Auditor

{
  "content_hash": "f77f927e9db13b5d41842e9e0ab8e0861cc92212852fe01ac4519fbba8adb0b4",
  "source_hash": "dd7ec8cb64385468b4bfd562ff94febf322a1a50a58b913db19d447e54d11406",
  "last_changed_at": "2026-05-30T05:45:24.376Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Georgetown, n/a, 413741, Guyana",
    "city": "Georgetown",
    "region": "n/a",
    "country": null,
    "is_remote": true,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:17:38.774Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Georgetown, n/a, 413741, Guyana",
      "city": "Georgetown",
      "region": "n/a",
      "country": null,
      "is_remote": true,
      "confidence": 0.8
    },
    "countries": []
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "160",
    "isRemote": null,
    "location": {
      "city": "Georgetown",
      "state": "n/a"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18564",
    "locationType": "0",
    "jobOpeningName": "Auditor ",
    "departmentLabel": "Operations",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Georgetown",
      "state": "n/a",
      "postalCode": "413741",
      "addressCountry": "Guyana"
    },
    "datePosted": "2026-03-19",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"color: rgb(0, 32, 96); font-family: arial, helvetica, sans-serif; font-weight: bold\">NATURE AND <span style=\"font-size: 12pt\">SCOPE</span> OF JOB</span></p>\n<p><span><span style=\"color: rgb(0, 0, 0)\">Under general supervision, provide excellent service to the organization’s customers by staying on top of compliance standards and regulations and keeping carriers up-to-date and compliant through daily data validation, quality control, addressing and resolving inquiries, and problem-solving to reach the best possible outcome, keeping both customer satisfaction and the organization in mind.</span><br><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"color: rgb(52, 73, 94); font-weight: bold\">SHIFT DETAILS</span><br></span></p>\n<p><span><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif\">Mon-Fri 9-6 or 10-7 for DST Adjustment</span> <br></span></p>\n<p><span><br></span><br></p>\n<p><span style=\"color: rgb(52, 59, 94); font-weight: bold\"><span style=\"font-family: arial, helvetica, sans-serif\">TRAINING: </span></span><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-family: arial, helvetica, sans-serif\">Training and nesting will be on-site for 1–3 months, with the possibility of moving to remote based on performance.</span></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-weight: bold\">DESCRIPTION OF DUTIES</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Responds expediently to inquiries via email or phone to the team while maintaining a positive working relationship. Able to work with all materials and all audiences and can bridge the tech/non-technical gap when applicable.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Prioritizes and meets assigned deadlines, provides account information as requested, and escalates questions as appropriate.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Recognizes and acknowledges a problem and works with the appropriate team members on an effective resolution. </span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Communicates and coordinates areas of both compliance and non-compliance actionable items with FWS as necessary.  </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Enters all required information into systems to create and maintain records and ensure accuracy and timeliness. Prepares documents, inquiries, and correspondence as needed. </span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Accurately enters and processes data as provided to include the following:</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Maintain awareness of client-specific requirements as dictated by FWS.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Gather web access level information and documents from the FWS platform.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Data entry and validation.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Provide accurate and timely information regarding client statuses and compliance to FWS.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Recognize and correct inconsistencies in data and documents.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Recognize intricate details of the account/services and any concerns or opportunities.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Provide bi-weekly reports to FWS on critical file deficiencies.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Maintains confidentiality on all personally identifiable information (PII) and related matters.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Communicates and shares job knowledge with others and contributes to the team effort by accomplishing related results as needed.  </span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Understands and meets FWS service level agreements as outlined in the Master Service Agreement.</span></li>\n<li><span><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif\">Performs other duties as assigned or requested based on skill set.</span><br></span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"color: rgb(52, 73, 94); font-weight: bold\">MINIMUM QUALIFICATION REQUIREMENTS:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">5 successful passes or more at CSEC or equivalent. A diploma in a related field is preferred.<br></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">1-2 years’ customer service experience or related field</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Typing Speed &gt; 30 wpm and &gt; 95% Accuracy <br></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">English Assessment—'Higher 'Higher Intermediate and above</span></li>\n</ul>\n<p><span><br><span style=\"color: rgb(52, 73, 94); font-weight: bold\">AUDITOR </span></span><span style=\"color: rgb(52, 73, 94); font-weight: bold\">SKILLS:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Excellent verbal and written communication skills with a strong focus on delivering exceptional customer service.</span><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Collaboration skills along with being friendly, personable, and results-oriented.</span><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Proven ability to exercise discretion and sound independent judgment when handling sensitive or significant matters.</span><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Must be able to manage multiple tasks efficiently while maintaining a professional and approachable demeanor with a diverse range of customers.</span><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Well-versed in Microsoft Office Suite, with hands-on experience using Outlook 365, Word, and Excel to support daily administrative and operational tasks.</span><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Ability to learn, understand, and utilize the company and department systems. </span><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Demonstrates the ability to analyze complex situations, identify key issues, and develop effective solutions in a timely manner.</span><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\"> Adept at troubleshooting under pressure, collaborating with others to address obstacles, and implementing solutions that drive efficiency and results. </span></li>\n</ul>",
    "compensation": null,
    "departmentId": "18564",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Auditor ",
    "departmentLabel": "Operations",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://expressgroup.bamboohr.com/careers/160",
    "employmentStatusLabel": "Full-Time"
  }
}