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HomeCompanies01008458FFDE9B8487642421DB39D936Banquet Captain

Banquet Captain

01008458FFDE9B8487642421DB39D936 · Wilmington Convention Hotel LLC - Wilmington, NC 28401; 9 Estell Lee Place, Wilmington, NC, 28401, USA · Active · Paycom ATS

Job facts

FieldValue
Company01008458FFDE9B8487642421DB39D936
TitleBanquet Captain
Normalized title-
Department / teamHospitality - Hotel
LocationWilmington, NC, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2023-06-06 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company01008458FFDE9B8487642421DB39D936
Sourcee42856d9-4811-43b2-8904-e8a7a873ed28
ATS providerPaycom ATS

Description

Description SUMMARY The Banquet Captain is responsible for: Operate Banquet service operations to achieve customer satisfaction, quality service and compliance with corporate/franchisor policies and procedures while meeting/exceeding financial goals. Responsible for assisting with long and short term planning and day-to-day operations of the banquet section. Recommends policy and procedural changes. Implements and monitors the section's budget and manages expenses within approved budget constraints. JOB RESPONSIBILITIES The Banquet Captain’s primary responsibilities will include: Analyze Banquet Event Orders, communicate effectively with customers, managers and associates to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed customer's expectations. Monitor and control Banquet budget (i.e. labor costs, beverage costs, supplies and equipment) and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service. Hire staff and conduct orientation to ensure that all areas of responsibility are properly covered according to company standards and within budget. Assign all associates their duties, and inspect work for conformance to prescribed company/franchise standards of cleanliness. Prepare all schedules for the department and forwards same to senior management for approval. Inventories stock to ensure adequate supplies. Investigate complaints and takes corrective action. Prepare any reports concerning room occupancy, payroll expenses, and department expenses. Record data concerning work assignments and special projects and prepare periodic reports. Check periodically each day on any and all special project work. Greet and interact with the guest in a friendly and professional manner creating the “WOW” experience. Possess full knowledge of all matters relating to proper techniques as established by hotel/franchise requirements. Interact with fellow associates in a courteous and professional manner. Ensure that all guest requests you receive are satisfied in a timely and efficient manner. Provides service in a highly professional manner at all times. Conduct daily pre-shift meeting. Complete associate safety training in compliance with franchise procedures, regulations and Banquet Captain. Review internal management reports to include: occupancy forecasts, night audit summary, payroll edits, man-hour and payroll reports, productivity results from the prior day, operating checkbook accounts and schedules. Generate all department purchase orders and forwards same to senior management for approval. Participate with formation of department annual operating budgets. Ensure that the hotel maintains all standards as defined by any third party affiliations hotel franchiser where applicable. Perform month end inventories in a timely and accurate manner. Ensure that all department employees receive comprehensive training as specified by the operating business plan assumptions. Enforce 100% staff compliance with uniform and grooming standards. Report unsafe work conditions/practices and safety/security violations in accordance with company policy. Other duties as assigned. Non Essential Functions : Participate in all special projects, task forces and committees, as requested. Attend weekly staff meeting Qualifications REQUIRED SKILLS AND ABILITY Ability to make occasional decisions which are generally guided by established policy and procedures. Excellent English verbal and written communication. Exposure to scheduling, purchase orders processing, time cards calculations and expense control systems preferred. Demonstrated computer skills. Knowledgeable with Delphi system and or optimal settings REQUIRED EDUCATION AND EXPERIENCE Education – One to two years of post high school education. Experience – Two to three years in a related position. Prior experience as a property level Banquet Captain preferred.

