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Maintenance Technician 2 (1104)
6B550BB8ACE01E86F3318AC2BA9C3371 · Illinois Office - Itasca, IL 60143; 945 W Hawthorn Dr, Itasca, IL, 60143, USA · Active · $32–$38 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 6B550BB8ACE01E86F3318AC2BA9C3371 |
| Title | Maintenance Technician 2 (1104) |
| Normalized title | - |
| Department / team | - |
| Location | Itasca, IL, United States |
| Work model | - |
| Employment type | - |
| Salary | $32–$38 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-04-22 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 6B550BB8ACE01E86F3318AC2BA9C3371. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Itasca. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 6B550BB8ACE01E86F3318AC2BA9C3371 |
| Source | bf9a8351-a2a1-4fda-939b-d7f446284d00 |
| ATS provider | Paycom ATS |
Description
Description
Maintenance Technician | Ripple Fiber
We are seeking a Maintenance Technician to join our growing team in the Illinois market.
About Ripple Fiber
At Ripple Fiber, we deliver more than high-speed internet. We’re creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America’s most innovative, industry-leading fiber internet company, and help shape the future.
We believe the biggest wave starts as a ripple.
About Our Culture
We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development.
About the Role
This role involves advanced troubleshooting of optical fiber networks, including FTTH XGS-PON systems, as well as WiFi optimization. You will be responsible for maintaining and repairing outside plant fiber optic infrastructure, spanning from Customer Premises Equipment (CPE) to Optical Line Terminals (OLT). Your work will be critical in delivering fast, reliable internet service to our customers.
Responsibilities:
Dive into maintaining and fixing OSP fiber optic systems (aerial, underground, handholes, splice enclosures) with expert guidance.
Learn to locate and repair fiber faults using cool tools like OTDR, power meters, and visual fault locators.
Perform routine inspections and preventive maintenance to keep our network running smoothly.
Splice, terminate, and test fiber optic cables.
Keep detailed records of work (splicing diagrams, OTDR traces, maintenance logs) to stay organized.
Audit fiber routes and update GIS/plant documentation to keep our systems up to date.
Diagnosing and fixing issues across XGS-PON networks (from CPE to OLT) through hands-on training.
Monitor bandwidth, spot congestion, and tackle signal issues to keep connections blazing fast.
Configuring, replacing, or reprovisioning ONT’s.
Troubleshoot WiFi issues (coverage, interference, device limits) using tools like WiFi analyzers, iPerf, and Ookla.
Learn to optimize routers, channels, and settings (2.4GHz, 5GHz, WiFi 6) to boost performance.
Solve customer speed complaints by testing throughput and finding bottlenecks (CPE, wiring, or OLT).
Educate customers on WiFi best practices to make their internet experience awesome.
Qualifications:
1-2 years of experience in any technical fieldwork (OSP/ISP or similar).
Basic knowledge of fiber networks or WiFi
Familiarity with tools like OTDR, fusion splicers, or bandwidth testers (or eagerness to learn them).
Curiosity about TCP/IP, IP addressing, and tools like NetSpot, iPerf, or Ookla.
Certifications (preferred but not required).
FOA Certified Fiber Optic Technician (CFOT) or similar.
OSHA or safety certifications for OSP work.
We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you’re passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you.
Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.
Full job record
| Job ID | bbb74e7c811c32a1d236888c658066f4fc01aa2f |
| Org ID | 00ed9d16-8a1f-4c91-8017-86eeee01d248 |
| Source ID | bf9a8351-a2a1-4fda-939b-d7f446284d00 |
| Board ID | bf9a8351-a2a1-4fda-939b-d7f446284d00 |
| Provider | paycom |
| Provider Job Key | 23697 |
| Title | Maintenance Technician 2 (1104) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Illinois Office - Itasca, IL 60143; 945 W Hawthorn Dr, Itasca, IL, 60143, USA |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | IL |
| City | Itasca |
| Salary Raw | $32.00 - $38.00 Hourly |
| Salary Min | 32 |
| Salary Max | 38 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=23697&clientkey=6B550BB8ACE01E86F3318AC2BA9C3371 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=23697&clientkey=6B550BB8ACE01E86F3318AC2BA9C3371 |
| First Seen At | 2026-05-31 19:07:29Z |
| Last Seen At | 2026-06-06 09:56:53Z |
| Last Checked At | 2026-06-06 09:56:53Z |
| Last Changed At | 2026-05-31 19:07:29Z |
| Inactive At | — |
| Source Posted At | 2026-04-22 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=6B550BB8ACE01E86F3318AC2BA9C3371/date=2026-06-06/2026-06-06T09-56-51-114Z-03bff2164a7026e66e0e2364c05ddbf719be3fc0d6d44d26db862852054bd933.json |
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"description": "<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Maintenance Technician | Ripple Fiber</b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"> </span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">We are seeking a Maintenance Technician to join our growing team in the Illinois market. </span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"> </span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>About Ripple Fiber</b> </span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"> </p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">At Ripple Fiber, we deliver more than high-speed internet. We’re creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America’s most innovative, industry-leading fiber internet company, and help shape the future. </span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"> </p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">We