Tier 1 Technical Support Representative (REMOTE IOWA)

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  "last_changed_at": "2026-05-31T17:53:00.710Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Remote - Cedar Rapids, Cedar Rapids, IA, United States",
    "city": "Cedar Rapids",
    "region": "IA",
    "country": "United States",
    "is_remote": true,
    "confidence": 0.8
  },
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  "inferred_at": "2026-06-06T10:11:59.271Z",
  "launch_scope": {
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    "included": true,
    "language": "en",
    "location": {
      "raw": "Remote - Cedar Rapids, Cedar Rapids, IA, United States",
      "city": "Cedar Rapids",
      "region": "IA",
      "country": "United States",
      "is_remote": true,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
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{
  "Id": "12adeeba-a29b-4678-8753-22bbfea6fecb",
  "Title": "Tier 1 Technical Support Representative (REMOTE IOWA)",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
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      "Id": "938eb07a-7d67-4450-98d0-c926bea37ae1",
      "Address": {
        "City": "Cedar Rapids",
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        "State": {
          "Code": "IA",
          "Name": "Iowa"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "52408"
      },
      "Coordinates": {
        "Latitude": 41.960896416332645,
        "Longitude": -91.72580151809433
      },
      "DisplayName": true,
      "LocalizedName": "Remote - Cedar Rapids",
      "SourceOfTruth": 0,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": null
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-05-05T14:34:34.65Z",
  "JobCategoryName": "Contact Center",
  "JobLocationType": null,
  "OpportunityType": 0,
  "BriefDescription": "Aureon Contact Center is looking for full-time Contact Center Agents to provide customer service, technical support, and helpdesk support to contact center customers with high quality, courteous and accurate problem-solving in a timely, efficient and professional manner. Previous call center experience is desirable, but not required.",
  "MatchedLocations": [],
  "RequisitionNumber": "TIER1001512"
}