Home › Companies › Emdz Fa Us2 Oraclecloud Com CX 2001 › Assistant Director of Ticket Operations
Assistant Director of Ticket Operations
Emdz Fa Us2 Oraclecloud Com CX 2001 · United States · On Site · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Emdz Fa Us2 Oraclecloud Com CX 2001 |
| Title | Assistant Director of Ticket Operations |
| Normalized title | - |
| Department / team | Staff - University Operations and Administration |
| Location | United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-04-27 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Emdz Fa Us2 Oraclecloud Com CX 2001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Department jobs | Active postings in Staff - University Operations and Administration. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Emdz Fa Us2 Oraclecloud Com CX 2001 |
| Source | 9589e6c5-dcb0-48ef-ae08-bda69dfc45d9 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
About Rice: Boasting a 300-acre tree-lined campus in Houston, Texas, Rice University is ranked among the nation’s top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio, and a residential college system, which supports students intellectually, emotionally and culturally through social events, intramural sports, student plays, lectures series, courses and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities.
Rice is also a wonderful place to work. Rice faculty, staff and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rice’s culture. They come through in the way we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name — RICE — Responsibility, Integrity, Community and Excellence.
Position Summary:
The Assistant Director of Ticket Operations is responsible for assisting with the management of the daily operations of the ticket office. The Assistant Director coordinates with the Director of Ticket Operations to manage and supervise all ticket office operations including planning, compliance, systems, security, game-day operations, back-office management of the Paciolan ticket software, and customer service. Additionally, the role will be responsible for the hiring, training, and scheduling of 15-20 temporary customer service representatives.
Workplace Requirements:
This position requires work at athletic events, many of which take place outside of normal office hours.
Workplace Location:
This position is exclusively on-site, necessitating all duties to be performed in-person. Per Rice policy 440 , work arrangements may be subject to change.
Minimum Requirements:
Bachelor’s degree One or more (1+) years of related ticketing or operations experience Skills Required
Ability to prioritize work and multi-task Excellent organizational skills Ability to take initiative and ownership of projects Written and verbal communication skills Ability to exercise sound judgment in making decisions Relevant subject matter knowledge Preferences:
Master’s degree and three years of experience working in college or professional ticketing Essential Functions:
Assist with the day-to-day operation of the ticket office and customer interactions (phone, email, and in-person). This includes daily customer service work, overall supervision of ticket operations personnel, and game day operations for all sports. Organizes, manages, and completes special projects Collects and analyzes data, creates reports, reviews and explains trends; formulates and evaluates alternative solutions and recommendations to achieve the goals of the program or function Serves as the point of contact for student ticketing, including working with campus personnel. Analyzes and interprets policies; develops, revises and implements procedures Performs all other duties as assigned Additional Functions:
Ensures consistent standards relating to the procurement of tickets and audit procedures for ticketing operations are upheld by all ticketing employees Provides reports of ticket prices, ticket revenue, and event attendance Recommends and implements new processes and procedures to ensure compliance with NCAA regulations Creates and implements plans to ensure security of information transmitted in ticketing, credit card processing, and related systems Maintains ticketing systems and provides training to new employees Creates and implements plans, processes, and procedures and oversees customer interactions to ensure superior customer service Resolves issues and works with customers to meet their needs Sells, assigns, and distributes season and group tickets Arranges admission for members of the game opposition, Athletic Department personnel, players’ family and friends, and sponsors as well as arrange for issuance and admission of complimentary ticket holders Manages season renewal process all ticketed sports. Ensures the security of the Ticket Office’s technology such as selling computers, scanners, card readers devices etc. Rice University HR | Benefits: https://knowledgecafe.rice.edu/benefits
Rice Mission and Values : Mission and Values | Rice University
Rice University is committed to ensuring Equal Employment Opportunity and welcoming the fullness of diversity into our candidate pools. Rice considers qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status. Rice also provides reasonable accommodations to qualified persons with disabilities. If an applicant requires a reasonable accommodation for any part of the application or hiring process, please get in touch with Rice University’s Human Resources Office via email at [email protected] for support.
If you have any additional questions, please email us at [email protected] . Thank you for your interest in employment with Rice University.
