IT Desktop Administrator

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  "location": {
    "raw": "Edmonton, AB, CA",
    "city": "Edmonton",
    "region": "AB",
    "country": "Canada",
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  "remote_policy": "remote",
  "salary_period": "week",
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    "title": "IT Desktop Administrator",
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    "datePosted": "2026-05-19T04:00:00.000Z",
    "description": "<h2>Is this job for you?</h2>\n<p> </p>\n<p> </p>\n<p> </p>\n<p> </p>\n<p></p>\n<p> </p>\n<p> </p>\n<p><strong>This role is required in our Edmonton corporate office full-time Monday - Friday on site.</strong></p>\n<p> </p>\n<p>The role of the IT Desktop Administrator is to provide advanced technical support to all divisions of LFL including associates, contractors, or any other individuals as required. </p>\n<p>This includes but is not limited to Advanced OS, Hardware, Application, How-To, Printer Support, Networking, Set-Up, Facilitation, Project, Etc.</p>\n<p> </p>\n<p>In addition to the support function, Desktop Administrators are responsible for system administration of specified IT systems including but not limited to Enterprise Anti-virus, WSUS, Active Directory Management, DNS, Asset Discovery Tools, Application Administration Systems, Remote Management Systems, Imaging Systems, Etc.</p>\n<p> </p>\n<p> </p>\n<p><strong>RESPONSIBILITIES </strong></p>\n<ul>\n <li>Provide end user support on advanced technical issues as assigned via ticketing system within SLA/Urgency</li>\n <li>Account for all time and work done via ticketing system and time/work tracking tools</li>\n <li>Support and maintain specified enterprise applications and servers</li>\n <li>Provide weekly\\monthly updates on specified systems</li>\n <li>Account for all physical and software assets as required</li>\n <li>Manage vendor relations for specified systems and services as required</li>\n <li>Build documentation and provide training for other teams as required for specified systems and services</li>\n <li>Provide support to assigned projects and teams as required.</li>\n <li>Facilitate system setups (both physical and software) as required, for events, workstations, training, etc.</li>\n <li>Manage specified Technology Support (Infrastructure) projects</li>\n <li>Assist in specified IT projects and initiatives.</li>\n <li>Cross-team support and collaboration for both break-fix/production issues and project work</li>\n <li>Ordering and tracking of all related equipment and assets both hardware and software utilizing procurement systems and process.</li>\n <li>Other IT/IS duties as required</li>\n</ul>\n<p><strong>QUALIFICATIONS</strong></p>\n<ul>\n <li>Degree or diploma in Information Systems, Information Technology or Computer Science</li>\n <li>5+ Years of experience providing advanced Windows OS (7, 10, 2008 R2, 2012 R2) support in a 2008/2012 domain environment</li>\n <li>Practical operational knowledge of Linux/Unix</li>\n <li>5+ Years of experience in managing and administering enterprise level systems and solutions (RSAT, MDM, BMC Client Management, Exchange, Office365, AV, Cloud computing, Etc.)</li>\n <li>Strong knowledge and experience with troubleshooting hardware such as desktops, laptops, printers, RF Scanners, tablets, mobile devices and other computing peripherals </li>\n <li>A+, CCNA, MCSE, MCP, Project+ and other related certifications are highly desired</li>\n <li>Knowledge of ITIL or other IT frameworks are an asset</li>\n <li>Highly self-motivated and directed. Must be able to work without supervision.</li>\n <li>Strong data entry skills with a focus on accuracy.</li>\n <li>Excellent written and oral English communication skills.</li>\n <li>Ability to effectively prioritize and execute tasks in a high-pressure environment.</li>\n <li>High standard of ethical conduct and customer service</li>\n <li>Transporting of moderately heavy objects, such as computers, printers and peripherals.</li>\n <li>Extensive experience working in a cross-team and collaborative environments.</li>\n <li>Must be able to deliver results on a deadline</li>\n</ul>",
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          "streetAddress": "16904 137 Ave",
          "addressCountry": "CA",
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    "validThrough": "2026-06-19T04:00:00.000Z",
    "employmentType": "FULL_TIME",
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      "name": "The Brick",
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