Technical Product Manager- Remote

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    "description_html": "At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.<br><br>Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.<br><b>What We Do:</b><br><br>We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 33,000 clients. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 19 countries with about 5,500 employees, First Advantage performs over 93 million screens in over 200 countries and territories annually.<br><br><b>Who You Are: </b><br><br>You are self-motivated and ready to “roll up your sleeves.\" While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion.<br>As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.<br>An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new.<br>A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology.<br><br><u><strong>About Role:</strong></u><br>The Technical Business Analyst / Technical Product Manager, an IC role will support the development, enhancement, and maintenance of our suite of applications. This role sits at the intersection of business, technology, and user experience, and is ideal for someone who thrives in a fast-paced environment, enjoys problem solving, and is eager to grow within product management. You will partner with Product Managers, Engineering, QA and business stakeholders to translate business needs into actionable requirements, ensure quality, and contribute to the overall product strategy.<br><br><strong><u>What you will be doing :</u></strong><ul><li>Gather, analyze, and document business system requirements ensuring all user stories and acceptance criteria are clear, complete, and testable to both product and engineering.</li><li>Act as a liaison between business and technical teams by gathering feedback, managing expectations and clearly communicating updates, risks, and changes to stakeholders.</li><li>Support quality assurance and user acceptance testing by helping define test scenarios, validating outcomes against requirements, and ensuring defects are properly tracked and resolved.</li><li>Track product performance metrics by retrieving data, creating reports and analyzing the output to ensure we are meeting or exceeding targets established for the project.</li><li>Maintain and update comprehensive product documentation, including requirements, process flows, system interactions, and release notes, ensuring information is accurate, accessible, and aligns with the current system functionality and business processes.</li></ul><u><strong>What we're looking for:</strong></u><ul><li>Bachelor’s degree in business, information systems, or related field</li><li>2-5 years of experience in Product Management, Business Analysis, or related roles</li><li>Experience working in Agile environments (Scrum or Kanban)</li><li>Strong technical skills with the ability to effectively communicate ideas and collaborate with, as well as motivate, the development team</li><li>Comfort operating in ambiguity and balancing competing priorities</li><li>Fluent English speaker</li></ul><u><strong>Other Knowledge, Skills, Abilities or Certifications</strong></u><ul><li>Customer focused and have a passion for user experience and working with people</li><li>Understands both the technical and business sides of the product and is ultimately responsible for representing the end user’s needs</li><li>Highly analytical with strong organizational skills</li><li>Excellent written and verbal communication, and is comfortable presenting to leadership and key clients</li><li>Strong interpersonal, collaboration, relationship building skills</li><li>Align with our core business values –</li></ul>                  o Honor Honesty, Consistency, Responsibility: Do the right thing<br>                  o Cultivate an environment of dignity: Show respect for the individual<br>                  o Take an Outside-In approach: Put the client first<br>                  o Think out-of-the-box: Innovate and create<br>                  o Stay Team-Oriented: Collaborate and appreciate each other<ul><li>Flexible to work to ensure overlap with EST time zone.</li></ul><u><strong>Why Join Us at First Advantage?</strong></u><br>At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values — Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired — empowering team members to bring their best ideas forward, collaborate across departments, and make a real<br>impact.<br><br>First Advantage offers a variety of culture programs and benefits designed to enhance<br>employee experience and development.<ul><li>Employee Impact Groups</li><li>FA Cares volunteer opportunities</li><li>Mentorship Advantage Program</li><li>SOAR, award-winning manager development program</li></ul><b>Why First Advantage is Your Next Big Career Move</b><br><br>First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.<br><br><b>What Are You Waiting For? Apply Today! </b><br>You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!<br><br><b>EMPLOYEE BENEFITS – India Region:</b> <br>Most of the roles are enabled with the ability to work remotely with occasional business travel. <b>Hybrid working model </b><br>Comprehensive employee <b>Leave policy </b><br>Career progressions through I<b>nternal job opportunities </b>and <b>Global Talent mobility </b>programs <br><b>Career Development</b>: Mentoring Program, People Management Program, cross-functions training, soft skills training.<br>Continuous learning and development opportunities. <b>Upskilling and reskilling </b>opportunities mobilized through e-learning platforms<br>Training and Certification <b>reimbursement programs</b><br><b>Medical Insurance coverage</b> for employees and parental insurance benefits available. Calendarized Employee Wellness programs<br>Quarterly <b>Rewards and Recognition</b> program to recognize exemplary performance<br>Other<b> attractive allowances</b> – Weekend working, Holiday pay, Relocation assistance, Maternity bonus, Creche allowance & Other allowance etc. <br> <p>United States Equal Opportunity Employment:</p>\n\n<p>First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.</p>",