Full job record
| Job ID | bbb6c861deb8a45e482a4dc8503ca0e3387c30fa |
| Org ID | 2925711c-419c-450b-a2ae-6b836703b102 |
| Source ID | 9589e6c5-dcb0-48ef-ae08-bda69dfc45d9 |
| Board ID | 9589e6c5-dcb0-48ef-ae08-bda69dfc45d9 |
| Provider | oracle_hcm |
| Provider Job Key | 5766 |
| Title | Assistant Director of Ticket Operations |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | United States |
| Department | Staff - University Operations and Administration |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | — |
| City | — |
| Salary Raw | Description About Rice: Boasting a 300-acre tree-lined campus in Houston, Texas, Rice University is ranked among the nation’s top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio, and a residential college system, which supports students intellectually, emotionally and culturally through social events, intramural sports, student plays, lectures series, courses and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities. Rice is also a wonderful place to work. Rice faculty, staff and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rice’s culture. They come through in the way we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name — RICE — Responsibility, Integrity, Community and Excellence. Position Summary: The Assistant Director of Ticket Operations is responsible for assisting with the management of the daily operations of the ticket office. The Assistant Director coordinates with the Director of Ticket Operations to manage and supervise all ticket office operations including planning, compliance, systems, security, game-day operations, back-office management of the Paciolan ticket software, and customer service. Additionally, the role will be responsible for the hiring, training, and scheduling of 15-20 temporary customer service representatives. Workplace Requirements: This position requires work at athletic events, many of which take place outside of normal office hours. Workplace Location: This position is exclusively on-site, necessitating all duties to be performed in-person. Per Rice policy 440 , work arrangements may be subject to change. Minimum Requirements: Bachelor’s degree One or more (1+) years of related ticketing or operations experience Skills Required Ability to prioritize work and multi-task Excellent organizational skills Ability to take initiative and ownership of projects Written and verbal communication skills Ability to exercise sound judgment in making decisions Relevant subject matter knowledge Preferences: Master’s degree and three years of experience working in college or professional ticketing Essential Functions: Assist with the day-to-day operation of the ticket office and customer interactions (phone, email, and in-person). This includes daily customer service work, overall supervision of ticket operations personnel, and game day operations for all sports. Organizes, manages, and completes special projects Collects and analyzes data, creates reports, reviews and explains trends; formulates and evaluates alternative solutions and recommendations to achieve the goals of the program or function Serves as the point of contact for student ticketing, including working with campus personnel. Analyzes and interprets policies; develops, revises and implements procedures Performs all other duties as assigned Additional Functions: Ensures consistent standards relating to the procurement of tickets and audit procedures for ticketing operations are upheld by all ticketing employees Provides reports of ticket prices, ticket revenue, and event attendance Recommends and implements new processes and procedures to ensure compliance with NCAA regulations Creates and implements plans to ensure security of information transmitted in ticketing, credit card processing, and related systems Maintains ticketing systems and provides training to new employees Creates and implements plans, processes, and procedures and oversees customer interactions to ensure superior customer service Resolves issues and works with customers to meet their needs Sells, assigns, and distributes season and group tickets Arranges admission for members of the game opposition, Athletic Department personnel, players’ family and friends, and sponsors as well as arrange for issuance and admission of complimentary ticket holders Manages season renewal process all ticketed sports. Ensures the security of the Ticket Office’s technology such as selling computers, scanners, card readers devices etc. Rice University HR | Benefits: https://knowledgecafe.rice.edu/benefits Rice Mission and Values : Mission and Values | Rice University Rice University is committed to ensuring Equal Employment Opportunity and welcoming the fullness of diversity into our candidate pools. Rice considers qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status. Rice also provides reasonable accommodations to qualified persons with disabilities. If an applicant requires a reasonable accommodation for any part of the application or hiring process, please get in touch with Rice University’s Human Resources Office via email at [email protected] for support. If you have any additional questions, please email us at [email protected] . Thank you for your interest in employment with Rice University. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | hour |
| Source URL | https://emdz.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/5766 |
| Apply URL | https://emdz.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/5766 |
| First Seen At | 2026-05-31 17:59:07Z |
| Last Seen At | 2026-06-06 11:30:28Z |
| Last Checked At | 2026-06-06 11:30:28Z |
| Last Changed At | 2026-05-31 17:59:07Z |
| Inactive At | — |
| Source Posted At | 2026-04-27 20:07:05Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=emdz.fa.us2.oraclecloud.com|CX_2001/date=2026-06-06/2026-06-06T11-30-24-037Z-af0238318c35a31c788a73366722f543ad5b82af8ce6ecf427f8f07169bc7a4b.json |