Full job record

Job IDbb3c1841d1d0841a13278b08a82bb3d5bb0927a2
Org ID378a976e-b69d-4108-b20e-d7b28fcbe529
Source IDe42856d9-4811-43b2-8904-e8a7a873ed28
Board IDe42856d9-4811-43b2-8904-e8a7a873ed28
Providerpaycom
Provider Job Key102828
TitleBanquet Captain
Normalized Title
Statusactive
Activeyes
Location TextWilmington Convention Hotel LLC - Wilmington, NC 28401; 9 Estell Lee Place, Wilmington, NC, 28401, USA
DepartmentHospitality - Hotel
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionNC
CityWilmington
Salary RawDescription SUMMARY The Banquet Captain is responsible for: Operate Banquet service operations to achieve customer satisfaction, quality service and compliance with corporate/franchisor policies and procedures while meeting/exceeding financial goals. Responsible for assisting with long and short term planning and day-to-day operations of the banquet section. Recommends policy and procedural changes. Implements and monitors the section's budget and manages expenses within approved budget constraints. JOB RESPONSIBILITIES The Banquet Captain’s primary responsibilities will include: Analyze Banquet Event Orders, communicate effectively with customers, managers and associates to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed customer's expectations. Monitor and control Banquet budget (i.e. labor costs, beverage costs, supplies and equipment) and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service. Hire staff and conduct orientation to ensure that all areas of responsibility are properly covered according to company standards and within budget. Assign all associates their duties, and inspect work for conformance to prescribed company/franchise standards of cleanliness. Prepare all schedules for the department and forwards same to senior management for approval. Inventories stock to ensure adequate supplies. Investigate complaints and takes corrective action. Prepare any reports concerning room occupancy, payroll expenses, and department expenses. Record data concerning work assignments and special projects and prepare periodic reports. Check periodically each day on any and all special project work. Greet and interact with the guest in a friendly and professional manner creating the “WOW” experience. Possess full knowledge of all matters relating to proper techniques as established by hotel/franchise requirements. Interact with fellow associates in a courteous and professional manner. Ensure that all guest requests you receive are satisfied in a timely and efficient manner. Provides service in a highly professional manner at all times. Conduct daily pre-shift meeting. Complete associate safety training in compliance with franchise procedures, regulations and Banquet Captain. Review internal management reports to include: occupancy forecasts, night audit summary, payroll edits, man-hour and payroll reports, productivity results from the prior day, operating checkbook accounts and schedules. Generate all department purchase orders and forwards same to senior management for approval. Participate with formation of department annual operating budgets. Ensure that the hotel maintains all standards as defined by any third party affiliations hotel franchiser where applicable. Perform month end inventories in a timely and accurate manner. Ensure that all department employees receive comprehensive training as specified by the operating business plan assumptions. Enforce 100% staff compliance with uniform and grooming standards. Report unsafe work conditions/practices and safety/security violations in accordance with company policy. Other duties as assigned. Non Essential Functions : Participate in all special projects, task forces and committees, as requested. Attend weekly staff meeting Qualifications REQUIRED SKILLS AND ABILITY Ability to make occasional decisions which are generally guided by established policy and procedures. Excellent English verbal and written communication. Exposure to scheduling, purchase orders processing, time cards calculations and expense control systems preferred. Demonstrated computer skills. Knowledgeable with Delphi system and or optimal settings REQUIRED EDUCATION AND EXPERIENCE Education – One to two years of post high school education. Experience – Two to three years in a related position. Prior experience as a property level Banquet Captain preferred.
Salary Min
Salary Max
Salary Currency
Salary Periodhour
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=102828&clientkey=01008458FFDE9B8487642421DB39D936
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=102828&clientkey=01008458FFDE9B8487642421DB39D936
First Seen At2026-05-31 19:07:31Z
Last Seen At2026-06-06 09:57:49Z
Last Checked At2026-06-06 09:57:49Z
Last Changed At2026-05-31 19:07:31Z
Inactive At
Source Posted At2023-06-06 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=01008458FFDE9B8487642421DB39D936/date=2026-06-06/2026-06-06T09-57-47-130Z-c19c9bab0accd3547f72422aac893af7da3ace47919e8f14aad4f1a9b2fd6b22.json
Event Fields
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  "last_changed_at": "2026-05-31T19:07:31.564Z",
  "active_status": "active"
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Parsed Structured
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Extensions
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Native Structured
