Home › Companies › Recruiting Ultipro Com Nic1003 D93555cb 6498 E637 8827 342b0f2a5a29 › Manager, Customer Experience
Manager, Customer Experience
Recruiting Ultipro Com Nic1003 D93555cb 6498 E637 8827 342b0f2a5a29 · NJ-Woodcliff Lake, Woodcliff Lake, NJ, United States · Active · UKG Pro Recruiting / Ultimate
Job facts
| Field | Value |
|---|---|
| Company | Recruiting Ultipro Com Nic1003 D93555cb 6498 E637 8827 342b0f2a5a29 |
| Title | Manager, Customer Experience |
| Normalized title | - |
| Department / team | Managers |
| Location | Woodcliff Lake, NJ, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | UKG Pro Recruiting / Ultimate |
| Posted / first seen | 2026-05-20 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Recruiting Ultipro Com Nic1003 D93555cb 6498 E637 8827 342b0f2a5a29. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through UKG Pro Recruiting / Ultimate. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Woodcliff Lake. | Open |
| Department jobs | Active postings in Managers. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Recruiting Ultipro Com Nic1003 D93555cb 6498 E637 8827 342b0f2a5a29 |
| Source | a0584dd2-4d41-4690-a0b0-dd4d2974693c |
| ATS provider | UKG Pro Recruiting / Ultimate |
Description
The Manager of Customer Experience (CX) is responsible for leading the evolution of our Customer Care Team across a growing manufacturing and sales organization while building and fostering a highly engaged, collaborative, customer-centric team culture of operational excellence. This role will champion a data-driven approach to customer experience management, leveraging analytics and performance metrics to enhance service levels, improving scorecard performance, and identify opportunities for continuous improvement. As customer expectations increasingly center on supply chain visibility, responsiveness, and reliability, this leader will develop and execute process improvements and operational enhancements that strengthen customer partnerships and support evolving business requirements.
Full job record
| Job ID | bcc5469b57ddbae1a76470649c0af296e9d08016 |
| Org ID | 9cc1e0ac-7240-45de-b6e1-b24924e0e1c9 |
| Source ID | a0584dd2-4d41-4690-a0b0-dd4d2974693c |
| Board ID | a0584dd2-4d41-4690-a0b0-dd4d2974693c |
| Provider | ukg |
| Provider Job Key | 3f28f26f-ec41-4b3b-9f2b-e94c98454251 |
| Title | Manager, Customer Experience |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | NJ-Woodcliff Lake, Woodcliff Lake, NJ, United States |
| Department | Managers |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NJ |
| City | Woodcliff Lake |
| Salary Raw | The Manager of Customer Experience (CX) is responsible for leading the evolution of our Customer Care Team across a growing manufacturing and sales organization while building and fostering a highly engaged, collaborative, customer-centric team culture of operational excellence. This role will champion a data-driven approach to customer experience management, leveraging analytics and performance metrics to enhance service levels, improving scorecard performance, and identify opportunities for continuous improvement. As customer expectations increasingly center on supply chain visibility, responsiveness, and reliability, this leader will develop and execute process improvements and operational enhancements that strengthen customer partnerships and support evolving business requirements. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://recruiting.ultipro.com/NIC1003/JobBoard/d93555cb-6498-e637-8827-342b0f2a5a29/OpportunityDetail?opportunityId=3f28f26f-ec41-4b3b-9f2b-e94c98454251 |
