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    "requisitionDescription": "<div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.37.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.23.14/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><h2 data-start=\"205\" data-end=\"265\" id=\"isPasted\"><strong data-start=\"208\" data-end=\"265\">Ford Truck Shop Service Advisor &ndash; Levittown Ford</strong></h2><p data-start=\"267\" data-end=\"433\"><strong data-start=\"267\" data-end=\"280\">Location:</strong> Levittown, NY<br data-start=\"294\" data-end=\"297\"><strong data-start=\"297\" data-end=\"310\">Schedule:</strong> Full-Time | 5-Day Work Week, Including Saturday<br data-start=\"358\" data-end=\"361\"><strong data-start=\"361\" data-end=\"372\">Salary:</strong>&nbsp;$100,000 &ndash; $200,000+ per year (includes commission &amp; bonuses)</p><hr data-start=\"435\" data-end=\"438\"><p data-start=\"440\" data-end=\"766\">Levittown Ford is a proud member of the <strong data-start=\"480\" data-end=\"519\">VIP Automotive Group of Long Island</strong>, known for its exceptional leadership, customer-focused culture, and long-standing success. As part of one of Long Island&rsquo;s most respected auto groups, we offer more than just a job &mdash; we offer a career path built on growth, training, and support.</p><p data-start=\"768\" data-end=\"1100\">At VIP Automotive Group, our purpose is to <strong data-start=\"811\" data-end=\"855\">create exceptional value and experiences</strong> for every customer, going above and beyond our competition. Our mission is to be the <strong data-start=\"941\" data-end=\"994\">foremost provider of automotive sales and service</strong>, empowering our staff to deliver memorable customer interactions and maintain our standard of excellence.</p><hr data-start=\"1102\" data-end=\"1105\"><h3 data-start=\"1107\" data-end=\"1130\">🚗 <strong data-start=\"1114\" data-end=\"1130\">Why Join Us?</strong></h3><ul data-start=\"1132\" data-end=\"1395\"><li data-start=\"1132\" data-end=\"1180\"><p data-start=\"1134\" data-end=\"1180\">Professional, team-oriented work environment</p></li><li data-start=\"1181\" data-end=\"1227\"><p data-start=\"1183\" data-end=\"1227\">Ongoing training and certification support</p></li><li data-start=\"1228\" data-end=\"1291\"><p data-start=\"1230\" data-end=\"1291\">Opportunities for career advancement within a growing group</p></li><li data-start=\"1292\" data-end=\"1342\"><p data-start=\"1294\" data-end=\"1342\">Recognition programs and employee appreciation</p></li><li data-start=\"1343\" data-end=\"1395\"><p data-start=\"1345\" data-end=\"1395\">Access to tools and technology to ensure success</p></li></ul><p data-start=\"1397\" data-end=\"1567\">📎 <strong data-start=\"1400\" data-end=\"1451\">Click here to learn more about our dealerships:</strong><br data-start=\"1451\" data-end=\"1454\"><a data-start=\"1454\" data-end=\"1512\" rel=\"noopener noreferrer\" target=\"_blank\" href=\"https://www.vipautomotivegroup.com\">VIP Automotive Group</a> | <a href=\"http://www.levittownford.com\" target=\"_blank\" rel=\"noopener noreferrer\">Levittown &nbsp;Ford</a></p><h3 data-start=\"1574\" data-end=\"1638\">🔧 <strong data-start=\"1581\" data-end=\"1638\">About the Role &ndash; <strong data-start=\"1645\" data-end=\"1677\" id=\"isPasted\">Ford Truck Shop Service Advisor</strong></strong></h3><p data-start=\"1640\" data-end=\"1948\">As a <strong data-start=\"1645\" data-end=\"1677\">Ford Truck Shop Service Advisor</strong>, you will be the bridge between customers and our service team, specializing in Ford trucks and high-volume shop operations. This position requires a high-energy individual with a customer-first mentality, a commitment to excellence, and a drive to exceed service goals.</p><hr data-start=\"1950\" data-end=\"1953\"><h3 data-start=\"1955\" data-end=\"1984\"><strong data-start=\"1959\" data-end=\"1984\">Key Responsibilities:</strong></h3><ul data-start=\"1986\" data-end=\"3204\"><li data-start=\"1986\" data-end=\"2063\"><p data-start=\"1988\" data-end=\"2063\">Greet customers promptly and courteously, documenting concerns accurately</p></li><li data-start=\"2064\" data-end=\"2145\"><p data-start=\"2066\" data-end=\"2145\">Schedule service appointments and collect vehicle/customer data when possible</p></li><li data-start=\"2146\" data-end=\"2219\"><p data-start=\"2148\" data-end=\"2219\">Conduct walkarounds and test drives or arrange technician test drives</p></li><li data-start=\"2220\" data-end=\"2289\"><p data-start=\"2222\" data-end=\"2289\">Review vehicle service history and recommend appropriate services</p></li><li