believe the biggest wave starts as a ripple. </span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"> </p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>About Our Culture</b> </span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"> </p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development. </span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"> </p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>About the Role</b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"> </p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">This role involves advanced troubleshooting of optical fiber networks, including FTTH XGS-PON systems, as well as WiFi optimization. You will be responsible for maintaining and repairing outside plant fiber optic infrastructure, spanning from Customer Premises Equipment (CPE) to Optical Line Terminals (OLT). Your work will be critical in delivering fast, reliable internet service to our customers.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"> </span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"> </p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Responsibilities:</b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"> </p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Dive into maintaining and fixing OSP fiber optic systems (aerial, underground, handholes, splice enclosures) with expert guidance.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Learn to locate and repair fiber faults using cool tools like OTDR, power meters, and visual fault locators.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Perform routine inspections and preventive maintenance to keep our network running smoothly.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Splice, terminate, and test fiber optic cables.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Keep detailed records of work (splicing diagrams, OTDR traces, maintenance logs) to stay organized.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Audit fiber routes and update GIS/plant documentation to keep our systems up to date.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Diagnosing and fixing issues across XGS-PON networks (from CPE to OLT) through hands-on training.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Monitor bandwidth, spot congestion, and tackle signal issues to keep connections blazing fast.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Configuring, replacing, or reprovisioning ONT’s.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Troubleshoot WiFi issues (coverage, interference, device limits) using tools like WiFi analyzers, iPerf, and Ookla.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Learn to optimize routers, channels, and settings (2.4GHz, 5GHz, WiFi 6) to boost performance.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Solve customer speed complaints by testing throughput and finding bottlenecks (CPE, wiring, or OLT).</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Educate customers on WiFi best practices to make their internet experience awesome.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"> </span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Qualifications:</b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"> </p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">1-2 years of experience in any technical fieldwork (OSP/ISP or similar).</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Basic knowledge of fiber networks or WiFi </span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Familiarity with tools like OTDR, fusion splicers, or bandwidth testers (or eagerness to learn them).</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Curiosity about TCP/IP, IP addressing, and tools like NetSpot, iPerf, or Ookla.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Certifications (preferred but not required).</span></span></span></span></li>\r\n</ul>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">FOA Certified Fiber Optic Technician (CFOT) or similar.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">OSHA or safety certifications for OSP work.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"> </p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you’re passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you. </span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"> </span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><i>Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.</i></span></span></span></p>\r\n",
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We’re creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America’s most innovative, industry-leading fiber internet company, and help shape the future. \\r\\n\\r\\n \\r\\n\\r\\nWe believe the biggest wave starts as a ripple. \\r\\n\\r\\n \\r\\n\\r\\nAbout Our Culture \\r\\n\\r\\n \\r\\n\\r\\nWe are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development. \\r\\n\\r\\n \\r\\n\\r\\nAbout the Role\\r\\n\\r\\n \\r\\n\\r\\nThis role involves advanced troubleshooting of optical fiber networks, including FTTH XGS-PON systems, as well as WiFi optimization. You will be responsible for maintaining and repairing outside plant fiber optic infrastructure, spanning from Customer Premises Equipment (CPE) to Optical Line Terminals (OLT). Your work will be critical in delivering fast, reliable internet service to our customers.\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\nResponsibilities:\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\tDive into maintaining and fixing OSP fiber optic systems (aerial, underground, handholes, splice enclosures) with expert guidance.\\r\\n\\tLearn to locate and repair fiber faults using cool tools like OTDR, power meters, and visual fault locators.