Front Office Assistant

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    "region": "KY",
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    "html_title": "HighFive Healthcare - Front Office Assistant",
    "description_html": "<p><br></p><p>The Front Office Assistant serves as a point of contact for patients and plays a key role in ensuring a smooth and welcoming experience. This individual manages patient check-in and check-out processes, presents patients with out-of-pocket treatment costs, helps patients understand their financial responsibilities, and answers the phone. The ideal candidate is organized, detail-oriented, and enjoys working in a fast-paced dental environment.</p><p><br></p><p><strong>Duties and Responsibilities</strong></p><ul><li>Greet patients and visitors warmly and professionally.</li><li>Answer phone calls and direct them appropriately.</li><li>Schedule and confirm patient appointments.</li><li>Efficiently check patients in and out.</li><li>Verify patient information and insurance coverage.</li><li>Collect and post payments accurately.</li><li>Assist with patient paperwork and medical history updates.</li><li>Document accurate notes and records in patient accounts.</li><li>Manage communication with referring practices.</li><li>Perform administrative office tasks using a computer and dental software.</li><li>Maintain patient confidentiality in accordance with HIPAA regulations.</li></ul>",
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      "datePosted": "2026-06-01T20:56:44-05:00",
      "description": "<p>Description</p><p><br/></p><p>The Front Office Assistant serves as a point of contact for patients and plays a key role in ensuring a smooth and welcoming experience. This individual manages patient check-in and check-out processes, presents patients with out-of-pocket treatment costs, helps patients understand their financial responsibilities, and answers the phone. The ideal candidate is organized, detail-oriented, and enjoys working in a fast-paced dental environment.</p><p><br/></p><p><strong>Duties and Responsibilities</strong></p><ul><li>Greet patients and visitors warmly and professionally.</li><li>Answer phone calls and direct them appropriately.</li><li>Schedule and confirm patient appointments.</li><li>Efficiently check patients in and out.</li><li>Verify patient information and insurance coverage.</li><li>Collect and post payments accurately.</li><li>Assist with patient paperwork and medical history updates.</li><li>Document accurate notes and records in patient accounts.</li><li>Manage communication with referring practices.</li><li>Perform administrative office tasks using a computer and dental software.</li><li>Maintain patient confidentiality in accordance with HIPAA regulations.</li></ul><p>Requirements</p><ul><li>1+ years of dental front desk experience preferred.</li><li>1+ years of customer service experience preferred. We value a friendly, patient first attitude.</li><li>Strong verbal and written communication skills.</li><li>Basic understanding of dental insurance</li><li>Proficiency with computer-based tasks.</li><li>Professionalism, reliability, and a positive attitude.</li><li>High school diploma or equivalent.</li></ul>",
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    "requirements_text": "1+ years of dental front desk experience preferred.\n 1+ years of customer service experience preferred. We value a friendly, patient first attitude.\n Strong verbal and written communication skills.\n Basic understanding of dental insurance\n Proficiency with computer-based tasks.\n Professionalism, reliability, and a positive attitude.\n High school diploma or equivalent."
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    "PublishedDate": "2026-05-13T09:45:22-05:00",
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