| Apply URL | https://recruiting.ultipro.com/NIC1003/JobBoard/d93555cb-6498-e637-8827-342b0f2a5a29/OpportunityDetail?opportunityId=3f28f26f-ec41-4b3b-9f2b-e94c98454251 |
| First Seen At | 2026-05-31 17:53:19Z |
| Last Seen At | 2026-06-06 10:13:48Z |
| Last Checked At | 2026-06-06 10:13:48Z |
| Last Changed At | 2026-05-31 17:53:19Z |
| Inactive At | — |
| Source Posted At | 2026-05-20 16:26:06Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=ukg/board=recruiting.ultipro.com|nic1003|d93555cb-6498-e637-8827-342b0f2a5a29/date=2026-06-06/2026-06-06T10-13-47-603Z-589d88877d7da5bf3e919ef8d83b579cef863e78ac07125fce39dd75efb98fe2.json |
Event Fields
{
"content_hash": "6f2cc24e4120c32a981ba5c69873e04d85fa4673e003cb3296b2e77ea51aa9b8",
"source_hash": "8a4bf294ca5569a7d9ca922f3462437fa41980ff35665a7083d36c7aaf8e90c2",
"last_changed_at": "2026-05-31T17:53:19.269Z",
"active_status": "active"
}Parsed Structured
{
"language": "en",
"location": {
"raw": "NJ-Woodcliff Lake, Woodcliff Lake, NJ, United States",
"city": "Woodcliff Lake",
"region": "NJ",
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"salary_max": null,
"salary_min": null,
"inferred_at": "2026-06-06T10:13:48.637Z",
"launch_scope": {
"reason": "english_us_canada",
"included": true,
"language": "en",
"location": {
"raw": "NJ-Woodcliff Lake, Woodcliff Lake, NJ, United States",
"city": "Woodcliff Lake",
"region": "NJ",
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"countries": [
"United States"
]
},
"remote_policy": null,
"salary_period": null,
"workplace_type": null,
"salary_currency": null
}Extensions
{}Native Structured
{
"Id": "3f28f26f-ec41-4b3b-9f2b-e94c98454251",
"Title": "Manager, Customer Experience",
"Distance": null,
"Featured": false,
"FullTime": true,
"Locations": [
{
"Id": "5abd1173-0e64-5cd6-9ab0-04ef33390f47",
"Address": {
"City": "Woodcliff Lake",
"Line1": "400 Chestnut Ridge Rd",
"Line2": null,
"State": {
"Code": "NJ",
"Name": "New Jersey"
},
"Country": {
"Code": "USA",
"Name": "United States"
},
"PostalCode": "07677"
},
"Coordinates": {
"Latitude": 41.039596833538724,
"Longitude": -74.07432902850364
},
"DisplayName": false,
"LocalizedName": null,
"SourceOfTruth": 1,
"DisplayAddress": true,
"DisplayLocationId": false,
"DisplayDescription": false,
"LocalizedLocationId": null,
"DisplayStreetAddress": false,
"LocalizedDescription": "NJ-Woodcliff Lake"
}
],
"MatchScore": 1,
"PostedDate": "2026-05-20T16:26:06.752Z",
"JobCategoryName": "Managers",
"JobLocationType": 0,
"OpportunityType": 0,
"BriefDescription": "The Manager of Customer Experience (CX) is responsible for leading the evolution of our Customer Care Team across a growing manufacturing and sales organization while building and fostering a highly engaged, collaborative, customer-centric team culture of operational excellence. This role will champion a data-driven approach to customer experience management, leveraging analytics and performance metrics to enhance service levels, improving scorecard performance, and identify opportunities for continuous improvement. As customer expectations increasingly center on supply chain visibility, responsiveness, and reliability, this leader will develop and execute process improvements and operational enhancements that strengthen customer partnerships and support evolving business requirements.",
"MatchedLocations": [],
"RequisitionNumber": "MANAG006680"
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/bcc5469b57ddbae1a76470649c0af296e9d08016?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/9cc1e0ac-7240-45de-b6e1-b24924e0e1c9JSONGET https://api.bluedoor.sh/job-postings/v1/sources/a0584dd2-4d41-4690-a0b0-dd4d2974693cJSONGET https://api.bluedoor.sh/job-postings/v1/jobs/bcc5469b57ddbae1a76470649c0af296e9d08016/eventsJSON