\\r\\n\\tPerform routine inspections and preventive maintenance to keep our network running smoothly.\\r\\n\\tSplice, terminate, and test fiber optic cables.\\r\\n\\tKeep detailed records of work (splicing diagrams, OTDR traces, maintenance logs) to stay organized.\\r\\n\\tAudit fiber routes and update GIS/plant documentation to keep our systems up to date.\\r\\n\\tDiagnosing and fixing issues across XGS-PON networks (from CPE to OLT) through hands-on training.\\r\\n\\tMonitor bandwidth, spot congestion, and tackle signal issues to keep connections blazing fast.\\r\\n\\tConfiguring, replacing, or reprovisioning ONT’s.\\r\\n\\tTroubleshoot WiFi issues (coverage, interference, device limits) using tools like WiFi analyzers, iPerf, and Ookla.\\r\\n\\tLearn to optimize routers, channels, and settings (2.4GHz, 5GHz, WiFi 6) to boost performance.\\r\\n\\tSolve customer speed complaints by testing throughput and finding bottlenecks (CPE, wiring, or OLT).\\r\\n\\tEducate customers on WiFi best practices to make their internet experience awesome.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nQualifications:\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\t1-2 years of experience in any technical fieldwork (OSP/ISP or similar).\\r\\n\\tBasic knowledge of fiber networks or WiFi \\r\\n\\tFamiliarity with tools like OTDR, fusion splicers, or bandwidth testers (or eagerness to learn them).\\r\\n\\tCuriosity about TCP/IP, IP addressing, and tools like NetSpot, iPerf, or Ookla.\\r\\n\\tCertifications (preferred but not required).\\r\\n\\r\\n\\r\\n\\r\\n\\tFOA Certified Fiber Optic Technician (CFOT) or similar.\\r\\n\\tOSHA or safety certifications for OSP work.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nWe offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you’re passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you. \\r\\n\\r\\n \\r\\n\\r\\nRipple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.\\r\\nQualifications\",\"responsibilities\":\"Maintenance Technician | Ripple Fiber\\r\\n\\r\\n \\r\\n\\r\\nWe are seeking a Maintenance Technician to join our growing team in the Illinois market. \\r\\n\\r\\n \\r\\n\\r\\nAbout Ripple Fiber \\r\\n\\r\\n \\r\\n\\r\\nAt Ripple Fiber, we deliver more than high-speed internet. We’re creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America’s most innovative, industry-leading fiber internet company, and help shape the future. \\r\\n\\r\\n \\r\\n\\r\\nWe believe the biggest wave starts as a ripple. \\r\\n\\r\\n \\r\\n\\r\\nAbout Our Culture \\r\\n\\r\\n \\r\\n\\r\\nWe are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development. \\r\\n\\r\\n \\r\\n\\r\\nAbout the Role\\r\\n\\r\\n \\r\\n\\r\\nThis role involves advanced troubleshooting of optical fiber networks, including FTTH XGS-PON systems, as well as WiFi optimization. You will be responsible for maintaining and repairing outside plant fiber optic infrastructure, spanning from Customer Premises Equipment (CPE) to Optical Line Terminals (OLT). Your work will be critical in delivering fast, reliable internet service to our customers.\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\nResponsibilities:\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\tDive into maintaining and fixing OSP fiber optic systems (aerial, underground, handholes, splice enclosures) with expert guidance.\\r\\n\\tLearn to locate and repair fiber faults using cool tools like OTDR, power meters, and visual fault locators.\\r\\n\\tPerform routine inspections and preventive maintenance to keep our network running smoothly.\\r\\n\\tSplice, terminate, and test fiber optic cables.\\r\\n\\tKeep detailed records of work (splicing diagrams, OTDR traces, maintenance logs) to stay organized.\\r\\n\\tAudit fiber routes and update GIS/plant documentation to keep our systems up to date.\\r\\n\\tDiagnosing and fixing issues across XGS-PON networks (from CPE to OLT) through hands-on training.\\r\\n\\tMonitor bandwidth, spot congestion, and tackle signal issues to keep connections blazing fast.\\r\\n\\tConfiguring, replacing, or reprovisioning ONT’s.\\r\\n\\tTroubleshoot WiFi issues (coverage, interference, device limits) using tools like WiFi analyzers, iPerf, and Ookla.\\r\\n\\tLearn to optimize routers, channels, and settings (2.4GHz, 5GHz, WiFi 6) to boost performance.\\r\\n\\tSolve customer speed complaints by testing throughput and finding bottlenecks (CPE, wiring, or OLT).\\r\\n\\tEducate customers on WiFi best practices to make their internet experience awesome.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nQualifications:\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\t1-2 years of experience in any technical fieldwork (OSP/ISP or similar).\\r\\n\\tBasic knowledge of fiber networks or WiFi \\r\\n\\tFamiliarity with tools like OTDR, fusion splicers, or bandwidth testers (or eagerness to learn them).\\r\\n\\tCuriosity about TCP/IP, IP addressing, and tools like NetSpot, iPerf, or Ookla.\\r\\n\\tCertifications (preferred but not required).\\r\\n\\r\\n\\r\\n\\r\\n\\tFOA Certified Fiber Optic Technician (CFOT) or similar.\\r\\n\\tOSHA or safety certifications for OSP work.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nWe offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you’re passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you. \\r\\n\\r\\n \\r\\n\\r\\nRipple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Ripple Fiber\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=6B550BB8ACE01E86F3318AC2BA9C3371\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"945 W Hawthorn Dr\",\"addressLocality\":\"Itasca\",\"addressRegion\":\"IL\",\"postalCode\":60143,\"addressCountry\":\"USA\"}},\"validThrough\":\"-0001-11-30\"}",
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