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    "description": "<div>\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-size:10pt\"><strong><span style=\"background-color:#ffffff\">SUMMARY&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></strong></span></p>\r\n</div>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">The Banquet Captain is responsible for:</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt\"><strong><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Operate Banquet service operations to achieve customer satisfaction, quality service and compliance with corporate/franchisor policies and procedures while meeting/exceeding financial goals. </span></span></strong></span></li>\r\n\t<li><span style=\"font-size:12pt\"><strong><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Responsible for assisting with long and short term planning and day-to-day operations of the banquet section.&nbsp; </span></span></strong></span></li>\r\n\t<li><span style=\"font-size:12pt\"><strong><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Recommends policy and procedural changes.&nbsp; </span></span></strong></span></li>\r\n\t<li><span style=\"font-size:12pt\"><strong><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Implements and monitors the section&#39;s budget and manages expenses within approved budget constraints.</span></span></strong></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\">&nbsp;</p>\r\n\r\n<div>\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-size:10pt\"><strong><span style=\"background-color:#ffffff\">JOB RESPONSIBILITIES</span></strong></span></p>\r\n</div>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">The Banquet Captain&rsquo;s primary responsibilities will include:</span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify\"><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Analyze Banquet Event Orders, communicate effectively with customers, managers and associates to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed customer&#39;s expectations. </span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Monitor and control Banquet budget (i.e. labor costs, beverage costs, supplies and equipment) and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service. </span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Hire staff and conduct orientation to ensure that all areas of responsibility are properly covered according to company standards and within budget. </span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Assign all associates their duties, and inspect work for conformance to prescribed company/franchise standards of cleanliness.</span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Prepare all schedules for the department and forwards same to senior management for approval.</span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Inventories stock to ensure adequate supplies.</span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Investigate complaints and takes corrective action.</span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Prepare any reports concerning room occupancy, payroll expenses, and department expenses.&nbsp; </span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Record data concerning work assignments and special projects and prepare periodic reports. Check periodically each day on any and all special project work.</span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Greet and interact with the guest in a friendly and professional manner creating the &ldquo;WOW&rdquo; experience.</span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Possess full knowledge of all matters relating to proper techniques as established by hotel/franchise requirements.</span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Interact with fellow associates in a courteous and professional manner.</span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Ensure that all guest requests you receive are satisfied in a timely and efficient manner.&nbsp; </span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Provides service in a highly professional manner at all times.</span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Conduct daily pre-shift meeting.</span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Complete associate safety training in compliance with franchise procedures, regulations and Banquet Captain.</span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Review internal management reports to include: occupancy forecasts, night audit summary, payroll edits, man-hour and payroll reports, productivity results from the prior day, operating checkbook accounts and schedules.</span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Generate all department purchase orders and forwards same to senior management for approval.</span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Participate with formation of department annual operating budgets.</span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Ensure that the hotel maintains all standards as defined by any third party affiliations hotel franchiser where applicable.</span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Perform month end inventories in a timely and accurate manner.</span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Ensure that all department employees receive comprehensive training as specified by the operating business plan assumptions.</span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Enforce 100% staff compliance with uniform and grooming standards.</span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Report unsafe work conditions/practices and safety/security violations in accordance with company policy.</span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Other duties as assigned.</span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Non Essential Functions</span><strong><span style=\"background-color:#ffffff\">: </span></strong></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Participate in all special projects, task forces and committees, as requested. </span></span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Attend weekly staff meeting</span></span></span></li>\r\n</ul>\r\n",
