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Office Supervisor, Managed Operations

0e8532e9 75ee 4b04 867c 65e8e47a7169 19000101 000001 · 13896 - Colorado Springs, CO, Colorado Springs, CO, US, Colorado Springs, CO · Active · $18–$26 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company0e8532e9 75ee 4b04 867c 65e8e47a7169 19000101 000001
TitleOffice Supervisor, Managed Operations
Normalized title-
Department / team-
LocationCO, United States
Work model-
Employment typeTemporary
Salary$18–$26 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-21 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

Company0e8532e9 75ee 4b04 867c 65e8e47a7169 19000101 000001
Source73b8cd8f-2a48-4bde-9cf9-2f2758e496d1
ATS providerADP Workforce Now Recruiting

Description

Job Title: Office Supervisor Department/Business Unit: Managed Operations Reports to: Regional Leadership Status: Seasonal FLSA Status: Non-Exempt Job Summary The Office Supervisor is responsible for overseeing the daily operations of a single Liberty Tax office within the Managed Operations structure. This role provides leadership to office staff, ensures compliance with company procedures, drives operational performance, and delivers exceptional customer service. The Office Supervisor acts as a key liaison between the tax office and Regional Leadership. Responsibilities/Duties Office Management: Manage day-to-day operations of the office, ensuring effective workflow and a professional environment. Oversee staffing, scheduling, and supervision of office employees including Tax Preparers and administrative personnel. Monitor and report office performance metrics, addressing any operational issues. Customer Service : Ensure delivery of exceptional client service throughout the tax season. Serve as the main point of contact for client concerns, resolving issues quickly and professionally. Maintain a clean, welcoming office environment that promotes positive customer experience. Compliance and Accuracy: Ensure adherence to all company policies and procedures. Maintain compliance with federal, state, and local regulations applicable to tax operations. Monitor return preparation accuracy and assist staff with technical or compliance-related questions. Staff Leadership and Development: Lead recruitment and onboarding of seasonal staff. Provide training, coaching, and performance feedback to all office employees. Foster a collaborative, high-performing team culture. Marketing and Community Engagement: Execute local marketing strategies to promote office visibility and drive business growth. Participate in outreach initiatives to attract new clients and build brand awareness. Documentation and Reporting: Ensure completion and submission of daily operational reports. Maintain organized and accurate documentation for client files, employee schedules, and performance metrics. Qualifications Strong leadership and organizational skills. Ability to multitask and prioritize in a fast-paced environment. Excellent verbal and written communication abilities. Customer-focused mindset with strong interpersonal skills. Experience using Microsoft Office Suite and tax preparation software. Ability to work independently and manage staff performance effectively. Must have PTIN or eligible to receive Minimum 3 years previous tax preparation experience is preferred Education and Experience High school diploma or equivalent required; associate's degree or higher preferred. Minimum of 1-2 years of office management or supervisory experience. Prior tax preparation or financial services experience is a plus. Physical Requirements Position requires working at a desk or in an office environment for extended periods. May require occasional lifting of supplies up to 25 pounds. Position may also require standing and walking for short periods. Must be able to work evenings and weekends during peak season. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. While performing the duties of this job, the employee may be exposed to adverse weather conditions for small periods of time. Employee Acknowledgement This job description is not intended to be an exhaustive list of responsibilities, skills, duties, or requirements. Liberty Tax Service reserves the right to revise the functions of the job or to require that additional or different tasks be performed when business needs change. Liberty Tax Service is an equal opportunity employer.

