nic1003 D93555cb 6498 E637 8827 342b0f2a5a29
TitleManager, Customer Experience
Normalized title-
Department / teamManagers
LocationWoodcliff Lake, NJ, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerUKG Pro Recruiting / Ultimate
Posted / first seen2026-05-20 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Recruiting Ultipro Com Nic1003 D93555cb 6498 E637 8827 342b0f2a5a29.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through UKG Pro Recruiting / Ultimate.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Woodcliff Lake.Open
Department jobsActive postings in Managers.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyRecruiting Ultipro Com Nic1003 D93555cb 6498 E637 8827 342b0f2a5a29
Sourcea0584dd2-4d41-4690-a0b0-dd4d2974693c
ATS providerUKG Pro Recruiting / Ultimate

Description

The Manager of Customer Experience (CX) is responsible for leading the evolution of our Customer Care Team across a growing manufacturing and sales organization while building and fostering a highly engaged, collaborative, customer-centric team culture of operational excellence. This role will champion a data-driven approach to customer experience management, leveraging analytics and performance metrics to enhance service levels, improving scorecard performance, and identify opportunities for continuous improvement. As customer expectations increasingly center on supply chain visibility, responsiveness, and reliability, this leader will develop and execute process improvements and operational enhancements that strengthen customer partnerships and support evolving business requirements.

Full job record

Job IDbcc5469b57ddbae1a76470649c0af296e9d08016
Org ID9cc1e0ac-7240-45de-b6e1-b24924e0e1c9
Source IDa0584dd2-4d41-4690-a0b0-dd4d2974693c
Board IDa0584dd2-4d41-4690-a0b0-dd4d2974693c
Providerukg
Provider Job Key3f28f26f-ec41-4b3b-9f2b-e94c98454251
TitleManager, Customer Experience
Normalized Title
Statusactive
Activeyes
Location TextNJ-Woodcliff Lake, Woodcliff Lake, NJ, United States
DepartmentManagers
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionNJ
CityWoodcliff Lake
Salary RawThe Manager of Customer Experience (CX) is responsible for leading the evolution of our Customer Care Team across a growing manufacturing and sales organization while building and fostering a highly engaged, collaborative, customer-centric team culture of operational excellence. This role will champion a data-driven approach to customer experience management, leveraging analytics and performance metrics to enhance service levels, improving scorecard performance, and identify opportunities for continuous improvement. As customer expectations increasingly center on supply chain visibility, responsiveness, and reliability, this leader will develop and execute process improvements and operational enhancements that strengthen customer partnerships and support evolving business requirements.
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://recruiting.ultipro.com/NIC1003/JobBoard/d93555cb-6498-e637-8827-342b0f2a5a29/OpportunityDetail?opportunityId=3f28f26f-ec41-4b3b-9f2b-e94c98454251
Apply URLhttps://recruiting.ultipro.com/NIC1003/JobBoard/d93555cb-6498-e637-8827-342b0f2a5a29/OpportunityDetail?opportunityId=3f28f26f-ec41-4b3b-9f2b-e94c98454251
First Seen At2026-05-31 17:53:19Z
Last Seen At2026-06-06 10:13:48Z
Last Checked At2026-06-06 10:13:48Z
Last Changed At2026-05-31 17:53:19Z
Inactive At
Source Posted At2026-05-20 16:26:06Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=ukg/board=recruiting.ultipro.com|nic1003|d93555cb-6498-e637-8827-342b0f2a5a29/date=2026-06-06/2026-06-06T10-13-47-603Z-589d88877d7da5bf3e919ef8d83b579cef863e78ac07125fce39dd75efb98fe2.json
Event Fields
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  "source_hash": "8a4bf294ca5569a7d9ca922f3462437fa41980ff35665a7083d36c7aaf8e90c2",
  "last_changed_at": "2026-05-31T17:53:19.269Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "NJ-Woodcliff Lake, Woodcliff Lake, NJ, United States",
    "city": "Woodcliff Lake",
    "region": "NJ",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:13:48.637Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "NJ-Woodcliff Lake, Woodcliff Lake, NJ, United States",
      "city": "Woodcliff Lake",
      "region": "NJ",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "Id": "3f28f26f-ec41-4b3b-9f2b-e94c98454251",
  "Title": "Manager, Customer Experience",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "5abd1173-0e64-5cd6-9ab0-04ef33390f47",
      "Address": {
        "City": "Woodcliff Lake",
        "Line1": "400 Chestnut Ridge Rd",
        "Line2": null,
        "State": {
          "Code": "NJ",
          "Name": "New Jersey"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "07677"
      },
      "Coordinates": {
        "Latitude": 41.039596833538724,
        "Longitude": -74.07432902850364
      },
      "DisplayName": false,
      "LocalizedName": null,
      "SourceOfTruth": 1,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": "NJ-Woodcliff Lake"
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-05-20T16:26:06.752Z",
  "JobCategoryName": "Managers",
  "JobLocationType": 0,
  "OpportunityType": 0,
  "BriefDescription": "The Manager of Customer Experience (CX) is responsible for leading the evolution of our Customer Care Team across a growing manufacturing and sales organization while building and fostering a highly engaged, collaborative, customer-centric team culture of operational excellence. This role will champion a data-driven approach to customer experience management, leveraging analytics and performance metrics to enhance service levels, improving scorecard performance, and identify opportunities for continuous improvement. As customer expectations increasingly center on supply chain visibility, responsiveness, and reliability, this leader will develop and execute process improvements and operational enhancements that strengthen customer partnerships and support evolving business requirements.",
  "MatchedLocations": [],
  "RequisitionNumber": "MANAG006680"
}
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