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Check periodically each day on any and all special project work.\\r\\n\\tGreet and interact with the guest in a friendly and professional manner creating the &ldquo;WOW&rdquo; experience.\\r\\n\\tPossess full knowledge of all matters relating to proper techniques as established by hotel/franchise requirements.\\r\\n\\tInteract with fellow associates in a courteous and professional manner.\\r\\n\\tEnsure that all guest requests you receive are satisfied in a timely and efficient manner.&nbsp; \\r\\n\\tProvides service in a highly professional manner at all times.\\r\\n\\tConduct daily pre-shift meeting.\\r\\n\\tComplete associate safety training in compliance with franchise procedures, regulations and Banquet Captain.\\r\\n\\tReview internal management reports to include: occupancy forecasts, night audit summary, payroll edits, man-hour and payroll reports, productivity results from the prior day, operating checkbook accounts and schedules.\\r\\n\\tGenerate all department purchase orders and forwards same to senior management for approval.\\r\\n\\tParticipate with formation of department annual operating budgets.\\r\\n\\tEnsure that the hotel maintains all standards as defined by any third party affiliations hotel franchiser where applicable.\\r\\n\\tPerform month end inventories in a timely and accurate manner.\\r\\n\\tEnsure that all department employees receive comprehensive training as specified by the operating business plan assumptions.\\r\\n\\tEnforce 100% staff compliance with uniform and grooming standards.\\r\\n\\tReport unsafe work conditions/practices and safety/security violations in accordance with company policy.\\r\\n\\tOther duties as assigned.\\r\\n\\tNon Essential Functions: \\r\\n\\tParticipate in all special projects, task forces and committees, as requested. \\r\\n\\r\\n\\r\\n\\r\\n\\tAttend weekly staff meeting\\r\\n\\r\\nQualifications\\r\\nREQUIRED SKILLS AND ABILITY\\r\\n\\r\\n\\r\\n\\r\\n\\tAbility to make occasional decisions which are generally guided by established policy and procedures.\\r\\n\\tExcellent English verbal and written communication.\\r\\n\\tExposure to scheduling, purchase orders processing, time cards calculations and expense control systems preferred.\\r\\n\\tDemonstrated computer skills.\\r\\n\\tKnowledgeable with Delphi system and or optimal settings\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nREQUIRED EDUCATION AND EXPERIENCE\\r\\n\\r\\n\\r\\n\\r\\n\\tEducation &ndash; One to two years of post high school education.\\r\\n\\tExperience &ndash; Two to three years in a related position. \\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\r\\n\\t\\tPrior experience as a property level Banquet Captain preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\",\"responsibilities\":\"\\r\\nSUMMARY&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \\r\\n\\r\\n\\r\\nThe Banquet Captain is responsible for:\\r\\n\\r\\n\\r\\n\\tOperate Banquet service operations to achieve customer satisfaction, quality service and compliance with corporate/franchisor policies and procedures while meeting/exceeding financial goals. \\r\\n\\tResponsible for assisting with long and short term planning and day-to-day operations of the banquet section.&nbsp; \\r\\n\\tRecommends policy and procedural changes.&nbsp; \\r\\n\\tImplements and monitors the section&#39;s budget and manages expenses within approved budget constraints.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nJOB RESPONSIBILITIES\\r\\n\\r\\n\\r\\nThe Banquet Captain&rsquo;s primary responsibilities will include:\\r\\n\\r\\n\\r\\n\\tAnalyze Banquet Event Orders, communicate effectively with customers, managers and associates to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed customer&#39;s expectations. \\r\\n\\tMonitor and control Banquet budget (i.e. labor costs, beverage costs, supplies and equipment) and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service. \\r\\n\\tHire staff and conduct orientation to ensure that all areas of responsibility are properly covered according to company standards and within budget. \\r\\n\\tAssign all associates their duties, and inspect work for conformance to prescribed company/franchise standards of cleanliness.\\r\\n\\tPrepare all schedules for the department and forwards same to senior management for approval.\\r\\n\\tInventories stock to ensure adequate supplies.\\r\\n\\tInvestigate complaints and takes corrective action.\\r\\n\\tPrepare any reports concerning room occupancy, payroll expenses, and department expenses.&nbsp; \\r\\n\\tRecord data concerning work assignments and special projects and prepare periodic reports. Check periodically each day on any and all special project work.\\r\\n\\tGreet and interact with the guest in a friendly and professional manner creating the &ldquo;WOW&rdquo; experience.\\r\\n\\tPossess full knowledge of all matters relating to proper techniques as established by hotel/franchise requirements.\\r\\n\\tInteract with fellow associates in a courteous and professional manner.\\r\\n\\tEnsure that all guest requests you receive are satisfied in a timely and efficient manner.&nbsp; \\r\\n\\tProvides service in a highly professional manner at all times.\\r\\n\\tConduct daily pre-shift meeting.\\r\\n\\tComplete associate safety training in compliance with franchise procedures, regulations and Banquet Captain.\\r\\n\\tReview internal management reports to include: occupancy forecasts, night audit summary, payroll edits, man-hour and payroll reports, productivity results from the prior day, operating checkbook accounts and schedules.