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Remote Crisis Intervention Specialist
E10c8261 642a 4970 B24c 873bb0750a44 19000101 000001 · , US, · Remote · Active · $23–$25 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | E10c8261 642a 4970 B24c 873bb0750a44 19000101 000001 |
| Title | Remote Crisis Intervention Specialist |
| Normalized title | - |
| Department / team | - |
| Location | United States |
| Work model | Remote / Remote |
| Employment type | - |
| Salary | $23–$25 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-06-18 / 2026-06-19 |
| Changed / last seen | 2026-06-19 / 2026-06-19 |
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| Company jobs | Active postings from E10c8261 642a 4970 B24c 873bb0750a44 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | E10c8261 642a 4970 B24c 873bb0750a44 19000101 000001 |
| Source | c40ee641-9533-4a84-b510-3467ef8f9271 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Lines for Life Job Description
Position Title: Remote Crisis Intervention Specialist
Status: Full time/Non-Exempt
Reports To: Crisis Lines Shift Supervisor
Location: Telecommute
Compensation: $23.00 hr - $25.00 hr. The starting wage for the Remote Crisis Intervention Specialist position is $25.00/hr. for individuals with graduate degrees in a related field and $23.00/hr. for individuals with bachelor's degrees.
Oregon Premium Differential : Employees who live and work from the state of Oregon are eligible for a 2% differential over their base rate of pay for hours worked in Oregon.
Start Date: July 27, 2026
About the Organization: Lines for Life is a regional non-profit that is dedicated to preventing substance abuse and suicide. We offer help and hope to individuals and communities and promote mental health for all. Our work addresses a spectrum of needs that include intervention, prevention, and advocacy. We educate, train, and advocate to prevent issues of substance abuse, mental illness, and thoughts of suicide from reaching crisis levels. But when a crisis arises or support is needed, we are available 24/7/365 to intervene with personalized help.
Remote Crisis Intervention Specialist Position Summary: Remote Crisis Intervention Specialists answer incoming crisis contacts to all Lines for Life crisis and referral helplines with care and compassion, and within the scope of each helpline program.
Remote Crisis Intervention Specialists receive extensive clinical skills training in alignment with current best practices in suicide prevention and intervention.
Remote Crisis Intervention Specialist Responsibilities:
Demonstrate the culture of Lines for Life by modeling behavior that supports the organization’s goals and philosophies. Answer crisis helplines with compassion in accordance with the organization’s training expectations and scope. Remote Crisis Intervention Specialists receive crisis contacts on over 30 different crisis lines including but not limited to: the National Suicide Prevention Lifeline, veterans and military crisis lines, its YouthLine, its Senior Loneliness Line, an alcohol and drug helpline, hospital mental health crisis lines and behavioral health scheduling calls, as well as county mental health crisis lines. Document crisis contacts in an accurate and timely manner with relevant clinical information in an electronic health record system. Place follow-up calls to crisis contacts as scheduled by the shift supervisor. Assist with placing rescue calls as needed when other crisis lines staff or volunteers are on acute crisis contacts requiring emergency assistance. Triage crisis contacts and collaborate with coworkers to manage crisis contact flow and ensure that the lines remain available for contacts in escalated crisis. Complete mandatory trainings and workshops to continue learning the latest policies and protocols and stay up to date on crisis intervention tools & techniques. Communicate with peers and supervisors via phone and/or chat effectively Perform other duties, such as administrative and organizational tasks as needed.
Remote Crisis Intervention Specialist Required Qualifications:
Able to meet Qualified Mental Health Associate requirements ( https://mhacbo.org/media/QMHA.Worksheet_PDF.pdf ) Crisis intervention knowledge Strong empathy, communication, teamwork and interpersonal skills Able to handle high levels of stress Proficient in web-based computer environment and multi-line phone system Understanding of and ability to apply mental health assessment, treatment and service terminology Able to implement skill development strategies and to identify, implement and coordinate the services and supports identified in Individual Service and Support Plan (ISSP) Able to independently triage crisis contacts so that lines remain available for crisis contacts in escalated crisis Strong attendance & punctuality - able to consistently show up on time, work the full scheduled shifts, and provide at least 2 weeks' notice for time off requests or as soon as possible in the event of an emergency
Remote Crisis Intervention Specialist Preferred Qualifications:
Graduate degree in psychology; social work; or a behavioral science field OR CADC/Bachelor’s degree in psychology; social work; or a behavioral science field AND relevant crisis intervention experience Veterans preferred ASIST certification CADC certification strongly preferred Experience in a call center environment
Remote Crisis Intervention Specialist Training
Lines for Life requires extensive Crisis Lines Onboarding training, which can be completed remotely. New hires must attend 5 weeks of paid crisis lines onboarding training. The next training begins March 9th and consists of 3 weeks between 8:30am - 5:00pm Pacific Time, Monday through Friday, plus 2 weeks of additional precepting training. The schedule for precepting can vary as we are a 24/7, 365 day a year operation, so flexibility in your availability is needed to complete the precepting portion of the training. We want to make sure that all candidates understand that while you do get a scheduled lunch break, even missing half hour portions of these trainings can result in training expectations not being met. Due to the trainings being group trainings, there is generally no flexibility for each candidate to be able to take their breaks at different times. Training requires participation, full engagement without distractions, and being on camera over Zoom. Equipment is provided. The provided PC is Windows based. You must have private high speed internet and a confidential place to take crisis contacts to meet security and technical requirements.