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"ExternalDescriptionStr": "<h2 style=\"margin-left: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 11pt;\"><u>About Rice:</u></span></span></h2><p><span style=\"color: rgb(127, 127, 127); font-family: "quattrocento sans", sans-serif;\"><span style=\"font-size: 10.5pt;\">Boasting a 300-acre tree-lined campus in Houston, Texas, Rice University is ranked among the nation’s top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio, and a residential college system, which supports students intellectually, emotionally and culturally through social events, intramural sports, student plays, lectures series, courses and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities. </span></span></p><p><span style=\"color: rgb(127, 127, 127); font-family: "quattrocento sans", sans-serif;\"><span style=\"font-size: 10.5pt;\">Rice is also a wonderful place to work. Rice faculty, staff and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rice’s culture. They come through in the way we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name — RICE — Responsibility, Integrity, Community and Excellence.</span></span></p><p><strong><u>Position Summary:</u></strong></p><p><span style=\"color: rgb(51, 51, 51); font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">The Assistant Director of Ticket Operations is responsible for assisting with the management of the daily operations of the ticket office. The Assistant Director coordinates with the Director of Ticket Operations to manage and supervise all ticket office operations including planning, compliance, systems, security, game-day operations, back-office management of the Paciolan ticket software, and customer service. Additionally, the </span></span><span style=\"font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">role</span></span><span style=\"color: rgb(51, 51, 51); font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\"> will be responsible for the hiring, training, and scheduling of 15-20 temporary customer service representatives.</span></span></p><p><strong><u>Workplace Requirements:</u></strong></p><p><span style=\"color: rgb(127, 127, 127); font-family: "quattrocento sans", sans-serif;\"><span style=\"font-size: 10.5pt;\">This position requires work at athletic events, many of which take place outside of normal office hours.</span></span></p><p><strong><u>Workplace Location:</u> </strong></p><p><span style=\"color: rgb(127, 127, 127); font-family: "quattrocento sans", sans-serif;\"><span style=\"font-size: 10.5pt;\">This position is exclusively on-site, necessitating all duties to be performed in-person. Per </span></span><a href=\"https://policy.rice.edu/440\"><span style=\"color: rgb(127, 127, 127); font-family: "quattrocento sans", sans-serif;\"><span style=\"font-size: 10.5pt;\">Rice policy 440</span></span></a><span style=\"color: rgb(127, 127, 127); font-family: "quattrocento sans", sans-serif;\"><span style=\"font-size: 10.5pt;\">, work arrangements may be subject to change.</span></span></p><p><strong><u>Minimum Requirements:</u> </strong></p><ul><li><span style=\"font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Bachelor’s degree</span></span></li><li><span style=\"font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">One or more (1+) years of related ticketing or operations experience</span></span></li></ul><p><span style=\"color: rgb(51, 51, 51); font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\"><strong><u>Skills Required</u></strong></span></span></p><ul><li><span style=\"font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Ability to prioritize work and multi-task </span></span></li><li><span style=\"font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Excellent organizational skills </span></span></li><li><span style=\"font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Ability to take initiative and ownership of projects </span></span></li><li><span style=\"font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Written and verbal communication skills </span></span></li><li><span style=\"font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Ability to exercise sound judgment in making decisions </span></span></li><li><span style=\"font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Relevant subject matter knowledge</span></span></li></ul><p><strong><u>Preferences:</u></strong></p><ul><li><span style=\"font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Master’s degree and three years of experience working in college or professional ticketing</span></span></li></ul><p><strong><u>Essential Functions:</u></strong></p><ul><li><span style=\"font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Assist with the day-to-day operation of the ticket office and customer interactions (phone, email, and in-person). This includes daily customer service work, overall supervision of ticket operations personnel, and game day operations for all sports.</span></span></li><li><span style=\"font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Organizes, manages, and completes special projects </span></span></li><li><span style=\"font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Collects and analyzes data, creates reports, reviews and explains trends; formulates and evaluates alternative solutions and recommendations to achieve the goals of the program or function </span></span></li><li><span style=\"font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Serves as the point of contact for student ticketing, including working with campus personnel. </span></span></li><li><span style=\"font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Analyzes and interprets policies; develops, revises and implements procedures </span></span></li><li><span style=\"font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Performs all other duties as assigned</span></span></li></ul><p><strong><u>Additional Functions:</u></strong></p><ul><li><span style=\"color: rgb(51, 51, 51); font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Ensures consistent standards relating to the procurement of tickets and audit procedures for ticketing operations are upheld by all ticketing employees </span></span></li><li><span style=\"color: rgb(51, 51, 51); font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Provides