\\r\\n\\tGenerate all department purchase orders and forwards same to senior management for approval.\\r\\n\\tParticipate with formation of department annual operating budgets.\\r\\n\\tEnsure that the hotel maintains all standards as defined by any third party affiliations hotel franchiser where applicable.\\r\\n\\tPerform month end inventories in a timely and accurate manner.\\r\\n\\tEnsure that all department employees receive comprehensive training as specified by the operating business plan assumptions.\\r\\n\\tEnforce 100% staff compliance with uniform and grooming standards.\\r\\n\\tReport unsafe work conditions/practices and safety/security violations in accordance with company policy.\\r\\n\\tOther duties as assigned.\\r\\n\\tNon Essential Functions: \\r\\n\\tParticipate in all special projects, task forces and committees, as requested. \\r\\n\\r\\n\\r\\n\\r\\n\\tAttend weekly staff meeting\\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"WILMINGTON CONVENTION HOTEL LLC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=01008458FFDE9B8487642421DB39D936\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"9 Estell Lee Place\",\"addressLocality\":\"Wilmington\",\"addressRegion\":\"NC\",\"postalCode\":28401,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\r\\nREQUIRED SKILLS AND ABILITY\\r\\n\\r\\n\\r\\n\\r\\n\\tAbility to make occasional decisions which are generally guided by established policy and procedures.\\r\\n\\tExcellent English verbal and written communication.\\r\\n\\tExposure to scheduling, purchase orders processing, time cards calculations and expense control systems preferred.\\r\\n\\tDemonstrated computer skills.\\r\\n\\tKnowledgeable with Delphi system and or optimal settings\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nREQUIRED EDUCATION AND EXPERIENCE\\r\\n\\r\\n\\r\\n\\r\\n\\tEducation &ndash; One to two years of post high school education.\\r\\n\\tExperience &ndash; Two to three years in a related position. \\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\r\\n\\t\\tPrior experience as a property level Banquet Captain preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\",\"experienceRequirements\":\"\\r\\nREQUIRED SKILLS AND ABILITY\\r\\n\\r\\n\\r\\n\\r\\n\\tAbility to make occasional decisions which are generally guided by established policy and procedures.\\r\\n\\tExcellent English verbal and written communication.\\r\\n\\tExposure to scheduling, purchase orders processing, time cards calculations and expense control systems preferred.\\r\\n\\tDemonstrated computer skills.\\r\\n\\tKnowledgeable with Delphi system and or optimal settings\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nREQUIRED EDUCATION AND EXPERIENCE\\r\\n\\r\\n\\r\\n\\r\\n\\tEducation &ndash; One to two years of post high school education.\\r\\n\\tExperience &ndash; Two to three years in a related position. \\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\r\\n\\t\\tPrior experience as a property level Banquet Captain preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\",\"industry\":\"Hospitality - Hotel\",\"validThrough\":\"-0001-11-30\",\"educationRequirements\":\"High School\"}",
    "applyAvailable": true,
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    "qualifications": "<div>\r\n<h2 style=\"margin-left:0in; margin-right:0in\"><span style=\"font-size:12pt\"><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">REQUIRED SKILLS AND ABILITY</span></span></span></h2>\r\n</div>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify\"><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Ability to make occasional decisions which are generally guided by established policy and procedures.</span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Excellent English verbal and written communication.</span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Exposure to scheduling, purchase orders processing, time cards calculations and expense control systems preferred.</span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Demonstrated computer skills.</span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Knowledgeable with Delphi system and or optimal settings</span></span></li>\r\n</ul>\r\n\r\n<h1 style=\"margin-left:0in; margin-right:0in\">&nbsp;</h1>\r\n\r\n<div>\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-size:10pt\"><strong><span style=\"background-color:#ffffff\">REQUIRED EDUCATION AND EXPERIENCE</span></strong></span></p>\r\n</div>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify\"><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Education &ndash; One to two years of post high school education.</span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Experience &ndash; Two to three years in a related position. </span></span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<ul style=\"list-style-type:circle\">\r\n\t\t<li><span style=\"font-size:10pt\"><span style=\"font-size:10pt\"><span style=\"background-color:#ffffff\">Prior experience as a property level Banquet Captain preferred.</span></span></span></li>\r\n\t</ul>\r\n\t</li>\r\n</ul>\r\n",
    "descriptionTitle": "Description",
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      "date": "2019-01-02T12:06:37.000Z",
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    "jobTitle": "Banquet Captain",
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    "locations": "Wilmington Convention Hotel LLC - Wilmington, NC 28401",
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    "description": "\r\nSUMMARY                                                                                                                                             ...",
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