Remote Crisis Intervention Specialist Interview
Interviews are conducted via Zoom with a Lines for Life supervisor and HR team members and are recorded so that members of the Hiring Committee who are unable to attend the live interview are able to watch the recording and give feedback afterwards.
Remote Crisis Intervention Specialist Location:
Lines for Life is seeking to hire Remote Crisis intervention Specialists throughout the 50 United States. We currently cannot support outer territories. There is also an option to work directly in our Portland office. Remote Crisis Intervention Specialist Work Schedule:
Our crisis lines are operated 24/7. This position requires working some holidays and working weekends. We want all candidates to know that there is the possibility of occasionally needing to stay a little later after your scheduled shift has ended due to wrapping up calls and documentation. The work schedule will be determined at the time of offer and is based upon Lines for Life’s crisis contact volume trends. All full time employees are required to work at least 1 weekend shift per week. We are currently hiring for these shifts which are all in Pacific time. (Please note due to overtime laws, we can only offer Alaska and Nevada candidates shifts that are 8 hours or less. At this time we are not hiring from the state of California) Thursday – Sunday 4:30pm - 3:00am Pacific time (40 hours) 10 hr shifts Mon, Tue, Fri, Sat 4:30pm - 3:00am Pacific time (40 hours) 10 hr shifts Saturday – Wednesday 7:00pm - 3:30am Pacific time (40 hours) 8 hr shifts Tuesday – Saturday 7:00pm - 3:30am Pacific time (40 hours) 8 hr shifts
Remote Crisis Intervention Specialist Physical Requirements:
Work is primarily conducted in a home office environment and requires the ability to sit or stand and work on a computer for long periods of time. This position requires high energy, patience and controlling one’s emotions, as well as the ability to think analytically.
Remote Crisis Intervention Specialist Remote Work:
Daily tasks require a stable and consistent internet speed of 10 Mbps for both Upload and Download speeds, as well as Jitter below 20. Packet Loss should be 0%. You may test if your network requirements are met by doing a speed test here: https://speed.cloudflare.com/ Private highspeed internet is required for a HIPAA compliant workspace Telecommuting requires passing a clinical and technical evaluation, having a HIPAA compliant workspace at home, and meeting technology requirements. Supervisors provide support to telecommuters by listening in on acute crisis contacts and using an internal messaging system (Microsoft Teams) to communicate. Lines for Life utilizes Windows based PCs
Quality Assurance:
We want to let you know that all crisis contacts are recorded – inbound and outbound. We review them regularly to ensure safety and quality assurance and for training and supervisory purposes. What this means is that you will have crisis contacts randomly picked for review and you will receive clinical feedback on how you are doing. This happens every few weeks and is one way that we ensure professional growth of our team. Another aspect of this technology is that while you are taking crisis contacts, supervisors can listen in to provide support if a crisis contact is particularly challenging or high risk. This supports our Crisis Intervention Specialists so they are not alone and ensures safety for our crisis contacts.
Remote Crisis Intervention Specialist Compensation Package:
The starting wage for the Remote Crisis Intervention Specialist position is $25.00/hr. for individuals with graduate degrees in a related field and $23.00/hr. for individuals with bachelor's degrees. Employees who live and work from the state of Oregon are eligible for a 2% differential over their base rate of pay for hours worked in Oregon. There is a $2/hr. overnight shift differential when working between the hours of 10 pm – 5 am Pacific Time and time and a half holiday pay when required to work holidays. Lines for Life offers a great benefits package valued at over $14,750 per year, including $11,400 in premium coverage for employee health, vision and dental coverage, full coverage of short and long-term disability and life insurance premiums; a matching 401K plan equivalent to 3% of the annual salary during the first 2 years of employment after passing the match eligibility date; as well as a flexible spending plan; an employee assistance program; and a free Fitbit.