reports of ticket prices, ticket revenue, and event attendance </span></span></li><li><span style=\"color: rgb(51, 51, 51); font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Recommends and implements new processes and procedures to ensure compliance with NCAA regulations </span></span></li><li><span style=\"color: rgb(51, 51, 51); font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Creates and implements plans to ensure security of information transmitted in ticketing, credit card processing, and related systems </span></span></li><li><span style=\"color: rgb(51, 51, 51); font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Maintains ticketing systems and provides training to new employees </span></span></li><li><span style=\"color: rgb(51, 51, 51); font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Creates and implements plans, processes, and procedures and oversees customer interactions to ensure superior customer service </span></span></li><li><span style=\"color: rgb(51, 51, 51); font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Resolves issues and works with customers to meet their needs </span></span></li><li><span style=\"color: rgb(51, 51, 51); font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Sells, assigns, and distributes season and group tickets </span></span></li><li><span style=\"color: rgb(51, 51, 51); font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Arranges admission for members of the game opposition, Athletic Department personnel, players’ family and friends, and sponsors as well as arrange for issuance and admission of complimentary ticket holders </span></span></li><li><span style=\"color: rgb(51, 51, 51); font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Manages season renewal process all ticketed sports.</span></span></li><li><span style=\"font-family: "segoe ui", sans-serif;\"><span style=\"font-size: 10.5pt;\">Ensures the security of the Ticket Office’s technology such as selling computers, scanners, card readers devices etc.</span></span></li></ul><p style=\"margin-left: 0in;\"><span style=\"color: rgb(127, 127, 127); font-family: "quattrocento sans", sans-serif;\"><i><span style=\"font-size: 10.5pt;\"><strong>Rice University HR </strong>| Benefits:</span></i></span><a href=\"https://knowledgecafe.rice.edu/benefits\"><span style=\"color: rgb(127, 127, 127); font-family: "quattrocento sans", sans-serif;\"><i><span style=\"font-size: 10.5pt;\"> </span></i></span><span style=\"color: rgb(17, 85, 204); font-family: "quattrocento sans", sans-serif;\"><i><span style=\"font-size: 10.5pt;\">https://knowledgecafe.rice.edu/benefits</span></i></span><span style=\"color: rgb(127, 127, 127); font-family: "quattrocento sans", sans-serif;\"><i><span style=\"font-size: 10.5pt;\"> </span></i></span></a><br><span style=\"color: rgb(127, 127, 127); font-family: "quattrocento sans", sans-serif;\"><i><span style=\"font-size: 10.5pt;\"><strong>Rice Mission and Values</strong>:</span></i></span><a href=\"https://www.rice.edu/mission-values\"><span style=\"color: rgb(17, 85, 204); font-family: "quattrocento sans", sans-serif;\"><i><span style=\"font-size: 10.5pt;\"> Mission and Values | Rice University</span></i></span></a><span style=\"color: rgb(127, 127, 127); font-family: "quattrocento sans", sans-serif;\"><i><span style=\"font-size: 10.5pt;\"> </span></i></span></p><p style=\"margin-left: 0in;\"><span style=\"color: rgb(127, 127, 127); font-family: "quattrocento sans", sans-serif;\"><i><span style=\"font-size: 10.5pt;\">Rice University is committed to ensuring Equal Employment Opportunity and welcoming the fullness of diversity into our candidate pools. Rice considers qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status. Rice also provides reasonable accommodations to qualified persons with disabilities. If an applicant requires a reasonable accommodation for any part of the application or hiring process, please get in touch with Rice University’s Human Resources Office via email at [email protected] for support.</span></i></span></p><p style=\"margin-left: 0in;\"><span style=\"color: rgb(127, 127, 127); font-family: "quattrocento sans", sans-serif;\"><i><span style=\"font-size: 10.5pt;\">If you have any additional questions, please email us at </span></i></span><a href=\"mailto:[email protected]\"><span style=\"color: rgb(17, 85, 204); font-family: "quattrocento sans", sans-serif;\"><i><span style=\"font-size: 10.5pt;\">[email protected]</span></i></span></a><span style=\"color: rgb(127, 127, 127); font-family: "quattrocento sans", sans-serif;\"><i><span style=\"font-size: 10.5pt;\"> . Thank you for your interest in employment with Rice University.</span></i></span></p>",
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"ShortDescriptionStr": "The Assistant Director of Ticket Operations is responsible for assisting with the management of the daily operations of the ticket office. The Assistant Director coordinates with the Director of Ticket Operations to manage and supervise all ticket office operations including planning, compliance, systems, security, game-day operations, back-office management of the Paciolan ticket software, and customer service. Additionally, the role will be responsible for the hiring, training, and scheduling of 15-20 temporary customer service representatives.",
"requisitionFlexFields": [],
"DomesticTravelRequired": null,
"PrimaryLocationCountry": "US",
"ExternalQualificationsStr": null,
"ExternalResponsibilitiesStr": null,
"InternationalTravelRequired": null
},
"detail_meta": {
"url": "https://emdz.fa.us2.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%225766%22,siteNumber=CX_2001",
"http_status": 200,
"content_type": "application/json",
"response_bytes": 15816
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/bbb6c861deb8a45e482a4dc8503ca0e3387c30fa?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/2925711c-419c-450b-a2ae-6b836703b102JSONGET https://api.bluedoor.sh/job-postings/v1/sources/9589e6c5-dcb0-48ef-ae08-bda69dfc45d9JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/bbb6c861deb8a45e482a4dc8503ca0e3387c30fa/eventsJSON