    "description_text": "At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.\nSay hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.\n What We Do:\nWe are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 33,000 clients. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 19 countries with about 5,500 employees, First Advantage performs over 93 million screens in over 200 countries and territories annually.\n Who You Are:\nYou are self-motivated and ready to “roll up your sleeves.\" While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion.\nAs a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.\nAn Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new.\nA lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology.\n About Role:\nThe Technical Business Analyst / Technical Product Manager, an IC role will support the development, enhancement, and maintenance of our suite of applications. This role sits at the intersection of business, technology, and user experience, and is ideal for someone who thrives in a fast-paced environment, enjoys problem solving, and is eager to grow within product management. You will partner with Product Managers, Engineering, QA and business stakeholders to translate business needs into actionable requirements, ensure quality, and contribute to the overall product strategy.\n What you will be doing : Gather, analyze, and document business system requirements ensuring all user stories and acceptance criteria are clear, complete, and testable to both product and engineering.\n Act as a liaison between business and technical teams by gathering feedback, managing expectations and clearly communicating updates, risks, and changes to stakeholders.\n Support quality assurance and user acceptance testing by helping define test scenarios, validating outcomes against requirements, and ensuring defects are properly tracked and resolved.\n Track product performance metrics by retrieving data, creating reports and analyzing the output to ensure we are meeting or exceeding targets established for the project.\n Maintain and update comprehensive product documentation, including requirements, process flows, system interactions, and release notes, ensuring information is accurate, accessible, and aligns with the current system functionality and business processes.\n What we're looking for: Bachelor’s degree in business, information systems, or related field\n 2-5 years of experience in Product Management, Business Analysis, or related roles\n Experience working in Agile environments (Scrum or Kanban)\n Strong technical skills with the ability to effectively communicate ideas and collaborate with, as well as motivate, the development team\n Comfort operating in ambiguity and balancing competing priorities\n Fluent English speaker\n Other Knowledge, Skills, Abilities or Certifications Customer focused and have a passion for user experience and working with people\n Understands both the technical and business sides of the product and is ultimately responsible for representing the end user’s needs\n Highly analytical with strong organizational skills\n Excellent written and verbal communication, and is comfortable presenting to leadership and key clients\n Strong interpersonal, collaboration, relationship building skills\n Align with our core business values –\n                   o Honor Honesty, Consistency, Responsibility: Do the right thing\n                  o Cultivate an environment of dignity: Show respect for the individual\n                  o Take an Outside-In approach: Put the client first\n                  o Think out-of-the-box: Innovate and create\n                  o Stay Team-Oriented: Collaborate and appreciate each other Flexible to work to ensure overlap with EST time zone.\n Why Join Us at First Advantage?\nAt First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values — Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired — empowering team members to bring their best ideas forward, collaborate across departments, and make a real\nimpact.\nFirst Advantage offers a variety of culture programs and benefits designed to enhance\nemployee experience and development. Employee Impact Groups\n FA Cares volunteer opportunities\n Mentorship Advantage Program\n SOAR, award-winning manager development program\n Why First Advantage is Your Next Big Career Move\nFirst Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.\n What Are You Waiting For? Apply Today!\nYou have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!\n EMPLOYEE BENEFITS – India Region:\nMost of the roles are enabled with the ability to work remotely with occasional business travel. Hybrid working model\nComprehensive employee Leave policy\nCareer progressions through I nternal job opportunities and Global Talent mobility programs\n Career Development : Mentoring Program, People Management Program, cross-functions training, soft skills training.\nContinuous learning and development opportunities. Upskilling and reskilling opportunities mobilized through e-learning platforms\nTraining and Certification reimbursement programs\n Medical Insurance coverage for employees and parental insurance benefits available. Calendarized Employee Wellness programs\nQuarterly Rewards and Recognition program to recognize exemplary performance\nOther attractive allowances – Weekend working, Holiday pay, Relocation assistance, Maternity bonus, Creche allowance & Other allowance etc.\n  United States Equal Opportunity Employment:\n First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.",