If you need reasonable accommodations to participate in the application process or interview, including any pre-employment testing, please inform us by contacting [email protected].
This job description is not meant to be an all-inclusive list of duties and responsibilities but, constitutes a general definition of the position's scope and function in the company.
EEO: Lines for Life strives to create a diverse, inclusive environment to better represent the communities that we serve. We are an equal opportunity employer. Lines for Life shall not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin. However, it shall not be a violation of this clause for Lines for Life to extend a publicly announced preference in employment to Indians living on or near an Indian reservation, in connection with employment opportunities on or near an Indian reservation, as permitted by 41 CFR 60-1.5
All Lines for Life employees must be approved to work by the Oregon Department of Human Services’ Background Check Unit. Background checks are completed after a conditional offer of employment has been extended.
Full job record
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"requisitionDescription": "<div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;' data-pasted=\"true\"><strong><span style=\"font-size: 15px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0);\">Lines for Life Job Description</span></strong><span style=\"color: rgb(0, 0, 0);\"> </span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Position Title:</span></strong></span><span style=\"font-size: 15px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0);\"> Remote Crisis Intervention Specialist</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Status: </span></strong></span><span style=\"font-size: 15px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0);\">Full time/Non-Exempt</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Reports To: </span></strong></span><span style=\"font-size: 15px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0);\">Crisis Lines Shift Supervisor</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Location: </span></strong></span><span style=\"font-size: 15px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0);\">Telecommute </span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Compensation: </span></strong></span><span style=\"font-size: 15px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0);\">$23.00 hr - $25.00 hr.<strong> </strong>The starting wage for the Remote Crisis Intervention Specialist position is $25.00/hr. for individuals with graduate degrees in a related field and $23.00/hr. for individuals with bachelor's degrees.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Oregon Premium Differential</span></strong></span><span style=\"font-size: 15px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0);\">: Employees who live and work from the state of Oregon are eligible for a 2% differential over their base rate of pay for hours worked in Oregon. </span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Start Date: </span></strong></span><span style=\"font-size: 15px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0);\">July 27, 2026</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"> </span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>About the Organization:</span></strong></span><span style=\"font-size: 15px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0);\"> Lines for Life is a regional non-profit that is dedicated to preventing substance abuse and suicide. We offer help and hope to individuals and communities and promote mental health for all. Our work addresses a spectrum of needs that include intervention, prevention, and advocacy. We educate, train, and advocate to prevent issues of substance abuse, mental illness, and thoughts of suicide from reaching crisis levels. But when a crisis arises or support is needed, we are available 24/7/365 to intervene with personalized help.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Remote Crisis Intervention Specialist Position Summary: </span></strong></span><span style=\"font-size: 15px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0);\">Remote Crisis Intervention Specialists answer incoming crisis contacts to all Lines for Life crisis and referral helplines with care and compassion, and within the scope of each helpline program. </span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"font-size: 15px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0);\">Remote Crisis Intervention Specialists receive extensive clinical skills training in alignment with current best practices in suicide prevention and intervention.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"> </span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Remote Crisis Intervention Specialist Responsibilities:</span></strong></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"> </span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Demonstrate the culture of Lines for Life by modeling behavior that supports the organization’s goals and philosophies.</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Answer crisis helplines with compassion in accordance with the organization’s training expectations and scope. Remote Crisis Intervention Specialists receive crisis contacts on over 30 different crisis lines including but not limited to: the National Suicide Prevention Lifeline, veterans and military crisis lines, its YouthLine, its Senior Loneliness Line, an alcohol and drug helpline, hospital mental health crisis lines and behavioral health scheduling calls, as well as county mental health crisis lines.</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Document crisis contacts in an accurate and timely manner with relevant clinical information in an electronic health record system.</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Place follow-up calls to crisis contacts as scheduled by the shift supervisor.</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Assist with placing rescue calls as needed when other crisis lines staff or volunteers are on acute crisis contacts requiring emergency assistance.</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Triage crisis contacts and collaborate with coworkers to manage crisis contact flow and ensure that the lines remain available for contacts in escalated crisis.</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Complete mandatory trainings and workshops to continue learning the latest policies and protocols and stay up to date on crisis intervention tools & techniques.</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Communicate with peers and supervisors via phone and/or chat effectively </span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Perform other duties, such as administrative and organizational tasks as needed.