data-start=\"2290\" data-end=\"2366\"><p data-start=\"2292\" data-end=\"2366\">Explain maintenance and repair needs, emphasizing manufacturer standards</p></li><li data-start=\"2367\" data-end=\"2434\"><p data-start=\"2369\" data-end=\"2434\">Prepare and present detailed cost estimates for labor and parts</p></li><li data-start=\"2435\" data-end=\"2491\"><p data-start=\"2437\" data-end=\"2491\">Set and manage &ldquo;promised times&rdquo; for vehicle delivery</p></li><li data-start=\"2492\" data-end=\"2545\"><p data-start=\"2494\" data-end=\"2545\">Coordinate workflow with dispatch and technicians</p></li><li data-start=\"2546\" data-end=\"2619\"><p data-start=\"2548\" data-end=\"2619\">Monitor repair status and communicate updates or changes to customers</p></li><li data-start=\"2620\" data-end=\"2677\"><p data-start=\"2622\" data-end=\"2677\">Obtain customer authorizations for additional repairs</p></li><li data-start=\"2678\" data-end=\"2748\"><p data-start=\"2680\" data-end=\"2748\">Review and close repair orders accurately with clear documentation</p></li><li data-start=\"2749\" data-end=\"2804\"><p data-start=\"2751\" data-end=\"2804\">Maintain up-to-date menus, forms, and pricing tools</p></li><li data-start=\"2805\" data-end=\"2888\"><p data-start=\"2807\" data-end=\"2888\">Deliver final explanations of work completed and answer any follow-up questions</p></li><li data-start=\"2889\" data-end=\"2954\"><p data-start=\"2891\" data-end=\"2954\">Ensure vehicles are parked, secured, and keys stored properly</p></li><li data-start=\"2955\" data-end=\"3017\"><p data-start=\"2957\" data-end=\"3017\">Promote customer satisfaction and maintain high CSI scores</p></li><li data-start=\"3018\" data-end=\"3078\"><p data-start=\"3020\" data-end=\"3078\">Assist with incoming phone calls and appointment setting</p></li><li data-start=\"3079\" data-end=\"3146\"><p data-start=\"3081\" data-end=\"3146\">Inspect vehicles for bodywork and prepare estimates when needed</p></li><li data-start=\"3147\" data-end=\"3204\"><p data-start=\"3149\" data-end=\"3204\">Maintain a clean, professional workspace and appearance</p></li></ul><hr data-start=\"3206\" data-end=\"3209\"><h3 data-start=\"3211\" data-end=\"3234\"><strong data-start=\"3215\" data-end=\"3234\">Qualifications:</strong></h3><ul data-start=\"3236\" data-end=\"3634\"><li data-start=\"3236\" data-end=\"3322\"><p data-start=\"3238\" data-end=\"3322\"><strong data-start=\"3238\" data-end=\"3320\">2+ years of prior Service Advisor experience (Ford/truck experience preferred)</strong></p></li><li data-start=\"3323\" data-end=\"3372\"><p data-start=\"3325\" data-end=\"3372\"><strong data-start=\"3325\" data-end=\"3370\">1+ year of dealership experience required</strong></p></li><li data-start=\"3373\" data-end=\"3428\"><p data-start=\"3375\" data-end=\"3428\">Working knowledge of automotive systems and repairs</p></li><li data-start=\"3429\" data-end=\"3502\"><p data-start=\"3431\" data-end=\"3502\">Excellent communication, customer service, and problem-solving skills</p></li><li data-start=\"3503\" data-end=\"3579\"><p data-start=\"3505\" data-end=\"3579\">Experience with CDK, Reynolds &amp; Reynolds, or other DMS systems is a plus</p></li><li data-start=\"3580\" data-end=\"3634\"><p data-start=\"3582\" data-end=\"3634\">Valid driver&rsquo;s license with a clean driving record</p></li></ul><hr data-start=\"3636\" data-end=\"3639\"><h3 data-start=\"3641\" data-end=\"3669\">Monday &ndash; Saturday<br data-start=\"4201\" data-end=\"4204\">5-day work week</h3><p>Benefits Include:</p><p>&bull; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Medical and Dental Insurance<br>&bull; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;401(k) Retirement Plan<br>&bull; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Employee Discounts on Vehicle Purchases, Parts, and Service<br>&bull; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Paid Time Off<br>&bull; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Supplemental Benefit Plans (Short-Term Disability, Long-Term Disability, Supplemental Life Insurance)<br>&bull; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Comprehensive Employee Recognition Programs<br>&bull; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Opportunities for Career Advancement<br>&bull; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Professional Development Assistance<br>&bull; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Retirement Plan</p><p>Schedule:</p><p>Monday to Saturday</p><p>Supplemental Pay Types:<br>Bonus Pay<br>Commission Pay</p><p>&nbsp;</p></div></div></div></div></div></div></div>\n",
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