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      "description": "At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.<br><br>Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.<br><b>What We Do:</b><br><br>We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 33,000 clients. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 19 countries with about 5,500 employees, First Advantage performs over 93 million screens in over 200 countries and territories annually.<br><br><b>Who You Are: </b><br><br>You are self-motivated and ready to “roll up your sleeves.\" While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion.<br>As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.<br>An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new.<br>A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology.<br><br><u><strong>About Role:</strong></u><br>The Technical Business Analyst / Technical Product Manager, an IC role will support the development, enhancement, and maintenance of our suite of applications. This role sits at the intersection of business, technology, and user experience, and is ideal for someone who thrives in a fast-paced environment, enjoys problem solving, and is eager to grow within product management. You will partner with Product Managers, Engineering, QA and business stakeholders to translate business needs into actionable requirements, ensure quality, and contribute to the overall product strategy.<br><br><strong><u>What you will be doing :</u></strong><ul><li>Gather, analyze, and document business system requirements ensuring all user stories and acceptance criteria are clear, complete, and testable to both product and engineering.</li><li>Act as a liaison between business and technical teams by gathering feedback, managing expectations and clearly communicating updates, risks, and changes to stakeholders.</li><li>Support quality assurance and user acceptance testing by helping define test scenarios, validating outcomes against requirements, and ensuring defects are properly tracked and resolved.</li><li>Track product performance metrics by retrieving data, creating reports and analyzing the output to ensure we are meeting or exceeding targets established for the project.</li><li>Maintain and update comprehensive product documentation, including requirements, process flows, system interactions, and release notes, ensuring information is accurate, accessible, and aligns with the current system functionality and business processes.</li></ul><u><strong>What we're looking for:</strong></u><ul><li>Bachelor’s degree in business, information systems, or related field</li><li>2-5 years of experience in Product Management, Business Analysis, or related roles</li><li>Experience working in Agile environments (Scrum or Kanban)</li><li>Strong technical skills with the ability to effectively communicate ideas and collaborate with, as well as motivate, the development team</li><li>Comfort operating in ambiguity and balancing competing priorities</li><li>Fluent English speaker</li></ul><u><strong>Other Knowledge, Skills, Abilities or Certifications</strong></u><ul><li>Customer focused and have a passion for user experience and working with people</li><li>Understands both the technical and business sides of the product and is ultimately responsible for representing the end user’s needs</li><li>Highly analytical with strong organizational skills</li><li>Excellent written and verbal communication, and is comfortable presenting to leadership and key clients</li><li>Strong interpersonal, collaboration, relationship building skills</li><li>Align with our core business values –</li></ul>                  o Honor Honesty, Consistency, Responsibility: Do the right thing<br>                  o Cultivate an environment of dignity: Show respect for the individual<br>                  o Take an Outside-In approach: Put the client first<br>                  o Think out-of-the-box: Innovate and create<br>                  o Stay Team-Oriented: Collaborate and appreciate each other<ul><li>Flexible to work to ensure overlap with EST time zone.</li></ul><u><strong>Why Join Us at First Advantage?</strong></u><br>At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values — Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired — empowering team members to bring their best ideas forward, collaborate across departments, and make a real<br>impact.<br><br>First Advantage offers a variety of culture programs and benefits designed to enhance<br>employee experience and development.<ul><li>Employee Impact Groups</li><li>FA Cares volunteer opportunities</li><li>Mentorship Advantage Program</li><li>SOAR, award-winning manager development program</li></ul><b>Why First Advantage is Your Next Big Career Move</b><br><br>First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.<br><br><b>What Are You Waiting For? Apply Today! </b><br>You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!<br><br><b>EMPLOYEE BENEFITS – India Region:</b> <br>Most of the roles are enabled with the ability to work remotely with occasional business travel. <b>Hybrid working model </b><br>Comprehensive employee <b>Leave policy </b><br>Career progressions through I<b>nternal job opportunities </b>and <b>Global Talent mobility </b>programs <br><b>Career Development</b>: Mentoring Program, People Management Program, cross-functions training, soft skills training.<br>Continuous learning and development opportunities. <b>Upskilling and reskilling </b>opportunities mobilized through e-learning platforms<br>Training and Certification <b>reimbursement programs</b><br><b>Medical Insurance coverage</b> for employees and parental insurance benefits available. Calendarized Employee Wellness programs<br>Quarterly <b>Rewards and Recognition</b> program to recognize exemplary performance<br>Other<b> attractive allowances</b> – Weekend working, Holiday pay, Relocation assistance, Maternity bonus, Creche allowance & Other allowance etc. <br> <p>United States Equal Opportunity Employment:</p>\n\n<p>First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.</p>",
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