</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong> </strong></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Remote Crisis Intervention Specialist Required Qualifications:</span></strong></span><span style=\"font-size: 15px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0);\"><br></span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Able to meet Qualified Mental Health Associate requirements (</span><a href=\"https://mhacbo.org/media/QMHA.Worksheet_PDF.pdf\" target=\"_blank\" style=\"color: rgb(0, 0, 0);\"><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">https://mhacbo.org/media/QMHA.Worksheet_PDF.pdf</span></a><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">)</span></li></ul></div><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Crisis intervention knowledge</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Strong empathy, communication, teamwork and interpersonal skills</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Able to handle high levels of stress</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Proficient in web-based computer environment and multi-line phone system</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Understanding of and ability to apply mental health assessment, treatment and service terminology</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Able to implement skill development strategies and to identify, implement and coordinate the services and supports identified in Individual Service and Support Plan (ISSP)</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Able to independently triage crisis contacts so that lines remain available for crisis contacts in escalated crisis</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Strong attendance & punctuality - able to consistently show up on time, work the full scheduled shifts, and provide at least 2 weeks' notice for time off requests or as soon as possible in the event of an emergency</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><br></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"> <strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Remote Crisis Intervention Specialist Preferred Qualifications:</span></strong> </span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"> </span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Graduate degree in psychology; social work; or a behavioral science field OR CADC/Bachelor’s degree in psychology; social work; or a behavioral science field AND relevant crisis intervention experience</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Veterans preferred</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">ASIST certification</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">CADC certification strongly preferred</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Experience in a call center environment</span></li></ul></div><p style='margin-right:0in;margin-left:.5in;font-size:16px;font-family:\"Times New Roman\",serif;margin-top:0in;margin-bottom:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><br></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Remote Crisis Intervention Specialist Training</span></strong></span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Lines for Life requires extensive Crisis Lines Onboarding training, which can be completed remotely. New hires must attend 5 weeks of paid crisis lines onboarding training. The next training begins March 9th and consists of 3 weeks between 8:30am - 5:00pm Pacific Time, Monday through Friday, plus 2 weeks of additional precepting training. The schedule for precepting can vary as we are a 24/7, 365 day a year operation, so flexibility in your availability is needed to complete the precepting portion of the training. <strong> </strong><span style=\"background: white;\">We want to make sure that all candidates understand that while you do get a scheduled lunch break, even missing half hour portions of these trainings can result in training expectations not being met. Due to the trainings being group trainings, there is generally no flexibility for each candidate to be able to take their breaks at different times.<strong> </strong> </span>Training requires participation, full engagement without distractions, and being on camera over Zoom. Equipment is provided. The provided PC is Windows based. You must have private high speed internet and a confidential place to take crisis contacts to meet security and technical requirements.</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"> </span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;background:white;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style=\"font-size: 15px; font-family: Calibri, sans-serif;\">Remote Crisis Intervention Specialist Interview</span></strong></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;background:white;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong> </strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; background: white; color: rgb(0, 0, 0);'><span style=\"font-size: 15px; font-family: Calibri, sans-serif; background: white;\">Interviews are conducted via Zoom with a Lines for Life supervisor and HR team members and are recorded so that members of the Hiring Committee who are unable to attend the live interview are able to watch the recording and give feedback afterwards.</span></li></ul><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong> </strong></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Remote Crisis Intervention Specialist Location: </span></strong></span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Lines for Life is seeking to hire Remote Crisis intervention Specialists throughout the 50 United States. We currently cannot support outer territories. There is also an option to work directly in our Portland office.</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Remote Crisis Intervention Specialist Work Schedule: </span></strong></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong> </strong></span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Our crisis lines are operated 24/7. This position requires working some holidays and working weekends.</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">We want all candidates to know that there is the possibility of occasionally needing to stay a little later after your scheduled shift has ended due to wrapping up calls and documentation.</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">The work schedule will be determined at the time of offer and is based upon Lines for Life’s crisis contact volume trends. All full time employees are required to work at least 1 weekend shift per week. We are currently hiring for these shifts which are all in Pacific time. (Please note due to overtime laws, we can only offer Alaska and Nevada candidates shifts that are 8 hours or less. At this time we are not hiring from the state of California)</span></li></ul></div><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 1.25in;\"><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Thursday – Sunday 4:30pm - 3:00am Pacific time (40 hours) 10 hr shifts</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Mon, Tue, Fri, Sat 4:30pm - 3:00am Pacific time (40 hours) 10 hr shifts</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Saturday – Wednesday 7:00pm - 3:30am Pacific time (40 hours) 8 hr shifts</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Tuesday – Saturday 7:00pm - 3:30am Pacific time (40 hours) 8 hr shifts</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><br></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Remote Crisis Intervention Specialist Physical Requirements:</span></strong></span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Work is primarily conducted in a home office environment and requires the ability to sit or stand and work on a computer for long periods of time.