Full job record

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Source ID73b8cd8f-2a48-4bde-9cf9-2f2758e496d1
Board ID73b8cd8f-2a48-4bde-9cf9-2f2758e496d1
Provideradp_workforcenow
Provider Job Key569469
TitleOffice Supervisor, Managed Operations
Normalized Title—
Statusactive
Activeyes
Location Text13896 - Colorado Springs, CO, Colorado Springs, CO, US, Colorado Springs, CO
Department—
Team—
Employment Typetemporary
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CountryUnited States
RegionCO
City—
Salary Raw17.50 To 25.50 (USD) Hourly
Salary Min17.5
Salary Max25.5
Salary CurrencyUSD
Salary Periodhour
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First Seen At2026-05-31 18:36:14Z
Last Seen At2026-06-06 11:20:01Z
Last Checked At2026-06-06 11:20:01Z
Last Changed At2026-06-06 11:20:01Z
Inactive At—
Source Posted At2026-05-21 01:55:00Z
Source Updated At—
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style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:2.85pt;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:2.85pt;'><strong>Customer Service</strong>:</p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size:13px;\">Ensure delivery of exceptional client service throughout the tax season.</span></li><li><span style=\"font-size:13px;\">Serve as the main point of contact for client concerns, resolving issues quickly and professionally.</span></li><li><span style=\"font-size:13px;\">Maintain a clean, welcoming office environment that promotes positive customer experience.</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:.05pt;margin-right:0in;margin-bottom:.0001pt;margin-left:2.85pt;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:.05pt;margin-right:0in;margin-bottom:.0001pt;margin-left:2.85pt;'><strong>Compliance and Accuracy:</strong></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size:13px;\">Ensure adherence to all company policies and procedures.</span></li><li><span style=\"font-size:13px;\">Maintain compliance with federal, state, and local regulations applicable to tax operations.</span></li><li><span style=\"font-size:13px;\">Monitor return preparation accuracy and assist staff with technical or compliance-related questions.</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:.05pt;margin-right:0in;margin-bottom:.0001pt;margin-left:2.85pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:.05pt;margin-right:0in;margin-bottom:.0001pt;margin-left:2.85pt;'><strong>Staff Leadership and Development:</strong></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size:13px;\">Lead recruitment and onboarding of seasonal staff.</span></li><li><span style=\"font-size:13px;\">Provide training, coaching, and performance feedback to all office employees.</span></li><li><span style=\"font-size:13px;\">Foster a collaborative, high-performing team culture.</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:2.85pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:2.85pt;'><strong>Marketing and Community Engagement:</strong></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size:13px;\">Execute local marketing strategies to promote office visibility and drive business growth.</span></li><li><span style=\"font-size:13px;\">Participate in outreach initiatives to attract new clients and build brand awareness.</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:2.85pt;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:2.85pt;'><strong>Documentation and Reporting:</strong></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size:13px;\">Ensure completion and submission of daily operational reports.</span></li><li><span style=\"font-size:13px;\">Maintain organized and accurate documentation for client files, employee schedules, and performance metrics.</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><strong>Qualifications</strong></p><ul style=\"list-style-type: disc;margin-left: 28.85px;\"><li><span style=\"font-size:13px;\">Strong leadership and organizational skills.</span></li><li><span style=\"font-size:13px;\">Ability to multitask and prioritize in a fast-paced environment.</span></li><li><span style=\"font-size:13px;\">Excellent verbal and written communication abilities.</span></li><li><span style=\"font-size:13px;\">Customer-focused mindset with strong interpersonal skills.</span></li><li><span style=\"font-size:13px;\">Experience using Microsoft Office Suite and tax preparation software.</span></li><li><span style=\"font-size:13px;\">Ability to work independently and manage staff performance effectively.</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Must have PTIN or eligible to receive</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Minimum 3 years previous tax preparation experience is preferred</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><strong>Education and Experience</strong></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size:13px;\">High school diploma or equivalent required; associate&#39;s degree or higher preferred.</span></li><li><span style=\"font-size:13px;\">Minimum of 1-2 years of office management or supervisory experience.</span></li><li><span style=\"font-size:13px;\">Prior tax preparation or financial services experience is a plus.</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:10.65pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:.05pt;margin-right:0in;margin-bottom:.0001pt;margin-left:2.85pt;'><strong>Physical Requirements</strong></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:0in;margin-right:2.7pt;margin-bottom:.0001pt;margin-left:2.85pt;text-align:justify;'>Position requires working at a desk or in an office environment for extended periods. May require occasional lifting of supplies up to 25 pounds. Position may also require standing and walking for short periods. Must be able to work evenings and weekends during peak season.</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:5.2pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:2.85pt;'><strong>Work Environment</strong></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:0in;margin-right:2.7pt;margin-bottom:.0001pt;margin-left:2.85pt;'>The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. While performing the duties of this job, the employee may be exposed to adverse weather conditions for small periods of time.</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:5.15pt;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-left:2.85pt;'><strong>Employee Acknowledgement</strong></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:0in;margin-right:2.7pt;margin-bottom:.0001pt;margin-left:2.85pt;text-align:justify;'>This job description is not intended to be an exhaustive list of responsibilities, skills, duties, or requirements. Liberty Tax Service reserves the right to revise the functions of the job or to require that additional or different tasks be performed when business needs change.</p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:5.15pt;'>&nbsp;</p><p><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Liberty Tax Service is an equal opportunity employer.</span></p></div></div></div>\n",
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          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Office Supervisor, Managed Operations",
    "clientRequisitionID": "9994",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Colorado Springs",
          "postalCode": "80904",
          "countrySubdivisionLevel1": {
            "codeValue": "CO"
          }
        },
        "nameCode": {
          "shortName": "13896 - Colorado Springs, CO, Colorado Springs, CO, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/569469?cid=0e8532e9-75ee-4b04-867c-65e8e47a7169&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 16082
  },
  "detail_errors": []
}
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GET https://api.bluedoor.sh/job-postings/v1/orgs/7431abd4-15d7-4b7b-84d4-76ac1ff836c4JSON
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