</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">This position requires high energy, patience and controlling one’s emotions, as well as the ability to think analytically.</span></li></ul><p><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\"><br></span></p></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Remote Crisis Intervention Specialist Remote Work:</span></strong></span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Daily tasks require a stable and consistent internet speed of 10 Mbps for both Upload and Download speeds, as well as Jitter below 20. Packet Loss should be 0%. You may test if your network requirements are met by doing a speed test here: </span><a href=\"https://speed.cloudflare.com/\" style=\"color: rgb(0, 0, 0);\"><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">https://speed.cloudflare.com/</span></a></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Private highspeed internet is required for a HIPAA compliant workspace</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Telecommuting requires passing a clinical and technical evaluation, having a HIPAA compliant workspace at home, and meeting technology requirements. Supervisors provide support to telecommuters by listening in on acute crisis contacts and using an internal messaging system (Microsoft Teams) to communicate.</span></li><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">Lines for Life utilizes Windows based PCs</span></li></ul><p><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\"><br></span></p></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Quality Assurance:</span></strong></span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin: 0in; font-size: 16px; font-family: \"Times New Roman\", serif; color: rgb(0, 0, 0);'><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\">We want to let you know that all crisis contacts are recorded – inbound and outbound. We review them regularly to ensure safety and quality assurance and for training and supervisory purposes. What this means is that you will have crisis contacts randomly picked for review and you will receive clinical feedback on how you are doing. This happens every few weeks and is one way that we ensure professional growth of our team. Another aspect of this technology is that while you are taking crisis contacts, supervisors can listen in to provide support if a crisis contact is particularly challenging or high risk. This supports our Crisis Intervention Specialists so they are not alone and ensures safety for our crisis contacts.</span></li></ul><p><span style=\"font-family: Calibri, sans-serif; font-size: 15px;\"><br></span></p></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Remote Crisis Intervention Specialist Compensation Package:</span></strong></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;'><span style=\"font-size: 15px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0);\">The starting wage for the Remote Crisis Intervention Specialist position is $25.00/hr. for individuals with graduate degrees in a related field and $23.00/hr. for individuals with bachelor's degrees. Employees who live and work from the state of Oregon are eligible for a 2% differential over their base rate of pay for hours worked in Oregon. There is a $2/hr. overnight shift differential when working between the hours of 10 pm – 5 am Pacific Time and time and a half holiday pay when required to work holidays. Lines for Life offers a great benefits package valued at over $14,750 per year, including $11,400 in premium coverage for employee health, vision and dental coverage, full coverage of short and long-term disability and life insurance premiums; a matching 401K plan equivalent to 3% of the annual salary during the first 2 years of employment after passing the match eligibility date; as well as a flexible spending plan; an employee assistance program; and a free Fitbit.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;line-height:115%;'><span style=\"color: rgb(0, 0, 0);\"> </span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:11.25pt;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><em><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>If you need reasonable accommodations to participate in the application process or interview, including any pre-employment testing, please inform us by contacting [email protected].</span></em></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><em><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>This job description is not meant to be an all-inclusive list of duties and responsibilities but, constitutes a general definition of the position's scope and function in the company. </span></em> </span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;line-height:115%;'><span style=\"color: rgb(0, 0, 0);\"><br></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><em><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>EEO: Lines for Life strives to create a diverse, inclusive environment to better represent the communities that we serve. We are an equal opportunity employer. Lines for Life shall not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin. However, it shall not be a violation of this clause for Lines for Life to extend a publicly announced preference in employment to Indians living on or near an Indian reservation, in connection with employment opportunities on or near an Indian reservation, as permitted by 41 CFR 60-1.5</span></em></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><em> </em></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style=\"color: rgb(0, 0, 0);\"><em><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>All Lines for Life employees must be approved to work by the Oregon Department of Human Services’ Background Check Unit. Background checks are completed after a conditional offer of employment has been extended.</span></em></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;line-height:115%;'><span style=\"color: rgb(0, 0, 0);\"><br></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;line-height:115%;'><span style=\"color: rgb(0, 0, 0);\"><br></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;line-height:115%;'><br></p></div>\n",
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/ba80dda20565fc401b38db23b067ae34bac0cc63?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/7769a49d-b956-48f0-b15f-014a86b0a001JSONGET https://api.bluedoor.sh/job-postings/v1/sources/c40ee641-9533-4a84-b510-3467ef8f9271JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/ba80dda20565fc401b38db23b067ae34bac0cc63/eventsJSON